How to Self-Monitor

It’s important to take steps to slow the spread of COVID-19. That’s why it’s essential to watch for symptoms.

Here’s how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19.

Monitor for symptoms for 14 days after exposure for fever, cough or difficulty breathing

Image of three characters representing someone having a fever, another with a cough and a third with difficulty breathing
Avoid Public Spaces

Avoid crowded public spaces and places where you cannot easily separate yourself from others if you become ill.

If you are unable to maintain a two metre distance, wear a non-medical mask or face covering to protect others from your potentially infectious droplets

What to do if you develop these or any other symptoms?
  • Self-isolate immediately and contact the Health Unit at 1-866-888-4577, ext. 5020, your health care provider or take a COVID-19 online self-assessment.
  • To self-isolate you will need:
    • Soap, water and/or alcohol-based hand sanitizer to clean your hands
  • If you visit your health care provider, avoid using public transportation such as subways, taxis and shared rides. If you cannot avoid this, wear a mask and keep a two-metre distance from others or use the back seat if in a car.

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) How to Self-Monitor

Additional Resource:

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.

Download and print resources below:

Image of Are You Sick? AODA compliant poster – click to download
Image of Are You Sick? AODA compliant poster – click to download

Are You Sick?
Poster

Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions.

Please Note: On October 28, 2020, the local Medical Officer of Health issued the following updated Class Order under Section 22 (5.01.1) under the Health Protection and Promotion Act. This order replaces an original April 14, 2020 order pertaining to self-isolating due to COVID-19. The updated Class Order is designed to protect the health of local residents by reducing the spread of COVID-19 in Haliburton County, Northumberland County and the City of Kawartha Lakes.

On this page

When to Self-Isolate
  1. If you’ve travelled outside of Canada and have just returned
  2. If you have COVID-19 symptoms, or provide care to someone with symptoms
  3. If you do NOT have COVID-19 symptoms, but have been advised to self-isolate.

How Long to Self-Isolate

In general, you must remain in self-isolation for:

  • 10 days if diagnosed with mild to moderate COVID-19 illness and symptoms
  • 20 days if you suffered more severe COVID-19 illness (e.g. requiring Intensive Care Unit level support) or are immune-compromised.
  • 14 days if you had close contact with someone diagnosed with COVID-19 or strongly suspected of having the virus.

Please follow specific public health guidance for self-isolating, or call the Health Unit at 1-866-888-4577, ext. 5020 for further direction.

How to Self-Isolate
Stay home

Do not use public transportation, taxis or rideshares.

Do not go to work, school or other public places.

Stay home unless you need to get tested or require emergency medical care.


Avoid contact with others

No visitors unless essential (e.g. care providers)

Stay away from seniors and people with chronic medical conditions (e.g. diabetes, lung problems, immune deficiency).

As much as possible, stay in a separate room away from other people in your home and use a separate bathroom if you have one.

Make sure that shared rooms have good airflow (e.g. open windows).

If these steps are not possible, keep a distance of at least two metres (6 feet) from others at all times.


Keep your distance

If you are in a room with other people, keep a distance of at least two metres and wear a mask that covers your nose and mouth.

Other people should wear a mask when they are in the same room as you.


Wash your hands

Wash your hands often with soap and water.

Dry your hands with a paper towel, or with your own cloth towel that no one else will share.

Use an alcohol-based hand sanitizer if soap and water are not available.


Cover your coughs and sneezes

Cover your mouth and nose with a tissue when you cough or sneeze.

Cough or sneeze into your upper sleeve or elbow, not your hand.

Throw used tissues in a lined wastebasket, and wash your hands. Lining the wastebasket with a plastic bag makes waste disposal safer.

Clean your hands after emptying the wastebasket.


Wear a mask over your nose and mouth

Wear a mask if you must leave your house to see a health care provider or to get tested for COVID-19.

Wear a mask when you are within two metres of other people, or stay in a separate room.

If you do not have a mask, maintain two metres distance from people and cover your cough and sneezes


What should I do if I develop symptoms?
  • Complete the COVID-19 Self-Assessment.
  • Contact Telehealth (1-866-797-0000) or your health care provider.
  • Anyone with whom you had close physical contact (e.g., in your household) in the two days before your symptoms started or after symptoms started should also self-isolate. If you have questions about this, call the local Health Unit at 1-866-888-4577, ext. 5020.
  • You will be directed by the Health Unit or health care provider on how long you need to self-isolate.
  • When you stop isolating, you should continue with measures to prevent COVID-19, including physical distancing and properly wearing a mask or face covering.
  • If you are still unwell at the end of your self-isolation period, contact Telehealth or your health care provider for further direction.

Self-Isolating with NO COVID-19 Symptoms (Older Adults and people with existing medical conditions)

After Your Self-Isolation Period is Over

If you do not develop symptoms after your self-isolation period is over OR If you no longer have a fever and your symptoms have improved:

  • You can stop self-isolating, but for your protection, stay home except for essential trips (e.g. groceries and medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell after this period, contact Telehealth or your health care provider for further direction. You can also call the Health Unit at 1-866-888-4577, ext. 5020.


Additional Resources
Watch our video on YouTube

211 Community Support – Easily find/search government and community-based services during COVID-19. Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.


Download and print resources below:

Mask Use during COVID-19

Wearing face coverings is another important way to reduce the risk of COVID-19. That’s why it’s important to know when and how to properly wear a mask.

Please Note: The Health Unit is directing that non-medical masks or face coverings MUST be used within indoor public spaces in City of Kawartha Lakes, Northumberland County and Haliburton County. For complete details, click here.

Additional Note: The Ontario government is now also mandating the use of face coverings in all public indoor settings across the province, such as businesses, facilities and workplaces, with limited exemptions, including corrections and developmental services.

Medical masks (like surgical and N-95):
close up White protective hygenic mask isolated backgrounds for doctors and patient from virus biological infection and PM2.5 dust, pandemic news

These must be kept for health care providers and for those providing direct care for someone with COVID-19.

If you’re experiencing COVID-19 symptoms and need to seek medical care, wear a mask. Your health provider may also recommend you wear a mask while you’re seeking or waiting for care. The mask acts as a barrier and helps stop the tiny droplets from spreading around you when you cough or sneeze.

Masks MUST be put on, taken off and thrown out properly. If you need to wear a mask, be sure to clean your hands frequently with soap and water or alcohol-based hand sanitizer. When wearing a mask, follow this Public Health Ontario fact sheet  on how to properly wear and throw away one.


Homemade (Cloth) Masks:

The Health Unit is directing that cloth masks/face coverings be used inside public places in Haliburton County, Northumberland County and the City of Kawartha Lakes. For specific details, including exemptions, click here. The Ontario government is now also mandating that masks have to be worn in most public places across the province.

When worn properly, non-medical masks can help to cover your mouth and nose to prevent your respiratory droplets from contaminating other people or landing on common surfaces. The Public Health Agency of Canada (PHAC) advises that putting on a homemade mask can help protect others around you if you’re ill with COVID-19 and do not yet know it. PHAC is also recommending that masks or face coverings should be made of at least three layers, including:

  • Two layers made of tightly woven material fabric, such as cotton or linen
  • The third (middle) layer made of a filter-type fabric, such as non-woven polypropylene fabric.

NOTE: People shouldn’t throw away their two-layer non-medical masks. If making or buying more masks, consider the three-layer mask for improved protection.

Wearing a face mask in public places, together with washing your hands with soap and water, staying home and maintaining physical distancing, are all important to help prevent the spread of COVID-19.

Homemade masks or facial coverings should not be worn/put on by:

  • Children under age 2 years, or a child under the age of five years either chronologically or developmentally
  • A person who is unable to remove a mask without assistance
  • Anyone who cannot safely wear a non-medical mask or face covering due to medical reasons such as, but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing information
  • Someone who cannot wear a non-medical mask or face covering for any religious reason. 
How to Properly Use a Homemade Mask/Face Covering:  
  • Wash your hands immediately before putting it on and immediately after taking it off (use good hand hygiene while wearing it too)
  • Masks should fit snugly, but comfortably against your face (non-gaping) allowing you to breathe without restriction. Masks should be secured with ties or ear loops and have multiple fabric layers
  • Do not share cloth masks with others
  • Remember not to touch or rub your eyes while wearing it
  • Avoid moving, adjusting or touching your mask while using it, as it could become contaminated on the outside. 
  • Change face coverings if they get slightly wet or dirty
  • Wash the cloth mask after each use as it can get damp or dirty:
    • Put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
    • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.
    • Wash your hands with soap and water after putting the mask into the laundry.
  • Homemade masks that cannot be washed should be thrown out in a properly lined garbage bin as soon as they get damp, dirty or crumpled. Do not throw used masks on the ground or in a shopping cart. Immediately after wash your hands with soap and water.
  • For ideas on making your own homemade cloth masks, visit this Public Health Agency of Canada masks resource page.

Summary Do’s and Don’ts for Using Homemade Masks/Face Coverings

Do:

  • Wash your hands immediately before putting on and immediately after taking off a face covering or face mask
  • Practise good hand hygiene while you are wearing the face covering
  • Make sure the face covering fits well around your nose and mouth
  • Avoid moving the mask around or adjusting it often
  • Avoid touching the covering while using it
  • Change the face covering or face mask when it gets slightly wet or dirty

Do Not:

  • Share face coverings or face masks with others
  • Place on children under the age of two years or on anyone unable to remove without assistance or who has trouble breathing
  • Use plastic or other non-breathable materials as a face covering or face mask

General COVID-19 Video Resources

COVID-19 Resources

Get COVID-19 prevention tips by watching these videos. You can also click here for links to workplace-specific prevention videos.

How to Wear a Medical Mask

How to Use a Cloth Mask

COVID-19 – How to Self Isolate

COVID- How to Self-Monitor

How To: Hand Hygiene

COVID-19 – Respiratory Etiquette

COVID-19 – Overview and Symptoms

COVID-19 and Physical Distancing

COVID-19 and Handwashing

COVID-19 – Hand Sanitizer

Using Cloth Masks During COVID-19

Caring for Pets if You Have COVID-19

Top 5 Ways to Stay Healthy During COVID-19

How to Self-Isolate

Top 5 Ways For Seniors to Stay Healthy During COVID-19

Top 5 Ways for People with Medical Conditions to Stay Healthy During COVID-19

Cleaning with Disinfectant Wipes

COVID-19 Q&A

COVID-19 (or the novel coronavirus) is a new, but serious illness. Read these FAQs for additional information on how to stay safe. If you still have questions, call the Health Unit at 1-866-888-4577, ext. 5020, or email info@hkpr.on.ca.


Learn About COVID-19
If You Feel Sick
Protect Yourself From COVID-19
Stay Safe in Your Home
Stay Safe at Your Work
Stay Safe in Your Community
Mask Use in Commercial Establishments

How many COVID-19 cases are there locally?

Click here for the latest COVID-19 data in Haliburton County, Northumberland County and the City of Kawartha Lakes. Click here to learn why the Health Unit reports local COVID-19 data as it does.


How does COVID-19 spread?

COVID-19 is spread mainly from person to person through close contact. This can occur if respiratory droplets and aerosols created when an infected person coughs, sneezes, sings, shouts, or talks are passed on to others. The droplets vary in size from large droplets that fall to the ground rapidly (within seconds or minutes) near the infected person, to smaller droplets, sometimes called aerosols, which linger in the air under some circumstances.  

Human coronaviruses cause infections of the nose, throat and lungs. They are most commonly spread from an infected person through:

  • respiratory droplets that are spread when you cough or sneeze
  • close personal contact, such as touching or shaking hands
  • touching something with the virus on it, then touching your mouth, nose or eyes before washing your hands

What are the symptoms of COVID-19?

Symptoms of COVID-19 range from mild to severe. You may not know you have symptoms of COVID-19 because they are similar to a cold, flu or other conditions.

Symptoms may take up to 14 days to appear after exposure to COVID-19. Common symptoms of COVID-19 include:

  • Fever (temperature of 37.8 C or higher)
  • New or worsening cough
  • Shortness of breath

Other symptoms of COVID-19 can include:

  • Sore throat
  • Difficulty swallowing
  • Smell/tasting disorder
  • Nausea/vomiting, diarrhea, abdominal pain
  • Runny nose or nasal congestion

In certain cases, complications from COVID-19 can include serious conditions like pneumonia or kidney failure, and sometimes death.

Less common symptoms of COVID-19, especially in children, older persons and people living with a developmental disability, can include: unexplained fatigue or malaise, delirium (altered mental status and inattention), falls, acute functional decline, worsening of chronic conditions, chills, headaches, croup, pinkeye (conjunctivitis), decreased blood pressure, tachycardia (heart rate over 100 beats per minute), hypoxia (below-normal oxygen level in your blood), lethargy, poor feeding and multi-system inflammatory vasculitis in children.

If you start to feel unwell, you should go home and self-isolate. Use the Ministry of Health self-assessment tool to help determine if you need to seek further care or call the Health Unit at 1-866-888-4577, ext. 5020. 

If your symptoms are worsening or you are having a medical emergency (for example, problems breathing, chest pain, fainting, confusion, lips turning blue/grey), call 9-1-1.


When it comes to COVID-19, what does ‘asymptomatic’ mean? And does it matter? 

Asymptomatic is a term to describe people who may have been exposed to, or have, COVID-19, but do not have any symptoms. 

Most often, COVID-19 is spread by people with symptoms. However, the virus can also be spread by individuals who have COVID-19 but are asymptomatic. Because they do not show any obvious signs of the virus, these individuals may be unaware they have COVID-19 and can infect others without knowing it.  

To prevent COVID-19, be sure to practise physical distancingregularly wash hands with soap and water, follow respiratory etiquette, and do proper cleaning and disinfecting of common surfaces

If you’ve been exposed to someone who has tested positive for COVID-19 or you begin to feel unwell, self-isolate immediately and use Ontario’s COVID-19 Self-Assessment Tool to see what additional care you need. 


What is the risk of getting sick and who is most vulnerable?

COVID-19 is a serious health threat. Given the growing number of cases locally and in Canada, the risk is high and it’s essential to take steps to slow the spread. Generally anyone can be susceptible to COVID-19. In some cases, older adults and people with compromised immune systems may be at higher risk from the virus and should take additional precautions.


Is there a treatment or vaccine for COVID-19?

For now, there is no specific treatments for COVID-19. Most people will recover on their own. Your health care provider may recommend steps you can take to relieve symptoms.

In terms of a vaccine, none is currently available in Canada although multiple efforts are underway globally to develop one.


Will the flu shot protect me from COVID-19?

No, the viruses are very different and distinct. The annual flu shot will not provide any protection against COVID-19 (though it is highly recommended to get an annual flu shot to prevent influenza, a serious infectious disease in its own right).


How long does the COVID-19 virus live on surfaces?

According to the World Health Organization, it’s uncertain how long the virus that causes COVID-19 survives on surfaces, but it seems to behave like other coronaviruses. Studies suggest coronaviruses can live on surfaces from a few hours up to several days. Often, it’s based on conditions like type of surface, temperature or humidity of the environment.

Current evidence shows the main way COVID-19 spreads is through person-to-person direct contact.

If you think a surface may be infected with the COVID-19 virus, clean it with simple disinfectant to kill the virus and protect yourself and others. Clean your hands with an alcohol-based hand rub or wash them with soap and water. Avoid touching your eyes, mouth, or nose.


Due to COVID-19, is it safe to eat unpackaged fruit and vegetables? If so, how do I safely wash and eat these foods?

The rules for washing unpackaged fruit and vegetables are the same, even with COVID-19. That means, washing hands with soap and water before handling any food, then thoroughly washing fruits and vegetables under cold running water. To be extra careful, consider washing your hands with soap and water after you handle/wash unpackaged fruit and vegetables too.


What should I do if I get sick, or think I have symptoms of COVID-19, or been in contact with someone who does?

Anyone who begins to feel unwell with COVID-19 symptoms MUST go home and self-isolate immediately.  You should also use the Ministry of Health self-assessment tool to help determine if you need to seek further care. 


How do I self-isolate?

Read Response Here.


I have been in contact with someone (friend, relative, co-worker etc.) who was in contact with a COVID-19 case, but I have not had any direct contact with the positive case myself. Am I at risk of getting COVID-19? Should I self-isolate or get tested for the virus?

COVID-19 is mainly spread by direct person-to-person contact.  If you have not had direct or close contact with the person who tested positive for COVID -19, you do not need to self-isolate, but it is important to always self monitor yourself for symptoms.  If you detect any symptoms, immediately self-isolate and call the Health Unit for further direction at 1-866-888-4577, ext. 5020.

If you had direct or close contact with a person who tested positive for COVID-19, you should immediately self-isolate and follow further directions from the Health Unit including whether to get tested for COVID-19.

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Can I access COVID-19 assessment centres? Where are they located in the area?

Read Response Here.


What can I do if I’ve completed my period of self-isolation without showing symptoms?

Read Response Here.


I’ve been tested for COVID-19, so where can I get results?

You can go online to the Ontario government website to quickly access your test results. You’ll need to provide your health card number, name, date of birth and postal code to confirm your identity. If you’re experiencing problems with the online portal or do not have Internet access, call toll-free at 1-866-250-1554.


How can I protect myself?

Follow these steps to protect yourself and prevent the spread of COVID-19: 

  • Wash your hands frequently and thoroughly with soap and water or use an alcohol-based hand sanitizer. 
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands.
  • Cover your mouth and nose when you cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands. 
  • If you don’t have a tissue, cough or sneeze into your sleeve or arm. 
  • Practise physical distancing by avoiding close contact with others outside your household. This means keeping a minimum distance of 2 metres (6 feet) from others. 
  • When going out in the community, keep COVID-19 precautions in mind at all times. Ontario’s Chief Medical Officer of Health is currently urging everyone to limit trips outside of home for only essential purposes like work, school, groceries, medical appointments and outdoor physical activity. In addition, travel to other regions of Ontario — especially those areas with high rates of COVID-19 transmission to places with low COVID-19 transmission rates — should only be for essential purposes as well.
  • Wear a non-medical mask or face covering inside public places, as directed by the Health Unit. The Ontario government is also mandating the use of face coverings in all public indoor settings across the province, such as businesses, facilities and workplaces, with limited exemptions, including corrections and developmental services.
  • Stay home if you or a family member are ill. This is essential to prevent the spread of illness. This poster can give you additional information on how to help your family stay healthy.
  • If you are an older adult or someone with a compromised immune system, you may be more susceptible to COVID-19. Take extra precautions to protect yourself from the virus.
  • If you are ill and must visit a hospital emergency department, clinic or healthcare provider, call ahead or tell them right away when you arrive that you have a respiratory illness and wear a mask while waiting to be seen. 
  • If visiting people in hospitals or long-term care homes, check first with the facility to see what guidelines are in place. Be sure to follow instructions as directed.
  • Consider the risks before attending any large gathering. Follow the rules too if hosting your own social gathering. Currently, the Ontario government limits private social gatherings to no more than 10 people indoors and 25 people outdoors.
  • Watch these video resources on how your organization/workplace can prepare for COVID-19. These print resources may also be useful.
  • Be prepared by planning ahead, but do so within reason and recognizing that everyone is in this together.

What if I have just returned to Canada after travelling outside the country?

Read Response Here.


What is the best way to wash my hands?

Washing your hands properly and regularly can remove the germs that make us sick. We need to wash our hands many times through the day: before eating meals/snacks, before and after preparing food, after going to the washroom, after touching an animal, and after handling garbage. Wash your hands with clean, running water and soap. If soap and water is not available, or our hands aren’t visibly dirty, you can use alcohol-based hand sanitizer.


What is physical distancing?

Read Response Here. 


Should I wear a non-medical mask or face covering?

Face coverings have become the new normal during COVID-19. It’s important to know when and where to wear a mask properly.

The Health Unit is directing that non-medical masks or face coverings be used in all commercial establishments in City of Kawartha Lakes, Northumberland County and Haliburton County. For complete details on mask use directive, including who is exempt, click here. The Ontario government is also now mandating the use of face coverings in all public indoor settings across the province, such as businesses, facilities and workplaces, with limited exemptions, including corrections and developmental services.

Face coverings will not protect you from getting COVID-19. However when worn properly, non-medical masks can help to cover your mouth and nose to prevent your respiratory droplets from contaminating other people or landing on common surfaces.

When wearing a cloth mask/face covering, follow this Public Health Ontario fact sheet on how to properly wear and throw away masks. You can also watch this Health Unit video for further guidance on properly using/wearing cloth masks.

Be sure to save medical masks (like surgical and N-95 varieties) for health care providers and those providing direct care to someone with COVID-19.


Should I wear rubber gloves outdoors to reduce my risk of COVID-19?

Wearing rubber gloves out in public does NOT reduce your risk of COVID-19. Regular handwashing with soap/water and not touching your face offer more protection. Even if you wear gloves, you can still pick up COVID-19 if you touch your face with the dirty gloves, and this could then spread the contamination and infect you.

The fact is people don’t need to wear gloves unless they are providing direct care to someone infected with COVID-19.


How should I throw out disposable gloves, given the current COVID-19 situation?

Safely disposing of used gloves anytime is important to reduce the risk of illness, so casually tossing them aside when you’re done with them is not advised. When removing the gloves, it’s essential to avoid contamination of your hands and arms and clothing (etc.). Public Health Ontario offers a five-step process for safely taking off gloves  and encourages you to properly wash your hands afterwards.

Used gloves should be disposed of in a proper garbage can for safe disposal. Never stuff used gloves into your pocket or purse. Gloves should NEVER be re-used.


How can I cope with fears of COVID-19?

COVID-19 is affecting people in many ways. Taking care of yourself – and your mental health – is even more important now, so click here for resources.


Should I use public transit given the current COVID-19 situation?

If you are sick, do not ride public transit. Instead self-isolate at home, do not go out, and use the Ontario government’s COVID-19 Self-Assessment Tool to see what further care you may need.

If you need public transit to get to your destination, consider these tips:

  • Wash your hands thoroughly after using any kind of public transportation.
  • Practise physical distancing. Aim to ride transit during off-peak hours to avoid crowds; avoid close contact with other passengers; and maintain a 2-metre distance apart.
  • Wear a non-medical mask or face covering.
  • If you use a taxi or rideshare service, sit in the back and open a window for air circulation.

Please remember that public transit agencies have implemented enhanced cleaning measures to reduce the spread of COVID-19.


Is it safe to open mail and other packages?

There is no known risk of COVID-19 entering Canada on parcels or packages coming from other parts of the world.


What if I’m attending, or my group is organizing, an event/meeting with a large gathering of people?

Read Response Here. 


What is physical distancing at work?

Read Response Here.


What are my rights as a worker during COVID-19?

Read Response Here.


What supports/resources are available to help workplaces fight COVID-19?

Watch these video resources on how your organization/workplace can prepare for COVID-19. These print resources may also be useful.


COVID-19 and Large Gatherings/Events

It’s extra important to prevent COVID-19 when in close contact with other people, especially at large gatherings.

NOTE: With the rise in COVID-19 cases in Ontario, make an informed choice about attending large gatherings. Currently, virtual gatherings/events are the safest way to visit or recognize occasions with people outside your household. The fewer people you come in contact with or have at a gathering, the lower the risk of COVID-19 transmission.

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Limits on Large Gatherings

Limits on large gatherings in Ontario have recently changed. The Ontario government is now limiting the size of private social gatherings to no more:

  • 10 people indoors
  • 25 people outdoors (the two gatherings cannot be combined to host 35 people).
  • In both cases, individuals must maintain physical distancing by staying at least 2 metres (6 feet) apart from other attendees who are outside their household.

The new size limits do NOT apply to events or gatherings held in staffed businesses and facilities, such as bars, restaurants, cinemas, convention centres, banquet halls, gyms, places of worship, recreational sporting or performing art events. Existing rules, including public health and workplace safety measures for these businesses and facilities, continue to be in effect.

For specific COVID-19 guidelines/rules for certain public settings or situations, click here.

Non-Medical Mask Use Inside Public Spaces

The Health Unit has updated instructions for using non-medical masks/face coverings inside public places. The updated instructions on face coverings apply to large gatherings/events held inside. Organizers are encouraged to see if their event could be impacted by it.

Weddings/Funerals

People gathering indoors for religious services, rites or ceremonies, and wedding ceremonies or funeral services, can continue to fill up to 30 per cent of the capacity of the particular room or building, as introduced in Stage 2. For both indoor and outdoor ceremonies, those attending must follow proper health and safety advice, including strict rules around physical distancing. Please also note the Health Unit’s updated instructions for using non-medical masks/face coverings inside public places.

Places of Worship

If you are a church/place of worship, attendance at services is limited to no more than 30 per cent of the building capacity to ensure the safety of worshipers. Strict rules on physical distancing must also be followed. For more information, follow the Ontario Ministry of Health’s COVID-19 Advice for Religious Services, Rites or Ceremonies. Please also note the Health Unit’s updated instructions for using non-medical masks/face coverings inside public places, including churches and places of worships.

General Tips for Event Planning During COVID-19

Be aware of the new limits on private social gatherings (maximum of 10 people for indoor events and up to 25 people for outdoor event). Anyone hosting or attending a private event that is over the size limits could face stiff fines and penalties.

NOTE: Social circles (or bubbles) are now on pause in Ontario, meaning you should only have close contact with others in your immediate household. You must maintain 2 metres (6 feet) physical distancing from anyone else.

If organizing or attending a large gathering/event like a concert, festival, worship service or cultural/sporting event, you need to make an informed decision. Many people in close contact in one location for a long time can lead to the spread of respiratory illnesses. Other factors also come into play, such as venue cleanliness, crowd size, health and age of attendees, and number of high-touch areas (like doors, elevators).

Organizers
  • Discourage anyone from attending if they are sick; instead, encourage them to stay home.
  • Each event is different, so assess the type, size, scope and need for it. Consider the number of people who may attend too.
  • Consider specific COVID-19 prevention guidelines that are in place for events, including limits on the number of attendees. For further direction, call the Health Unit at 1-866-888-4577, ext. 5020.
  • If you still plan to hold an event, assess the risk and take steps to reduce the spread of illness. Consider things like:
    • Reducing the number of participants or changing the venue to prevent crowding
    • Thinking about who will attend. If they are older or have weak immune systems/pre-existing health conditions, they may be at higher risk of getting sick from illnesses like COVID-19
    • Staggering arrivals and departures
    • Implementing one-way entrances and exits.
    • Providing packaged refreshments instead of a buffet
    • Increasing access to handwashing stations
    • Promoting personal protective practices (hand hygiene, respiratory etiquette, staying home if ill)
    • Offering virtual or live-streamed activities
    • Ensuring physical distancing of 2 metres (6-feet) as much as possible, including arranging seating in advance to appropriately space household groups.
    • Changing the event program to reduce high risk activities such as those that require physical contact between participants.
  • These resources offer further guidance to assess risks and take steps to reduce spread of illness at events:
Attendees
  • Avoid events/gatherings if you are sick. Stay home, except to get medical care. Use Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed.
  • Use precautions if attending a large event. Wash hands frequently with soap and water (or alcohol-based hand sanitizer). Cover cough/sneeze. Keep a two-metre (6-foot) distance from others as much as possible. Wear a non-medical mask or face covering.
  • Remember, the more people you come in contact with… the greater the risk of COVID-19 transmission.

Use of Non-Medical Masks and Face Coverings Within Indoor Public Spaces

To prevent the spread of COVID-19, the Haliburton, Kawartha, Pine Ridge District Health Unit is updating its original instruction from July 13 on the use of non-medical masks or face coverings in indoor public spaces in the area. These updated instructions take effect at 12:01 am on July 17, 2020, and include most commercial establishments/services and indoor public places in Haliburton County, Northumberland County and the City of Kawartha Lakes.

IMPORTANT NOTE: As of now, the Ontario government is also mandating the use of face coverings in all public indoor settings across the province, such as businesses, facilities and workplaces, with limited exemptions, including corrections and developmental services.

The revised Health Unit instructions have been updated under the authority of the Reopening Ontario (A Flexible Response to COVID-19) Act and apply to all persons responsible for operating a place of business or facility that is indoors and open to the public currently permitted to operate under Ontario Regulation 263/20 – Rules for Areas in Stage 2 and Ontario Regulation 364/20 – Rules for Areas in Stage 3. The aim of the directive is to prevent the spread of COVID-19 in this region.

For more details, please read the the following FAQs, as well as posters, policy and resources to assist you with compliance.

Please Note: This order applies to non-medical masks and face coverings. Medical masks are different and must only be used by health care workers.


Who is Affected?

If you own, operate or are responsible for a business or facility that is indoors and open to the public and currently operating under Stage 3 of the provincial Framework for reopening, you must have policies in place to inform people about the need to wear a mask or face covering before entering your establishment. Certain exemptions do apply on the use of masks in these indoor settings.

The Health Unit’s updated instructions apply to any places of business or facilities that are indoors and open to the public and used for the purposes of offering goods or services for sale or use. These establishments include: a mall or other structure containing commercial premises, and currently include the following:

  • Retail stores, convenience stores, malls/plazas, restaurants, personal service settings, grocery stores and bakeries, gas stations, indoor farmers’ markets, areas of mechanics’ shops/garages/repair shops, which are open to the public

Other indoor public places are also covered by this order, including: 

  • Churches/places of worship, public libraries, real estate open houses, personal care services (relating to the hair or body), food courts, fitting rooms, driving instruction services, sports and recreation facilities (like gyms, yoga/dance studios, and fitness facilities), children’s camps, movie theatres, performing arts centres, casinos/bingo halls/gaming establishments, and racing venues, cultural centres (museums, art galleries, etc.).

Are there places where masks/face coverings do not need to be worn?

In addition to the Health Unit’s mask instruction, the Ontario government is now also mandating face coverings be worn across the province, This includes:

  • Public spaces (for example, inside stores, event spaces, entertainment facilities and common areas in hotels).
  • Workplaces, even those that are not open to the public.
  • Vehicles that operate as part of a business or organization, including taxis and rideshares.

According to the Province, establishments in which face coverings are not required are correctional facilities, university dorms, retirement homes, long-term care homes or other similar dwellings (except when you are in common areas and can’t maintain 2 metres from others), and residences for people with developmental disabilities.

Are churches/places of worship covered under these updated instructions?

Yes, churches or places of worship are now included in the updated instructions for requiring mask use. Attendees to religious services/rites or ceremonies must wear masks at all times, with a secured physical distance of 2 metres (6 feet) from others. For additional directions on mask use and COVID-19 prevention measures in places of worship, click here.

Why is this instruction on masks being updated (on July 17) so soon after it took effect (on July 13)?

With the move to Stage 3 on July 17, more businesses and services are reopening in Haliburton County, Northumberland County and the City of Kawartha Lakes. The Health Unit’s revised instructions are meant to provide additional clarity and direction for mask use in these newly-opened establishments.

Wearing non-medical masks or face coverings inside public places is another way to prevent the spread of COVID-19 in this area. As we move into Stage 3 reopening and more businesses and public spaces open and people increase their contacts, the risk of a rapid rise in infections and outbreaks is ever-present. Although the number of cases of COVID-19 in the Health Unit area is declining, the risk of ongoing spread remains as the reopening process continues.

Increasing scientific evidence supports wearing a mask when in enclosed public spaces as an important measure in reducing COVID-19 transmission, while the risk of rising rates of infection continues. Together with physical distancing, hand and cough hygiene, and staying home when ill, the use of a non-medical mask or face covering in a commercial establishment is an additional public health measure that may help prevent the spread of COVID-19 in our communities.

What areas of a place of business or facility that is indoors and open to the public are subject to the non-medical mask and face covering requirements?

  • Any areas in which customers interact with one another or with staff members

OR

  • Any areas that are open or accessible to members of the public

Except where: The area is outside, whether or not the area is covered (e.g. a restaurant patio)

Are there times when you do not have to wear a face covering?

In addition to the Health Unit’s mask order, the Ontario government is now also mandating the use of face coverings across the province. Below are the only situations when you do not need to wear a face covering:

  • Children do not have to wear a face covering indoors if they are younger than two years old.
  • If you have a medical condition that makes it difficult to wear a face covering, are unable to put on or remove a face covering without someone else’s help, and are receiving accommodations according to the Human Rights Code or the Accessibility for Ontarians with Disabilities Act (2005).
  • In correctional facilities or youth detention centres.
  • In workplaces when working in an indoor area that allows you to maintain a distance of at least 2 metres (6 feet) from anyone else.
  • In university dorms, retirement homes, long-term care homes or other similar dwellings except when you are in a common area and can’t maintain 2 metres (6 feet) from others.
  • If you are performing or rehearsing for a film/television production, concert, artistic event or theatrical performance.

You can also temporarily take off your face covering to:

  • Receive services that require you to take it off (e.g. at the dentist, getting a facial)
  • Take part in an athletic or fitness activity
  • To eat or drink
  • As necessary for health and safety purposes.

What happens if patrons don’t wear a mask?

People who are responsible for a place of business or facility that is indoors and open to the public and currently operating during Stage 3 should have a policy to ensure public is informed of the requirement to wear a mask or face covering that covers their nose, mouth and chin when entering or remaining in an indoor public space.

People in an enclosed public space who remove their mask for extended periods of time, will receive a verbal reminder of the requirement to wear a mask under these instructions.

Who is exempt from this instruction?

The following people are exempt from the instruction to wear a mask while inside a commercial establishment. Please note: a person refers to any customer, patron, employee, or visitor who enters the premises:

  • The Person is a child under the age of two years; or a child under the age of 5 years either chronologically or developmentally and he or she refuses to wear a face covering and cannot be persuaded to do so by their caregiver
  • The Person is unable to remove their mask without assistance
  • For any other medical reason, the Person cannot safely wear a non-medical mask or face covering such as, but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing information
  • For any religious reason, the Person cannot wear a non-medical mask or face covering or cannot cover the face in a manner that would properly control the source.

Do I have to disclose my medical condition if I don’t wear a mask?

No one is required to disclose a medical condition or reason why they are exempt from wearing a mask. All a person has to say is that: “I am not able to wear a mask.”

People who are responsible for a place of business/facility that is indoors and open to the public should respect this answer. For privacy reasons, owners/operators are not allowed to ask specifics on why someone cannot wear a mask. All that owners/operators are required to do is make patrons and members of the public aware of the mask use requirement.

It is recognized there are a variety of reasons why a person cannot wear a mask and people are asked to continue to be kind to each other and support everyone in the community as we work together to stop the spread of the virus. 

The requirement to have people wear masks within a place of business or facility that is indoors and open to the public is not meant to stigmatize people who are unable to wear a mask due to medical reasons or their age.

No one should be denied service if they cannot wear a mask.

Why can’t mask use be a voluntary decision?

Although there has been information and messaging shared on the public health benefits of wearing a mask when physical distancing is a challenge, many people will still not wear a mask. Many of the people who are now testing positive for COVID-19 are asymptomatic and do not realize they are ill. If they do not wear a mask in public, they can easily spread the virus to other, more vulnerable people within the community.

These instructions to wear a mask within a place of business or facility that is indoors and open to the public are meant to serve as a reminder to everyone who can wear a mask, that they should be doing so to help protect others.

Where can I find a mask if I can’t afford to buy one?

We are working with our community partners to connect people in need with masks. People can call the Health Unit at 1-866-888-4577, ext. 5020, to learn more about accessing a mask. Another option is to use what you have at home – if someone cannot afford a non-medical mask, they are requested to use a bandana or scarf as a face covering.

Are places of business or facilities that are indoors and open to the public required to purchase masks or have them on hand for customers?

No, under the instructions issued by the Health Unit, places of business or facilities that are indoors and open to the public are not required to provide non-medical masks or face coverings to customers. If a customer does not have a non-medical mask, they can wear other face coverings, including a bandana or scarf.

How is this being enforced?

Every owner/operator of a place of business or facility that is indoors and open to the public will have a policy requiring members of the public wear a mask or face covering when entering public areas of the enclosed public space.

Employees and operators will provide a verbal reminder to any customer entering the premises without a mask that the customer should be wearing a mask as a result of this directive.

Implementation of the policy will be enacted and enforced in ‘good faith’ and will be primarily used as a means to educate people on mask use in public spaces. 

No one should be denied service if they cannot wear a mask.

Public Health Inspectors from the HKPR District Health Unit, as well as municipal bylaw and local police officers will be involved in providing additional education and enforcement to operators of commercial establishments.

What are the fines?

As per the Reopening Ontario (A Flexible Response to COVID-19) Act, those who do not comply with the above noted requirements may be liable for a fine of $750 – $1,000 for an individual owner/operator of a commercial establishment, to a maximum of $100,000 or in the case of a corporation, not more than $10,000,000 for each day or part of each day on which the offence occurs or continues.

Are both businesses and customers subject to fines?

As noted above, implementation of the policy will be enacted and enforced in ‘good faith’ and will be primarily used as a means to educate people on mask use in public spaces.

As per the Reopening Ontario (A Flexible Response to COVID-19) Act, those businesses that do not comply with the instructions may be liable for a fine of $750 to $1,000 for an individual, to a maximum of $100,000, or in the case of a corporation, not more than $10,000,000 for each day or part of each day on which the offence occurs or continues.

What would be the best way for store owners to address the issue if patrons don’t have or refuse to wear a mask for both reasons that are legitimate and those that are not?

People who are responsible for a place of business or facility that is indoors and open to the public are asked to use their “best effort” to ensure patrons and members of the public wear a mask while in the commercial premise. This means offering a verbal reminder to the patron that mask use is required within the establishment or a verbal reminder about mask use if the person removes the mask while in the premise. 

No one should be denied service if they cannot wear a mask.

For privacy reasons, if you are someone who is responsible for a place of business or facility that is indoors and open to the public, you cannot ask patrons the reasons they cannot wear a mask. All you are required to do is make patrons and members of the public aware of the mask use requirement.

Do people need to wear masks when on a restaurant patio? Do the servers need to wear masks?

No, customers do not need to wear a mask while on a restaurant patio as this is outside and is an exception to the instructions issued by the Health Unit. Servers who are interacting with the customers in the commercial establishment are required to wear face masks.

Do people need to wear a mask while at a hotel or bed and breakfast?

Hotels and Bed and Breakfasts offer services and would be considered commercial. This would be limited to areas that the hotels/B&Bs interact with the public, like the reception area, but not in private rooms or during outdoor dining. Masks are also not required when swimming in an indoor or outdoor public pool or using a public spa.

Is it mandatory that employees working in retail stores are required to wear masks?

Yes, while in areas that are servicing the public.

Are staff and customers still required to wear a mask if there is a plexiglass barrier between them?

Yes, a barrier is not sufficient to stop the droplet transmission of the virus. When both parties are wearing a mask, it protects both the staff and the customer from the potential spread of the virus.

Can I remove my mask or face covering if physical distancing is not a concern in the establishment or enclosed public space I am visiting?

Members of the public are permitted to temporarily remove a mask for the following reasons:

  • Receiving services (including eating or drinking when dine-in services are allowed), 

OR

  • While actively engaging in an athletic or fitness activity including water-based activities.

Ensure you wash your hands using soap and water or an alcohol-based hand sanitizer before and after removing your mask or face covering.

What should store owners and staff do if a customer does not/cannot wear a mask?

Owners/operators and staff of commercial establishments are asked to use their “best effort” to ensure patrons and members of the public wear a mask while in the commercial premise. This means offering a verbal reminder to the patron that mask use is required within the establishment or a verbal reminder about mask use if the person removes the mask while in the premise.

No one should be denied service if they cannot wear a mask.

I work in a hot commercial kitchen/warehouse. Do I need to wear a mask?

If you work in a commercial establishment, a mask should be worn when interacting with the members of the public inside. You are not required to wear a mask if you do not interact or serve members of the public, but it is still recommended that you wear a mask if you cannot maintain a physical distance of 2 metres (6 feet) from a co-worker.

Who do I call if I want to report a business not requiring customers to wear a mask?

To report a non-complying business, or for more information on the Health Unit’s instructions to places of business or facilities that are indoors and open to the public to require the use of masks by patrons, call the Health Unit toll-free at 1-866-888-4577, ext. 5020.

Can a person be refused service for not wearing a non-medical mask or face covering?

The implementation of the policy should be enforced in “good faith” and any person not wearing a mask will receive a verbal reminder from the staff of the establishment.

No one should be denied service if they cannot wear a mask.

Where is the science/proof that masks work?

COVID-19 is a new virus and we are continuing to learn more about the virus, how it affects people and how it is spread. Evidence is showing that wearing a mask, together with staying home when sick, physical distancing, washing hands thoroughly and frequently, and covering coughs and sneezes is one of the best ways to prevent the spread of the virus.

Here is a paper from Public Health Ontario on the scientific evidence known at this point about masks.

Why was this not done in March when the pandemic started? Why now?

Although we have seen a decline in the number of COVID-19 cases in our area, we want to be sure we continue to see a decrease as we move towards the reopening of more businesses within the province. This is even more true as we enter Stage 3 of Ontario’s reopening plan. 

The risk for the ongoing spread of the virus remains as the process of reopening continues throughout the province. The use of non-medical masks or face coverings in public places, along with continued handwashing, physical distancing and staying home if sick, are some of the best public health measures to protect us from the virus.

How do I choose a non-medical mask or face covering?

In choosing a non-medical mask, ensure it is:

  • Made of 2+ layers of tightly woven fabric (such as cotton or linen)
  • Well-fitted with ear loops or ties
  • A comfortable fit against your face and allows you to breathe easily without having to adjust it
  • Large enough to completely cover the nose and mouth without gaping
  • Durable to allow you to frequently wash and dry it without losing its shape

Other options for non-medical masks include wearing a bandana or scarf, or making one out of a T-shirt or a bandana. The Public Health Agency of Canada also offers instructions on how to make a homemade face coverings.

Are face shields allowed?

A face shield is not a substitute for wearing a face mask as it does not filter respiratory droplets. A face shield may provide additional protection for the wearer against droplets expelled from another person, however these droplets may still be inhaled around the shield. Respiratory droplets expelled by the wearer may escape around the sides of the face shield, which therefore provides less protection to others. If you choose to wear a face shield, we recommend – if possible – to wear it in addition to a properly fitted cloth masks.

If I can’t wear a mask, can I wear a face shield?

A face shield would not be considered an equal substitute for a face mask as it does not provide filtering capacity. However, the World Health Organization (WHO) supports the use of face shields as a “better than nothing” alternative to face masks if there is a shortage of non-medical masks or for populations who are not able to properly wear non-medical masks, such as individuals with a respiratory condition that prevents them from wearing a mask. The WHO makes note that face shields are inferior to face masks at preventing the spread of an infection through droplets and at a minimum should extend below the chin and cover the sides of the face. 

How to Properly Use a Non-Medical Mask or Face Covering

  • Wash your hands immediately before putting it on and immediately after taking it off (use good hand hygiene while wearing it too)
  • Masks should fit snugly, but comfortably against your face (non-gaping) allowing you to breathe without restriction. Masks should be secured with ties or ear loops and have multiple fabric layers
  • Do not share cloth masks with others
  • Remember not to touch or rub your eyes while wearing it
  • Avoid moving, adjusting or touching your mask while using it, as it could become contaminated on the outside.
  • Change face coverings if they get slightly wet or dirty
  • Wash the cloth mask after each use as it can get damp or dirty:
  • Put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
  • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.
  • Wash your hands with soap and water after putting the mask into the laundry.
  • Homemade masks that cannot be washed should be thrown out in a properly lined garbage bin as soon as they get damp, dirty or crumpled. Do not throw used masks on the ground or in a shopping cart. Immediately after wash your hands with soap and water.

Watch this How to Use a Cloth Mask Video for additional tips. 


Additional Resources

Posters For Businesses/Commercial Establishments

Sample Policy For Businesses – Mask Use in Commercial Establishments

How to Use/Wear a Cloth Mask Video – HKPR District Health Unit Video

Travellers and COVID-19


Travelling Abroad

If you have travelled abroad, you MUST immediately self-isolate/quarantine and stay home for 14 days. This is due to the Canadian government putting in place an Emergency Order under the Quarantine Act.

These quarantine measures apply to all travellers arriving in Canada and is aimed at slowing down the spread of COVID-19 in Canada. The only exceptions are essential workers, including those who ensure the continue flow of goods and essential services across the border.

Violating any instructions provided to you when you entered Canada could lead to up to 6 months in prison and/or $750,000 in fines.

Travellers Arriving in Canada
as of April 14, 2020
With Symptoms 
Without Symptoms 
MANDATORY Isolation MANDATORY Quarantine/Self-Isolation
Go directly to the place where you will isolate, without delay, and stay there for 14 daysYesYes
You must wear a non-medical mask or face covering while traveling to the place you will isolate/quarantineYesYes
Go to your place of isolation using private transportation only, such as your personal vehicle. You cannot arrange a pickup/ride with another personYes
Do NOT go outsideYes
Do not leave your place of isolation unless it is to seek medical attentionYesYes
Do not go to school, work, other public areasYesYes
Do not use public transportation such as buses and taxisYes**
Stay in a separate room and use a separate bathroom from others in your home, if possibleYes
Do not have visitorsYesYes
Limit contact with others in the place of isolation, including childrenYesYes
Do not isolate in a place where you will have contact with vulnerable people, such as older adults age 65+ and individuals with underlying medical conditionsYesYes
If your symptoms get worse, immediately
contact your health care provider or public health authority and follow their instructions
Yes
Arrange to have someone pick up essentials like groceries or medication for youYesYes
Keep a distance of at least 2 arms lengths (approximately 2 metres) from othersYesYes
Stay in a private place like your yard or balcony if you go outside for fresh airYes
Monitor your health for symptoms of COVID-19Yes

** If no symptoms: You can only take public transportation to get to your place of self-isolation after you arrive in Canada, but must wear an appropriate non-medical mask or face covering while in transit. You must not stop on the way home, and practise physical (social) distancing at all times.

If you have symptoms but do not have a place to isolate, you will be required to isolate for 14 days in a facility designated by the Chief Public Health Officer of Canada.

If you develop symptoms within 14 days:

  • Isolate yourself from others
  • Immediately call a health care professional or public health authority and:
    • describe your symptoms and travel history
    • follow their instructions carefully
  • Please note: The 14-day quarantine period restarts from the time you develop COVID-19 symptoms OR you are exposed to another returning traveller covered under this Order who has COVID-19 symptoms

If you do not develop symptoms after 14 days OR if you no longer have a fever and your symptoms are improved:

  • You can stop isolating, but for your protection, stay home except for essential trips (like groceries or medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell after 14 days, contact Telehealth Ontario or your health care provider for further direction.


Travelling in Canada

Travelling Between Provinces

During the pandemic, some parts of Canada have placed limits on travel between provinces. This includes the requirement that some people arriving must self-isolate for 14 days. If you are planning an out-of-province trip, check first with the destination you are headed to see if any travel restrictions are in place that could affect your trip.

Federal Rules 
  • Temperature screenings are now required for any passengers arriving or flying out of Canadian airports. This applies to international and domestic flights.
  • As of April 20, new measures mean all air passengers travelling in Canada must wear a non-medical mask or face covering over their mouth and nose during travel.  
  • When travelling domestically by ferry, rail or bus, travellers are strongly encouraged to wear non-medical masks or face coverings whenever possible. They may need to use a non-medical mask or face covering to cover their mouth and nose when they cannot maintain physical distance from others. 

Cleaning and Disinfecting During COVID-19

It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here’s what to do:


What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19.
  • Frequently touched surfaces are most likely to be contaminated.
  • Check the expiry date of products you use and always follow manufacturer’s instructions.
Icon image of a tub of cleaning supplies
Clean frequently touched surfaces often
  • In addition to routine cleaning, surfaces that have frequent contact with hands should be cleaned and disinfected.
  • Examples include doorknobs, kitchens, light switches, toilet handles, counters, remotes, touch screen surfaces and keypads.
Icon image of a finger touching a surface

Select products

Cleaners
  • Break down grease and remove organic material from the surface.
  • Used separately before using disinfectants.
  • Can be purchased with cleaner and disinfectant combined in a single product
Icon of a sponge filled with bubbles
Disinfectants
Icon of a spray bottle of disinfectant
Disinfectant Wipes
  • Have combined cleaners and disinfectants in one solution.
  • May become dry due to fast drying properties. Should be discarded if they become dry.
  • Not recommended for heavily soiled surfaces.
Prepare products for use
  • Where possible, use pre-mixed solution.
  • Read and follow manufacturer’s instructions to:
    • properly prepare solution
    • allow adequate contact time for disinfectant to kill germs (see product label)
    • wear gloves, if you have sensitive skin, when handling cleaning products including wipes or wash your hands after use
Watch our video on YouTube

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) Cleaning and Disinfection for Public Settings”

If you have questions about COVID-19, contact your health care provider, Telehealth 1-866-797-0000 or the HKPR District Health Unit at 1-866-888-4577 x5020.

Respiratory Etiquette

Health is in our hands! Let’s prevent the spread of COVID-19 by using simple, but effective steps to protect our health:

Cover Your Cough

Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the waste basket

Young girl blowing her nose into a tissue
Sneeze in Your Sleeve

If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.

Mask

You may be asked to put on a face mask to protect others.

Wash Hands

Wash hands often with soap and warm water for 15 seconds. If soap and water are unavailable, use an alcohol-based hand rub.

Woman washing hands.
Watch our video on YouTube
Additional Resources

How to Cover Your Cough – Public Health Ontario

Download and print resources below:

Physical Distancing

Fact Sheet:  Physical Distancing – Public Health Ontario

Practise physical distancing as much as possible anytime you’re outdoors or in the community. This is important to prevent the spread of COVID-19.

NOTE: Currently, social circles (or bubbles) are on pause in Ontario due to rising cases of COVID-19 in the province. The only people you can have close contact with are others in your immediate household (Individuals who live alone may consider having close contact with another household). Maintain 2 metres (6 feet) physical distancing from everyone else.

Tips for Physical Distancing:
  • Keep a minimum two-metre (six-foot) distance between yourself and others. That’s roughly the length of a hockey stick.
  • When out in the community, practise physical distancing every step of the way!
  • With more businesses and services reopening, the Health Unit is now instructing the use of non-medical masks or face coverings inside all public places. Click here for more specifics on this instruction.
  • Get outside to exercise and be active, but try to maintain a physical distance of at last 2 metres (6-feet) from others. This is especially true as more parks and outdoor recreational amenities reopen.
  • Greet people with a wave, bow or nod, instead of handshake or hug. After being outside, wash your hands with soap and water.
  • If gathering with a group for a celebration or event, consider holding it outdoors where physical distancing is easier to do. For harder-to-reach family or friends, try to connect by phone or online. NOTE: As of Sept. 19, the Ontario government is limiting the size of private social gatherings to no more than 10 people indoors and 25 people outdoors (the two gatherings cannot be combined to host 35 people). Please ensure you follow this new requirement. Failure to do so could lead to fines for the event host and people attending the function.
  • Work from home if possible. Talk to your supervisor, manager, or employer about options. Cancel in-person business meetings. Instead, look at teleconferencing or video chat options.
  • If you are sick, avoid visits to care facilities like long-term care homes, retirement homes, supportive housing, and hospices. Stay home and use Ontario’s online COVID-19 Screening Tool to see what additional care you may need.
  • Visits to long-term care homes and other residential settings are now permitted. Be sure to take precautions like physical distancing on your visit. For specifics on how to arrange a visit, contact the care home.
  • Sanitize/wash your hands when entering or exiting building. Avoid long lineups. Use tap to pay instead of handling money.
  • Do NOT use public transit if you are sick. Self-isolate at home right away.
  • If you must use public transit, wash hands often, keep a two-metre distance between other passengers, wear a non-medical mask and aim to travel in non-peak hours.

Remember: While you may not feel sick, and while these measures may seem inconvenient, they are important to reduce the spread of COVID-19.


Additional Resources:

Download and print resources below:

Hand Hygiene

Washing your hands is one of the best ways to keep yourself safe from COVID-19. Click here to download a printable How to Handwash poster.

Step 1

Wet hands with warm running water.

Step 2

Apply soap, any type will clean your hand effectively.

Step 3

Rub hands palm to palm

Step 4

Lather the backs of your hands

Step 5

Clean thumbs

Step 6

Wash fingernails and fingertips

Step 7

Rinse hands

Step 8

Dry with a single use towel

Step 9

Use the towel to turn off the faucet

Watch our YouTube video
Additional Resources:

Download and print resources below:

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