This Version Posted: November 5, 2020

The Health Unit’s Tobacco Control Officers (TCOs) are designated as Provincial Offences Officers by the Province of Ontario with authority to enforce the Smoke-Free Ontario Act.

In the community, the Health Unit’s TCOs are responsible for ensuring all public and workplaces are compliant with the Smoke-Free Ontario Act banning smoking in all enclosed public and workplaces (including work vehicles). They also ensure tobacco vendors follow the laws governing the sale of tobacco products.

Among their duties Tobacco Control Officers:

  • Inspect local businesses, public places, schools and workplaces to ensure proper No Smoking signage is posted as required.
  • Inspect tobacco vendors to ensure they are complying with the law putting tobacco and promotional materials out of site.
  • Inspect tobacco vendors using youth test shoppers to ensure stores will not sell tobacco to anyone under 19 years of age.
  • Lay charges where necessary and follow through court process.
  • Respond to complaints and requests from public for assistance to ensure compliance with SFOA laws.

To lodge a tobacco-related complaint or request assistance call the Health Unit toll-free at 1-866-888-4577 and speak to a Tobacco Control Officer.

Additional Resources