Local COVID-19 Testing & Assessment Centres

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COVID-19 Assessment Centres

Below are locations of the specific COVID-19 Assessment Centres in Northumberland County, Haliburton County and the City of Kawartha Lakes. Please note that all COVID-19 Assessment Centres are now by appointment only (no walk-ins are allowed). Effective immediately, you are only asked to use these assessment centres if you are:

  • Showing COVID-19 symptoms
  • Have been exposed to a confirmed case of the virus, as informed by your public health unit or exposure notification through the COVID Alert app
  • A resident or work in a setting that has a COVID-19 outbreak, as identified and informed by your local public health unit
  • Eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care.
City of Kawartha Lakes

Ross Memorial Hospital (RMH) COVID-19 Assessment Centre in Lindsay

The RMH COVID-19 Assessment Centre is now located inside Ross Memorial Hospital. To get tested:

  • Visit the Ontario COVID-19 website to see if you qualify for testing under the current provincial guidelines.
  • Call 705-328-6217 or request an appointment online.
  • Do not leave multiple messages or submit multiple forms
  • Appointments are available Monday to Friday from 9:30-5:15 pm
  • You will receive a call back within 1-2 business days

When arriving for your appointment:

  • Arrive to the hospital at your appointment time. (NOTE: When making your appointment, you will be given instructions on where to park and which hospital entrance to use for testing)
  • Wear a mask
  • Bring your health card and identification
  • Maintain physical distancing from others awaiting testing
  • Your results should be available online within five days of testing. If unable to access your results online after five days, call (705) 328-6217 and leave a message.

If symptoms are severe, including difficulty breathing, chest pain, confusion or losing consciousness, you should be seen in the Emergency Department immediately.

Northumberland County

Northumberland Hills Hospital (NHH) COVID-19 Assessment Centre in Cobourg

NHH’s COVID-19 Assessment Centre (1000 DePalma Dr., in Cobourg) is now located in new trailer space immediately outside hospital’s Emergency Department entrance. A dedicated entry/exit is available to the new asessment centre.

NHH’s COVID-19 Assessment Centre is now operating on an appointment-basis only. Walk-ins will no longer be accepted. To book an appointment, call 905-377-7783. The assessment centre is open daily from 8 am to 4 pm for pre-booked appointments.

The NHH COVID-19 Assessment Centre will screen patients, test (if deemed appropriate) and direct patients to proceed as required. Through a temporary arrangement with the Northumberland Family Health Team, the Community Health Centres of Northumberland, and local primary care physicians, the NHH COVID-19 Assessment Centre is now able to offer patients the option to see a primary care provider (family physician or nurse practitioner) in addition to receiving a COVID-19 test.  Learn more details by calling the centre.

Canton COVID-19 Testing Centre (Municipality of Port Hope)

A new COVID-19 testing centre is now open at the Port Hope Community Hub (formerly Canton Municipal Hall) located at 5325 County Road 10, just north of Canton. The testing centre will be available for individuals without active COVID-19 symptoms. Hours are Mondays, Wednesdays and Thursdays (8 am to 4 pm) for virtual screening by phone or pre-scheduled appointments only. To book an appointment, call 905-377-7783.

Trent Hills COVID-19 Assessment Centre in Campbellford

The centre is open Mondays to Thursdays from 9 am to 5 pm (closed Fridays, Saturdays and Sundays). To book an appointment for COVID-19 test, call the local Assessment Centre directly at 705-395-1801. Please do not go to the Assessment Centre without first calling to book an appointment. Please do not call Campbellford Memorial Hospital either.

The Trent Hills COVID 19 Assessment Centre is located at Campbellford Memorial Hospital on the basement level in the former paramedic bay and offices. Access to the site will be a drive-through, drive-up centre. All visitors are to remain in their cars, and Assessment Centre staff will provide assessment/testing to you while you remain in your vehicle.

For days the Assessment Centre is not available, contact the HKPR District Health Unit at 1-866-888-4577, ext. 5020.

NOTE: Test results are now being managed differently. Only individuals with a positive COVID-19 test result will be contacted by a member of the Infection Control Team. All other individuals can check their results online. A handout with this information will be provided to each person attending the Assessment Centre.

Haliburton County

Haliburton County COVID-19 Community Assessment Centre

To book an appointment for testing, call the Haliburton County COVID-19 Community Assessment Centre at 705-457-1212 (press 6) during regular business hours. You can seek an appointment if you are a Haliburton County resident and meet any of the following criteria:

  • You have at least one COVID-19 symptom.
  • You are concerned you’ve been exposed to COVID-19 because you were in contact with a confirmed or suspected case
  • You are at risk of COVID-19 exposure because of your employment (e.g. health care worker, grocery store employees, other front-line workers)

PLEASE NOTE: if your symptoms are severe, call 9-1-1 and alert the dispatcher to your symptoms.

The Haliburton County COVID-19 Community Assessment Centre is staffed by health care providers who will complete a phone assessment and advise as to appropriate next steps, which may include self-monitoring instructions, self-isolation instructions, or further assessment and testing in the drive-through facility. The Centre is for all residents of Haliburton County, regardless of whether you have a family doctor.

COVID-19 Testing at Pharmacies

The Ontario government is now allowing some pharmacies to provide COVID-19 testing, including some in the local Health Unit area. Testing at pharmacies will be free, by appointment, and available ONLY to people who are not showing COVID-19 symptoms. Pharmacies will also be doing COVID pre-screening of anyone seeking a test. Click here to find pharmacy testing locations in your area (you can search by community or postal code).

Testing for COVID-19 – What Now?

Testing for COVID-19 is a critical step in stopping the spread of illness.  

Where and When to Get Tested 
If You Test Positive for COVID-19 
  • You MUST continue to self isolate if you test positive for the virus. The Health Unit will call you as soon as possible about your test results and ask you questions about places you have visited and people who you were in close contact. Anyone in close contact with you may be at risk from COVID-19 themselves, so must be called. Your help in answering Health Unit questions is essential to protect the health of others in the community.   
  • You will receive daily phone calls from the Health Unit to see how you are doing and to monitor any symptoms you have. The Health Unit will also ensure you are staying in self-isolation at home. Health Unit staff can discuss any supports you need and respond to your questions. 
  • If you are diagnosed with COVID-19 and do NOT stay at home in self-isolation, you could be served with a Class Order under Section 22 (5.01.1) of the Health Protection and Promotion Act. This order states you must stay home in self-isolation or face daily fines or imprisonment for not doing so. 
  • There are different periods for self-isolating, depending on your situation and the nature of your COVID-19 symptoms. To be safe, do not stop self-isolating until you receive the all-clear from the Health Unit.  
  • Visit the Ontario government website to learn more about COVID-19 testing. 
Close Contacts 
  • The Health Unit will follow up with anyone who has been in close contact with someone who tests positive for COVID-19. This is called contact tracing.  
  • Individuals who are considered close contacts to someone who has COVID-19 can include: 
    • Family members/people living in the same household 
    • Anyone who had direct contact with a positive COVID-19 case 
  • The Health Unit will follow up with these close contacts and give instructions on what they need to do (like self-isolating) to slow the spread of COVID-19. The Health Unit will also do daily phone calls with close contacts to check in on them and ensure they follow public health directions. 
  • Here’s what to do if you have been in contact with someone (friend, relative, co-worker etc.) who was in contact with a COVID-19 case, but you yourself did not have a direct encounter with the positive case.

Holidays, Family Gatherings and Celebrations

Home for the holidays has extra meaning during COVID-19.

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Key Message: Stay Safe, Stay Home

Get-togethers with family and friends are normally a key part of the holiday season tradition. This year, however, the Ontario government is strongly encouraging everyone to celebrate safely and prevent the spread of COVID-19. No matter where you live in Ontario, you are asked to:

  • Limit your holiday gatherings. Avoid big holiday parties, large family dinners and similar-style festivities.
  • Only celebrate the holidays in-person with those in your immediate household. If you live alone, you can celebrate with one other household.
  • Celebrate virtually or connect by phone with other family and friends.

General Holiday Tips
  • Stay home if sick. Use Ontario’s online COVID-19 assessment tool to help determine if you need further care.
  • Avoid non-essential trips, especially to parts of Ontario with high rates of COVID-19 transmission.
  • Limit your contact to only those in your immediate household. If you live alone, you can celebrate with one other household.
  • Follow food safety tips if preparing a holiday meal for your immediate household.
  • Connect virtually with family and friends. Pick up the phone or chat via social media and/or video-conferencing. Consider using these platforms to hold a virtual holiday party/celebration. If technology is not your thing, send a card or write a letter to a loved one.
  • Look after your mental health and that of your loved ones, especially people who may be alone and feel cut off from others.
  • Avoid the “3 C’s” – closed spaces, crowded places and close faces. 
  • Practise physical distancing as much as possible. Keep a 2 metre (6-foot) distance from anyone who is outside your household.
  • Wear a mask or face covering inside public places.
  • Shop online, by telephone or using curbside pickup/delivery. Support local businesses as much as possible. If shopping in person, try to avoid crowds and pick less busy times to go.
  • Individuals living away from home (including college/university students) should consider doing a self-quarantine, or reducing close contact with others, 10 to 14 days before returning home for the holidays.
  • If you decide to visit loved ones whom you do not live with, plan to do so at an outdoor holiday gathering, being sure to practise physical distancing. The current size limit for outdoor gatherings is 25 people.
  • If you still plan to host a gathering with others outside your household, ensure you take full precautions to prevent COVID-19.
  • If you plan to attend a gathering with others outside your household:
    • Do not attend if sick. Stay home instead.
    • Wash your hands with soap and water before and after attending a gathering.
    • Check ahead with the host to see what COVID-19 preventive measures are in place.
    • Wave and greet others verbally. Do NOT hug, kiss or shake hands.
    • Practise physical distancing.
    • Wear a mask or face covering if visiting with others outside your household.

Safer Ways to Have Holiday Fun

Stay safe and have fun this holiday season. Try the following:

  • Build a snowman or go on a sleigh ride with people you live with. You can also attend other outdoor holiday activities, ensuring you maintain physical distancing.
  • Drive around local neighbourhoods to look at holiday lights.
  • Watch holiday or winter movies with the people you live with at home.
  • Decorate and put up lights outside and around your home.
  • Bake holiday treats together as a family. Try assembling a gingerbread house.
  • Donate to your favourite holiday charity or toy drive.
  • Send cards or gifts in the mail.
  • Organize a virtual carol singing with friends and family. In-person carolling is not recommended as it can put you at high risk of COVID-19 transmission.
  • Stop, drop and go. If buying a gift for a friend or loved one, drop gifts off on their porch or doorway to avoid gatherings.

If You Still Decide to Host a Holiday Gathering/Party

To slow the spread of COVID-19, you are strongly advised to connect virtually or by phone with anyone outside your immediate household. This is important with COVID-19 cases on the rise in Ontario.

If you still decide to host a gathering, be aware that the current size restriction for private indoor social gatherings is no more than 10 people. You could face fines for hosting a party that breaks this limit.

Follow that and these additional safety tips to reduce the risk of COVID-19 for you and your guests:

  • Ensure guests stay home if sick. Consider keeping a list of guests who attend for potential future COVID-19 contact tracing needs.
  • When entertaining, allow for physical distancing for your guests. Allow people to safely maintain a 2 metre (6 foot) distance, especially if they are outside your household.
  • Be upfront with your guests about the COVID-19 prevention measures you’re taking so they know what to expect before they arrive.
  • When possible, host your gathering outdoors. In colder weather months, go indoors but try to ensure the room or space is well-ventilated (e.g. open a window).
  • Arrange tables and chairs in advance to allow for physical distancing (if already set up, guests may be reluctant to move them).
  • People from the same household can be grouped/seated together, but should be 2 metres (6 feet) apart from other families.
  • When guests arrive, minimize gestures that promote close contact between those outside households. No kissing or hugging, for instance.
  • Encourage guests to wear masks when physical distancing is difficult. Consider providing masks for guests or ask them to bring their own.
  • Ensure there is enough soap and hand sanitizer for people to use during the gathering.
  • Use single-use hand towels or paper towels for drying hands so guests do not share a towel.
  • Remind guests to wash their hands before serving or eating food.
  • Limit the number of people handling or serving food (including limiting access to where food is being prepared, such as the kitchen).
  • Avoid buffet-style meals. If serving any food, consider identifying one person to serve all food so that multiple people are not handling the serving utensils
  • Limit contact with high-touch surfaces or shared items. If possible, clean and disinfect these surfaces and shared items between uses.
  • If you choose to use any shared items that are reusable (e.g. seating covers, tablecloths, linen napkins), wash, clean, and sanitize them after the event.
Additional Resources

Service Providers Working With Vulnerable Clients

It’s essential to slow the spread of COVID-19, especially to vulnerable clients. If you are a service provider working with vulnerable clients, you can access link/resources below to protect the health of staff, volunteers and clients.  

General Tips
  • Access  short Health Unit video modules  on how to prepare your workplace/organization for COVID-19. 
  • Know what to do if your staff or client has COVID-19 symptoms, or been in close contact with someone who  has been confirmed. Use the Ontario Ministry of Health’s Self-Assessment Tool to help determine what you should do. 
  • Maintain a clean and safe environment 
  • Staff and volunteers MUST stay home when sick 
  • Practise regular and frequent hand washing/sanitizing 
  • Practise physical distancing 
  • Increase surface cleaning/ disinfection especially on high-touch surfaces 
  • Practise respiratory etiquette 
  • Post information and insist staff, volunteers and clients cough or sneeze into the elbow, sleeve or tissue, then throw the tissue in the trash and wash hands. 
  • Clients/participants MUST NOT share items (e.g. drinking cups, utensils) 
  • Develop an organizational plan in the event COVID-19 is spreading in the community. Consider how to:  protect staff; protect those clients more vulnerable to COVID-19 (seniors 65+ and those with compromised immune system); provide isolation opportunities for those who require it; modify service delivery based on staff capacity; and reduce fear, barriers, and stigma around COVID-19 by providing credible information. 
  • Contact 211 Community Support to find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm. 

For Homeless Shelters and Service Providers 

For Food Banks/Food Program Providers 

In your Food Program Location: 

  • Each food bank or food program is set up differently. Change the layout to reduce contact between clients 
  • Pre-pack food boxes or bags and pass out food at the door 
  • Stagger arrivals and departures to reduce client contact 
  • Remove client wait areas. Get people to wait outdoors, standing at least 2 metres apart. 
  • Practise physical distancing. Keep at least two meters away from each other, especially if someone may be sick. 
  • Consider safe delivery options to get food to high-risk clients 
  • Allow staff and volunteers to fill out any forms or paperwork on behalf of clients. (NOTE: Clients must be able to view and verbally verify the information documented is correct. Staff and volunteers cannot sign on behalf of a client.)  
  • Extend hours or open at additional times or days so clients are spread out.  
  • Avoid contact with people who are sick. Clients who are ill MUST stay home and have a friend or neighbour pick up their food or meal items instead.  

Remember Safe Food Handling 

  • Temporarily postpone any food demos or cooking classes. Do not serve food and beverages 
  • Stay at home and away from others if you’re feeling ill 
  • Increase access to handwashing stations  
  • Wash your hands often with soap and warm water for at least 20 seconds, using single use paper towel to dry hands and to close taps 
  • If soap and water are not available, use an alcohol-based hand sanitizer  
  • Clean and disinfect objects and surfaces such as doorknobs, light switches, all phones, counters, handles on cabinets, fridges, utility or grocery carts, pens, computers stations, etc. 
  • Do not allow clients to handle food items. Let staff/volunteers do this for clients 
  • Remind staff, volunteers and clients to sneeze or cough into their sleeves 

Food Distribution Considerations: 

  • Consider if your organization can provide service to individuals in isolation or quarantine, such as dropping off meals or supplies 
  • Consider pre-packing food boxes or bags and pass out food at the door 
  • Pre-bag produce to limit direct touching 
  • Create an alternate delivery system such as a drive-through where clients pull up in their cars and volunteers deliver a prepackaged bag to them 
  • Mobile food distribution could be considered to deliver food to clients who are ill 
  • Prepare and plan for operations with a reduced workforce and fewer volunteers 
  • Plan to reduce services, but also anticipate when you may need to ramp them up 

Additional Resources

Download and print resources below:

Fact Sheet: Take Care of Yourself and Each Other – Public Health Ontario

Emergency Orders, Directives and Closures

To contain the spread of COVID-19, the following declarations, orders and closures from different levels of government are now in place. Please read on for further details.

On This Page:

HKPR District Health Unit

Provincial Orders
  • If you have questions about whether your business can reopen or not, call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659. For resources on opening, please visit the Ontario government website.
  • Ontario’s Chief Medical Officer of Health is urging everyone to limit trips outside of home for only essential purposes like work, school, groceries, medical appointments and outdoor physical activity. In addition, travel to other regions of Ontario — especially those areas with high rates of COVID-19 transmission to places with low COVID-19 transmission rates — should only be for essential purposes as well.
  • Strip clubs are now required to be closed.
  • Bars, restaurants and other food and drink establishments (including nightclubs) must stop selling alcohol at 11 pm and close at midnight (except for takeout or delivery).
  • You are asked to only have close contact with people in your immediate household. Individuals who live alone may consider having close contact with another household.
  • The Ontario government is mandating the use of face coverings in all public indoor settings across the province, such as businesses, facilities and workplaces, with limited exemptions, including corrections and developmental services. Masks must also now be worn throughout religious services at places of worship.
  • The Ontario government is now limiting the size of private social gatherings to no more than 10 people indoors and 25 people outdoors (the two gatherings cannot be combined to host 35 people). The new limits do NOT apply to events or gatherings held in staffed businesses and facilities, such as bars, restaurants, cinemas, convention centres, banquet halls, gyms, places of worship, recreational sporting or performing art events. 
  • Playgrounds and play structures are now open as part of Stage 3 reopening.
  • The Government of Ontario has passed the Reopening Ontario (A Flexible Response to COVID-19) Act that ensures important public health measures remain in place to address the threat of COVID-19 once the provincial Declaration of Emergency has ended.  
  • The Ontario government is improving its efforts to more quickly test, trace and isolate cases of COVID-19 to stop the spread of the virus. Included in this is a joint provincial-federal partnership to launch COVID Alert, a new privacy-first exposure notification app. The app is designed to improve COVID-19 tracking and will be launched in early July. More details about it are expected soon.
  • The Ontario government is expanding COVID-19 testing to pharmacies in the province. This testing at pharmacies will be free, by appointment only, and available ONLY to people who are not showing COVID-19 symptoms. Pharmacies will also be doing COVID pre-screening of anyone seeking a test. To learn which pharmacies are offering testing, click here.
  • Places of worship in Ontario can reopen, but with physical distancing in place and attendance limited to more than 30 per cent of building capacity to ensure the safety of worshipers. Masks must also be worn at all times.
  • The Province is providing guidelines to keep students safe at school during COVID-19. Licensed child care centres are also now allowed to operate at full capacity.
  • The Ontario government is allowing family visits at long-term care homes, retirement homes and other residential settings. Strict health and safety guidelines will be in place to protect the health of residents, staff and visitors. Contact the care home for specifics on how to arrange a visit.

Federal Orders 

Places of Worship during COVID-19

Faith groups and places of worship in Ontario are now allowed to reopen under these restrictions:

  • Physical distancing rules must be in place.
  • Attendance is limited to no more than 30 per cent of the indoor building capacity and a maximum of 100 people for outdoor gatherings.
  • Masks or face coverings must be worn inside at all times.

Protect the health and safety of your members and congregants by taking measures to prevent the spread of COVID-19. Read on for further resources, including the Health Unit’s COVID-19 Guidance for Reopening Places of Worship. You can also click here for specific Guidelines on Health and Safety for Places of Worship During COVID-19 from Workplace Safety and Prevention Services.

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Use of Non-Medical Masks Face Coverings During Religious Services

Everyone must wear a mask at all times when indoors attending a place of worship. The only exceptions are anyone who:

  • Is younger than two years of age;
  • Has a medical condition that inhibits their ability to wear a mask or face covering
  • Is unable to put on or remove a mask or face covering without help from another person.
  • Needs to temporarily remove their mask or face covering while in the indoor area, as it may be necessary for the purposes of health and safety.
  • Is being reasonably accommodated in accordance with the Human Rights Code.
  • Performs work for the business or organization, is in an area that is not accessible to members of the public, and is able to maintain a physical distance of at least two metres (6 feet) from every other person while in the indoor area.

This last point may allow priests, ministers or other worship leaders to remove their mask during the mass (or service) when preaching to the congregation from a lectern or pulpit, so long as the area is separated by at least four metres from other people.

The priest, minister or worship leader must wear a mask when greeting people as they come in or leave the place of worship, and during communion.

A place of worship should consult with its local police service or municipal bylaw enforcement, as they may have a different interpretation and require a priest, minister or worship leader to wear a mask at all times.

Weddings and Funerals

More people are now allowed to attend wedding or funeral services. For indoor ceremonies, the number of people allowed to attend a funeral or wedding can now be a maximum of 30 per cent capacity of the ceremony venue. Wedding and funeral ceremonies taking place outdoors will be limited to 100 attendees. For both indoor and outdoor ceremonies, those attending must follow proper health and safety rules.

General COVID-19 Preventive Tips for Places of Worship
  • Maintain physical distancing by staying two metres (six feet) apart at all times.
  • Strongly urge anyone who is feeling sick to stay home and not attend a service.
  • Encourage everyone to wash their hands. Ensure hand-cleaning stations and alcohol-based sanitizer dispensers are available at entrances to your place of worship. 
  • Ensure everyone wears a mask or face covering at all times, including when seated during the worship service.
  • Stop shaking hands or hugging.  
  • Remind people to cough/sneeze into their sleeves. 
  • Discourage group singing. Use audio or video recordings instead.
  • Review the sharing of items during special religious sacraments/rites, at least while COVID-19 continues to circulate. You may want to consult further with your parish/diocese/denomination/national body. 
  • Maintain a clean and safe space through regular cleaning and disinfecting. High-touch surfaces should be cleaned twice a day or following each service (whichever is more frequent).
  • Have a traffic flow plan in place, such as one-way enter/one-way exit.
  • Encourage members/parishioners who are more vulnerable to COVID-19 (including those over age 70 and people with compromised immune systems) to take part in virtual services or hold a dedicated service solely for this group.
  • Consider keeping a record of all attendees for contact tracing in case of a COVID-19 outbreak.
Stay Connected to Members/Congregants in Other Ways
  • Continue to offer virtual or live-streamed services to those who are unable to attend services
  • Keep in touch by phone or via social media/email/text. Share credible information – like what’s on this website on how people can protect themselves from COVID-19. 
  • Adults aged 70 years and older or people with compromised immune systems may be at higher risk of COVID-19. Think about ways that you can reach out to these individuals by phone or electronical means. See if you can assist with essential errands (e.g. groceries, pharmacy pick-up), keeping in mind the importance of protecting your own health by practising physical distancing.
Additional Resources:

Download and print resources below:

COVID-19 and Large Gatherings/Events

It’s extra important to prevent COVID-19 when in close contact with other people, especially at large gatherings.

NOTE: With the rise in COVID-19 cases in Ontario, make an informed choice about attending large gatherings. Currently, virtual gatherings/events are the safest way to visit or recognize occasions with people outside your household. The fewer people you come in contact with or have at a gathering, the lower the risk of COVID-19 transmission.

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Limits on Large Gatherings

Limits on large gatherings in Ontario have recently changed. The Ontario government is now limiting the size of private social gatherings to no more:

  • 10 people indoors
  • 25 people outdoors (the two gatherings cannot be combined to host 35 people).
  • In both cases, individuals must maintain physical distancing by staying at least 2 metres (6 feet) apart from other attendees who are outside their household.

The new size limits do NOT apply to events or gatherings held in staffed businesses and facilities, such as bars, restaurants, cinemas, convention centres, banquet halls, gyms, places of worship, recreational sporting or performing art events. Existing rules, including public health and workplace safety measures for these businesses and facilities, continue to be in effect.

For specific COVID-19 guidelines/rules for certain public settings or situations, click here.

Non-Medical Mask Use Inside Public Spaces

The Health Unit has updated instructions for using non-medical masks/face coverings inside public places. The updated instructions on face coverings apply to large gatherings/events held inside. Organizers are encouraged to see if their event could be impacted by it.


People gathering indoors for religious services, rites or ceremonies, and wedding ceremonies or funeral services, can continue to fill up to 30 per cent of the capacity of the particular room or building, as introduced in Stage 2. For both indoor and outdoor ceremonies, those attending must follow proper health and safety advice, including strict rules around physical distancing. Please also note the Health Unit’s updated instructions for using non-medical masks/face coverings inside public places.

Places of Worship

If you are a church/place of worship, attendance at services is limited to no more than 30 per cent of the building capacity to ensure the safety of worshipers. Strict rules on physical distancing must also be followed. For more information, follow the Ontario Ministry of Health’s COVID-19 Advice for Religious Services, Rites or Ceremonies. Please also note the Health Unit’s updated instructions for using non-medical masks/face coverings inside public places, including churches and places of worships.

General Tips for Event Planning During COVID-19

Be aware of the new limits on private social gatherings (maximum of 10 people for indoor events and up to 25 people for outdoor event). Anyone hosting or attending a private event that is over the size limits could face stiff fines and penalties.

NOTE: Social circles (or bubbles) are now on pause in Ontario, meaning you should only have close contact with others in your immediate household. You must maintain 2 metres (6 feet) physical distancing from anyone else.

If organizing or attending a large gathering/event like a concert, festival, worship service or cultural/sporting event, you need to make an informed decision. Many people in close contact in one location for a long time can lead to the spread of respiratory illnesses. Other factors also come into play, such as venue cleanliness, crowd size, health and age of attendees, and number of high-touch areas (like doors, elevators).

  • Discourage anyone from attending if they are sick; instead, encourage them to stay home.
  • Each event is different, so assess the type, size, scope and need for it. Consider the number of people who may attend too.
  • Consider specific COVID-19 prevention guidelines that are in place for events, including limits on the number of attendees. For further direction, call the Health Unit at 1-866-888-4577, ext. 5020.
  • If you still plan to hold an event, assess the risk and take steps to reduce the spread of illness. Consider things like:
    • Reducing the number of participants or changing the venue to prevent crowding
    • Thinking about who will attend. If they are older or have weak immune systems/pre-existing health conditions, they may be at higher risk of getting sick from illnesses like COVID-19
    • Staggering arrivals and departures
    • Implementing one-way entrances and exits.
    • Providing packaged refreshments instead of a buffet
    • Increasing access to handwashing stations
    • Promoting personal protective practices (hand hygiene, respiratory etiquette, staying home if ill)
    • Offering virtual or live-streamed activities
    • Ensuring physical distancing of 2 metres (6-feet) as much as possible, including arranging seating in advance to appropriately space household groups.
    • Changing the event program to reduce high risk activities such as those that require physical contact between participants.
  • These resources offer further guidance to assess risks and take steps to reduce spread of illness at events:
  • Avoid events/gatherings if you are sick. Stay home, except to get medical care. Use Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed.
  • Use precautions if attending a large event. Wash hands frequently with soap and water (or alcohol-based hand sanitizer). Cover cough/sneeze. Keep a two-metre (6-foot) distance from others as much as possible. Wear a non-medical mask or face covering.
  • Remember, the more people you come in contact with… the greater the risk of COVID-19 transmission.

Travellers and COVID-19

Travelling Abroad

If you have travelled abroad, you MUST immediately self-isolate/quarantine and stay home for 14 days. This is due to the Canadian government putting in place an Emergency Order under the Quarantine Act.

These quarantine measures apply to all travellers arriving in Canada and is aimed at slowing down the spread of COVID-19 in Canada. The only exceptions are essential workers, including those who ensure the continue flow of goods and essential services across the border.

Violating any instructions provided to you when you entered Canada could lead to up to 6 months in prison and/or $750,000 in fines.

Travellers Arriving in Canada
as of April 14, 2020
With Symptoms 
Without Symptoms 
MANDATORY Isolation MANDATORY Quarantine/Self-Isolation
Go directly to the place where you will isolate, without delay, and stay there for 14 daysYesYes
You must wear a non-medical mask or face covering while traveling to the place you will isolate/quarantineYesYes
Go to your place of isolation using private transportation only, such as your personal vehicle. You cannot arrange a pickup/ride with another personYes
Do NOT go outsideYes
Do not leave your place of isolation unless it is to seek medical attentionYesYes
Do not go to school, work, other public areasYesYes
Do not use public transportation such as buses and taxisYes**
Stay in a separate room and use a separate bathroom from others in your home, if possibleYes
Do not have visitorsYesYes
Limit contact with others in the place of isolation, including childrenYesYes
Do not isolate in a place where you will have contact with vulnerable people, such as older adults age 65+ and individuals with underlying medical conditionsYesYes
If your symptoms get worse, immediately
contact your health care provider or public health authority and follow their instructions
Arrange to have someone pick up essentials like groceries or medication for youYesYes
Keep a distance of at least 2 arms lengths (approximately 2 metres) from othersYesYes
Stay in a private place like your yard or balcony if you go outside for fresh airYes
Monitor your health for symptoms of COVID-19Yes

** If no symptoms: You can only take public transportation to get to your place of self-isolation after you arrive in Canada, but must wear an appropriate non-medical mask or face covering while in transit. You must not stop on the way home, and practise physical (social) distancing at all times.

If you have symptoms but do not have a place to isolate, you will be required to isolate for 14 days in a facility designated by the Chief Public Health Officer of Canada.

If you develop symptoms within 14 days:

  • Isolate yourself from others
  • Immediately call a health care professional or public health authority and:
    • describe your symptoms and travel history
    • follow their instructions carefully
  • Please note: The 14-day quarantine period restarts from the time you develop COVID-19 symptoms OR you are exposed to another returning traveller covered under this Order who has COVID-19 symptoms

If you do not develop symptoms after 14 days OR if you no longer have a fever and your symptoms are improved:

  • You can stop isolating, but for your protection, stay home except for essential trips (like groceries or medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell after 14 days, contact Telehealth Ontario or your health care provider for further direction.

Travelling in Canada

Travelling Between Provinces

During the pandemic, some parts of Canada have placed limits on travel between provinces. This includes the requirement that some people arriving must self-isolate for 14 days. If you are planning an out-of-province trip, check first with the destination you are headed to see if any travel restrictions are in place that could affect your trip.

Federal Rules 
  • Temperature screenings are now required for any passengers arriving or flying out of Canadian airports. This applies to international and domestic flights.
  • As of April 20, new measures mean all air passengers travelling in Canada must wear a non-medical mask or face covering over their mouth and nose during travel.  
  • When travelling domestically by ferry, rail or bus, travellers are strongly encouraged to wear non-medical masks or face coverings whenever possible. They may need to use a non-medical mask or face covering to cover their mouth and nose when they cannot maintain physical distance from others. 

Cleaning and Disinfection for Public Spaces

Cleaning and disinfecting public spaces is essential to prevent the spread of COVID-19 and protect people in the community.

The following information provides guidance on cleaning and disinfection of public spaces and workplaces in Ontario.

What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19. Click here for a specific list of hard-surface disinfectants that are known to be effective against COVID-19.
  • Frequently touched surfaces are most likely to be contaminated.
  • Use only disinfectants that have a Drug Identification Number (DIN). A DIN is an 8-digit number given by Health Canada that confirms it is approved for use in Canada.
  • Check the expiry date of products you use and always follow manufacturer’s instructions.
  • Follow these public health guidelines for cleaning/disinfecting public washrooms
Icon image of a tub of cleaning supplies
Clean frequently touched surfaces twice per day
  • In addition to routine cleaning, high-touch surfaces should be cleaned and disinfected twice per day and when visibly dirty.
  • High-touch surfaces can include: doorknobs, elevator buttons, light switches, toilet handles, counters, hand rails, touch screen surfaces and keypads.
  • In addition to routine cleaning, check with your organization for any specific protocols for cleaning for COVID-19.
Select products
  • Break down grease and remove organic material from the surface.
  • Used separately before using disinfectants.
  • Can be purchased with cleaner and disinfectant combined in a single product
Icon of a sponge filled with bubbles
Icon of a spray bottle of disinfectant
Disinfectant Wipes
  • Have combined cleaners and disinfectants in one solution.
  • May become dry due to fast drying properties. Should be discarded if they become dry.
  • Not recommended for heavily soiled surfaces.
Prepare products for use
  • Where possible, use pre-mixed solution.
  • Read and follow manufacturer’s instructions to:
    • properly prepare solution
    • allow adequate contact time for disinfectant to kill germs (see product label)
    • wear gloves when handling cleaning products including wipes
    • wear any other personal protective equipment recommended by the manufacturer.
Watch our video on YouTube

This information is based on the Public Health Ontario fact sheet: Coronavirus Disease 2019 (COVID-19) Cleaning and Disinfection for Public Settings

Additional Resources:

Download and print resources below:

Printable COVID-19 Resources

Download and print resources below:

Image of Attention Staff AODA compliant poster – click to download
Image of Attention Staff AODA compliant poster – click to download

Attention Staff

Image of Are You Sick? AODA compliant poster – click to download
Image of Are You Sick? AODA compliant poster – click to download

Are You Sick?

Image of Attention Shoppers AODA compliant poster – click to download
Image of Attention Shoppers AODA compliant poster – click to download

Attention Shoppers

Image of Attention Visitors AODA compliant poster - click to download
Image of Attention Visitors AODA compliant poster – click to download

Attention Visitors

Image of AODA compliant 'Keep Your Distance on Elevators' poster - click as a link
Image of AODA compliant ‘Keep Your Distance on Elevators’ poster – click as a link

Keep Distance on Elevators

Prevention poster for customers or visitors to a workplace
Prevention Customers

Prevention for Customers

Prevent the spread poster which can be used in the community
Prevention Community

Prevention in the Community

Prevention poster for tenants
Prevention for Tenants

Prevention for Tenants

Image of AODA compliant 'Community Garden Provincial Orders' poster - click as a link
Image of AODA compliant ‘Community Garden Provincial Orders’ poster – click as a link

Community Garden Provincial Orders

Image of AODA compliant 'Stay Home During COVID-19' poster - click as a link
Image of AODA compliant ‘Stay Home During COVID-19’ poster – click as a link

Stay Home During COVID-19

Image of AODA compliant 'Doctors Orders' poster - click as a link
Image of AODA compliant ‘Doctors Orders’ poster – click as a link

Doctor’s Orders

Public Notice

made pursuant to Section 22 (5.0.1) of the Health Protection and Promotion Act

Date: April 14, 2020

TO:      All persons residing in or present in Haliburton County, City of Kawartha Lakes and Northumberland County who:

(a) are identified as a person diagnosed with COVID-19;

(b) have the signs and symptoms of COVID-19, have been tested for COVID-19 and are awaiting the results of their test;

(c) otherwise have reasonable grounds to believe they have symptoms of COVID-19; or

(d) are a close contact of a person identified in (a), (b) or (c).

I, Dr. A. Lynn Noseworthy, Medical Officer of Health for the Haliburton, Kawartha, Pine Ridge District Health Unit (HKPR District Health Unit), order you to take the following actions, effective 12:00 pm (noon) on April 14, 2020:

  1. Isolate yourself without delay in accordance with instructions provided by the HKPR District Health Unit. This includes remaining in your home or isolation facility. Do not go outside, unless on to a private balcony or enclosed yard where you can avoid close contact with others. You must not have any visitors into your home except as permitted by HKPR District Health Unit.
  2. Remain in isolation until the expiry of a 14-day period that begins on the day on which you first show symptoms, are tested, or are diagnosed with COVID-19, whichever is earliest, or on the last day of close contact, unless otherwise instructed by HKPR District Health Unit in accordance with the current Ministry of Health guidelines as amended: health.gov.on.ca/en/pro/programs/publichealth/coronavirus/docs/2019_testing_clearing_cases_guidance.pdf
  3. During the self-isolation period, conduct yourself in such a manner as not to expose another person to infection or potential infection from COVID-19 by following infection control instructions on the HKPR District Health Unit website, located at: hkpr.on.ca or given to you by the HKPR District Health Unit or any other staff of a healthcare facility to which you may seek or receive treatment.
  4. Keep away from vulnerable persons. Follow any further instructions provided by the HKPR District Health Unit pertaining to COVID- 19 and the terms and conditions of this Order. In particular, you should seek clinical assessment over the phone – either by calling your primary care provider’s office or Telehealth Ontario 1-866-797-0000. If you need additional assessment, your primary care provider or Telehealth Ontario will direct you to in-person care options.
  5. Seek prompt medical attention if your illness is worsening (e.g. difficulty breathing) by calling 911 and telling them of your COVID-19 related diagnosis or symptoms.
  6. The requirements of this Order are subject to necessary modifications for the following persons or class of persons:
    1. a person or class of persons who, in the opinion of the Medical Officer of Health is asymptomatic and provides an essential service, for the limited purpose of providing that essential service;
    2. a person receiving essential medical services or treatments, whether or not related to COVID-19; or
    3. where a person’s isolation, in the opinion of the HKPR District Health Unit, would not be in the public interest.

THE REASONS for this ORDER are that:

  1. COVID-19 has been designated as communicable under Ontario Regulation 135/18 as amended.  COVID-19 has been declared a pandemic by the World Health Organization. The Province of Ontario, the City of Kawartha Lakes and Haliburton County have declared emergencies under the Emergency Management and Civil Protection Act as a result of the pandemic.
  2. COVID-19 is now present in Haliburton County, the City of Kawartha Lakes and Northumberland County and therefore poses a risk to the health of the residents through community transmission. The COVID-19 virus is spread from an infected person to a close contact by direct contact or when respiratory secretions from the infected person enter the eyes, nose or mouth of another person.
  3. To contain the spread of COVID-19, individuals experiencing symptoms consistent with COVID-19 or who are infected with COVID-19, as well as their close contacts, are required to isolate themselves from other people until they are no longer infectious or potentially infectious. Isolation ensures that these people will not spread their infection to others.

I am of the opinion, on reasonable and probable grounds that:

(a) a communicable disease exists or may exist or there is an immediate risk of an outbreak of a communicable disease in the health unit served by me;

(b) the communicable disease presents a risk to the health of persons in the health unit served by me; and

(c) the requirements specified in this Order are necessary in order to decrease or eliminate the risk to health presented by the communicable disease.

am also of the opinion that the delivery of notice of this Order to each and every member of the class is likely to cause a delay that could significantly increase the risk to the health of any person residing in the HKPR District Health Unit area, so notice shall be provided through the public media and the internet via posting on HKPR District Health Unit’s website: hkpr.on.ca.

The following definitions apply to this Order:

“close contact” means you are caring for or living in the same household with someone who has COVID-19 or have otherwise been identified as a close contact by the HKPR District Health Unit.

“Haliburton, Kawartha Pine Ridge District Health Unit” or “HKPR District Health Unit” means the Medical Officer of Health or HKPR District Health Unit staff acting under the direction of the Medical Officer of Health.

“vulnerable person” includes a person who (i) has an underlying medical condition; (ii) has a compromised immune system from a medical condition or treatment; (iii) is 65 years of age or older; or (iv) is reliant upon a homeless shelter or other congregate living setting.


TAKE NOTICE THAT each member of the class is entitled to a hearing by the Health Services Appeal and Review Board if the member has delivered to me, at the address below, and to the Health Services Appeal and Review Board (HSARB), by e-mail to hsarb@ontario.ca or faxed to the HSARB at 416-327-8524., notice in writing, requesting a hearing within 15 days after publication of this Order or otherwise in accordance with applicable law.

AND TAKE FURTHER NOTICE THAT although a hearing may be requested this Order takes effect when it is delivered to a member of the class or brought to the attention of a member of the class.

FAILURE to comply with this Order is an offence for which you may be liable, on conviction, to a fine of not more than $5,000.00 for every day or part of each day on which the offence occurs or continues.

A. Lynn Noseworthy, MD, MHSc, FRCPC
Medical Officer of Health, Haliburton, Kawartha, Pine Ridge District Health Unit
200 Rose Glen Road
Port Hope, Ontario L1A 3V6

This Order shall be posted on the HKPR District Health Unit website: hkpr.on.ca

Inquiries about this Order should be directed to the HKPR District Health Unit at 1-866-888-4577 ext. 5020

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