Holidays, Family Gatherings and Celebrations

Get-togethers with family and friends are important to celebrate holidays and mark birthdays, anniversaries and other special occasions. During COVID-19, take steps to protect your loved ones and prevent the spread of the virus.

NOTE: With the rise in COVID-19 cases in Ontario, make an informed choice about attending family gatherings and celebrations. Currently, virtual gatherings/events are the safest way to visit or recognize occasions with family and friends outside your household. The fewer people you come in contact with or have at a gathering, the lower your risk of COVID-19 transmission.

FURTHER NOTE: Ontario has put a pause on social circles (or bubbles) due to rising COVID-19 cases in the province. As a result, you should only be in close contact with people within your own immediate household. Maintain two metres (6 feet) physical distancing from everyone else. Individuals who live alone may consider having close contact with another household.

ADDITIONAL NOTE: The Ontario government is now limiting the size of private social gatherings to no more than 10 people indoors and 25 people outdoors (the two gatherings cannot be combined to host 35 people). Please ensure you follow this new requirement. Failure to do so could lead to fines for the event host and people attending the function. The new size limits DO not apply to events or gatherings held in staffed businesses and facilities, such as bars, restaurants, cinemas, convention centres, banquet halls, gyms, places of worship, recreational sporting or performing art events. 

On This Page
General Tips
  • Stay home if sick. Use Ontario’s online COVID-19 assessment tool to help determine if you need further care.
  • Think twice about visiting areas of Ontario with high COVID-19 transmission rates. Instead, connect by phone, social media or video-conferencing. You can also consider using platforms to hold a virtual party/celebration.  
  • Avoid hugs, kisses, handshakes and other gestures with those outside your household. Instead, wave and greet others verbally. While it may be difficult, this can protect your loved ones, especially older adults and people with compromised immune systems who are more at risk from COVID-19 complications.
  • Limit the size of family/private social gatherings to no more than 10 people indoors and 25 people outdoors (the two gatherings cannot be combined to host 35 people). Please ensure you follow this requirement, as failing to do so could lead to fines for the event host and guests attending the function.
  • Practise physical distancing as much as possible. Keep a 2 metre (6-foot) distance from anyone who is outside your household.
  • Wear a mask if inside where physical distancing is a challenge.
  • Wash your hands with soap and water before and after attending a gathering.
  • Check ahead with the host to see what COVID-19 preventive measures are in place.
  • Before attending an event or gathering, Canada’s Chief Public Health Officer recommends asking yourself these sets of questions to determine if you should go:
    • Are you at high risk of developing serious complications if you become infected with COVID-19 OR if you have to self-isolate, would this seriously disrupt your upcoming plans, priorities and responsibilities?
    • Are there people at high risk of developing serious complications of COVID-19 in your household that you could unintentionally infect?
    • Has the host made changes to prevent the spread of COVID-19 (such as spacing chairs, encouraging physical distancing and having guests who are visiting and not part of your household wear masks)?
    • Are you able to adjust your plans at the event (such as stepping away if it gets crowded, wearing a mask and washing your hands)?
Hosting a Gathering/Party
  • With COVID-19 cases rising in Ontario, give serious consideration to putting parties/gatherings on hold and celebrate only with those in your immediate household. Instead, consider virtual gatherings with your extended family and friends.
  • Be aware of the size limits on private parties/gatherings. No more than 10 people are allowed at indoor parties/gatherings, while 25 is the maximum amount of guests at outdoor functions. You could face a stiff fine for hosting a party that breaks the size gathering limits.
  • Remind guests to stay home if sick. Consider keeping a list of guests who attend for potential future COVID-19 contact tracing needs.
  • When entertaining, allow for physical distancing for your guests. Allow people to safely maintain a 2 metre (6 foot) distance, especially if they are outside your household.
  • Be upfront with your guests about the COVID-19 prevention measures you’re taking so they know what to expect before they arrive.
  • When possible, host your gathering outdoors. In colder weather months, go indoors but try to ensure the room or space is well-ventilated (e.g. open a window).
  • Arrange tables and chairs in advance to allow for physical distancing (if already set up, guests may be reluctant to move them).
  • People from the same household can be grouped/seated together, but should be 2 metres (6 feet) apart from other families.
  • When guests arrive, minimize gestures that promote close contact between those outside households.
  • Encourage guests to wear masks when physical distancing is difficult. Consider providing masks for guests or ask them to bring their own.
  • Ensure there is enough soap and hand sanitizer for people to use during the gathering.
  • Use single-use hand towels or paper towels for drying hands so guests do not share a towel.
  • Remind guests to wash their hands before serving or eating food.
  • Limit the number of people handling or serving food (including limiting access to where food is being prepared, such as the kitchen).
  • Avoid buffet-style meals. If serving any food, consider identifying one person to serve all food so that multiple people are not handling the serving utensils
  • Limit contact with high-touch surfaces or shared items. If possible, clean and disinfect these surfaces and shared items between uses.
  • If you choose to use any shared items that are reusable (e.g. seating covers, tablecloths, linen napkins), wash, clean, and sanitize them after the event.

Reopening Your Business During COVID-19

NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations

On This Page


Who can reopen?
  • More businesses are being allowed to reopen during COVID-19. Read Ontario’s Stage 3 Framework for Reopening to get specifics on which businesses/services can open and what additional health and safety guidelines are in place.
  • If you have further questions about Stage 3 reopening, call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659.
  • For resources on reopening in Stage 3, visit the Ontario government website.
  • Click here for specific COVID-19 reopening guidelines/rules for community centres, pools/splash pads/wading pools, playgrounds/play structures, team sports/live sporting events, restaurants/bars, performing arts centres and weddings.


Common Health and Safety Measures to Follow

The Province is recommending health and safety measures be put in place to protect employers, employees and customers across all business sectors. They are listed below as general guidelines. 

You are strongly urged to review the sector-specific guidelines for your store/business to ensure you follow all the rules. Ontario has also released a new COVID-19 Workplace Safety Plan for employers to put in place specific controls to make the workplace safer for everyone. 

Physical Distancing
  • Limit face-to-face contact by encouraging physical distancing at work
  • Ensure that customers/clients and staff maintain a distance of 2 metres (6 feet) from each other as much as possible 
  • Control and restrict the number and flow of customers/clients at any one time in your store/business to maintain physical distancing 
  • Post signs to remind employees and customers/clients to maintain physical distancing 
  • Install partitions wherever possible to protect staff and customers/clients 
  • Provide online ordering services and contact-less delivery wherever possible 
  • Ensure that workstations are 2 metres (6 feet) apart, install barriers or partitions, or rearrange workstations as needed  
  • Stagger employee start- and break-times. Consider changing the rotation of shifts 
  • Wherever possible, avoid sharing work stations, tools and equipment 
  • Postpone all non-essential tasks 
  • Allow employees to work from home wherever possible 
  • Hold meetings by teleconference or online instead of meeting in person 
  • If direct customer/client contact is essential, ensure employees wear appropriate Personal Protective Equipment (PPE) suitable for their jobs (for example: gloves, masks) 
Screening
Cleaning and Disinfecting
Hand Hygiene and Respiratory Etiquette
  • Encourage good hand hygiene and respiratory etiquette by providing handwashing supplies and appropriate facilities 
  • Post signs to remind employees to wash their hands with soap and water frequently 
  • Post signs to remind employees of respiratory etiquette (coughing into sleeves, etc.) 
  • Food buffets should be closed. Instead food should be prepared and packaged to limit possible contamination 
  • Provide hand sanitizer at entrances whenever possible 
Non-Medical Masks and Face Coverings
  • Non-medical masks and face coverings must now be worn in indoor public places in Haliburton County, Northumberland County and the City of Kawartha Lakes. Get full details here.
  • Businesses are being directed to put in place a policy and post signs that direct customers/patrons to wear a mask upon entry. Certain age and medical exemptions do apply for wearing a mask. Click here for printable signs to post.
  • Employees who work in areas that serve the public must also wear masks.

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed. They can also call Telehealth Ontario at 1-866-797-0000. The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.

Information/Resources for Specific Businesses to Reopen

Visit the Ontario government website for a full list of sector-specific guidelines. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your business: 

Workplace Safety and Prevention Services 
  • Serves: Agriculture, manufacturing, and service sectors 
  • Contact: Toll-free 1-877-494-9777 
  • On Twitter @WSPS_News 
Public Services Health and Safety Association 
  • Serves: Hospitals, nursing and retirement homes, residential and community care, universities and colleges, school boards, libraries and museums, municipalities, provincial government and agencies, police, fire and paramedics and First Nations. 
  • Contact: Toll-free: 1-877-250-7444  
  • On Twitter @PSHSAca 
Workplace Safety North
  • Serves (province wide): Forestry, mining, smelters, refineries, paper, printing and converting. 
  • Contact: Toll-free 1-888-730-7821 
  • On Twitter @WSN_News 
Infrastructure Health and Safety Association
  • Serves: Construction, electrical and utilities, aggregates, natural gas, ready-mix concrete and transportation. 
  • Contact: Toll-free 1-800-263-5024 
  • On Twitter @IHSAnews 
Personal Protective Equipment
  • Ensure employees have the protection they need to do their jobs. The provincial government has created a new website to help businesses find Personal Protective Equipment (PPE) suppliers. Click here for a directory of PPE suppliers.
Guidance for Reopening Workplaces

Reporting Workplace Health and Safety Concerns

File a complaint if you believe conditions in a workplace are unsafe, or if you or someone else is experiencing  harassment or violence on the job. Before reporting a situation, you can: 

  • Discuss your concerns with your supervisor or employer 
  • Consult your Joint Health and Safety Committee member or Health and Safety representative (if there is one) 

If the situation continues after trying to raise your concerns, you can file a complaint with the Ontario Health and Safety Contact Centre


Health Unit Support for Workplaces
  • Search this website for current information and resources about important public health measures to reduce the spread of COVID-19, including videos and printable resources 
  • For specific COVID-19 related questions and concerns, contact the Health Unit at 1-866-888-4577, ext. 5020 or info@hkpr.on.ca 
  • Call the Health Unit at 1-866-888-4577, ext. 5006, if you have concerns involving any of the following:   
    • Child Care Facilities 
    • Recreational Camps 
    • Personal Services Settings (including mobile and home-based settings) 
    • Tanning Salons 
    • Facilities Providing Indoor Recreational Programs Including Indoor Public Pools and Whirlpools 
    • Food Premises, including restaurants 
    • Theatres and Cinemas (including drive-ins) 
    • Trailer Parks 
    • Schools (Public and Private) 

If you have further questions about COVID-19, contact the Health Unit at 1-866-888-4577, ext. 5020, or email at info@hkpr.on.ca

Testing for COVID-19 – What Now?

Testing for COVID-19 is a critical step in stopping the spread of illness.  

Where and When to Get Tested 
If You Test Positive for COVID-19 
  • You MUST continue to self isolate if you test positive for the virus. The Health Unit will call you as soon as possible about your test results and ask you questions about places you have visited and people who you were in close contact. Anyone in close contact with you may be at risk from COVID-19 themselves, so must be called. Your help in answering Health Unit questions is essential to protect the health of others in the community.   
  • You will receive daily phone calls from the Health Unit to see how you are doing and to monitor any symptoms you have. The Health Unit will also ensure you are staying in self-isolation at home. Health Unit staff can discuss any supports you need and respond to your questions. 
  • If you are diagnosed with COVID-19 and do NOT stay at home in self-isolation, you could be served with a Class Order under Section 22 (5.01.1) of the Health Protection and Promotion Act. This order states you must stay home in self-isolation or face daily fines or imprisonment for not doing so. 
  • Typically, you can stop self-isolating 14 days after you first had COVID-19 symptoms or when you tested positive (as long as you do not have a fever and any other symptoms are getting better). To be safe, do not stop self-isolating until you receive the all-clear from the Health Unit.  
  • Visit the Ontario government website to learn more about COVID-19 testing. 
Close Contacts 
  • The Health Unit will follow up with anyone who has been in close contact with someone who tests positive for COVID-19. This is called contact tracing.  
  • Individuals who are considered close contacts to someone who has COVID-19 can include: 
    • Family members/people living in the same household 
    • Anyone who had direct contact with a positive COVID-19 case 
  • The Health Unit will follow up with these close contacts and give instructions on what they need to do (like self-isolating) to slow the spread of COVID-19. The Health Unit will also do daily phone calls with close contacts to check in on them and ensure they follow public health directions. 

For Employees

COVID-19 has changed many things, including how we work. No matter where and how you are working, it’s important to follow key preventive measures to stop the spread of COVID-19.


Key messages:

Workplace health and safety resources:

Visit the Ontario government website for a full list of sector-specific guidelines to reopen workplaces. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your workplace: 

You have a right to a safe workplace – now more than ever during COVID-19. Learn about your rights during COVID-19 and discover resources/supports that can help reduce the risk of illness for you and others in your workplace.


Latest Updates

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed. They can also call Telehealth Ontario at 1-866-797-0000. The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.

Frequently Asked Questions

Can an employee come to work if someone in their household has developed symptoms of COVID-19?

It is recommended that the symptomatic household member be tested for COVID-19 and self-isolate while awaiting test results.

If the employee has no symptoms, they can continue to work and self-monitor for symptoms, unless alternative direction has been provided by public health.

What should I do if an employee at my workplace develops symptoms of COVID-19? Should I send everyone else home? Should I close?

The employee with symptoms should be isolated from others, sent home immediately and advised to seek medical assessment and testing for their symptoms. Other employees can continue to work and should self-monitor for symptoms. It is not a requirement to send all other employees home and/or close unless advised by public health.

If one of my employees tells me that someone in their household travels regularly outside of Canada for work (e.g. a truck driver), can my employee still come to work?

Yes. Household members are not required to quarantine or self-isolate in this case but should self-monitor for symptoms.

Someone in an employee’s household has been identified as a contact of a confirmed case of COVID-19. Can the employee still come to work?

The employee can go to work but should self-monitor for symptoms.

When can an employee return to work if they have been sick with COVID-19?

Health Unit staff will provide detailed direction to all positive cases and their close contacts on self-isolation requirements and return to work.

When can an employee return to the workplace if they have been sick, but do not have COVID-19?

If the individual was tested for COVID-19 and the result was negative, the recommendation is to wait for 24 hours after symptoms resolve before returning to the workplace, unless otherwise advised by public health.

How do I protect myself, my employees and my customers from COVID-19?

Remember these key public health measures:

  • Self-monitor for symptoms daily, and stay home if you are sick
  • Wash hands often with soap and water for at least 20 seconds or use hand sanitizer
  • Cough/Sneeze into elbow or tissue, put tissue in garbage and wah hands right away
  • Keep at least 2 metres physical distance from others
  • Wear a mask when indoors in public spaces, and anytime keeping 2m physical distance is not possible
  • Regularly clean and disinfect commonly touched surfaces
  • Post signage to remind employees, customers and visitors of all of the above
  • Self-isolate if you develop symptoms
  • Stay within your social circle


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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Reopening Your Business During COVID-19

NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations.

Who can reopen?

Common Health and Safety Measures to Follow

To protect employers, employees and customers, the province is recommending common health and safety measures across all business sectors. They are listed below as general guidelines. You are also strongly urged to review the sector-specific guidelines for your store/business to ensure you follow all the rules. 

Physical Distancing
  • Limit face-to-face contact  
  • Ensure that customers/clients and staff maintain a distance of 2 metres (6 feet) from each other as much as possible 
  • Control and restrict the number and flow of customers/clients at any one time in your store/business to maintain physical distancing 
  • Post signs to remind customers/clients to maintain physical distancing 
  • Install partitions wherever possible to protect staff and customers/clients 
  • Provide online ordering services and contactless delivery wherever possible 
  • Ensure that workstations are 2 metres (6 feet) apart, install barriers or partitions, or rearrange workstations as needed 
  • Post signs to remind employees to maintain physical distancing 
  • Stagger employee start- and break-times. Consider changing the rotation of shifts 
  • Wherever possible, avoid sharing work stations, tools and equipment 
  • Postpone all non-essential tasks 
  • Allow employees to work from home wherever possible 
  • Hold meetings by teleconference or online instead of meeting in person 
  • If direct customer/client contact is essential, ensure employees wear appropriate Personal Protective Equipment (PPE) suitable for their jobs (for example: gloves, masks) 
Screening
Cleaning and Disinfecting
  • Clean and disinfect all commonly touched or shared surfaces frequently 
  • Workstations, tools and equipment must be cleaned before use by another employee 
  • Follow these public health guidelines for cleaning/disinfecting public washrooms
Hand Hygiene and Respiratory Etiquette
  • Provide hand washing supplies and appropriate facilities 
  • Post signs to remind employees to wash their hands with soap and water frequently 
  • Post signs to remind employees of respiratory etiquette (coughing into sleeves, etc.) 
  • Food buffets should be closed. Instead food should be prepared and packaged to limit possible contamination 
  • Provide hand sanitizer at entrances whenever possible 

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed or call Telehealth Ontario at 1-866-797-0000 The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.

Information/Resources for Specific Businesses to Reopen

Visit the Ontario government website for a full list of sector-specific guidelines. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your business: 

Workplace Safety and Prevention Services 
  • Serves: Agriculture, manufacturing, and service sectors 
  • Contact: Toll-free 1-877-494-9777 
  • On Twitter @WSPS_News 
Public Services Health and Safety Association 
  • Serves: Hospitals, nursing and retirement homes, residential and community care, universities and colleges, school boards, libraries and museums, municipalities, provincial government and agencies, police, fire and paramedics and First Nations. 
  • Contact: Toll-free: 1-877-250-7444  
  • On Twitter @PSHSAca 
Workplace Safety North
  • Serves (province wide): Forestry, mining, smelters, refineries, paper, printing and converting. 
  • Contact: Toll-free 1-888-730-7821 
  • On Twitter @WSN_News 
Infrastructure Health and Safety Association
  • Serves: Construction, electrical and utilities, aggregates, natural gas, ready-mix concrete and transportation. 
  • Contact: Toll-free 1-800-263-5024 
  • On Twitter @IHSAnews 
Personal Protective Equipment
  • Ensure employees have the protection they need to do their jobs. The provincial government has created a new website to help businesses find Personal Protective Equipment (PPE) suppliers. Click here for a directory of PPE suppliers.

Reporting Workplace Health and Safety Concerns

File a complaint if you believe conditions in a workplace are unsafe, or if you or someone else is experiencing  harassment or violence on the job. Before reporting a situation, you can: 

  • Discuss your concerns with your supervisor or employer 
  • Consult your Joint Health and Safety Committee member or Health and Safety representative (if there is one) 

If the situation continues after trying to raise your concerns, you can file a complaint with the Ontario Health and Safety Contact Centre


Health Unit Support for Workplaces
  • Search this website for current information and resources about important public health measures to reduce the spread of COVID-19, including videos and printable resources 
  • For specific COVID-19 related questions and concerns, contact the Health Unit at 1-866-888-4577, ext. 5020 or info@hkpr.on.ca 
  • Call the Health Unit at 1-866-888-4577, ext. 5006, if you have concerns involving any of the following:   
    • Child Care Facilities 
    • Recreational Camps 
    • Personal Services Settings (including mobile and home-based settings) 
    • Tanning Salons 
    • Facilities Providing Indoor Recreational Programs Including Indoor Public Pools and Whirlpools 
    • Food Premises, including restaurants 
    • Theatres and Cinemas (including drive-ins) 
    • Trailer Parks 
    • Schools (Public and Private) 

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Hand Hygiene/Respiratory Etiquette at Work
Protect yourself, your staff and customers from COVID-19. Here's what to do: Provide hand sanitizer and tissues at all entrances and work stations Encourage employees to wash their hands frequently and thoroughly with soap and water. If soap and water aren't available, use an alcohol-based hand sanitizer.Encourage everyone at work ...
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Handmade patterned and cat patterned fabric face masks for virus contagion protection - stock photo
Wearing face coverings is another important way to reduce the risk of COVID-19. That's why it’s important to know when and how to properly wear a mask. Please Note: The Health Unit is directing that non-medical masks or face coverings MUST be used within indoor public spaces in City of ...
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Image of a retail working standing with his arms folded in the middle of an isle of a large hardware store
Keep your distance at work to help prevent the spread of COVID-19. Here's what to do to practise physical distancing at work: Staff and customers MUST maintain a distance of two metres (six feet) wherever possible. Offer alternatives to customers such as delivery or pick up services. Consider partnering with ...
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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Mask Use during COVID-19

Wearing face coverings is another important way to reduce the risk of COVID-19. That’s why it’s important to know when and how to properly wear a mask.

Please Note: The Health Unit is directing that non-medical masks or face coverings MUST be used within indoor public spaces in City of Kawartha Lakes, Northumberland County and Haliburton County. For complete details, click here.

Additional Note: As of now, the Ontario government is also mandating the use of face coverings in all public indoor settings across the province, such as businesses, facilities and workplaces, with limited exemptions, including corrections and developmental services.

Medical masks (like surgical and N-95):
close up White protective hygenic mask isolated backgrounds for doctors and patient from virus biological infection and PM2.5 dust, pandemic news

These must be kept for health care providers and for those providing direct care for someone with COVID-19.

If you’re experiencing COVID-19 symptoms and need to seek medical care, wear a mask. Your health provider may also recommend you wear a mask while you’re seeking or waiting for care. The mask acts as a barrier and helps stop the tiny droplets from spreading around you when you cough or sneeze.

Masks MUST be put on, taken off and thrown out properly. If you need to wear a mask, be sure to clean your hands frequently with soap and water or alcohol-based hand sanitizer. When wearing a mask, follow this Public Health Ontario fact sheet  on how to properly wear and throw away one.


Homemade (Cloth) Masks:

The Health Unit is directing that cloth masks/face coverings be used inside public places in Haliburton County, Northumberland County and the City of Kawartha Lakes. For specific details, including exemptions, click here. The Ontario government is now also mandating that masks have to be worn in most public places across the province.

When worn properly, non-medical masks can help to cover your mouth and nose to prevent your respiratory droplets from contaminating other people or landing on common surfaces. The Public Health Agency of Canada advises that putting on a homemade mask can help protect others around you if you’re ill with COVID-19 and do not yet know it.

Wearing a face mask in public places, together with washing your hands with soap and water, staying home and maintaining physical distancing, are all important to help prevent the spread of COVID-19.

Homemade masks or facial coverings should not be worn/put on by:

  • Children under age 2 years, or a child under the age of five years either chronologically or developmentally
  • A person who is unable to remove a mask without assistance
  • Anyone who cannot safely wear a non-medical mask or face covering due to medical reasons such as, but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing information
  • Someone who cannot wear a non-medical mask or face covering for any religious reason. 
How to Properly Use a Homemade Mask/Face Covering:  
  • Wash your hands immediately before putting it on and immediately after taking it off (use good hand hygiene while wearing it too)
  • Masks should fit snugly, but comfortably against your face (non-gaping) allowing you to breathe without restriction. Masks should be secured with ties or ear loops and have multiple fabric layers
  • Do not share cloth masks with others
  • Remember not to touch or rub your eyes while wearing it
  • Avoid moving, adjusting or touching your mask while using it, as it could become contaminated on the outside. 
  • Change face coverings if they get slightly wet or dirty
  • Wash the cloth mask after each use as it can get damp or dirty:
    • Put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
    • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.
    • Wash your hands with soap and water after putting the mask into the laundry.
  • Homemade masks that cannot be washed should be thrown out in a properly lined garbage bin as soon as they get damp, dirty or crumpled. Do not throw used masks on the ground or in a shopping cart. Immediately after wash your hands with soap and water.
  • For ideas on making your own homemade cloth masks, visit this Public Health Agency of Canada masks resource page.

Summary Do’s and Don’ts for Using Homemade Masks/Face Coverings

Do:

  • Wash your hands immediately before putting on and immediately after taking off a face covering or face mask
  • Practise good hand hygiene while you are wearing the face covering
  • Make sure the face covering fits well around your nose and mouth
  • Avoid moving the mask around or adjusting it often
  • Avoid touching the covering while using it
  • Change the face covering or face mask when it gets slightly wet or dirty

Do Not:

  • Share face coverings or face masks with others
  • Place on children under the age of two years or on anyone unable to remove without assistance or who has trouble breathing
  • Use plastic or other non-breathable materials as a face covering or face mask

General COVID-19 Video Resources

COVID-19 Resources

Get COVID-19 prevention tips by watching these videos. You can also click here for links to workplace-specific prevention videos.

How to Wear a Medical Mask

How to Use a Cloth Mask

COVID-19 – How to Self Isolate

COVID- How to Self-Monitor

How To: Hand Hygiene

COVID-19 – Respiratory Etiquette

COVID-19 – Overview and Symptoms

COVID-19 and Physical Distancing

COVID-19 and Handwashing

COVID-19 – Hand Sanitizer

Using Cloth Masks During COVID-19

Caring for Pets if You Have COVID-19

Top 5 Ways to Stay Healthy During COVID-19

How to Self-Isolate

Top 5 Ways For Seniors to Stay Healthy During COVID-19

Top 5 Ways for People with Medical Conditions to Stay Healthy During COVID-19

Emergency Orders, Directives and Closures

To contain the spread of COVID-19, the following declarations, orders and closures from different levels of government are now in place. Please read on for further details.

HKPR District Health Unit
Local Medical Officer of Health Directive and Class Order

On April 14, 2020, the local Medical Officer of Health issued the following Class Order under Section 22 (5.01.1)  under the Health Protection and Promotion Act. This order is designed to protect the health of local residents by reducing the spread of COVID-19 in Haliburton County, Northumberland County and the City of Kawartha Lakes. 

Who is Affected

The order applies to ALL persons in Haliburton County, Northumberland County and the City of Kawartha Lakes who:

  • are identified as a person diagnosed with COVID-19
  • have the signs and symptoms of COVID-19, have been tested for COVID-19 and are awaiting the results of their test
  • otherwise have reasonable grounds to believe they have symptoms of COVID-19,  or
  • are a close contact of a person identified in the above points.

What You Must Do

As of April 14, 2020 at noon, you must:

  • Isolate yourself without delay as instructed by the HKPR District Health Unit. This includes: remaining in your home or isolation facility. Do not go outside, unless on to a private balcony or enclosed yard where you can avoid close contact with others. You must not have any visitors into your home except as permitted by the Health Unit.
  • Remain in isolation until the expiry of a 14-day period that begins on the day on which you first show symptoms, are tested, or are diagnosed with COVID-19 (whichever is earliest, or on the last day of close contact). Follow these guidelines unless instructed otherwise by the Health Unit. 
  • During the self-isolation period, reduce exposure to others to prevent the spread of infection or potential infection from COVID-19. Follow infection control instructions on the HKPR District Health Unit website (www.hkpr.on.ca) or those given to you by the Health Unit or any other staff of a healthcare facility to which you may seek or receive treatment.
  • Keep away from vulnerable persons. Follow any further instructions provided by the Health Unit pertaining to COVID- 19. In particular, you should seek clinical assessment over the phone – either by calling your primary care provider’s office or Telehealth Ontario 1-866-797-0000. If you need additional assessment, your primary care provider or Telehealth Ontario will direct you to in-person care options.
  • Seek prompt medical attention if your illness worsens by calling 911 and telling reponsders of your COVID-19 related diagnosis or symptoms.

Please Note: Testing for Other Individuals

The Province of Ontario has indicated that people who are not displaying any symptoms of COVID may elect to be tested. The class order presently in place does not apply to individuals who do not show signs or symptoms of COVID, unless they have also been identified as a close contact of a person who has been diagnosed with COVID. If you are not a “close contact” AND are asymptomatic, the class order does not apply to you, and you do not have to self isolate while awaiting your COVID test results. However, if at any time before or after having your test, and/or receiving your COVID diagnosis, you experience COVID symptoms, the class order AND the obligation to self-isolate will apply.

Questions and Answers
Under what authority did the Haliburton, Kawartha, Pine Ridge (HKPR) District Health Unit issue a Class Order related to the COVID-19 outbreak to require persons to self-isolate? 

 The Health Protection and Promotion Act authorizes the Medical Officer of Health to make a Class Order to address the risks presented by the potential spread of COVID-19 to residents of the City of Kawartha Lakes and Northumberland and Haliburton Counties.

Why did the Medical Officer of Health issue this Class Order?

Based on the continuing increase in the number of people contracting COVID-19 in the City of Kawartha Lakes, Northumberland and Haliburton Counties, and experiences in cities around the world, this is a targeted mandatory measure that will strengthen our ability to reduce the loss of life from COVID-19, and preserve and protect the capacity of our health care system to respond and to provide care for those who need it. 

While most people who have or may have COVID-19, as well as their close contacts, have been compliant with instructions from public health authorities to self-isolate, there are individuals who do not take these measures seriously enough. This Class Order is a legal tool to help us ensure that everyone who needs to self-isolate, complies.

Who is required to self-isolate under this Order?

All individuals who have been diagnosed with COVID-19; have signs and symptoms of COVID-19, have been tested for COVID-19 and are awaiting the results of their test; otherwise have reasonable grounds to believe they have symptoms of COVID-19; or are close contacts of those individuals, are required to self-isolate. A close contact is a person who is caring for or living in the same household with someone who has COVID-19 or is otherwise identified as a close contact by the HKPR District Health Unit.

When is the Order effective? How long must people self-isolate?

The order is effective from 12:00 p.m. (noon) on April 14, 2020, and will remain in effect until such time as the Medical Officer of Health determines it is no longer required. 

Self-isolation is generally for a period of 14 days from the first onset of symptoms. In some cases, public health officials may direct an individual to extend the period of isolation, depending upon symptoms, other new cases identified in a household and test results.

Are there any exceptions?

Close contacts who are asymptomatic and provide an essential service may continue to provide that essential service. In addition, the Order does not restrict a person from receiving essential medical services or treatments, whether or not related to COVID-19. Other exceptions may be made in compelling circumstances, for example, individuals who do not have suitable housing to self-isolate, or who are fleeing domestic violence. 

What does it mean to self-isolate under the Order?

Individuals who are affected by the Order are required to stay at home. If a person with COVID-19 is homeless, or where their home is otherwise unsuitable or unsafe for isolation purposes, they will be accommodated in an isolation facility to be determined. Self-isolation means not leaving home at all or having any visitors except as permitted by HKPR District Health Unit (for example, where a health care worker is visiting the home). People in self-isolation should arrange to have groceries and other necessities delivered to them. If you require any support with this, please notify HKPR District Health Unit at 1-866-888-4577 ext. 5020.

Image of the first page of the Class Order - click as a link
Image of the first page of the Class Order – click as a link

COVID-19 Class Order
Fact Sheet


Provincial Orders
  • Stage 3 of COVID-19 reopening remains in place in Haliburton County, Northumberland County and the City of Kawartha Lakes. However, new public health restrictions are in place in COVID-19 hotspots — Toronto, Ottawa, Peel Region and York Regions. The new measures in these four regions include: prohibiting indoor dining at restaurants and bars, and closing gyms, movie theatres and casinos. These restrictions will be in place for the next 28 days. Local businesses are not impacted by these new restrictions. If you have questions about whether your business can reopen or not, call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659. For resources on opening, please visit the Ontario government website.
  • Ontario’s Chief Medical Officer of Health is urging everyone to limit trips outside of home for only essential purposes like work, school, groceries, medical appointments and outdoor physical activity. In addition, travel to other regions of Ontario — especially those areas with high rates of COVID-19 transmission to places with low COVID-19 transmission rates — should only be for essential purposes as well.
  • Strip clubs are now required to be closed.
  • Bars, restaurants and other food and drink establishments (including nightclubs) must stop selling alcohol at 11 pm and close at midnight (except for takeout or delivery).
  • You are asked to only have close contact with people in your immediate household. Individuals who live alone may consider having close contact with another household.
  • As of now, the Ontario government is also mandating the use of face coverings in all public indoor settings across the province, such as businesses, facilities and workplaces, with limited exemptions, including corrections and developmental services. Masks must also now be worn throughout religious services at places of worship.
  • The Ontario government is now limiting the size of private social gatherings to no more than 10 people indoors and 25 people outdoors (the two gatherings cannot be combined to host 35 people). The new limits do NOT apply to events or gatherings held in staffed businesses and facilities, such as bars, restaurants, cinemas, convention centres, banquet halls, gyms, places of worship, recreational sporting or performing art events. 
  • Playgrounds and play structures are now open as part of Stage 3 reopening.
  • The Government of Ontario has passed the Reopening Ontario (A Flexible Response to COVID-19) Act that ensures important public health measures remain in place to address the threat of COVID-19 once the provincial Declaration of Emergency has ended.  
  • The Ontario government is improving its efforts to more quickly test, trace and isolate cases of COVID-19 to stop the spread of the virus. Included in this is a joint provincial-federal partnership to launch COVID Alert, a new privacy-first exposure notification app. The app is designed to improve COVID-19 tracking and will be launched in early July. More details about it are expected soon.
  • The Ontario government is expanding COVID-19 testing to pharmacies in the province. This testing at pharmacies will be free, by appointment only, and available ONLY to people who are not showing COVID-19 symptoms. Pharmacies will also be doing COVID pre-screening of anyone seeking a test. To learn which pharmacies are offering testing, click here.
  • Places of worship in Ontario are now allowed to reopen with physical distancing in place and attendance limited to more than 30 per cent of building capacity to ensure the safety of worshipers.
  • The Province is working to ensure students are safe at school with enhanced guidelines in place to protect against COVID-19. Licensed child care centres are also now allowed to operate at full capacity.
  • The Ontario government is allowing family visits at long-term care homes, retirement homes and other residential settings. Strict health and safety guidelines will be in place to protect the health of residents, staff and visitors. Contact the care home for specifics on how to arrange a visit.
  • Ontario’s Chief Medical Officer of Health has released an updated directive to allow the gradual restart of non-essential services provided by regulated health care providers like dentists, chiropractors and others.

Federal Orders 

Designated Officers

The following video resources have been produced for Emergency Services Designated Officers and/or designates. HKPR encourages you to review the videos and the HKPR “Infectious Reference Guide for Designated Officers” Guide. The Guide is available in a PDF format and can be requested from HKPR, free-of-charge, by emailing a request to outbreaks@hkpr.on.ca or by calling the HKPR Communicable Disease Intake line at 1-866-888-4577, ext. 1232.

Travellers and COVID-19


Travelling Abroad

If you have travelled abroad, you MUST immediately self-isolate/quarantine and stay home for 14 days. This is due to the Canadian government putting in place an Emergency Order under the Quarantine Act.

These quarantine measures apply to all travellers arriving in Canada and is aimed at slowing down the spread of COVID-19 in Canada. The only exceptions are essential workers, including those who ensure the continue flow of goods and essential services across the border.

Please Note:

Violating any instructions provided to you when you entered Canada could lead to up to 6 months in prison and/or $750,000 in fines.

Travellers Arriving in Canada
as of April 14, 2020
With Symptoms 
Without Symptoms 
MANDATORY Isolation MANDATORY Quarantine/Self-Isolation
Go directly to the place where you will isolate, without delay, and stay there for 14 daysYesYes
You must wear a non-medical mask or face covering while traveling to the place you will isolate/quarantineYesYes
Go to your place of isolation using private transportation only, such as your personal vehicle. You cannot arrange a pickup/ride with another personYes
Do NOT go outsideYes
Do not leave your place of isolation unless it is to seek medical attentionYesYes
Do not go to school, work, other public areasYesYes
Do not use public transportation such as buses and taxisYes**
Stay in a separate room and use a separate bathroom from others in your home, if possibleYes
Do not have visitorsYesYes
Limit contact with others in the place of isolation, including childrenYesYes
Do not isolate in a place where you will have contact with vulnerable people, such as older adults age 65+ and individuals with underlying medical conditionsYesYes
If your symptoms get worse, immediately
contact your health care provider or public health authority and follow their instructions
Yes
Arrange to have someone pick up essentials like groceries or medication for youYesYes
Keep a distance of at least 2 arms lengths (approximately 2 metres) from othersYesYes
Stay in a private place like your yard or balcony if you go outside for fresh airYes
Monitor your health for symptoms of COVID-19Yes

** If no symptoms: You can only take public transportation to get to your place of self-isolation after you arrive in Canada, but must wear an appropriate non-medical mask or face covering while in transit. You must not stop on the way home, and practise physical (social) distancing at all times.

If you have symptoms but do not have a place to isolate, you will be required to isolate for 14 days in a facility designated by the Chief Public Health Officer of Canada.

If you develop symptoms within 14 days:

  • Isolate yourself from others
  • Immediately call a health care professional or public health authority and:
    • describe your symptoms and travel history
    • follow their instructions carefully
  • Please note: The 14-day quarantine period restarts from the time you develop COVID-19 symptoms OR you are exposed to another returning traveller covered under this Order who has COVID-19 symptoms

If you do not develop symptoms after 14 days OR if you no longer have a fever and your symptoms are improved:

  • You can stop isolating, but for your protection, stay home except for essential trips (like groceries or medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell after 14 days, contact Telehealth Ontario or your health care provider for further direction.


Travelling in Canada

Travelling Between Provinces

During the pandemic, some parts of Canada have placed limits on travel between provinces. This includes the requirement that some people arriving must self-isolate for 14 days. If you are planning an out-of-province trip, check first with the destination you are headed to see if any travel restrictions are in place that could affect your trip.

Federal Rules 
  • Temperature screenings are now required for any passengers arriving or flying out of Canadian airports. This applies to international and domestic flights.
  • As of April 20, new measures mean all air passengers travelling in Canada must wear a non-medical mask or face covering over their mouth and nose during travel.  
  • When travelling domestically by ferry, rail or bus, travellers are strongly encouraged to wear non-medical masks or face coverings whenever possible. They may need to use a non-medical mask or face covering to cover their mouth and nose when they cannot maintain physical distance from others. 

Employee Health and Safety During COVID-19

Know your rights as an employee when it comes to health and safety during COVID-19.

Resources/Legislation

All levels of governments are taking steps to support/protect people affected by coronavirus. The following resources can help you understand your rights. (Information is current at the time of this posting; please check official government websites for the most recent updates):   

Ontario Human Rights Commission FAQs 
Explains your rights during COVID-19 in series of questions and answers.

The Ontario government has also set out health and safety protections for workers during COVID-19. Some of the protections include: 

  • The Employment Standards Amendments Act (Infectious Disease Emergencies), 2020 sets out: 
    • Job-protected leave to employees in isolation or quarantine due to COVID-19, and to those who need to be away from work to care for children at home due to school/daycare closures
    • Employees will not be required to provide a medical note. 
    • Measures are retroactive to January 25, 2020.
  • As well, in a declared emergency, employees have the right to take an unpaid, job-protected leave if they are unable to perform job duties due to an emergency or other circumstances.  The Employment Standards Act Guide is being updated as more information becomes available.

The Occupational Health and Safety Act also:  

  • Gives workers the right to refuse work they believe is unsafe to them or co-workers. Workers who feel they are endangered by workplace violence may also refuse work.
    • Sets out a specific procedure that must be followed in any work refusal. 
    • If you have identified a health and safety issue at your workplace, contact your manager or supervisor, your Joint Health and Safety Committee representative, and/or your union representative.  
For Additional Complaints/Concerns
  • If you’re unable to resolve concerns, or want to report a workplace health and safety incident, critical injury, fatality, or work refusal, call the Health and Safety Contact Centre at the Ministry of Labour to report your issue.  You can speak to a representative at 1-877-202-0008.
  • For less urgent health and safety issues, file an online complaint now.  The Health and Safety Contact Centre will review and respond in due course. 
  • If you’ve been fired or punished for exercising your rights under the Ontario Health and Safety Act, you can file a reprisal complaint with the Ontario Labour Relations Board.
Business Questions
Additional Resources:

Download and print resources below:

Image of Attention Staff AODA compliant poster – click to download
Image of Attention Staff AODA compliant poster – click to download

Attention Staff
Poster

Local COVID-19 Testing & Assessment Centres

Download the COVID Alert Tracing App

On This Page:

COVID-19 Assessment Centres

Below are locations of the specific COVID-19 Assessment Centres in Northumberland County, Haliburton County and the City of Kawartha Lakes. Please note that all COVID-19 Assessment Centres are now by appointment only (no walk-ins are allowed). Effective immediately, you are only asked to use these assessment centres if you are:

  • Showing COVID-19 symptoms
  • Have been exposed to a confirmed case of the virus, as informed by your public health unit or exposure notification through the COVID Alert app
  • A resident or work in a setting that has a COVID-19 outbreak, as identified and informed by your local public health unit
  • Eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care.
City of Kawartha Lakes

Ross Memorial Hospital (RMH) COVID-19 Assessment Centre

As of Oct. 19, the RMH COVID-19 Assessment Centre will be moving inside Ross Memorial Hospital. It will be located in the former Admitting area on the south side of the hospital. Testing continues to be done on an appointment-basis only. To get tested:

  • Visit the Ontario COVID-19 website to see if you qualify for testing under the current provincial guidelines.
  • Call 705-328-6217 or request an appointment online.
  • Do not leave multiple messages or submit multiple forms
  • Appointments are available Monday to Friday from 9:30-5:15 pm
  • You will receive a call back within 1-2 business days

When arriving for your appointment:

  • Arrive to the hospital at your appointment time.
  • Park in the short-term parking lot at the south side of the hospital, entering from Kent St. (There is no charge for parking for those visiting the assessment centre. All other patients should use short or long term parking on the North side of the hospital.)
  • Wear a mask
  • Bring your health card and identification
  • Proceed to the South Entrance (follow signage for COVID-19 Assessment Centre)
  • Maintain physical distancing from others awaiting testing
  • Your results should be available online within 72 hours of testing. If unable to access your results online, or to book an in-home test, call (705) 328-6217.

If symptoms are severe, including difficulty breathing, chest pain, confusion or losing consciousness, you should be seen in the Emergency Department immediately.

Northumberland County

Northumberland Hills Hospital (NHH) COVID-19 Assessment Centre

NHH’s COVID-19 Assessment Centre is now located within the hospital at 1000 DePalma Drive, adjacent to the Emergency Department. A dedicated entry/exit is available.

NHH’s COVID-19 Assessment Centre is now operating on an appointment-basis only. Walk-ins will no longer be accepted due to high demand for COVID-19 testing services. To book an appointment, call 905-377-7783. The assessment centre is open daily from 8 am to 4 pm.

PLEASE NOTE: The assessment centre will be relocating very soon from the hospital building to a new trailer space located next to the hospital. Watch for more details.

The NHH COVID-19 Assessment Centre will screen patients, test (if deemed appropriate) and direct patients to proceed as required. Through a temporary arrangement with the Northumberland Family Health Team, the Community Health Centres of Northumberland, and local primary care physicians, the NHH COVID-19 Assessment Centre is now able to offer patients the option to see a primary care provider (family physician or nurse practitioner) in addition to receiving a COVID-19 test.  Learn more details by calling the centre.

Trent Hills COVID-19 Assessment Centre

The centre is open Mondays to Thursdays from 9 am to 5 pm (closed Fridays, Saturdays and Sundays). To book an appointment for COVID-19 test, call the local Assessment Centre directly at 705-395-1801. Please do not go to the Assessment Centre without first calling to book an appointment. Please do not call Campbellford Memorial Hospital either.

As of Sept. 1, the Trent Hills COVID 19 Assessment Centre will be located at Campbellford Memorial Hospital on the basement level in the former paramedic bay and offices. Access to the site will be a drive-through, drive-up centre. All visitors are to remain in their cars, and Assessment Centre staff will provide assessment/testing to you while you remain in your vehicle.

For days the Assessment Centre is not available, contact the HKPR District Health Unit at 1-866-888-4577, ext. 5020.

Haliburton County

Haliburton County COVID-19 Community Assessment Centre

To book an appointment for testing, call the Haliburton County COVID-19 Community Assessment Centre at 705-457-1212 (press 6) during regular business hours.

PLEASE NOTE: if your symptoms are severe, call 9-1-1 and alert the dispatcher to your symptoms.

The Haliburton County COVID-19 Community Assessment Centre is staffed by health care providers who will complete a phone assessment and advise as to appropriate next steps, which may include self-monitoring instructions, self-isolation instructions, or further assessment and testing in the drive-through facility. The Centre is for all residents of Haliburton County, regardless of whether you have a family doctor.

COVID-19 Testing at Pharmacies

As of Friday, Sept. 25, the Ontario government is expanding COVID-19 testing to some pharmacies in the province. This testing at pharmacies will be free, by appointment only, and available ONLY to people who are not showing COVID-19 symptoms. Pharmacies will also be doing COVID pre-screening of anyone seeking a test. A complete list of Ontario pharmacies offering the COVID-19 testing is available here.

Printable COVID-19 Resources

Download and print resources below:

Image of Attention Staff AODA compliant poster – click to download
Image of Attention Staff AODA compliant poster – click to download

Attention Staff
Poster

Image of Are You Sick? AODA compliant poster – click to download
Image of Are You Sick? AODA compliant poster – click to download

Are You Sick?
Poster

Image of Attention Shoppers AODA compliant poster – click to download
Image of Attention Shoppers AODA compliant poster – click to download

Attention Shoppers
Poster

Image of Attention Visitors AODA compliant poster - click to download
Image of Attention Visitors AODA compliant poster – click to download

Attention Visitors
Poster

Image of AODA compliant 'Keep Your Distance on Elevators' poster - click as a link
Image of AODA compliant ‘Keep Your Distance on Elevators’ poster – click as a link

Keep Distance on Elevators
Poster

Prevention poster for customers or visitors to a workplace
Prevention Customers

Prevention for Customers
Poster

Prevent the spread poster which can be used in the community
Prevention Community

Prevention in the Community
Poster

Prevention poster for tenants
Prevention for Tenants

Prevention for Tenants
Poster

Image of AODA compliant 'Community Garden Provincial Orders' poster - click as a link
Image of AODA compliant ‘Community Garden Provincial Orders’ poster – click as a link

Community Garden Provincial Orders
Poster

Image of AODA compliant 'Stay Home During COVID-19' poster - click as a link
Image of AODA compliant ‘Stay Home During COVID-19’ poster – click as a link

Stay Home During COVID-19
Poster

Image of AODA compliant 'Doctors Orders' poster - click as a link
Image of AODA compliant ‘Doctors Orders’ poster – click as a link

Doctor’s Orders
Poster

COVID-19 – We’re All in This Together

Image of staff member Sue Shikaze

Sue Shikaze
Health Promoter
HKPR District Health Unit

I’m a big music fan, and Canadian artist Sam Roberts is one of my favourites. His song, ‘We’re All in This Together’, seems like a perfect soundtrack for the current COVID-19 situation, as we try to understand how best to cope and stay healthy. 

We all play a part in preventing the spread of COVID-19 by: washing our hands, practising social distancing, and staying home if sick. 

While no one is immune to COVID-19, some people are more likely to feel stressed because they are:

  • Alone and isolated.
  • Trying to care for and occupy children who are off school.
  • Fearful of finances because they’re off work and not getting paid. 
  • Have an existing illness or compromised immune system that puts them at greater risk of COVID-19. 

That’s when Sam Roberts’ message that ‘we’re all in this together’ really strikes a chord. Even with social distancing, we can build a sense of connection that comes from acts of kindness and generosity, both large and small. It’s heartening to see community-minded actions already happening here. Area libraries are offering online story time. Local Rotary Club members are volunteering to deliver grocery orders to those unable to get out. 

These acts can inspire us to assist others too. Let’s: 

  • Donate food and other essential household items to a local food bank, which faces increasing demand as more people are home from work and may not be getting paid.
  • Call a neighbour who lives alone and provide reassurance and support.
  • Offer to get groceries and other supplies for a neighbour in need. We can leave items on their porch or by the front door for them to pick up. 
  • Volunteer with local community groups who may be delivering groceries or frozen meals.

Doing good in times of need does us good too… so it’s time we change our tune and remember those key lyrics: we’re all in this together!


Mental Health and COVID-19

COVID-19 can feel overwhelming. While it’s important to reduce the risk of the virus, you also need to look after your mental health at this time. Here’s what to do: 

  • Maintain routines as you’re able, keeping in mind the importance to take precautions such as physical distancing to slow the spread of COVID-19.
  • While you’re encouraged to only have close contact with others in your immediate household, stay connected with family and friends through phone, social media or video-conferencing.
  • Seek professional help. If you’re overwhelmed, talk by phone to a health professional or counsellor. If you have coverage for a counsellor through work, access your Employee and Family Assistance Plan.  
  • Eat well 
  • Stay active: Doing fun and healthy activities outdoors makes it easier to keep physical distance.  
  • Get enough sleep 
  • Look back at challenging situations and see how you successfully coped with them 
  • Limit your daily dose of COVID-19-related news to reduce anxiety and worry. Fight fear with facts about the pandemic by turning to credible sources of information. 

Supporting Others 

  • COVID-19 affects everyone, so be kind to others – regardless of gender, ethnicity, income or age. 
  • Reduce stigma. Use supportive language like: “people who have COVID-19”, “people who are being treated for COVID19”, or “people who are recovering from COVID-19”. Don’t define others  just because they’re affected by the coronavirus.   
  • Be neighbourly and assist others where possible, being sure to protect your health as well. 
  • Share positive and inspiring stories of what your community is doing to pull together during this time.  
  • Be patient and recognize the role caretakers and health care workers are playing in supporting people affected with COVID-19.  
If You Are Self-Isolating 
  • Stay connected with friends and family by phone, social media or video calls. 
  • Ask for help from friends, family and neighbours to deliver necessities to your door. Many community groups (e.g. churches and service clubs) have volunteers to help those who are isolated. 
  • Even if self-isolating, keep up your personal daily routines at home or create new ones.  
  • Stay healthy. Be active, eat well and get enough sleep.  
If You Have Mental Health and Addiction Issues

It’s extra important to control your anxiety and maintain your mental wellness during COVID-19:

  • Consider and accept that some fear and anxiety is normal
  • Seek credible information provided by experts and reputable sources
  • Assess your personal risk
  • Seek support
  • Get proper rest and sleep
  • Stay active
  • Access this Mental Health and COVID-19 Pandemic resource from the Centre for Addiction and Mental Health (CAMH).
Additional Resources:  

Four County Crisis – If you’re in crisis please call 705-745-6484 or toll-free 1-866-995-9933. By phoning these numbers, you can access 24-hour, free, confidential crisis support.

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.

Centre for Addition and Mental Health  

Bounce Back – A guided self-help program for adults and youth aged 15 and over using workbooks with online videos and phone coaching support.

Kids’ Help Phone – 24/7 virtual support service offering professional counselling, information and referrals as well as volunteer-led, text-based support to young people. Services available in both English and French by calling 1-800-668-6868.

Good2Talk – Free, confidential mental health support service providing professional counselling and information and referrals for mental health, addictions and well-being to postsecondary students in Ontario

Wellness Together Canada – Mental health and substance use support.

World Health Organization 

Download and print resources below:

Physical Distancing at Work

Keep your distance at work to help prevent the spread of COVID-19. Here’s what to do to practise physical distancing at work:


  • Staff and customers MUST maintain a distance of two metres (six feet) wherever possible. 
  • Offer alternatives to customers such as delivery or pick up services. Consider partnering with a non-profit group to provide delivery options for vulnerable clients/customers who may have a hard time accessing your services. 
  • Post self-screening signage at entrances to tell customers to delay their visit  if they are sick.
  • Implement strategies to help eliminate customer lineups, such as extended shopping hours 
  • Stagger employee use of common break spaces 
  • Replace face-to-face meetings with tele- or video-conferencing options 
  • Postpone or cancel non-essential work travel.
  • Wear non-medical masks or face coverings, as directed by the Health Unit. This is especially important in situations where physical distancing is difficult.
Additional Resources:

Fact Sheet – Coronavirus Disease 2019 (COVID-19) Physical Distancing – Public Health Ontario

Download and print resources below:

Hand Hygiene/Respiratory Etiquette at Work

Protect yourself, your staff and customers from COVID-19. Here’s what to do:


  • Provide hand sanitizer and tissues at all entrances and work stations 
  • Encourage employees to wash their hands frequently and thoroughly with soap and water. If soap and water aren’t available, use an alcohol-based hand sanitizer.
  • Encourage everyone at work to cover their mouth and nose with a tissue when coughing or sneezing. Put the used tissue in the garbage.
  • If someone doesn’t have a tissue, they should cough or sneeze into their upper sleeve or elbow, never their hands.
  • Wear a non-medical mask or face covering, as directed by the Health Unit.

Download and print resources below:

Image of Are You Sick? AODA compliant poster – click to download
Image of Are You Sick? AODA compliant poster – click to download

Are You Sick?
Poster

Image of Attention Staff AODA compliant poster – click to download
Image of Attention Staff AODA compliant poster – click to download

Attention Staff
Poster

Image of Attention Visitors AODA compliant poster - click to download
Image of Attention Visitors AODA compliant poster – click to download

Attention Visitors
Poster

Image of Attention Shoppers AODA compliant poster – click to download
Image of Attention Shoppers AODA compliant poster – click to download

Attention Shoppers
Poster

Watch our videos on YouTube

Places of Worship during COVID-19

Faith groups and places of worship in Ontario are now allowed to reopen under these restrictions:

  • Physical distancing rules must be in place
  • Attendance is limited to no more than 30 per cent of the indoor building capacity and a maximum of 100 people for outdoor gatherings

Protect the health and safety of your members and congregants by taking measures to preventing the spread of COVID-19. Read on for further resources, including the Health Unit’s COVID-19 Guidance for Reopening Places of Worship. You can also click here for specific Guidelines on Health and Safety for Places of Worship During COVID-19 from Workplace Safety and Prevention Services.

Non-Medical Mask Use During Religious Services
  • The local Health Unit is now including churches/places of worship in the list of indoor public places where people are being instructed to wear non-medical masks. As of now, the Ontario government is also mandating the use of face coverings in all public indoor settings across the province, such as businesses, facilities and workplaces, with limited exemptions, including corrections and developmental services.
  • Unless a person is exempted, non-medical masks or face coverings should be worn at all times inside public places, including places of worship. For religious services/rites or ceremonies, indoor weddings and funeral services, attendees must wear masks at all times with a secured physical distance of 2 metres (6 feet) from others.
  • Group singing is strongly discouraged. Instead, consider using audio or video recordings.
  • Where speaking or singing is required as a part of a faith-based service, masks may be removed for the purposes of speaking where sufficient distance (greater than 4 metres) is provided between the speaker(s) and participants. In the event of loud speaking or any singing simultaneously during a speaking engagement, masks may be removed with sufficient barrier(s) required, such as glass or Plexiglas that forms a complete barrier between the speaker(s)/singer(s) and others
  • Singers (eg. choir members) or performers do not need to wear a mask while they are rehearsing or performing. Singers and players of brass or wind instruments must be separated from any spectators by Plexiglass or some other impermeable barrier. Every performer and other person must maintain a physical distance of at least two metres from every other person, except, if it is necessary for the performers to be closer to each other for the purposes of the performance or rehearsal. During periods of rest in between performances, face coverings should be used.
Weddings and Funerals

More people are now allowed to attend wedding or funeral services. For indoor ceremonies, the number of people allowed to attend a funeral or wedding can now be a maximum of 30 per cent capacity of the ceremony venue. Wedding and funeral ceremonies taking place outdoors will be limited to 100 attendees. For both indoor and outdoor ceremonies, those attending must follow proper health and safety rules.

COVID-19 Preventive Measures in Places of Worship
  • Maintain physical distancing by staying two metres (six feet) apart at all times.
  • Anyone who is feeling sick should stay home and not attend a service.
  • Encourage everyone to wash their hands. Ensure hand-cleaning stations and alcohol-based sanitizer dispensers are available at entrances to your place of worship. 
  • Ensure everyone wears a mask or face covering at all times, including when seated during the worship service.
  • Stop shaking hands or hugging.  
  • Remind people to cough/sneeze into their sleeves. 
  • Discourage group singing. Use audio or video recordings instead of live singing or wind instruments
  • Review the sharing of items during special religious sacraments/rites, at least while COVID-19 continues to circulate. You may want to consult further with your parish/diocese/denomination/national body. 
  • Maintain a clean and safe space through regular cleaning and disinfecting. High-touch surfaces should be cleaned twice a day or following each service (whichever is more frequent).
  • Encourage staff and visitors to stay home when sick. 
  • Have a traffic flow plan in place, such as one-way enter/one-way exit.
  • Encourage members/parishioners who are more vulnerable to COVID-19 (including those over age 70 and people with compromised immune systems) to take part in virtual services or hold a dedicated service solely for this group.
  • Consider keeping a record of all attendees for contact tracing in case of a COVID-19 outbreak.
Stay Connected During COVID-19 in Other Ways
  • Continue to offer virtual or live-streamed services to those who are unable to attend services
  • Keep in touch by phone or via social media/email/text. Share credible information – like what’s on this website on how people can protect themselves from COVID-19. 
  • Adults aged 70 years and older or people with compromised immune systems may be at higher risk of COVID-19. Think about ways that you can reach out to these individuals by phone or electronical means. See if you can assist with essential errands (e.g. groceries, pharmacy pick-up), keeping in mind the importance of protecting your own health by practising physical distancing.
Additional Resources:

Download and print resources below:

Cleaning and Disinfecting During COVID-19

It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here’s what to do:


What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19.
  • Frequently touched surfaces are most likely to be contaminated.
  • Check the expiry date of products you use and always follow manufacturer’s instructions.
Icon image of a tub of cleaning supplies
Clean frequently touched surfaces often
  • In addition to routine cleaning, surfaces that have frequent contact with hands should be cleaned and disinfected.
  • Examples include doorknobs, kitchens, light switches, toilet handles, counters, remotes, touch screen surfaces and keypads.
Icon image of a finger touching a surface

Select products

Cleaners
  • Break down grease and remove organic material from the surface.
  • Used separately before using disinfectants.
  • Can be purchased with cleaner and disinfectant combined in a single product
Icon of a sponge filled with bubbles
Disinfectants
Icon of a spray bottle of disinfectant
Disinfectant Wipes
  • Have combined cleaners and disinfectants in one solution.
  • May become dry due to fast drying properties. Should be discarded if they become dry.
  • Not recommended for heavily soiled surfaces.
Prepare products for use
  • Where possible, use pre-mixed solution.
  • Read and follow manufacturer’s instructions to:
    • properly prepare solution
    • allow adequate contact time for disinfectant to kill germs (see product label)
    • wear gloves, if you have sensitive skin, when handling cleaning products including wipes or wash your hands after use
Watch our video on YouTube

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) Cleaning and Disinfection for Public Settings”

If you have questions about COVID-19, contact your health care provider, Telehealth 1-866-797-0000 or the HKPR District Health Unit at 1-866-888-4577 x5020.

Cleaning and Disinfection for Public Spaces

Cleaning and disinfecting public spaces is essential to prevent the spread of COVID-19 and protect people in the community.

The following information provides guidance on cleaning and disinfection of public spaces and workplaces in Ontario.

What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19. Click here for a specific list of hard-surface disinfectants that are known to be effective against COVID-19.
  • Frequently touched surfaces are most likely to be contaminated.
  • Use only disinfectants that have a Drug Identification Number (DIN). A DIN is an 8-digit number given by Health Canada that confirms it is approved for use in Canada.
  • Check the expiry date of products you use and always follow manufacturer’s instructions.
  • Follow these public health guidelines for cleaning/disinfecting public washrooms
Icon image of a tub of cleaning supplies
Clean frequently touched surfaces twice per day
  • In addition to routine cleaning, high-touch surfaces should be cleaned and disinfected twice per day and when visibly dirty.
  • High-touch surfaces can include: doorknobs, elevator buttons, light switches, toilet handles, counters, hand rails, touch screen surfaces and keypads.
  • In addition to routine cleaning, check with your organization for any specific protocols for cleaning for COVID-19.
Select products
Cleaners
  • Break down grease and remove organic material from the surface.
  • Used separately before using disinfectants.
  • Can be purchased with cleaner and disinfectant combined in a single product
Icon of a sponge filled with bubbles
Disinfectants
Icon of a spray bottle of disinfectant
Disinfectant Wipes
  • Have combined cleaners and disinfectants in one solution.
  • May become dry due to fast drying properties. Should be discarded if they become dry.
  • Not recommended for heavily soiled surfaces.
Prepare products for use
  • Where possible, use pre-mixed solution.
  • Read and follow manufacturer’s instructions to:
    • properly prepare solution
    • allow adequate contact time for disinfectant to kill germs (see product label)
    • wear gloves when handling cleaning products including wipes
    • wear any other personal protective equipment recommended by the manufacturer.
Watch our video on YouTube

This information is based on the Public Health Ontario fact sheet: Coronavirus Disease 2019 (COVID-19) Cleaning and Disinfection for Public Settings

Additional Resources:

Download and print resources below:

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