Apartments and Multi-Unit Dwellings

NOTE: The Ontario government is now limiting the size of private social gatherings to no more than 10 people indoors and 25 people outdoors (the two gatherings cannot be combined to host 35 people). Please ensure you follow this new requirement. Failure to do so could lead to fines for the event host and people attending the function.

FURTHER NOTE: Social circles (or bubbles) are now on pause in Ontario. People are encouraged to only have close contact with others in their immediate household. Maintain 2 metres (6 feet) physical distancing from everyone else. Individuals who live alone may consider having close contact with another household.

If you own or manage a multi-unit building, it’s important to protect your tenants from COVID-19. Proper screening, cleaning, physical distancing and other measures are essential to reduce the spread of illness. Here’s what you need to do:


Handwashing and Respiratory Etiquette

Cleaning and Disinfecting

  • Increase cleaning and disinfecting, especially in common areas. High-touch surfaces (like doorknobs, light switches, phones, elevator buttons, stairwells, shared washrooms and garbage facilities) should be cleaned and disinfected at least twice per day, and when visibly dirty.
  • Be careful when handling waste, and ensure you wash hands thoroughly afterwards with soap and running water. Line garbage cans with plastic bags if possible and avoid direct contact with soiled items in the garbage
  • For Shared Laundry Rooms: Both sick and healthy households need to use laundry rooms to wash dirty laundry.  Clean and disinfect the machine controls frequently.  You may also need to put up limits to the number of people in the laundry room at a time, to ensure physical distancing. Put up this poster for tips on using shared laundry facilities.

Mask Use

  • The Ontario government is now mandating that face coverings/non-medical masks MUST be worn in common areas, hallways, lobbies, etc. when you cannot keep 2 metres (6 feet) apart from others.

Physical Distancing

  • Promote physical distancing in your building. Urge people to keep 2 metres (6 feet) apart – roughly the length of a hockey stick. Put up this poster in all common areas to send a clear message.
  • Put in place measures at your building to reinforce physical distancing. Stagger times to use laundry facilities, limit the number of people gathering in shared spaces, and move furnishings like chairs further apart to create more space.  
  • Limit capacity on elevators to ensure physical distancing. Post a sign indicating no more than two or three people should use the elevator at once. 

What to do If Tenants/Residents Show COVID-19 Symptoms

  • Individuals in a private unit who show COVID-19 symptoms MUST self-isolate for the required period and not leave home, unless they need medical care. If possible, check in with them by phone, email or text. Offer to get food/supplies and leave items at their doorway, ensuring no close contact.
  • If someone with COVID-19 symptoms lives in a shared space, support them to safely self-isolate by ensuring they stay in a separate room, use a separate washroom (if possible) and keep a 2 metre distance from others. If this isn’t possible, review this link 
  • If someone experiences severe COVID-19 symptoms, seek immediate medical care. 
  • Be a good neighbour. Check in on people who may need assistance with getting groceries if they are self isolating. This reduces the need for them to leave their apartment.

Halloween Safety During COVID-19

Halloween is a popular celebration, but due to COVID-19, play it safe. Many traditional Halloween activities can be high-risk for spreading illness, so continuing with them in the middle of COVID-19 is not recommended. The key is to find a balance between keeping safe while trying to maintain some sense of normalcy.

This Halloween, consider safer alternatives that can be done close to home. You and your family can still celebrate the season in ‘spooktacular’ fashion – along with peace of mind.

On This Page:

  • The Health Unit recommends rethinking the usual door-to-door trick-or-treating this year due to COVID-19 concerns. Instead, find creative ways to celebrate the season at home.
  • Print and display an appropriate poster to tell neighbours if you are handing out treats. Select either the Welcome Trick or Treaters poster or Sorry See You Next Year version.
  • If you want to hand out candy to hearty trick-or-treaters, plan for success. Ideally, do so outside being sure to wash your hands often and thoroughly with soap and water or use alcohol-based hand sanitizer.
  • Consider setting up a table or chair at the end of your walk or driveway to make handing out candy easier. Do NOT leave treats in bucket or bowl for kids to graband-go in order to avoid kids crowding around the treats.
  • Wear a face covering and use tongs or similar tools (even the end of a hockey stick) to safely hand out candy (or individually-wrapped goodie bags) while ensuring you maintain a 2-metre (6 foot) distance from trick-or-treaters.
  • Drop treats on your neighbour’s doorsteps, ring the bell, and run away! Make sure to include a spooky note letting your neighbour know they’re from you.
  • If your children are going out trick-or-treating, be sure everyone takes COVID-19 precautions:
    • Do NOT allow your children to go out if they are ill. Parents should also stay home if they are sick.
    • Only go out trick-or-treating with members of your direct household.
    • Only go trick-or-treating outdoors.
    • Maintain a physical distance of 2 metres (6 feet) from others at all times while trick-or-treating. Do not congregate or linger at doorsteps. Line up 2 metres (6-feet) apart if waiting. Avoid high-touch surfaces and objects.
    • Ensure your child wears a proper face covering while trick-or-treating. Choose a costume that makes wearing a mask or face covering easy for your child. Ensure the mask fits well and covers the nose, mouth and chin. Consider building the face covering into your child’s costume (cloth face masks can be made out of different fabrics to allow them to be part of a costume) .NOTE: A costume mask is not a substitute for a face covering. Do not put a costume mask over a face covering as this makes breathing difficult.
    • Wash hands with soap and water before trick-or-treating, when you return home and before snacking.
    • Bring alcohol-based hand sanitizer with you to use while trick-or-treating.
    • Leave any treats you collect for at least 24 hours. Have some ready-to-enjoy favourites set aside for children to enjoy when they return from trick-or-treating.
Halloween at Home

Consider these safer alternatives to do at home:

  • Buy treats for your children and enjoy them at home while watching a scary movie together.
  • Decorate for Halloween inside and outside your home and have children carve pumpkins to add to the festive display.
  • Showcase Halloween craft projects on your porch and in your front windows for your neighbours to enjoy.
  • Craft a countdown calendar – pick a fun Halloween activity to do each day or each weekend in October leading up to the big day.
  • Plan your own monster mash or ‘Halloween-at-home’ party. Get children to dress up in costume to mark the festivities.
  • Make your own spooky treats such as: clementine jack-o-lanterns, monster mix, or ghostly cookies.
  • Organize a Halloween scavenger hunt where children are given holiday-themed items to look for around your home or property. You can also hide treats in different spots and get children to find them.
  • Do an ‘at-home’ version of trick-or-treating by setting up treat stations around your home that children can visit for goodies.
  • Pick out some Halloween themed books to read together.
  • Set up a piñata at home filled with your favourite Halloween treats.
  • Organize and hold a socially distanced costume parade with a few of your neighbours and keep the treats at home to enjoy afterwards.
  • Host a virtual party – set up video chats with friends and family members who can’t celebrate with you. Encourage children to show off their costumes and talk about their favourite treats.
  • Take photos of children dressed in Halloween costume and email/share with grandparents and older relatives who can’t be there in person.  
Social Gatherings
  • Avoid attending Halloween parties or social gatherings — especially those indoors. While Ontario does allow small indoor gatherings of 10 or fewer people and large outdoor gatherings of up to 25 people, being in a social setting with others increases your risk of COVID-19. With cases on the rise in Ontario, it’s best not to take any chances.
  • Do not attend costume parties at other people’s homes. Instead, organize your own at home.
  • Avoid indoor haunted houses where people may be crowded together and screaming, increasing your risk of COVID-19.
  • If you do decide to attend a social gathering, follow COVID-19 precautions. Stay home if sick. Keep a 2 metre (6 foot) physical from others. Wear a mask or face covering. Wash your hands with soap and water, or use alcohol-based hand sanitizer if soap and water are unavailable.
Additional Resources

Holidays, Family Gatherings and Celebrations

Get-togethers with family and friends are important to celebrate holidays and mark birthdays, anniversaries and other special occasions. During COVID-19, take steps to protect your loved ones and prevent the spread of the virus.

NOTE: With the rise in COVID-19 cases in Ontario, make an informed choice about attending family gatherings and celebrations. Currently, virtual gatherings/events are the safest way to visit or recognize occasions with family and friends outside your household. The fewer people you come in contact with or have at a gathering, the lower your risk of COVID-19 transmission.

FURTHER NOTE: Ontario has put a pause on social circles (or bubbles) due to rising COVID-19 cases in the province. As a result, you should only be in close contact with people within your own immediate household. Maintain two metres (6 feet) physical distancing from everyone else. Individuals who live alone may consider having close contact with another household.

ADDITIONAL NOTE: The Ontario government is now limiting the size of private social gatherings to no more than 10 people indoors and 25 people outdoors (the two gatherings cannot be combined to host 35 people). Please ensure you follow this new requirement. Failure to do so could lead to fines for the event host and people attending the function. The new size limits DO not apply to events or gatherings held in staffed businesses and facilities, such as bars, restaurants, cinemas, convention centres, banquet halls, gyms, places of worship, recreational sporting or performing art events. 

On This Page
General Tips
  • Stay home if sick. Use Ontario’s online COVID-19 assessment tool to help determine if you need further care.
  • Think twice about visiting areas of Ontario with high COVID-19 transmission rates. Instead, connect by phone, social media or video-conferencing. You can also consider using platforms to hold a virtual party/celebration.  
  • Avoid hugs, kisses, handshakes and other gestures with those outside your household. Instead, wave and greet others verbally. While it may be difficult, this can protect your loved ones, especially older adults and people with compromised immune systems who are more at risk from COVID-19 complications.
  • Limit the size of family/private social gatherings to no more than 10 people indoors and 25 people outdoors (the two gatherings cannot be combined to host 35 people). Please ensure you follow this requirement, as failing to do so could lead to fines for the event host and guests attending the function.
  • Practise physical distancing as much as possible. Keep a 2 metre (6-foot) distance from anyone who is outside your household.
  • Wear a mask if inside where physical distancing is a challenge.
  • Wash your hands with soap and water before and after attending a gathering.
  • Check ahead with the host to see what COVID-19 preventive measures are in place.
  • Before attending an event or gathering, Canada’s Chief Public Health Officer recommends asking yourself these sets of questions to determine if you should go:
    • Are you at high risk of developing serious complications if you become infected with COVID-19 OR if you have to self-isolate, would this seriously disrupt your upcoming plans, priorities and responsibilities?
    • Are there people at high risk of developing serious complications of COVID-19 in your household that you could unintentionally infect?
    • Has the host made changes to prevent the spread of COVID-19 (such as spacing chairs, encouraging physical distancing and having guests who are visiting and not part of your household wear masks)?
    • Are you able to adjust your plans at the event (such as stepping away if it gets crowded, wearing a mask and washing your hands)?
Hosting a Gathering/Party
  • With COVID-19 cases rising in Ontario, give serious consideration to putting parties/gatherings on hold and celebrate only with those in your immediate household. Instead, consider virtual gatherings with your extended family and friends.
  • Be aware of the size limits on private parties/gatherings. No more than 10 people are allowed at indoor parties/gatherings, while 25 is the maximum amount of guests at outdoor functions. You could face a stiff fine for hosting a party that breaks the size gathering limits.
  • Remind guests to stay home if sick. Consider keeping a list of guests who attend for potential future COVID-19 contact tracing needs.
  • When entertaining, allow for physical distancing for your guests. Allow people to safely maintain a 2 metre (6 foot) distance, especially if they are outside your household.
  • Be upfront with your guests about the COVID-19 prevention measures you’re taking so they know what to expect before they arrive.
  • When possible, host your gathering outdoors. In colder weather months, go indoors but try to ensure the room or space is well-ventilated (e.g. open a window).
  • Arrange tables and chairs in advance to allow for physical distancing (if already set up, guests may be reluctant to move them).
  • People from the same household can be grouped/seated together, but should be 2 metres (6 feet) apart from other families.
  • When guests arrive, minimize gestures that promote close contact between those outside households.
  • Encourage guests to wear masks when physical distancing is difficult. Consider providing masks for guests or ask them to bring their own.
  • Ensure there is enough soap and hand sanitizer for people to use during the gathering.
  • Use single-use hand towels or paper towels for drying hands so guests do not share a towel.
  • Remind guests to wash their hands before serving or eating food.
  • Limit the number of people handling or serving food (including limiting access to where food is being prepared, such as the kitchen).
  • Avoid buffet-style meals. If serving any food, consider identifying one person to serve all food so that multiple people are not handling the serving utensils
  • Limit contact with high-touch surfaces or shared items. If possible, clean and disinfect these surfaces and shared items between uses.
  • If you choose to use any shared items that are reusable (e.g. seating covers, tablecloths, linen napkins), wash, clean, and sanitize them after the event.

Mental Health and COVID-19

COVID-19 can feel overwhelming. While it’s important to reduce the risk of the virus, you also need to look after your mental health at this time. Here’s what to do: 

  • Maintain routines as you’re able, keeping in mind the importance to take precautions such as physical distancing to slow the spread of COVID-19.
  • While you’re encouraged to only have close contact with others in your immediate household, stay connected with family and friends through phone, social media or video-conferencing.
  • Seek professional help. If you’re overwhelmed, talk by phone to a health professional or counsellor. If you have coverage for a counsellor through work, access your Employee and Family Assistance Plan.  
  • Eat well 
  • Stay active: Doing fun and healthy activities outdoors makes it easier to keep physical distance.  
  • Get enough sleep 
  • Look back at challenging situations and see how you successfully coped with them 
  • Limit your daily dose of COVID-19-related news to reduce anxiety and worry. Fight fear with facts about the pandemic by turning to credible sources of information. 

Supporting Others 

  • COVID-19 affects everyone, so be kind to others – regardless of gender, ethnicity, income or age. 
  • Reduce stigma. Use supportive language like: “people who have COVID-19”, “people who are being treated for COVID19”, or “people who are recovering from COVID-19”. Don’t define others  just because they’re affected by the coronavirus.   
  • Be neighbourly and assist others where possible, being sure to protect your health as well. 
  • Share positive and inspiring stories of what your community is doing to pull together during this time.  
  • Be patient and recognize the role caretakers and health care workers are playing in supporting people affected with COVID-19.  
If You Are Self-Isolating 
  • Stay connected with friends and family by phone, social media or video calls. 
  • Ask for help from friends, family and neighbours to deliver necessities to your door. Many community groups (e.g. churches and service clubs) have volunteers to help those who are isolated. 
  • Even if self-isolating, keep up your personal daily routines at home or create new ones.  
  • Stay healthy. Be active, eat well and get enough sleep.  
If You Have Mental Health and Addiction Issues

It’s extra important to control your anxiety and maintain your mental wellness during COVID-19:

  • Consider and accept that some fear and anxiety is normal
  • Seek credible information provided by experts and reputable sources
  • Assess your personal risk
  • Seek support
  • Get proper rest and sleep
  • Stay active
  • Access this Mental Health and COVID-19 Pandemic resource from the Centre for Addiction and Mental Health (CAMH).
Additional Resources:  

Four County Crisis – If you’re in crisis please call 705-745-6484 or toll-free 1-866-995-9933. By phoning these numbers, you can access 24-hour, free, confidential crisis support.

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.

Centre for Addition and Mental Health  

Bounce Back – A guided self-help program for adults and youth aged 15 and over using workbooks with online videos and phone coaching support.

Kids’ Help Phone – 24/7 virtual support service offering professional counselling, information and referrals as well as volunteer-led, text-based support to young people. Services available in both English and French by calling 1-800-668-6868.

Good2Talk – Free, confidential mental health support service providing professional counselling and information and referrals for mental health, addictions and well-being to postsecondary students in Ontario

Wellness Together Canada – Mental health and substance use support.

World Health Organization 

Download and print resources below:

« Go back