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Updated on April 1, 2020 at 9 am

Please read this carefully to help us streamline inquiries:

NOTE: Please do not call the Health Unit about complaints about individuals who are not self isolating

Health Inquiries/Emergencies

  • If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use  the Ontario Ministry of Health’s online self-assessment tool  to help determine if you need to seek further care. 
  • Been tested for COVID-19? Check out Ontario’s new online portal to quickly access your COVID-19 lab test results on your computer or mobile device. You ‘ll need to provide your health card number, name, date of birth and postal code to confirm your identity.
  • If you are having difficulty breathing or experiencing other severe symptoms, call 911 immediately. Advise them of your symptoms and travel history.
  • Individuals who develop mild or moderate symptoms after travelling are asked to contact their health care provider for advice regarding next steps 
  • All others with questions or concerns regarding COVID-19 are asked to review information on this website. If you cannot find your answer, call Telehealth Ontario at 1-866-797-0000 or the local Health Unit at 1-866-888-4577 x5020.

When to Call Us 

The Health Unit will respond to the following:

  • Health care providers
  • Residents experiencing symptoms of COVID-19 including fever, cough, or difficulty breathing.
  • People who have been in close contact with someone who is experiencing COVID 19 symptoms  
  • Individuals who cannot find COVID-19 answers on this website.

Click here to report complaints about non-essential businesses remaining open.