This Version Posted: January 14, 2021
IMPORTANT NOTE: As of Jan. 12, 2021, the Province has announced a second State of Emergency in Ontario due to rising cases of COVID-19. The Ontario government’s order means people must stay at home except for getting essentials and follow these restrictions and public health measures.
If you own or manage a multi-unit building, it’s important to protect your tenants from COVID-19. Proper screening, cleaning, physical distancing and other measures are essential to reduce the spread of illness. Here’s what you need to do:
- Encourage everyone to stay home. Reduce unnecessary visits as much as possible, especially during the province-wide COVID-19 shutdown.
- Put in place screening measures to identify and prevent visitors with COVID-19 symptoms from entering the building. Put up clearly-worded posters at all entrances and common spaces.
- Get everyone to stay home if sick! Discourage visitors who are ill from entering the building. Cleaning/maintenance staff who are sick should also stay away. Residents/tenants who are sick or travelled must self-isolate in their unit.
- Share resources with residents, such as Ministry of Health’s COVID-19 Self-Assessment Tool and instructions on how to self isolate and practise physical distancing.
Handwashing and Respiratory Etiquette
- Provide tips/resources to tenants on the importance of proper handwashing and respiratory etiquette. For printable posters, click here. For COVID-19 resources in other languages, click here.
- Provide tissues, hand sanitizing station and disinfecting wipes in common areas like the elevator, laundry room and entrances
- Display posters that encourage handwashing and other respiratory etiquette.
Cleaning and Disinfecting
- Increase cleaning and disinfecting, especially in common areas. High-touch surfaces (like doorknobs, light switches, phones, elevator buttons, stairwells, shared washrooms and garbage facilities) should be cleaned and disinfected at least twice per day, and when visibly dirty.
- Be careful when handling waste, and ensure you wash hands thoroughly afterwards with soap and running water. Line garbage cans with plastic bags if possible and avoid direct contact with soiled items in the garbage
- For Shared Laundry Rooms: Both sick and healthy households need to use laundry rooms to wash dirty laundry. Clean and disinfect the machine controls frequently. You may also need to put up limits to the number of people in the laundry room at a time, to ensure physical distancing. Put up this poster for tips on using shared laundry facilities.
- The Ontario government is now mandating that face coverings/non-medical masks MUST be worn in common areas, hallways, lobbies, etc. when you cannot keep 2 metres (6 feet) apart from others.
- Promote physical distancing in your building. Urge people to keep 2 metres (6 feet) apart – roughly the length of a hockey stick. Put up this poster in all common areas to send a clear message.
- Put in place measures at your building to reinforce physical distancing. Stagger times to use laundry facilities, limit the number of people gathering in shared spaces, and move furnishings like chairs further apart to create more space.
- Limit capacity on elevators to ensure physical distancing. Post a sign indicating no more than two or three people should use the elevator at once.
What to do If Tenants/Residents Show COVID-19 Symptoms
- Individuals in a private unit who show COVID-19 symptoms MUST self-isolate for the required period and not leave home, unless they need medical care. If possible, check in with them by phone, email or text. Offer to get food/supplies and leave items at their doorway, ensuring no close contact.
- If someone with COVID-19 symptoms lives in a shared space, support them to safely self-isolate by ensuring they stay in a separate room, use a separate washroom (if possible) and keep a 2 metre distance from others. If this isn’t possible, review this link
- If someone experiences severe COVID-19 symptoms, seek immediate medical care.
- Be a good neighbour. Check in on people who may need assistance with getting groceries if they are self isolating. This reduces the need for them to leave their apartment.