Image of a retail working standing with his arms folded in the middle of an isle of a large hardware store

Updated: April 6, 2020 at 12:30 pm

Staying at home as much as possible is best, given the current COVID-19 situation. However, if you must work, be sure to follow these rules for physical distancing:


  • Staff and customers MUST maintain a distance of two meters (six feet) wherever possible. 
  • Offer alternatives to customers such as delivery or pick up services. Consider partnering with a non-profit group to provide delivery options for vulnerable clients/customers who may have a hard time accessing your services. 
  • Post self-screening signage at entrances to tell customers to delay their visit 
  • Implement strategies to help eliminate customer lineups, such as extended shopping hours 
  • Stagger employee use of common break spaces 
  • Replace face-to-face meetings with tele- or video-conferencing options 
  • Postpone or cancel non-essential work travel. 
Additional Resources:

Fact Sheet – Coronavirus Disease 2019 (COVID-19) Physical Distancing – Public Health Ontario

Download and print resources below: