Reopening Your Business During COVID-19

NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations

Who can reopen?

Common Health and Safety Measures to Follow

To protect employers, employees and customers, the province is recommending common health and safety measures across all business sectors. They are listed below as general guidelines. You are strongly urged to review the sector-specific guidelines for your store/business to ensure you follow all the rules. Ontario has also released a new COVID-19 Workplace Safety Plan for employers to put in place specific controls to make the workplace safer for everyone. 

Physical Distancing
  • Limit face-to-face contact  
  • Ensure that customers/clients and staff maintain a distance of 2 metres (6 feet) from each other as much as possible 
  • Control and restrict the number and flow of customers/clients at any one time in your store/business to maintain physical distancing 
  • Post signs to remind customers/clients to maintain physical distancing 
  • Install partitions wherever possible to protect staff and customers/clients 
  • Provide online ordering services and contactless delivery wherever possible 
  • Ensure that workstations are 2 metres (6 feet) apart, install barriers or partitions, or rearrange workstations as needed 
  • Post signs to remind employees to maintain physical distancing 
  • Stagger employee start- and break-times. Consider changing the rotation of shifts 
  • Wherever possible, avoid sharing work stations, tools and equipment 
  • Postpone all non-essential tasks 
  • Allow employees to work from home wherever possible 
  • Hold meetings by teleconference or online instead of meeting in person 
  • If direct customer/client contact is essential, ensure employees wear appropriate Personal Protective Equipment (PPE) suitable for their jobs (for example: gloves, masks) 
Screening
Cleaning and Disinfecting
  • Clean and disinfect all commonly touched or shared surfaces frequently 
  • Workstations, tools and equipment must be cleaned before use by another employee 
  • Follow these public health guidelines for cleaning/disinfecting public washrooms
Hand Hygiene and Respiratory Etiquette
  • Provide hand washing supplies and appropriate facilities 
  • Post signs to remind employees to wash their hands with soap and water frequently 
  • Post signs to remind employees of respiratory etiquette (coughing into sleeves, etc.) 
  • Food buffets should be closed. Instead food should be prepared and packaged to limit possible contamination 
  • Provide hand sanitizer at entrances whenever possible 

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed or call Telehealth Ontario at 1-866-797-0000 The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.

Information/Resources for Specific Businesses to Reopen

Visit the Ontario government website for a full list of sector-specific guidelines. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your business: 

Workplace Safety and Prevention Services 
  • Serves: Agriculture, manufacturing, and service sectors 
  • Contact: Toll-free 1-877-494-9777 
  • On Twitter @WSPS_News 
Public Services Health and Safety Association 
  • Serves: Hospitals, nursing and retirement homes, residential and community care, universities and colleges, school boards, libraries and museums, municipalities, provincial government and agencies, police, fire and paramedics and First Nations. 
  • Contact: Toll-free: 1-877-250-7444  
  • On Twitter @PSHSAca 
Workplace Safety North
  • Serves (province wide): Forestry, mining, smelters, refineries, paper, printing and converting. 
  • Contact: Toll-free 1-888-730-7821 
  • On Twitter @WSN_News 
Infrastructure Health and Safety Association
  • Serves: Construction, electrical and utilities, aggregates, natural gas, ready-mix concrete and transportation. 
  • Contact: Toll-free 1-800-263-5024 
  • On Twitter @IHSAnews 
Personal Protective Equipment
  • Ensure employees have the protection they need to do their jobs. The provincial government has created a new website to help businesses find Personal Protective Equipment (PPE) suppliers. Click here for a directory of PPE suppliers.

Reporting Workplace Health and Safety Concerns

File a complaint if you believe conditions in a workplace are unsafe, or if you or someone else is experiencing  harassment or violence on the job. Before reporting a situation, you can: 

  • Discuss your concerns with your supervisor or employer 
  • Consult your Joint Health and Safety Committee member or Health and Safety representative (if there is one) 

If the situation continues after trying to raise your concerns, you can file a complaint with the Ontario Health and Safety Contact Centre


Health Unit Support for Workplaces
  • Search this website for current information and resources about important public health measures to reduce the spread of COVID-19, including videos and printable resources 
  • For specific COVID-19 related questions and concerns, contact the Health Unit at 1-866-888-4577, ext. 5020 or info@hkpr.on.ca 
  • Call the Health Unit at 1-866-888-4577, ext. 5006, if you have concerns involving any of the following:   
    • Child Care Facilities 
    • Recreational Camps 
    • Personal Services Settings (including mobile and home-based settings) 
    • Tanning Salons 
    • Facilities Providing Indoor Recreational Programs Including Indoor Public Pools and Whirlpools 
    • Food Premises, including restaurants 
    • Theatres and Cinemas (including drive-ins) 
    • Trailer Parks 
    • Schools (Public and Private) 

Back to Your Work

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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

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If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Service Providers Working With Vulnerable Clients

It’s essential to slow the spread of COVID-19, especially to vulnerable clients. If you are a service provider working with vulnerable clients, you can access link/resources below to protect the health of staff, volunteers and clients.  

Gatherings of People

To slow the spread of COVID-19, restrictions are in place on the number of people who can attend large gatherings. As of June 12, Ontario is increasing the limit on social gatherings from five to 10 people.

General Tips
  • Access  short Health Unit video modules  on how to prepare your workplace/organization for COVID-19. 
  • Know what to do if your staff or client has COVID-19 symptoms, or been in close contact with someone who  has been confirmed. Use the Ontario Ministry of Health’s Self-Assessment Tool to help determine what you should do. 
  • Maintain a clean and safe environment 
  • Staff and volunteers MUST stay home when sick 
  • Practise regular and frequent hand washing/sanitizing 
  • Practise physical distancing 
  • Increase surface cleaning/ disinfection especially on high-touch surfaces 
  • Practise respiratory etiquette 
  • Post information and insist staff, volunteers and clients cough or sneeze into the elbow, sleeve or tissue, then throw the tissue in the trash and wash hands. 
  • Clients/participants MUST NOT share items (e.g. drinking cups, utensils) 
  • Develop an organizational plan in the event COVID-19 is spreading in the community. Consider how to:  protect staff; protect those clients more vulnerable to COVID-19 (seniors 65+ and those with compromised immune system); provide isolation opportunities for those who require it; modify service delivery based on staff capacity; and reduce fear, barriers, and stigma around COVID-19 by providing credible information. 
  • Contact 211 Community Support to find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm. 

For Homeless Shelters and Service Providers 

For Food Banks/Food Program Providers 

In your Food Program Location: 

  • Each food bank or food program is set up differently. Change the layout to reduce contact between clients 
  • Pre-pack food boxes or bags and pass out food at the door 
  • Stagger arrivals and departures to reduce client contact 
  • Remove client wait areas. Get people to wait outdoors, standing at least 2 metres apart. 
  • Practise physical distancing. Keep at least two meters away from each other, especially if someone may be sick. 
  • Consider safe delivery options to get food to high-risk clients 
  • Allow staff and volunteers to fill out any forms or paperwork on behalf of clients. (NOTE: Clients must be able to view and verbally verify the information documented is correct. Staff and volunteers cannot sign on behalf of a client.)  
  • Extend hours or open at additional times or days so clients are spread out.  
  • Avoid contact with people who are sick. Clients who are ill MUST stay home and have a friend or neighbour pick up their food or meal items instead.  

Remember Safe Food Handling 

  • Temporarily postpone any food demos or cooking classes. Do not serve food and beverages 
  • Stay at home and away from others if you’re feeling ill 
  • Increase access to handwashing stations  
  • Wash your hands often with soap and warm water for at least 20 seconds, using single use paper towel to dry hands and to close taps 
  • If soap and water are not available, use an alcohol-based hand sanitizer  
  • Clean and disinfect objects and surfaces such as doorknobs, light switches, all phones, counters, handles on cabinets, fridges, utility or grocery carts, pens, computers stations, etc. 
  • Do not allow clients to handle food items. Let staff/volunteers do this for clients 
  • Remind staff, volunteers and clients to sneeze or cough into their sleeves 

Food Distribution Considerations: 

  • Consider if your organization can provide service to individuals in isolation or quarantine, such as dropping off meals or supplies 
  • Consider pre-packing food boxes or bags and pass out food at the door 
  • Pre-bag produce to limit direct touching 
  • Create an alternate delivery system such as a drive-through where clients pull up in their cars and volunteers deliver a prepackaged bag to them 
  • Mobile food distribution could be considered to deliver food to clients who are ill 
  • Prepare and plan for operations with a reduced workforce and fewer volunteers 
  • Plan to reduce services, but also anticipate when you may need to ramp them up 

Additional Resources

Download and print resources below:

Fact Sheet: Take Care of Yourself and Each Other – Public Health Ontario

Dating During COVID-19

The pandemic has changed many things, including the way people interact with others. If you’re in a relationship, dating during COVID-19 may have some benefits. Not only is virtual dating from home cheaper, but you don’t need to get dressed up or drive anywhere. But just like working from home, dating from home comes with some challenges. 

Reduce your risk of spreading COVID-19 while dating by following these tips: 

  • Become comfortable with on-line dating. Connect with dates online through social media, chat or video apps.   
  • Be mindful of your personal safety. Do not provide your home address or other personal information until you better know the person. The usual dating safety rules still apply. 
  • Don’t share personal photos or videos that you may regret sharing later.   
  • Schedule virtual dates and spend time together online or by phone. Try these ideas to make the date more meaningful: arrange to cook the same recipe; eat takeout that you ordered from the same restaurant; or watch the same movie.  
  • Having an in-person date increases the risk of spreading COVID-19. If you go this route, reduce your risk of illness by meeting outdoors and practising physical distancing by staying 2 metres (6 feet) apart. The usual dating safety rules apply, such as letting others know your plans and meeting in a safe place. 
  • If you continue or start a sexual relationship with someone outside of your household during COVID-19, you and your partner face an increased risk of spreading the virus. Instead, you should wait until provincial guidelines change to allow close contact with those outside of your household. 
  • If you’re considering having sex at this time:   
  • Remember if your partner has COVID-19, there’s a good chance you could get it too due to close contact 
  • Avoid having sex with a partner who is not feeling well.  
  • Use condoms and other forms of birth control to prevent HIV, Sexually Transmitted Infections and unplanned pregnancy. 

During COVID-19, some Health Unit programs and services, including Sexual Health Clinics, are not running. But you can still call 1-866-888-4577, ext. 1205 to speak to a Sexual Health Nurse with any questions or concerns. If needed, you can be directed to other care providers.   

Additional Resources: 

Sexual Health Clinics – HKPR District Health Unit 
Sex and COVID-19 – Society of Obstetricians and Gynaecologists of Canada 
Sexual Health Ontario 
Sex and U 

Stigma and COVID-19

Stigma may not be a direct symptom of COVID-19, but it can be part of the fallout from the virus. 

Stigma is the result of a bias shown towards a certain group of people. Stigma often takes the form of fear, blame, discrimination, unfair treatment and even violence. People who face stigma can suffer physical, mental and emotional health problems. It may also cause them to hide a condition or illness.

As stigma can often be the result of fear and misunderstanding, credible information and support from others can help to increase understanding and prevent stigma.

Help Prevent Stigma:
  • Share facts from reliable sources 
  • Bust myths by correcting misconceptions
  • Use accurate medical and scientific language
  • Show support to people who are facing stigma and lead by example
Additional Resources: 

Beach Safety During COVID-19

Heading to the beach this summer? It’s great for your well-being to be active and outdoors, while enjoying the water, sand and nice weather. But this summer during COVID-19, it’s a balancing act between enjoying the beach and protecting your loved ones from the virus.

With more people heading to the beach as they open for public use, plan ahead so you’re ready and know what to expect.

Do Not Come if You Are Sick:
  • If you or any member of your family are sick, stay home and self-isolate to prevent the spread of COVID-19. You must also stay home if you or a family member were recently exposed to someone with COVID-19
  • Use Ontario’s online COVID-19 Self-Assessment tool to help determine if you need to seek further care. 
Before Visiting the Beach:
  • Visit a beach closer to your home. Traveling long distances to visit a beach may contribute to the spread of COVID-19.
  • Check the local municipal website to see if the beach has opened for the season or what restrictions/closures may be place there due to COVID-19.
  • Check the Health Unit website for the latest beach water test results in Haliburton County, Northumberland County and the City of Kawartha Lakes to see if the water is safe for swimming. You can also call the Health Unit at 1-866-888-4577, ext. 5006.
  • Have a back-up plan. If the beach is too crowded and you can’t safely practise physical distancing by staying 2 metres (6 feet) away from others, consider another fun activity to do instead.
What to Bring to the Beach:
  • Hand sanitizer and disinfecting wipes (stored in a cool dry place). Use these, especially if soap and water are unavailable
  • Items to help you keep your distance from others on the beach and in the water. For parents, tents, umbrellas and blankets can be good visual reminders for children. You can also put physical distancing into ‘fun’ terms for kids… like staying one hoola-hoop apart, three geese apart or six beach balls apart.
  • Sunscreen and sun protection (with SPF 30+)
  • Patience, especially if you need to wait to access the beach and other facilities.
Additional Measures to Take:
  • Hand Hygiene and Respiratory Etiquette
    • Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing
    • Use hand sanitizer when soap and water aren’t available
  • Cleaning and Disinfecting
    • Clean and disinfect high-touch surfaces such as picnic tables before and after use
    • Use handwashing facilities in washrooms and/or portable toilets. Beach/park staff should also be cleaning bathroom facilities hourly and deep-cleaning and disinfecting them  periodically through the day.
    • If desired, use hand sanitizer after accessing washrooms as an extra preventive step
  • Use of Face Coverings (Non-Medical Masks)
    • Wear a face covering if physical distancing is not possible
    • DO NOT wear a face covering in the water as it can make it hard to breathe
  • Keep Your Distance From Others
    • Practise physical distancing by staying 2 metres (6 feet) from others on the beach, in the water and in public washrooms. Think of the distance as the length of a pool noodle.
    • Carefully choose a spot on the beach that leaves enough space for you to stay a safe distance from others. Maintain at least 4 metres (12 feet) between blanketed areas
    • Avoid crowded areas and do not gather with others outside of your family/household
  • Avoid Large Gatherings
    • Follow signs and listen to municipal staff/lifeguards who may be there to direct, assist and remind about distancing.
    • Do NOT take part in organized activities like beach volleyball, frisbee, football, etc.
When You Arrive at the Beach:
  • Review all signs before entering the beach/park
  • Give other beach-goers time and space to safely enter or exit vehicles
  • Know what to expect at the beach:
    • Parking attendants may be stationed at some locations
    • Access to beach may be different. For example, walkways may be single file to enter/exit the beach. Standing in walkways may not be permitted to allow for foot traffic
    • Parking capacity may be reduced to limit the number of people on the beach at once
    • You may have to stand in line for washrooms, as the number of people allowed inside is limited to allow for physical distancing
  • When swimming, avoid swallowing water, spitting or spouting
  • Take your garbage and recyclables home for safe disposal, especially mask and gloves
  • Be safe in the water, especially keeping a close eye on children and new swimmers.

The Health Unit is working closely with local municipalities to ensure beaches are safe for public use during COVID-19. Play your part too by following these precautions to reduce the risk of illness. Doing so can make a day at the beach fun – and safer – for everyone!

Related Links

Testing for COVID-19 – What Now?

Testing for COVID-19 is a critical step in stopping the spread of illness. In certain cases, you may be directed by your health care provider or the Health Unit to be tested for COVID-19.  

Where and When to Get Tested 
  • Get tested if: 
  • You can also call the Health Unit at 1-866-888-4577, ext. 5020, for more advice 
  • COVID-19 Assessment Centres can test and assist people who are suspected of having COVID-19.  
  • It can take up to seven days to receive lab test results for COVID-19. If you have symptoms of COVID-19, have been exposed to someone with the virus, or have been directed by the Health Unit, you MUST remain in self-isolation and monitor your symptoms. If at any time you develop symptoms or they get worse, contact the Health Unit at 1-866-888-4577, ext. 5020. If you have a medical emergency, call 9-1-1.  
  • You can check your COVID-19 lab results using an online portal provided by the Provincial government. To get results, you will need your OHIP card number and address. If you cannot get your results online, call the Health Unit at 1-866-888-4577, ext. 5020. 
  • Follow this link for follow up instructions after you’ve been tested for COVID-19.
If You Test Positive for COVID-19 
  • You MUST continue to self isolate if you test positive for the virus. The Health Unit will call you as soon as possible about your test results and ask you questions about places you have visited and people who you were in close contact. Anyone in close contact with you may be at risk from COVID-19 themselves, so must be called. Your help in answering Health Unit questions is essential to protect the health of others in the community.   
  • You will receive daily phone calls from the Health Unit to see how you are doing and to monitor any symptoms you have. The Health Unit will also ensure you are staying in self-isolation at home. Health Unit staff can discuss any supports you need and respond to your questions. 
  • If you are diagnosed with COVID-19 and do NOT stay at home in self-isolation, you could be served with a Class Order under Section 22 (5.01.1) of the Health Protection and Promotion Act. This order states you must stay home in self-isolation or face daily fines or imprisonment for not doing so. 
  • Typically, you can stop self-isolating 14 days after you first had COVID-19 symptoms or when you tested positive (as long as you do not have a fever and any other symptoms are getting better). To be safe, do not stop self-isolating until you receive the all-clear from the Health Unit.  
  • Visit the Ontario government website to learn more about COVID-19 testing. 
Close Contacts 
  • The Health Unit will follow up with anyone who has been in close contact with someone who tests positive for COVID-19. This is called contact tracing.  
  • Individuals who are considered close contacts to someone who has COVID-19 can include: 
    • Family members/people living in the same household 
    • Anyone who had direct contact with a positive COVID-19 case 
  • The Health Unit will follow up with these close contacts and give instructions on what they need to do (like self-isolating) to slow the spread of COVID-19. The Health Unit will also do daily phone calls with close contacts to check in on them and ensure they follow public health directions. 

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Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster. Step 1 Wet hands with warm running water. Step 2 Apply soap, any type will clean your hand effectively. Step 3 Rub hands palm to palm ...
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Hand Hygiene/Respiratory Etiquette at Work
Protecting yourself, your staff and customers at work is essential to slow the spread of COVID-19. By doing so, you help to protect those most at risk from the virus: Provide hand sanitizer and tissues at all entrances and work stations Encourage employees to wash their hands frequently and thoroughly ...
Read More
Image of a father taking to his son
The COVID-19 is constantly changing, posing a health risk for all ages. In particular, it can be an anxious time for children. Along with continuing to practise physical distancing and taking other preventive measures to slow the spread of COVID-19, consider these tips to support your children: Help children find ...
Read More
Multicultural friends at home isolation celebrating online streaming live on video call while holding candles and having fun in quarantine keeping social distance
Getting together with family, friends and other to celebrate holidays, birthdays, anniversaries and other special occasions is common. Unfortunately, with COVID-19, it's not business as usual and large gatherings can do more harm than good. Currently, everyone must follow Ontario’s order that forbids large gatherings of people. As of June ...
Read More
Farmer planting tomatoes seedling in organic garden - stock photo
Want to learn a new hobby while practising physical distancing? Home gardening is great for keeping distance and a rewarding pastime for you to do while at home during COVID-19. There are many benefits to gardening. You can: Get outside and be active Enjoy a fun, family-friendly activity Find a ...
Read More
How to Self-Monitor
It's important to take steps to slow the spread of COVID-19, especially to those most vulnerable. That's why it's essential to watch for symptoms. Here's how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19. Monitor for symptoms ...
Read More
Love, volunteering and charity concept, copy space. Young black man holding red heart on his chest.
Local Recruitment Efforts Haliburton Highland Health Services is appealing to the local community for any health care workers (retired, relocated, etc.) who have a skill set that can support the increasing need in the COVID-19 response. Nurses are in high demand, as is anyone with a background in personal care ...
Read More
Father Playing Soccer In Garden With Son
With the nicer weather here, it’s normal to want to get outdoors enjoying the nicer weather. But given the current COVID-19 situation, you also need to keep public health measures in mind every step of the way to slow the spread of the virus. On this page:Self-Isolating Physical DistancingActivities to ...
Read More
Keep Your Family Healthy
It’s essential to reduce the risk of COVID-19 to your family. For now, this means practising physical distancing and only going out for essentials like groceries, medicine and to access health care. Regularly wash your hands with soap and water for 20 seconds. Sing a song like ‘Happy Birthday’ to ...
Read More
Young african man buying vegetables in grocery section at supermarket. Black man choose vegetables in the supermarket while holding grocery basket. Man shopping veggies at supermarket.
The current COVID-19 situation is creating many challenges, especially knowing what to do about food. The need to practise physical distancing while shopping is essential, but a visit to the grocery store can also lead to additional problems due to empty shelves and limited food selection. Knowing how to make ...
Read More
Manage Employee Absence
Help to manage employee absence during COVID-19. Here's what to do to support your staff: Employees must stay home if they, or a family member, are sick. Do not require sick notes. Employees must also stay home if they've been directed to self-isolate for 14 days due to travel or ...
Read More
Handmade patterned and cat patterned fabric face masks for virus contagion protection - stock photo
Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly. Medical masks (like surgical and N-95): close up White protective hygenic mask isolated backgrounds for doctors and patient from virus biological infection and PM2.5 dust, pandemic news ...
Read More
Decorative
The current COVID-19 situation can feel overwhelming. Taking steps to reduce the spread of COVID-19 is essential, but you should also be sure to look after your mental health. Here’s what to do: Maintain routines as you’re able, keeping in mind the importance to stay at home and practise physical ...
Read More
small old fashioned brick apartment building
If you own or manage a multi-unit building, it’s important to protect your tenants from COVID-19. Proper screening, cleaning, physical distancing and other measures are essential to reduce the spread of illness. Here’s what you need to do: On this pageScreeningHandwashing and Respiratory EtiquetteCleaning and DisinfectingPhysical DistancingWhat to do If ...
Read More
Closeup of elderly couple holding hands while sitting on couch. Husband and wife holding hands and comforting each other. Love and care concept.
If you’re a senior or someone who lives with chronic health conditions/weakened immune system, you are at higher risk for COVID-19. That’s why it’s extra important to protect your health and take steps to reduce the spread of illness. NOTE: Given the greater risk from COVID-19, Ontario’s Chief Medical Officer ...
Read More
Camper vehicle on free campsite in the wildernest within sunrise
Getting outside to enjoy the nicer weather is even more important during COVID-19. But wherever you go, it’s important to practise physical distancing and stay 2 metres (6 feet) apart from anyone outside your household. Given current pandemic restrictions, it’s important to know what parks, playgrounds and other recreational facilities ...
Read More
Physical Distancing
Fact Sheet:  Physical Distancing – Public Health Ontario You are strongly urged to practise physical distancing as much as possible anytime you're outdoors or in the community. This is essential to slow the spread of COVID-19. This means limiting the number of people with whom you come in contact. NOTE: Ontario is ...
Read More
Image of a retail working standing with his arms folded in the middle of an isle of a large hardware store
With many workplaces reopening, it's essential to keep your space from others to prevent the spread of COVID-19. Here's what to do to follow physical distancing rules at work: Staff and customers MUST maintain a distance of two meters (six feet) wherever possible. Offer alternatives to customers such as delivery ...
Read More
Close up image of empty church pews
Faith groups and places of worship in Ontario are now allowed to reopen under these restrictions: Physical distancing rules must be in placeAttendance is limited to no more than 30 per cent of the building capacity Protect the health and safety of your members and congregants by taking measures to ...
Read More
Hand of person using laptop with icon social media and social network.
Lisa van der VinneHealth PromoterHKPR District Health Unit COVID-19 isn’t the only thing that’s gone viral. News about the pandemic has lit up cellphone screens and social media sites so much that it’s hard to keep up. Even someone like me, a big fan of current events and breaking news, ...
Read More
Woman in fear of domestic abuse
On this page:Domestic ViolenceWhat You Can Do Community Supports Additional Resources Child Abuse and NeglectHow You Can Help: It’s the Law: Domestic Violence While physical distancing, self-isolation and staying home are important messages during COVID-19, homes are not always safe places to be. For women and children living at risk ...
Read More
Safety First, message on note paper, computer and coffee on table, 3D rendering
Home is the best place to be during COVID-19, especially with directives to self-isolate, practise physical distancing and limit non-essential trips. With most injuries to young children already occurring at home, the risk can increase for everyone due to the change in daily routine during COVID-19. Consider: Overwhelmed parents/caregivers juggling ...
Read More
Printer Start, Finger pressing the start button on a multifunction printer or copier
Download and print resources below: Image of Screening Survey for Employees AODA compliant poster – click to download COVID-19 Screening Survey for Employees Image of Attention Staff AODA compliant poster – click to download Attention StaffPoster Physical DistancingPoster Image of Are You Sick? AODA compliant poster – click to download ...
Read More
Provincial and Federal Benefits and Income Supports
On this page:Getting HelpFederal Support ProgramsProvincial Support ProgramsLocal Support ProgramsAdditional Resources Getting Help Worried about your job, income or housing due to COVID-19? Do you own a business or employ staff in an operation affected by COVID-19? All levels of governments are taking steps to support and protect people and ...
Read More
Public Notice
CLASS ORDERmade pursuant to Section 22 (5.0.1) of the Health Protection and Promotion Act Date: April 14, 2020 TO: All persons residing in or present in Haliburton County, City of Kawartha Lakes and Northumberland County who: (a) are identified as a person diagnosed with COVID-19; (b) have the signs and ...
Read More
narcotic. Cannabis. Selective focus. drugs and medicine.
Washing hands, covering your cough, self-isolating, and practising physical distancing are all needed to slow the spread of COVID-19. If you currently use substances or other drugs, there’s added urgency to be safe. Not only is it important to avoid overdoses and reduce the risk of infections like HIV and ...
Read More
Small business owner smiling while turning the sign for the reopening of the place after the quarantine due to covid-19. Happy businesswoman standing at her restaurant or coffee shop gate with open signboard. Close up of woman"u2019s hands holding sign now we are open support local business.
NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations. On this page: ...
Read More
Small business owner smiling while turning the sign for the reopening of the place after the quarantine due to covid-19. Happy businesswoman standing at her restaurant or coffee shop gate with open signboard. Close up of woman"u2019s hands holding sign now we are open support local business.
NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations. Who can reopen? With conditions improving, the province is allowing more businesses to reopen during COVID-19. The list of essential businesses in Ontario details which ones are allowed to open or expand their operations, as long as ...
Read More
Close up of the front of a business window with a sign that says 'come in we're open'
The Ontario government is slowly lifting restrictions on which businesses and workplaces can reopen during COVID-19. A full list of essential workplaces which are allowed to stay open is available here. Business Questions Companies and workplaces that have questions about this closure order can call Ontario’s Stop the Spread Business Information ...
Read More
Senior blowing her nose while outside
Health is in our hands! Let's prevent the spread of COVID-19 by using simple, but effective steps to protect our health: Cover Your Cough Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the waste basket Sneeze in Your Sleeve If ...
Read More
Two Adirondack chairs on a wooden dock facing the blue water of a lake in Muskoka, Ontario Canada. Canoe paddles and life jackets are on the dock. A cottage nestled between green trees is visible.
Please give careful consideration to visiting your cottage or seasonal resident during COVID-19. Only come if you need to, but remember it's not business as usual during the pandemic. You must continue to take precautions against COVID-19, including practising physical distancing and keep to small groups. You are also strongly ...
Read More
A closeup of a doctor touching a composite system of medical icons with different symbols and quality sign cogwheel at the blurred hospital room background. The medical system quality concept.
Many regular health care services and non-emergency medical procedures have been on hold due to COVID-19. Recently, the Province announced plans to resume some services and procedures -- albeit with strict protective measures put in place. At the same time, many hospitals report a significant drop in the number of ...
Read More
Self-Isolation
You MUST self-isolate in certain cases to prevent the spread of COVID-19. This helps protect you if you don’t have the virus. If you have the virus, self-isolating reduces the risk of you passing it on to others. Please Note: On April 14, 2020, the local Medical Officer of Health ...
Read More
Fake news with young man using a smartphone
Providing factual information about COVID-19 is important to fight fears about the virus. Spreading lies and misinformation hurts people who read and believe it. Do your part by sharing factual, accurate COVID-19 information with family and friends. Credible Sources of COVID-19 Information: Ontario Government Public Health Ontario Government of Canada ...
Read More
Image of a person being handed over a bowl of hot food at a homeless shelter
It’s essential to slow the spread of COVID-19, especially to vulnerable clients. If you are a service provider working with vulnerable clients, you can access link/resources below to protect the health of staff, volunteers and clients. Gatherings of People To slow the spread of COVID-19, restrictions are in place on ...
Read More
Portrait of happy asian father and daughter in the park. Happy family green spring or summer father'™s day together environment concept
Co-parenting – or sharing custody of children with your former partner – can be a challenge at the best of times, let alone during COVID-19. Worries about increased exposure risk to the virus in one home or whether proper precautions are being taken by your former partner can weigh on ...
Read More
Woman Stopping Cigarette From Falling On Desk - stock photo
The current COVID-19 situation is causing lots of stress and anxiety for people. It may be triggering you to smoke more often, restart your tobacco habit or put off quitting entirely. This is understandable, but not the best approach. Even in these difficult times, many programs and supports are still ...
Read More
Stigma word from wooden blocks
Stigma may not be a direct symptom of COVID-19, but it can be part of the fallout from the virus. Stigma is the result of a bias shown towards a certain group of people. Stigma often takes the form of fear, blame, discrimination, unfair treatment and even violence. People who ...
Read More
Support for Pregnant and Breastfeeding Women
If You are Pregnant: Reduce your exposure to COVID-19 and seek immediate medical care if experiencing symptoms like fever, cough or difficulty breathing. There is currently no evidence that pregnant women are at a higher risk of becoming seriously ill from COVID-19. There is also currently no evidence that a ...
Read More
Bunch of organic vitamin carrot holding in hand
Every growing season, many local farmers and agricultural producers turn to temporary foreign workers for help in planting and harvesting food. During COVID-19, this situation is made more difficult.  The local Health Unit is working closely with area farmers to ensure these temporary (or migrant) workers can work safely during ...
Read More
Medical laboratory environment with Coronavirus COVID 19 test tube held by blue protective glove and centrifuge with other test tubes in Background
Testing for COVID-19 is a critical step in stopping the spread of illness. In certain cases, you may be directed by your health care provider or the Health Unit to be tested for COVID-19. Where and When to Get Tested Get tested if: You have any of the symptoms of COVID-19. Use Ontario’s COVID-19 Online Self-Assessment ...
Read More
Coronavirus and travel concept. Note COVID-19 coronavirus and passport. Novel corona virus outbreak. Epidemic in Wuhan, China. Border control and quarantine of tourists infected with coronavirus.
On this page:Travelling AbroadTravelling in CanadaTravelling Between ProvincesFederal Rules Travelling within Ontario Travelling Abroad If you have travelled abroad, you MUST immediately self-isolate/quarantine and stay home for 14 days. This is due to the Canadian government putting in place an Emergency Order under the Quarantine Act. Further mandatory requirements for ...
Read More
Close up image of a person using their cell phone to watch a YouTube video
COVID-19 Resources https://www.youtube.com/embed?listType=playlist&list=PLI8pY9jU_hwuSlb9iplnuHl6tGdU2uDB2&layout=gallery ...
Read More
Close-up of unrecognizable man in grey sweater sitting at wooden table next to laptop and holding cell phone in both hands
Please read this carefully to help us streamline inquiries: NOTE: The Health Unit has issued a Class Section 22 Order that requires: anyone who has been diagnosed with COVID-19, is considered a probable case, or has had contact with a confirmed case, to self-isolate in their home for 14 days ...
Read More
Close up image of a person using their cell phone to watch a YouTube video
Updated: May 25, 2020 From the HKPR Youtube Channel Visit us on Youtube for additional videos. https://www.youtube.com/embed?listType=playlist&list=PLI8pY9jU_hwt0WaXB02KIcZxCvFiH22zx&v=F_bf4Jv-lFs&layout=gallery ...
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COVID-19 Index

Review all articles alphabetical by topic:

Your Health
Bottles with different alcoholic drinks on grey background, flat lay - stock photo

COVID-19 has changed day-to-day routines, including how and when you drink alcohol. With alcohol sales increasing across Canada during the pandemic, experts worry stress and the isolation of physical distancing and working from home will lead to more people drinking alcohol more often. This is a concern even for ...
Read More

Image of different home cleaning products sitting on the floor in a row

It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here's what to do:


What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19.
  • Frequently touched surfaces are ...
    Read More
Concept of SARS-CoV-2 or 2019-ncov coronavirus

Below are locations of the specific COVID-19 Assessment Centres in Northumberland County, Haliburton County and the City of Kawartha Lakes.

  • Click here for general information about Testing for COVID-19, including answers to who, what, when, why and how.

City of Kawartha Lakes

...
Read More
Couple smiling and hugging outdoors by a beach

The pandemic has changed many things, including the way people interact with others. If you’re in a relationship, dating during COVID-19 may have some benefits. Not only is virtual dating from home cheaper, but you don’t need to get dressed up or drive anywhere. But just like working from ...
Read More

Senior man having problem with teeth,

After weeks of restrictions, Ontario dental offices are being allowed to reopen. You can book an appointment with your dentist for a cleaning or any other treatment, including emergency and urgent care. But be aware of new rules and increased protective measures in place to prevent the spread of ...
Read More

Hand Hygiene

Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster.

Step 1

Wet hands with warm running water.

Step 2
...
Read More
How to Self-Monitor

It's important to take steps to slow the spread of COVID-19, especially to those most vulnerable. That's why it's essential to watch for symptoms.

Here's how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19.

...
Read More
Handmade patterned and cat patterned fabric face masks for virus contagion protection - stock photo

Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly.

Medical masks (like surgical and N-95):
close up White protective hygenic mask isolated backgrounds for doctors and patient from virus ...
Read More
Decorative

The current COVID-19 situation can feel overwhelming. Taking steps to reduce the spread of COVID-19 is essential, but you should also be sure to look after your mental health. Here’s what to do:

  • Maintain routines as you’re able, keeping in mind the importance to stay at ...
    Read More
Physical Distancing

Fact Sheet:  Physical Distancing – Public Health Ontario

You are strongly urged to practise physical distancing as much as possible anytime you're outdoors or in the community. This is essential to slow the spread of COVID-19. This means limiting the number of people with whom you come in contact ...
Read More

Woman in fear of domestic abuse
Domestic Violence

While physical distancing, self-isolation and staying home are important messages during COVID-19, homes are not always safe places to be. For ...
Read More

Safety First, message on note paper, computer and coffee on table, 3D rendering

Home is the best place to be during COVID-19, especially with directives to self-isolate, practise physical distancing and limit non-essential trips.

With most injuries to young children already occurring at home, the risk can increase for everyone due to the change in daily routine during COVID-19 ...
Read More

narcotic. Cannabis. Selective focus. drugs and medicine.

Washing hands, covering your cough, self-isolating, and practising physical distancing are all needed to slow the spread of COVID-19. If you currently use substances or other drugs, there’s added urgency to be safe. Not only is it important to avoid overdoses and reduce the risk of infections like HIV ...
Read More

Senior blowing her nose while outside

Health is in our hands! Let's prevent the spread of COVID-19 by using simple, but effective steps to protect our health:

Cover Your Cough

Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the ...
Read More

A closeup of a doctor touching a composite system of medical icons with different symbols and quality sign cogwheel at the blurred hospital room background. The medical system quality concept.

Many regular health care services and non-emergency medical procedures have been on hold due to COVID-19. Recently, the Province announced plans to resume some services and procedures -- albeit with strict protective measures put in place. At the same time, many hospitals report a significant drop in the number ...
Read More

Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This helps protect you if you don’t have the virus. If you have the virus, self-isolating reduces the risk of you passing it on to others.

Please Note: On April 14, 2020, the ...
Read More

Fake news with young man using a smartphone

Providing factual information about COVID-19 is important to fight fears about the virus. Spreading lies and misinformation hurts people who read and believe it. Do your part by sharing factual, accurate COVID-19 information with family and friends.

Credible Sources of COVID-19 Information:

Woman Stopping Cigarette From Falling On Desk - stock photo

The current COVID-19 situation is causing lots of stress and anxiety for people. It may be triggering you to smoke more often, restart your tobacco habit or put off quitting entirely.

This is understandable, but not the best approach. Even in these difficult times, many programs ...
Read More

Stigma word from wooden blocks

Stigma may not be a direct symptom of COVID-19, but it can be part of the fallout from the virus.

Stigma is the result of a bias shown towards a certain group of people. Stigma often takes the form of fear, blame, discrimination, unfair treatment and ...
Read More

Medical laboratory environment with Coronavirus COVID 19 test tube held by blue protective glove and centrifuge with other test tubes in Background

Testing for COVID-19 is a critical step in stopping the spread of illness. In certain cases, you may be directed by your health care provider or the Health Unit to be tested for COVID-19.

Where and When to Get Tested

Your Home
Image of a close-up of a woman carrying a bag of groceries and an elderly woman in the distance opening her door to say thank-you

Looking after each other during COVID-19 is important. Not only does this mean staying home and practising physical distancing as much as possible, it also means being neighbourly.

While most people who become ill with COVID-19 experience only mild symptoms, older adults and people with existing ...
Read More

Garage sale sign on the front yard of a suburban house with a woman looking at items on a table.

Does spring cleaning have you thinking about garage sales and getting rid of unwanted items? Think again.

Garage/Yard Sales

The Health Unit strongly discourages you from organizing or attending garage sales and yard sales at this ...
Read More

Cat and Golden Retriever snuggling together while laying on a kitchen floor

Pets can support your happiness and well-being, especially in stressful times like COVID-19. If you are feeling well and not self-isolating due to COVID-19, walking your dog or spending time with your pet can keep you both healthy. Just remember to follow physical distancing rules when out in public ...
Read More

Image of different home cleaning products sitting on the floor in a row

It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here's what to do:


What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19.
  • Frequently touched surfaces are ...
    Read More
Image of an older woman looking up at a caregiver

Older adults and those with compromised immune system are most vulnerable to COVID-19. Do your part to protect their health!

If you are caring for or living with someone who has the virus, you are considered a ‘close contact’. Follow these tips on how to care for ...
Read More

Image of a father taking to his son

The COVID-19 is constantly changing, posing a health risk for all ages. In particular, it can be an anxious time for children. Along with continuing to practise physical distancing and taking other preventive measures to slow the spread of COVID-19, consider these tips to support your children:

...
Read More
Multicultural friends at home isolation celebrating online streaming live on video call while holding candles and having fun in quarantine keeping social distance

Getting together with family, friends and other to celebrate holidays, birthdays, anniversaries and other special occasions is common. Unfortunately, with COVID-19, it's not business as usual and large gatherings can do more harm than good.

Currently, everyone must follow Ontario’s order that forbids large gatherings of people ...
Read More

Farmer planting tomatoes seedling in organic garden - stock photo

Want to learn a new hobby while practising physical distancing? Home gardening is great for keeping distance and a rewarding pastime for you to do while at home during COVID-19.

There are many benefits to gardening. You can:

Father Playing Soccer In Garden With Son

With the nicer weather here, it’s normal to want to get outdoors enjoying the nicer weather. But given the current COVID-19 situation, you also need to keep public health measures in mind every step of the way to slow the spread of the virus.

Keep Your Family Healthy

It’s essential to reduce the risk of COVID-19 to your family. For now, this means practising physical distancing and only going out for essentials like groceries, medicine and to access health care.

Young african man buying vegetables in grocery section at supermarket. Black man choose vegetables in the supermarket while holding grocery basket. Man shopping veggies at supermarket.

The current COVID-19 situation is creating many challenges, especially knowing what to do about food. The need to practise physical distancing while shopping is essential, but a visit to the grocery store can also lead to additional problems due to empty shelves and limited food selection. Knowing how to ...
Read More

small old fashioned brick apartment building

If you own or manage a multi-unit building, it’s important to protect your tenants from COVID-19. Proper screening, cleaning, physical distancing and other measures are essential to reduce the spread of illness. Here’s what you need to do:

Woman in fear of domestic abuse
Domestic Violence

While physical distancing, self-isolation and staying home are important messages during COVID-19, homes are not always safe places to be. For ...
Read More

Provincial and Federal Benefits and Income Supports
Getting Help

Worried about your job, income or housing due to COVID-19? Do you own a business or employ staff in an operation affected by COVID-19?

All levels of governments are taking ...
Read More

Portrait of happy asian father and daughter in the park. Happy family green spring or summer father'™s day together environment concept

Co-parenting – or sharing custody of children with your former partner – can be a challenge at the best of times, let alone during COVID-19. Worries about increased exposure risk to the virus in one home or whether proper precautions are being taken by your former partner can weigh ...
Read More

Support for Pregnant and Breastfeeding Women
If You are Pregnant:
  • Reduce your exposure to COVID-19 and seek immediate medical care if experiencing symptoms like fever, cough or difficulty breathing.
  • There is currently no evidence that pregnant women are at a higher risk of becoming seriously ill from COVID-19. There is also currently no ...
    Read More

Your Work
Close up image of a person using their cell phone to watch a YouTube video

Updated: May 25, 2020


From the HKPR Youtube Channel

Visit us on Youtube for additional videos.


https://www.youtube.com/embed?listType=playlist&list=PLI8pY9jU_hwt0WaXB02KIcZxCvFiH22zx&v=F_bf4Jv-lFs&layout=gallery ...
Read More
Bunch of organic vitamin carrot holding in hand

Every growing season, many local farmers and agricultural producers turn to temporary foreign workers for help in planting and harvesting food. During COVID-19, this situation is made more difficult. 

The local Health Unit is working closely with area farmers to ensure these temporary (or migrant) workers can ...
Read More

Small business owner smiling while turning the sign for the reopening of the place after the quarantine due to covid-19. Happy businesswoman standing at her restaurant or coffee shop gate with open signboard. Close up of woman"u2019s hands holding sign now we are open support local business.

NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations.

Who can reopen?
Provincial and Federal Benefits and Income Supports
Getting Help

Worried about your job, income or housing due to COVID-19? Do you own a business or employ staff in an operation affected by COVID-19?

All levels of governments are taking ...
Read More

Printer Start, Finger pressing the start button on a multifunction printer or copier

Download and print resources below:

Image of Screening Survey for Employees AODA compliant poster – click to download
Image of Screening Survey for Employees AODA compliant poster – click to download

COVID-19 Screening Survey for Employees

Image of Attention Staff AODA compliant poster – click to download
Image of Attention Staff AODA compliant poster – click to download

Attention Staff
Poster

...
Read More
Image of a retail working standing with his arms folded in the middle of an isle of a large hardware store

With many workplaces reopening, it's essential to keep your space from others to prevent the spread of COVID-19. Here's what to do to follow physical distancing rules at work:


  • Staff and customers MUST maintain a distance of two meters (six feet) wherever possible.
  • Offer ...
    Read More
Handmade patterned and cat patterned fabric face masks for virus contagion protection - stock photo

Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly.

Medical masks (like surgical and N-95):
close up White protective hygenic mask isolated backgrounds for doctors and patient from virus ...
Read More
Manage Employee Absence

Help to manage employee absence during COVID-19. Here's what to do to support your staff:

  • Employees must stay home if they, or a family member, are sick. Do not require sick notes.
  • Employees must also stay home if they've been directed to self-isolate for 14 days due ...
    Read More
Hand Hygiene/Respiratory Etiquette at Work

Protecting yourself, your staff and customers at work is essential to slow the spread of COVID-19. By doing so, you help to protect those most at risk from the virus:


  • Provide hand sanitizer and tissues at all entrances and work stations
  • Encourage employees to ...
    Read More
Employee Health and Safety During COVID-19

Taking precautions like handwashing, coughing in your sleeve and practising physical distancing are essential during the current COVID-19 situation.

But even doing that can make you feel worried about your health and safety if you’re working during COVID 19. Read on to learn more about your ...
Read More

closeup of someone carrying a bucket full of cleaning equipment

Cleaning and disinfecting public settings is essential to prevent the spread of COVID-19 and protect people in the community.

The following information provides guidance on cleaning and disinfection of public settings, including schools, transit, colleges/universities and other workplaces in Ontario and is based on a fact sheet ...
Read More


Your Community
Image of a close-up of a woman carrying a bag of groceries and an elderly woman in the distance opening her door to say thank-you
Looking after each other during COVID-19 is important. Not only does this mean staying home and practising physical distancing as ...
Read More
Photo of boy swimming in lake
Heading to the beach this summer? It’s great for your well-being to be active and outdoors, while enjoying the water, ...
Read More
Garage sale sign on the front yard of a suburban house with a woman looking at items on a table.
Does spring cleaning have you thinking about garage sales and getting rid of unwanted items? Think again. On this page:Garage/Yard ...
Read More
closeup of someone carrying a bucket full of cleaning equipment
Cleaning and disinfecting public settings is essential to prevent the spread of COVID-19 and protect people in the community. The ...
Read More
Growing vegetables in allotments, community gardens
Community gardens arenow allowed to open during COVID-19. The Health Unit is offering recommendations to community gardens that operate in ...
Read More
Group of people walking down a hallway
Take care if gathering in large groups, as COVID-19 can be spread due to close contact with other people. Currently, ...
Read More
Concept of SARS-CoV-2 or 2019-ncov coronavirus
Below are locations of the specific COVID-19 Assessment Centres in Northumberland County, Haliburton County and the City of Kawartha Lakes ...
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Medical bandages and gloves on a blue background.
Help in the fight against COVID-19! The following hospitals and health care agencies are requesting donations of Personal Protective Equipment, ...
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Emergency Orders, Directives and Closures
To contain the spread of COVID-19 and keep people home, the following declarations, orders and closures are currently in place ...
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Buy Local at the Farmer's Market. Greengrocer selling organic fresh agricultural product at farmer market. Female Stall Holder At Farmers Fresh Food Market
On this page:For Farmers/VendorsCriteria for E-Commerce/E-Market Proposals For Shoppers/Customers For Farmers/Vendors During COVID-19, farmers who sell locally-grown and sourced foods ...
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Community Ripped Heart Paper Concept - stock photo
On this page:Grocery Stores Food Banks and Meal OptionsNorthumberland CountyKawartha LakesHaliburton CountyErrands Pickups and Companion Check-in Services Northumberland County Kawartha ...
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Close-up of a closed casket with red flowers on top
As of June 12, Ontario is allowing funerals to take place, -- albeit with a limit of no more than ...
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Multicultural friends at home isolation celebrating online streaming live on video call while holding candles and having fun in quarantine keeping social distance
Getting together with family, friends and other to celebrate holidays, birthdays, anniversaries and other special occasions is common. Unfortunately, with ...
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Love, volunteering and charity concept, copy space. Young black man holding red heart on his chest.
Local Recruitment Efforts Haliburton Highland Health Services is appealing to the local community for any health care workers (retired, relocated, ...
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small old fashioned brick apartment building
If you own or manage a multi-unit building, it’s important to protect your tenants from COVID-19. Proper screening, cleaning, physical ...
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Camper vehicle on free campsite in the wildernest within sunrise
Getting outside to enjoy the nicer weather is even more important during COVID-19. But wherever you go, it’s important to ...
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Close up image of empty church pews
Faith groups and places of worship in Ontario are now allowed to reopen under these restrictions: Physical distancing rules must ...
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Printer Start, Finger pressing the start button on a multifunction printer or copier
Download and print resources below: Image of Screening Survey for Employees AODA compliant poster – click to download COVID-19 Screening ...
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Provincial and Federal Benefits and Income Supports
On this page:Getting HelpFederal Support ProgramsProvincial Support ProgramsLocal Support ProgramsAdditional Resources Getting Help Worried about your job, income or housing ...
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Public Notice
CLASS ORDERmade pursuant to Section 22 (5.0.1) of the Health Protection and Promotion Act Date: April 14, 2020 TO: All ...
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COVID-19 – For Groups/Organizations

COVID-19 has changed many things in your day-to-day life, including the work of many community organizations and groups. Learn more about how your group can adapt to the new normal of coronavirus by taking steps to protect staff, clients and volunteers.

Key Links:
Frequently Asked Questions


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closeup of someone carrying a bucket full of cleaning equipment
Cleaning and disinfecting public settings is essential to prevent the spread of COVID-19 and protect people in the community. The following information provides guidance on cleaning and disinfection of public settings, including schools, transit, colleges/universities and other workplaces in Ontario and is based on a fact sheet from Public Health ...
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Growing vegetables in allotments, community gardens
Community gardens arenow allowed to open during COVID-19. The Health Unit is offering recommendations to community gardens that operate in Haliburton County, Northumberland County and the City of Kawartha Lakes to protect the health and safety of everyone during COVID-19. Below are the minimum standards that all community gardens must ...
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Group of people walking down a hallway
Take care if gathering in large groups, as COVID-19 can be spread due to close contact with other people. Currently, social gatherings of up to 10 people outside your household are now allowed in Ontario. It's important to maintain physical distancing in these situations. 'Social Circles': Ontario is now encouraging ...
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Buy Local at the Farmer's Market. Greengrocer selling organic fresh agricultural product at farmer market. Female Stall Holder At Farmers Fresh Food Market
On this page:For Farmers/VendorsCriteria for E-Commerce/E-Market Proposals For Shoppers/Customers For Farmers/Vendors During COVID-19, farmers who sell locally-grown and sourced foods in Haliburton County, Northumberland County and the City of Kawartha Lakes must keep the health and safety of the community top of mind. During this emergency, the Health Unit encourages ...
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Close-up of a closed casket with red flowers on top
As of June 12, Ontario is allowing funerals to take place, -- albeit with a limit of no more than 10 people. It's important to take precautions when organizing or attending a visitation, memorial service, or similar gathering, Many people in close contact in one location for a long time can lead to the ...
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Close up image of empty church pews
Faith groups and places of worship in Ontario are now allowed to reopen under these restrictions: Physical distancing rules must be in placeAttendance is limited to no more than 30 per cent of the building capacity Protect the health and safety of your members and congregants by taking measures to ...
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Printer Start, Finger pressing the start button on a multifunction printer or copier
Download and print resources below: Image of Screening Survey for Employees AODA compliant poster – click to download COVID-19 Screening Survey for Employees Image of Attention Staff AODA compliant poster – click to download Attention StaffPoster Physical DistancingPoster Image of Are You Sick? AODA compliant poster – click to download ...
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Image of a person being handed over a bowl of hot food at a homeless shelter
It’s essential to slow the spread of COVID-19, especially to vulnerable clients. If you are a service provider working with vulnerable clients, you can access link/resources below to protect the health of staff, volunteers and clients. Gatherings of People To slow the spread of COVID-19, restrictions are in place on ...
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Bunch of organic vitamin carrot holding in hand
Every growing season, many local farmers and agricultural producers turn to temporary foreign workers for help in planting and harvesting food. During COVID-19, this situation is made more difficult.  The local Health Unit is working closely with area farmers to ensure these temporary (or migrant) workers can work safely during ...
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COVID-19 – For Residents

Taking personal steps to prevent COVID-19 also helps reduce the spread of illness in your community. That benefits your neighbours and fellow citizens – like seniors and people with existing medical conditions — who are more at risk of suffering the effects of coronavirus. Find out what you can do to prevent COVID-19 and support others in your community.

Key Links
Frequently Asked Questions


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Image of a close-up of a woman carrying a bag of groceries and an elderly woman in the distance opening her door to say thank-you

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While most people who become ill with COVID-19 experience only mild symptoms, older adults and people with existing ...
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Photo of boy swimming in lake

Heading to the beach this summer? It’s great for your well-being to be active and outdoors, while enjoying the water, sand and nice weather. But this summer during COVID-19, it's a balancing act between enjoying the beach and protecting your loved ones from the virus.

With more ...
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Garage sale sign on the front yard of a suburban house with a woman looking at items on a table.

Does spring cleaning have you thinking about garage sales and getting rid of unwanted items? Think again.

Garage/Yard Sales

The Health Unit strongly discourages you from organizing or attending garage sales and yard sales at this ...
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Growing vegetables in allotments, community gardens

Community gardens arenow allowed to open during COVID-19.

The Health Unit is offering recommendations to community gardens that operate in Haliburton County, Northumberland County and the City of Kawartha Lakes to protect the health and safety of everyone during COVID-19. Below are the minimum standards that all ...
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Medical bandages and gloves on a blue background.

Help in the fight against COVID-19! The following hospitals and health care agencies are requesting donations of Personal Protective Equipment, including: N-95 masks, gloves, surgical masks, shields and gowns. If your business/organization has extra supplies, consider donating them at this time of need:

Northumberland County
...
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Buy Local at the Farmer's Market. Greengrocer selling organic fresh agricultural product at farmer market. Female Stall Holder At Farmers Fresh Food Market

For Farmers/Vendors

During COVID-19, farmers who sell locally-grown and sourced foods in Haliburton County, Northumberland County and the City of Kawartha Lakes must keep the health and safety of the community top of ...
Read More

Multicultural friends at home isolation celebrating online streaming live on video call while holding candles and having fun in quarantine keeping social distance

Getting together with family, friends and other to celebrate holidays, birthdays, anniversaries and other special occasions is common. Unfortunately, with COVID-19, it's not business as usual and large gatherings can do more harm than good.

Currently, everyone must follow Ontario’s order that forbids large gatherings of people ...
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Love, volunteering and charity concept, copy space. Young black man holding red heart on his chest.
Local Recruitment Efforts

Haliburton Highland Health Services is appealing to the local community for any health care workers (retired, relocated, etc.) who have a skill set that can support the increasing need in the COVID-19 response. Nurses are in high demand, as is anyone with a background ...
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small old fashioned brick apartment building

If you own or manage a multi-unit building, it’s important to protect your tenants from COVID-19. Proper screening, cleaning, physical distancing and other measures are essential to reduce the spread of illness. Here’s what you need to do:

Camper vehicle on free campsite in the wildernest within sunrise

Getting outside to enjoy the nicer weather is even more important during COVID-19. But wherever you go, it’s important to practise physical distancing and stay 2 metres (6 feet) apart from anyone outside your household.

Given current pandemic restrictions, it’s important to know what parks, playgrounds ...
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Provincial and Federal Benefits and Income Supports
Getting Help

Worried about your job, income or housing due to COVID-19? Do you own a business or employ staff in an operation affected by COVID-19?

All levels of governments are taking ...
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Public Notice
CLASS ORDER
made pursuant to Section 22 (5.0.1) of the Health Protection and Promotion Act

Date: April 14, 2020

TO: All persons residing in or present in Haliburton County, City of Kawartha Lakes and Northumberland County who:

(a) are identified as a person diagnosed ...
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Close up of the front of a business window with a sign that says 'come in we're open'

The Ontario government is slowly lifting restrictions on which businesses and workplaces can reopen during COVID-19. A full list of essential workplaces which are allowed to stay open is available here.

Business Questions

Companies and workplaces that have questions about this closure order can call ...
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Two Adirondack chairs on a wooden dock facing the blue water of a lake in Muskoka, Ontario Canada. Canoe paddles and life jackets are on the dock. A cottage nestled between green trees is visible.

Please give careful consideration to visiting your cottage or seasonal resident during COVID-19. Only come if you need to, but remember it's not business as usual during the pandemic.

You must continue to take precautions against COVID-19, including practising physical distancing and keep to small groups ...
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Coronavirus and travel concept. Note COVID-19 coronavirus and passport. Novel corona virus outbreak. Epidemic in Wuhan, China. Border control and quarantine of tourists infected with coronavirus.

Travelling Abroad

If you have travelled abroad, you MUST immediately self-isolate/quarantine and stay home for 14 days. This is due to the Canadian government putting in place an Emergency Order ...
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Close-up of unrecognizable man in grey sweater sitting at wooden table next to laptop and holding cell phone in both hands
Please read this carefully to help us streamline inquiries:

NOTE: The Health Unit has issued a Class Section 22 Order that requires: anyone who has been diagnosed with COVID-19, is considered a probable case, or has had contact with a confirmed case, to self-isolate in their home ...
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Mental Health and Substance Use

COVID-19 can be harmful to more than just your physical well-being. The coronavirus can also take a toll on your mental health and lead you to smoke or use alcohol and other substances more often. Take care of yourself by getting information on supports and resources in your area.

Key Links:
Frequently Asked Questions


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COVID-19 has changed day-to-day routines, including how and when you drink alcohol. With alcohol sales increasing across Canada during the ...
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Stigma may not be a direct symptom of COVID-19, but it can be part of the fallout from the virus ...
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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

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If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Protect Yourself and Others from COVID-19

There are many simple ways to protect yourself and others from COVID-19. Whether it’s through handwashing, keeping two metres (six feet) apart from others, staying home as much as possible, or wearing gloves and masks when appropriate, you can make a difference! Read further to learn how.

Key Links

Frequently Asked Questions  

Feeling Unwell? Video


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Providing factual information about COVID-19 is important to fight fears about the virus. Spreading lies and misinformation hurts people who read and believe it. Do your part by sharing factual, accurate COVID-19 information with family and friends. Credible Sources of COVID-19 Information: Ontario Government Public Health Ontario Government of Canada ...
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Self-Isolation
You MUST self-isolate in certain cases to prevent the spread of COVID-19. This helps protect you if you don’t have the virus. If you have the virus, self-isolating reduces the risk of you passing it on to others. Please Note: On April 14, 2020, the local Medical Officer of Health ...
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Health is in our hands! Let's prevent the spread of COVID-19 by using simple, but effective steps to protect our health: Cover Your Cough Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the waste basket Sneeze in Your Sleeve If ...
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Home is the best place to be during COVID-19, especially with directives to self-isolate, practise physical distancing and limit non-essential trips. With most injuries to young children already occurring at home, the risk can increase for everyone due to the change in daily routine during COVID-19. Consider: Overwhelmed parents/caregivers juggling ...
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Physical Distancing
Fact Sheet:  Physical Distancing – Public Health Ontario You are strongly urged to practise physical distancing as much as possible anytime you're outdoors or in the community. This is essential to slow the spread of COVID-19. This means limiting the number of people with whom you come in contact. NOTE: Ontario is ...
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How to Self-Monitor
It's important to take steps to slow the spread of COVID-19, especially to those most vulnerable. That's why it's essential to watch for symptoms. Here's how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19. Monitor for symptoms ...
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Hand Hygiene
Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster. Step 1 Wet hands with warm running water. Step 2 Apply soap, any type will clean your hand effectively. Step 3 Rub hands palm to palm ...
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It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here's what to do: What you should know Commonly used cleaners and disinfectants are effective against COVID-19. Frequently touched surfaces are most likely to be contaminated. Check the expiry date of products you ...
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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

COVID-19 – Families

COVID-19 can be a stressful time for everyone. Be sure to protect the physical health and mental well-being of your family. During COVID-19, continue to frequently wash hands with soap and water, use respiratory etiquette and stay home as much as possible. If you do go out, encourage everyone – especially kids – to practise physical distancing at all times. Read on for more information and resources to stay safe.

Key Links:
Frequently Asked Questions


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Support for Pregnant and Breastfeeding Women
If You are Pregnant: Reduce your exposure to COVID-19 and seek immediate medical care if experiencing symptoms like fever, cough or difficulty breathing. There is currently no evidence that pregnant women are at a higher risk of becoming seriously ill from COVID-19. There is also currently no evidence that a developing child could be negatively affected by COVID-19.Learn more on ...
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Co-parenting – or sharing custody of children with your former partner – can be a challenge at the best of times, let alone during COVID-19. Worries about increased exposure risk to the virus in one home or whether proper precautions are being taken by your former partner can weigh on your mind. A recent Ontario Superior Court decision offers some ...
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Provincial and Federal Benefits and Income Supports
On this page:Getting HelpFederal Support ProgramsProvincial Support ProgramsLocal Support ProgramsAdditional Resources Getting Help Worried about your job, income or housing due to COVID-19? Do you own a business or employ staff in an operation affected by COVID-19? All levels of governments are taking steps to support and protect people and businesses affected by coronavirus. The following information is current at ...
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If you own or manage a multi-unit building, it’s important to protect your tenants from COVID-19. Proper screening, cleaning, physical distancing and other measures are essential to reduce the spread of illness. Here’s what you need to do: On this pageScreeningHandwashing and Respiratory EtiquetteCleaning and DisinfectingPhysical DistancingWhat to do If Tenants/Residents Show COVID-19 SymptomsAdditional Resources: Screening Put in place screening ...
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Keep Your Family Healthy
It’s essential to reduce the risk of COVID-19 to your family. For now, this means practising physical distancing and only going out for essentials like groceries, medicine and to access health care. Regularly wash your hands with soap and water for 20 seconds. Sing a song like ‘Happy Birthday’ to help children know how long to hand wash. Avoid touching ...
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Does spring cleaning have you thinking about garage sales and getting rid of unwanted items? Think again. On this page:Garage/Yard SalesSecond-Hand ItemsAdditional Resources Garage/Yard Sales The Health Unit strongly discourages you from organizing or attending garage sales and yard sales at this time due to COVID-19. Organizing these sales can increase your exposure to COVID-19 and lead to the spread ...
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For Employers

COVID-19 has changed many things, including workplaces. As an employer, it’s your responsibility to take action to prevent the spread of COVID-19 in your workplace.  Carefully review the sector specific guidelines to reopen during COVID-19 and ensure that you are following the recommendations. No matter where and how you are working, it’s important to take steps to stop the spread of COVID-19.


Key messages:
  • Plan for physical distancing whenever and wherever possible. If the work can be done at home, allow staff to do that.  Avoid face-to-face meetings. Avoid sharing work stations, tools or equipment, alter shifts, and stagger breaks.  Arrange for delivery or curbside pick up for customers and clients. Prioritize physical distancing as a key measure to stop the spread of COVID-19 in your workplace. 
  • Practice good hand hygiene and respiratory etiquette always. Remind employees to wash their hands frequently with soap and water.  Provide hand sanitizer and ensure access to handwashing facilities and soap. 
  • Clean and disinfect work stations, and all commonly touched surfaces often.
  • Develop a plan to effectively manage employee absence and ensure that everyone stays home if they are sick. 
  • Consider employee and visitor screening strategies.  Place posters at entrances and employee common spaces.  You may also want to get staff to complete a health screening questionnaire before each work shift. The survey would ask if staff have any COVID-19 symptoms. Such a questionnaire could be done electronically or using a paper-based questionnaire sheet like the sample provided here.
  • Train employees on key public health measures to prevent COVID-19.  These workplace videos may help.
  • Communicate and share credible and evidenced based information with employees and customers. 
  • Ensure employees are equipped with the proper Personal Protective Equipment (PPE) needed to do their jobs. For a directory of Workplace PPE Providers, click here.
  • Support your employee’s mental health. Remind staff of their Employee and Family Assistance Program if your workplace has one. You can also share these Mental Health support tips.
  • Develop a plan on what to do if a person who is sick visits or comes to work at your business.

Workplace health and safety resources:

Visit the Ontario government website for a full list of sector-specific guidelines for reopening. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your workplace: 


Other Considerations 
  • Support your employee’s mental health. Remind staff of their Employee and Family Assistance Program if your workplace has one. You can also share these Mental Health support tips.
  • Regularly communicate with employees and customers. Provide ongoing updates and let them know what you are doing to keep them healthy during the pandemic.
  • Develop a plan on what to do if a person who is ill visits or comes to work at your business 

Latest Updates

Frequently Asked Questions

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed or call Telehealth Ontario at 1-866-797-0000 The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.

Additional Resources:

Ontario Government (www.ontario.ca/coronavirus)
Government of Canada (www.canada.ca/coronavirus)
World Health Organization (www.who.int)



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Cleaning and disinfecting public settings is essential to prevent the spread of COVID-19 and protect people in the community. The following information provides guidance on cleaning and disinfection of public settings, including schools, transit, colleges/universities and other workplaces in Ontario and is based on a fact sheet from Public Health ...
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Employee Health and Safety During COVID-19
Taking precautions like handwashing, coughing in your sleeve and practising physical distancing are essential during the current COVID-19 situation. But even doing that can make you feel worried about your health and safety if you’re working during COVID 19. Read on to learn more about your rights during the pandemic: ...
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Hand Hygiene/Respiratory Etiquette at Work
Protecting yourself, your staff and customers at work is essential to slow the spread of COVID-19. By doing so, you help to protect those most at risk from the virus: Provide hand sanitizer and tissues at all entrances and work stations Encourage employees to wash their hands frequently and thoroughly ...
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Manage Employee Absence
Help to manage employee absence during COVID-19. Here's what to do to support your staff: Employees must stay home if they, or a family member, are sick. Do not require sick notes. Employees must also stay home if they've been directed to self-isolate for 14 days due to travel or ...
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Small business owner smiling while turning the sign for the reopening of the place after the quarantine due to covid-19. Happy businesswoman standing at her restaurant or coffee shop gate with open signboard. Close up of woman"u2019s hands holding sign now we are open support local business.
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Updated: May 25, 2020 From the HKPR Youtube Channel Visit us on Youtube for additional videos. https://www.youtube.com/embed?listType=playlist&list=PLI8pY9jU_hwt0WaXB02KIcZxCvFiH22zx&v=F_bf4Jv-lFs&layout=gallery ...
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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

For Employees

COVID-19 has changed many things, including how we work. Many people are continuing to work from home, while others are slowly returning to the job as their workplaces re-open. No matter where and how you are working, it’s important to follow key preventive measures to stop the spread of COVID-19.


Key messages:

Take time to learn more if you have health and safety concerns about your workplace.


Workplace health and safety resources:

Visit the Ontario government website for a full list of sector-specific guidelines to reopen workplaces. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your workplace: 

You have a right to a safe workplace – now more than ever during COVID-19. Learn about your rights during COVID-19 and discover resources/supports that can help reduce the risk of illness for you and others in your workplace.


Latest Updates

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed or call Telehealth Ontario at 1-866-797-0000 The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.

Frequently Asked Questions

Additional Resources:

Ontario Government (www.ontario.ca/coronavirus)
Government of Canada (www.canada.ca/coronavirus)
World Health Organization (www.who.int)



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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Reopening Your Business During COVID-19

NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations.

Who can reopen?

Common Health and Safety Measures to Follow

To protect employers, employees and customers, the province is recommending common health and safety measures across all business sectors. They are listed below as general guidelines. You are also strongly urged to review the sector-specific guidelines for your store/business to ensure you follow all the rules. 

Physical Distancing
  • Limit face-to-face contact  
  • Ensure that customers/clients and staff maintain a distance of 2 metres (6 feet) from each other as much as possible 
  • Control and restrict the number and flow of customers/clients at any one time in your store/business to maintain physical distancing 
  • Post signs to remind customers/clients to maintain physical distancing 
  • Install partitions wherever possible to protect staff and customers/clients 
  • Provide online ordering services and contactless delivery wherever possible 
  • Ensure that workstations are 2 metres (6 feet) apart, install barriers or partitions, or rearrange workstations as needed 
  • Post signs to remind employees to maintain physical distancing 
  • Stagger employee start- and break-times. Consider changing the rotation of shifts 
  • Wherever possible, avoid sharing work stations, tools and equipment 
  • Postpone all non-essential tasks 
  • Allow employees to work from home wherever possible 
  • Hold meetings by teleconference or online instead of meeting in person 
  • If direct customer/client contact is essential, ensure employees wear appropriate Personal Protective Equipment (PPE) suitable for their jobs (for example: gloves, masks) 
Screening
Cleaning and Disinfecting
  • Clean and disinfect all commonly touched or shared surfaces frequently 
  • Workstations, tools and equipment must be cleaned before use by another employee 
  • Follow these public health guidelines for cleaning/disinfecting public washrooms
Hand Hygiene and Respiratory Etiquette
  • Provide hand washing supplies and appropriate facilities 
  • Post signs to remind employees to wash their hands with soap and water frequently 
  • Post signs to remind employees of respiratory etiquette (coughing into sleeves, etc.) 
  • Food buffets should be closed. Instead food should be prepared and packaged to limit possible contamination 
  • Provide hand sanitizer at entrances whenever possible 

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed or call Telehealth Ontario at 1-866-797-0000 The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.

Information/Resources for Specific Businesses to Reopen

Visit the Ontario government website for a full list of sector-specific guidelines. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your business: 

Workplace Safety and Prevention Services 
  • Serves: Agriculture, manufacturing, and service sectors 
  • Contact: Toll-free 1-877-494-9777 
  • On Twitter @WSPS_News 
Public Services Health and Safety Association 
  • Serves: Hospitals, nursing and retirement homes, residential and community care, universities and colleges, school boards, libraries and museums, municipalities, provincial government and agencies, police, fire and paramedics and First Nations. 
  • Contact: Toll-free: 1-877-250-7444  
  • On Twitter @PSHSAca 
Workplace Safety North
  • Serves (province wide): Forestry, mining, smelters, refineries, paper, printing and converting. 
  • Contact: Toll-free 1-888-730-7821 
  • On Twitter @WSN_News 
Infrastructure Health and Safety Association
  • Serves: Construction, electrical and utilities, aggregates, natural gas, ready-mix concrete and transportation. 
  • Contact: Toll-free 1-800-263-5024 
  • On Twitter @IHSAnews 
Personal Protective Equipment
  • Ensure employees have the protection they need to do their jobs. The provincial government has created a new website to help businesses find Personal Protective Equipment (PPE) suppliers. Click here for a directory of PPE suppliers.

Reporting Workplace Health and Safety Concerns

File a complaint if you believe conditions in a workplace are unsafe, or if you or someone else is experiencing  harassment or violence on the job. Before reporting a situation, you can: 

  • Discuss your concerns with your supervisor or employer 
  • Consult your Joint Health and Safety Committee member or Health and Safety representative (if there is one) 

If the situation continues after trying to raise your concerns, you can file a complaint with the Ontario Health and Safety Contact Centre


Health Unit Support for Workplaces
  • Search this website for current information and resources about important public health measures to reduce the spread of COVID-19, including videos and printable resources 
  • For specific COVID-19 related questions and concerns, contact the Health Unit at 1-866-888-4577, ext. 5020 or info@hkpr.on.ca 
  • Call the Health Unit at 1-866-888-4577, ext. 5006, if you have concerns involving any of the following:   
    • Child Care Facilities 
    • Recreational Camps 
    • Personal Services Settings (including mobile and home-based settings) 
    • Tanning Salons 
    • Facilities Providing Indoor Recreational Programs Including Indoor Public Pools and Whirlpools 
    • Food Premises, including restaurants 
    • Theatres and Cinemas (including drive-ins) 
    • Trailer Parks 
    • Schools (Public and Private) 

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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Your Health

Health is in your hands when it comes to COVID-19.

COVID-19 is mainly spread through close contact between people. You can get sick from coughs or sneezes from someone else, or by touching something with the virus on it. People of all ages can get sick with COVID-19, although older adults and individuals with compromised immune systems or underlying medical conditions can suffer more severe effects from the coronavirus.

Reducing the spread of illness is good for your health – and for everyone’s benefit. The great thing is that you can do this in many different ways, whether it’s handwashingself-isolating, practising physical distancing, or arming yourself with the facts about coronavirus.

Learn about additional ways and resources on this page to stay safe and prevent the spread of COVID-19. Your health matters, now more than ever!

COVID-19 Virus with a hand held up in the 'stop' position
COVID-19 Virus with a hand held up in the ‘stop’ position

Protect Yourself and Others from COVID-19

Woman in isolation at home for virus outbreak Coronavirus wearing a face mask quarantine herself
Woman in isolation at home for virus outbreak Coronavirus wearing a face mask quarantine herself

Mental Health and Substance Use


Key Links:
Frequently Asked Questions

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Physical Distancing

Fact Sheet:  Physical Distancing – Public Health Ontario

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Washing hands, covering your cough, self-isolating, and practising physical distancing are all needed to slow the spread of COVID-19. If you currently use substances or other drugs, there’s added urgency to be safe. Not only is it important to avoid overdoses and reduce the risk of infections like HIV ...
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Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This helps protect you if you don’t have the virus. If you have the virus, self-isolating reduces the risk of you passing it on to others.

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Providing factual information about COVID-19 is important to fight fears about the virus. Spreading lies and misinformation hurts people who read and believe it. Do your part by sharing factual, accurate COVID-19 information with family and friends.

Credible Sources of COVID-19 Information:

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Where and When to Get Tested

Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

COVID-19 – Staying Active

Being active is a great way to engage children, while also supporting your physical and mental health during COVID-19. Getting outside is also more appealing now that the nicer weather is here. But whatever you do, stay safe! If you are self-isolating due to COVID-19, it’s essential to stay home and follow the advice of health care providers. If you are out and active, be sure to practise physical distancing and follow these additional tips.

Key Links:
Frequently Asked Questions:


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Buyer Beware: Garage Sales and Second-Hand Shopping During COVID-19

Does spring cleaning have you thinking about garage sales and getting rid of unwanted items? Think again.  

Garage/Yard Sales

The Health Unit strongly discourages you from organizing or attending garage sales and yard sales at this time due to COVID-19. Organizing these sales can increase your exposure to COVID-19 and lead to the spread of the virus in the community. Here’s why: 

  • Unlike in a store where health and safety measures are in place to protect staff and customers from COVID-19, a private sale does not need to take these precautions 
  • COVID-19 is spread through close contact with people. At garage sales, keeping a two-metre (six-foot) physical distance from others is difficult given that cash transactions are often required and the number of people who stop at the sale can grow unexpectedly.  
  • Many times, garage sale enthusiasts also visit multiple sale locations in the same day increasing the risk that COVID-19 can be spread 
  • The COVID-19 virus can survive on different surfaces for varying lengths of time. This means if someone touches or picks up items at a sale, they could be exposing themselves to illness  
  • While the Province’s COVID-19 emergency directives do not prohibit garage sales and yard sales, they do ban public gatherings of people. As of June 12, social gatherings of no more than 10 people are allowed.
  • While no municipal restrictions on garage sales are in place in Haliburton County, Northumberland County and the City of Kawartha Lakes, some Ontario municipalities have approved bylaws to ban garage and yard sales entirely during the pandemic due to public health concerns. 

For all these reasons, do not hold garage sales or yard sales until further notice. Doing so will protect the health of you, your loved ones and the community.  

Second-Hand Items

Some online buy-and-sell groups have decided not to operate during COVID-19. For now, the Health Unit is also advising you to think twice about buying and selling second-hand items online. If you must, limit purchases to only essential items. 

Here are some more tips if you plan to buy second-hand essential items online during COVID-19: 

  • If you, or someone in your home has any symptoms of COVID-19 do not buy or sell any items.  Stay home and self isolate 
  • Stick to community-based online groups for buying and selling. Use groups or apps where it’s easier to confirm that people are who they say they are (such as linked to a personal profile of a social media account).  If in doubt, don’t engage 
  • If a deal sounds too good to be true, it probably is. Watch out for scams.  
  • Buy and sell with people that live in your community.  Avoid travel. 
  • Don’t provide your home address or visit anyone you do not know. If you do know the person, arrange for a curbside pickup or drop off. Never enter another person’s house or allow anyone to enter your home. 
  • Use digital payment services rather than cash.  
  • Drop off or pick up goods during the day and in a public location.  
  • Avoid all close contact. Practise physical distancing and stay metres (6 feet) away from others at all times.  
  • After purchasing an item, thoroughly clean and disinfect it. Avoid buying items that are difficult to clean. 
  • Don’t touch your face and wash your hands thoroughly with soap and water after handling items or cash. 

NOTE: Be aware that baby walkers, infant self-feeding devices and other items are banned products in Canada. There are also common second-hand items like car seats, cribs, helmets, playpens, strollers, children’s jewellery and kids’ sleepwear that must meet certain federal regulatory requirements before they can be bought or sold in Canada.  

Additional Resources

Community Gardens and COVID-19

Community gardens arenow allowed to open during COVID-19.

The Health Unit is offering recommendations to community gardens that operate in Haliburton County, Northumberland County and the City of Kawartha Lakes to protect the health and safety of everyone during COVID-19. Below are the minimum standards that all community gardens must have in place before opening. 

Use these standards as a starting point to begin planning and developing specific COVID-19 policies and protocols for your community garden. Be sure to communicate these plans to all garden members. You are also required to update information with the Health Unit. 

Entrance Restrictions/Requirements
  • Members of the public are not allowed into the gardens. Only garden members are allowed (NOTE: Please find a downloadable, printable ‘Closed’ sign to put up in your community garden)
  • Garden members cannot visit the garden if they show symptoms of COVID-19, are feeling sick from something they ate or drank, or have been in contact with someone with COVID-19
  • Post signs around the garden on COVID-19 symptoms, physical distancing, and handwashing. Policies and protocols relating to the coronavirus should also be put up at all entrances and throughout the garden
  • Events where large numbers of people gather such as flower festivals, children’s events, training, group builds etc. are not permitted
  • Use a ‘sign-in and sign-out system’ to track who is in the garden each day 
  • Update the list of current registered members, staff and volunteers involved in the community garden. Track those who have agreed to participate under COVID-19 policies and protocols
Physical Distancing
  • Only allow a maximum of five people to work in the community garden at any one time (For example, develop a schedule where plots are numbered, and odd/even numbered plots come on different days)
  • Maintain physical distancing when two or more gardeners are present. Keep at least two metres (six feet) apart from others
  • If people plan to wear homemade/personal masks in the garden, follow this Public Health Ontario fact sheet on how to properly wear and throw away mask.
  • Remember wearing rubber gloves out in public does not reduce the risk of COVID-19. Handwashing with soap/water or hand sanitizer and not touching your face offer more protection 
  • If gardeners choose to wear mask and rubber gloves, wash hands before putting on the mask/gloves and after taking them off
  • Masks and rubber gloves must be disposed of in a lined garbage bin only
Hand Hygiene/Handwashing
  • Provide handwashing or alcohol-based hand sanitizer (with 60 to 90% alcohol content) stations
  • Encourage all gardeners to regularly wash/sanitize hands, especially before entering and after leaving the garden  
  • Gardeners should know that if their hands are visibly soiled, they must first wash them with soap and water or wipe them before applying alcohol-based hand sanitizer
Garden Equipment and Tools – Use and Cleaning Requirements
  • Ask garden members to bring their own tools, or assign select tools and tasks to individuals or smaller groups
  • Avoid sharing garden gloves. Gardeners should take their gloves home to wash after each use 
  • Use gardening techniques that reduce the need for frequent trips to the garden (For example: use mulch to reduce the need for watering/weeding, row covers to prevent pests, etc.)
  • Create and implement procedures to clean and disinfect all shared tools before and after garden work
  • Regularly clean gardening tools with soap and water to remove organic matter. First rinse off soap with water, then disinfect. Use either a mixture of 1 Tbsp. of household (5%) bleach and 1 litre of warm water (mix a fresh batch each day) with 10 minutes contact time OR commercial Lysol or Clorox disinfectant with contact time indicated on label for disinfecting
  • Ensure regular cleaning and disinfecting of high-touch surfaces such as doorknobs, padlocks, water spigots, gates handle, railings etc.
  • When bringing home garden produce, wash any vegetables and fruit under clean running water (not soapy water) before eating 
Notifying the Health Unit

You must notify the Health Unit of your plans to operate a community garden this coming growing season. Contact the Health Unit at 1-866-888-4577, ext. 5006, or inspections@hkpr.on.ca to provide the following information:

  • Name and location of your community garden
  • Whether there are plans to open the community garden this year
  • Confirmation that you have received the Health Unit’s Checklist for Community Gardens and the Ontario’s Ministry of Health’s guidance document for operating a community garden 
  • Agreement that you will follow these directions open your garden  
Additional Resources

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