COVID-19 Vaccination Clinics

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How to Book a COVID-19 Vaccine Appointment:

  • If you were born in 1981 or earlier, you MUST book through the provincial booking system or calling 1-888-999-6488. The Health Unit cannot book an appointment for you.
  • If you are not booking based on age, but think you are eligible to be vaccinated, please click here to see if you are eligible and how you can book your vaccine appointment.
  • Once a clinic is filled, it will no longer be visible on the provincial booking system.
  • IMPORTANT NOTE: You will receive a confirmation code when you have successfully booked your appointment. Please bring this code with you to the clinic as required to proceed with your appointment. If you do not have a confirmation code, please do not go to the clinic event as it means you do not have an appointment. Instead revisit the online system or call the customer service desk to book your appointment and receive your confirmation code.
Are you eligible to book?

Click here to see if you are eligible for a vaccine and follow the steps to see how you can book an appointment.

Booking Online

Visit www.ontario.ca/bookvaccine

When booking an appointment, individuals will be asked for information from their green Ontario health card, birth date, postal code and email address and/or phone number. Individuals with an expired health card can still book an appointment. Individuals with a red and white health card will need to call the provincial information line.

At the time of booking, eligible individuals will schedule their first and second vaccination appointments.

Phone Line

Call 1-888-999-6488

Individuals born in 1981 or earlier who do not have internet access, can call the Provincial Vaccine Information Line at 1-888-999-6488. Phone lines will be open Monday to Sunday from 8 a.m. to 8 p.m.

More information about booking an appointment: Book A Vaccination Appointment and Frequently Asked Questions

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Local Vaccination Clinics

Additional clinic appointments are added to the provincial booking system, as more COVID-19 vaccines arrive locally.

Northumberland County
Cobourg
  • Cobourg Community Centre750 D’Arcy Street, Cobourg (view map)
    • Clinics are scheduled for May 15, 19, 21, 25, 26, 28, 30, 31. If a clinic is filled, it will not appear on the provincial booking system. More clinic dates will be added as vaccine allocations are confirmed.
Campbellford
City of Kawartha Lakes
Lindsay
  • Lindsay Exhibition (LEX)354 Angeline Street South, Lindsay (view map)
    • Clinics are held Monday to Friday, 9 am to 5 pm
    • The LEX Clinic will operate as a drive-through model, meaning individuals will remain in their vehicles for the duration of their appointment. There will be signage and hospital staff on-site to help navigate where to go.
    • Those with appointments are asked to arrive approximately 10 minutes prior to their appointment time to check in. Individuals being vaccinated should wear a loose, comfortable shirt and must bring their Ontario health card.
Fenelon Falls
  • Fenelon Falls Community Centre27 Veterans Way, Fenelon Falls (view map)
    • Clinics are scheduled for May 22, 23, 29, 30. If a clinic is filled, it will not appear on the provincial booking system. More clinic dates will be added as vaccine allocations are confirmed.
    • Watch this Health Unit video on what to expect when you arrive at the Fenelon Falls Community Centre for your vaccine appointment.
Haliburton County
Haliburton
  • A.J. LaRue Community Centre728 Mountain Street, Haliburton (view map)
    • A clinic is scheduled for May 20, 27. If a clinic is filled, it will not appear on the provincial booking system. More clinic dates may be added as vaccine allocations are confirmed.
Minden
  • S.G. Nesbitt Memorial Arena55 Parkside Street, Minden (view map)
    • Clinics are scheduled for May 14, 18, 25. If a clinic is filled, it will not appear on the provincial booking system. More clinic dates will be added as vaccine allocations are confirmed.
Please note:
  • Vaccination appointments are booked based on vaccine availability
  • Additional clinics and or clinic locations may be added in the coming weeks.
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Pharmacy Vaccine Locations

Anyone 40 years of age and older can now be vaccinated at select pharmacies in Ontario. You can book a vaccination appointment if you:

  • will be 40 years of age in 2021.
  • have a valid Ontario health card, or other form of valid government-issued identification.

Please contact the pharmacy directly, as some may require appointments while others offer walk-in services. Do not contact the Health Unit, as we have no involvement in this program.

Local Pharmacy Clinic Locations

At this time, only a few select pharmacies in the local Health Unit region are offering these vaccines. They include:

Northumberland County
Brighton
  • Remedy’s Rx (24 Main St.)
Campbellford
Cobourg
  • Pharmacy 101 (464 Division St.)
    • To book an appointment, call 905-269-0828.
  • Shoppers Drug Mart (270 Spring St.)
  • Wal-Mart Pharmacy (73 Strathy Rd.)
Port Hope
  • Loblaw Pharmacy (20 Joceyln St.)
  • Pharmasave (60 Ontario St.)
  • Shoppers Drug Mart (249 Ontario St.)
    • To book an appointment, call (905) 885-8740 or click here.
City of Kawartha Lakes
Bobcaygeon
  • Shoppers Drug Mart (85 Bolton St.)
  • Village Gate Pharmasave (101 East St.)
    • To book an appointment, call 705-738-2372 or click here.
Coboconk
  • Coby Pharmacy (Main St. 6662 Hwy 35)
    • To book an appointment, call 705-454-1900.
Fenelon Falls
  • Fenelon Falls Pharmacy (53 Colborne St.)
    • To book an appointment, call 705-887-2320 or click here.
Lindsay
  • Loblaw Pharmacy (400 Kent St. W.)
  • Kawartha Lakes Pharmacy (55 Angeline St. N., Unit 4A)
    • To book an appointment, call 705-324-2929 or click here.
  • Pharma Plus (401 Kent St. W.)
  • R.X. Drug Mart (51 Kent St. W.)
    • To book an appointment, call 705-328-1505.
  • Rexall Pharma Plus (86 Angeline St. S.)
  • Shoppers Drug Mart (343 Kent St. W., Unit 341)
Haliburton County
Haliburton
  • Drug Store Pharmacy (5121 Cty Rd. 21)
  • Haliburton Highland Pharmacy (211 Highland St.)
    • Call (705) 457-9669 or click here to book an appointment.
  • Rexall (224 Highland St.)
    • To book an appointment, call 705-457-1112 or click here.
  • Shoppers Drug Mart (186 Highland St.)
Other Pharmacy Locations in Ontario

For other pharmacies taking place in this program, visit the Ontario government’s Pharmacy COVID-19 Vaccine page. You can search the list of pharmacies by community or using your postal code.

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Additional Resources:


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Provincial State of Emergency and Stay-at-Home Order in Effect

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Latest Update:

  • The Provincial State of Emergency and Stay-at-Home Order have been extended and are now in place until at least June 2.
  • This is part of new enhanced measures announced by the Province to stop the spread of COVID-19. All of Ontario, including Haliburton County, Northumberland County and the City of Kawartha Lakes, is covered by these measures.
  • As part of the Stay-at-Home Order, you must stay home as much as possible, except to go out for essential purposes. This includes: going to the grocery store/pharmacy, accessing health care services (including getting vaccinated for COVID-19), outdoor exercise, or for work that cannot be done remotely. Police can ask you to provide identifying information if officers have reason to believe you are taking part in an organized public event or social gathering.
  • Additional measures include:
    • Closure of all outdoor amenities like golf courses, basketball courts, soccer fields and tennis courts (with limited exceptions). NOTE: The Province is giving consideration to reopening outdoor recreational amenities on June 2, if COVID-19 case trends continue to decline.
    • Playgrounds, play structures and equipment are still available for use if both children and parents can maintain a two metre distance from others outside their household. Parks and recreational areas can also be open for people to walk through.
    • Reducing capacity limits to 25% in all retail settings where in-store shopping is permitted. This includes supermarkets, grocery stores, convenience stores, and pharmacies (which before could operate at 50% capacity)
    • Banning all outdoor social gatherings and organized public events except with members of the same household. (NOTE: people who live alone can have exclusive contact with one other family).
    • Shutting down all non-essential workplaces in the construction sector. For a complete list of essential construction that is allowed to continue, click here. (NOTE: Essential includes residential construction activities or projects and related services).
    • Limiting indoor and outdoor gatherings for religious services, weddings and funerals to no more than 10 people. Social gatherings associated with these services are prohibited, except for members of the same household. Drive-in services will still be allowed.
    • Banning interprovincial travel except for essential reasons. Checkpoints are also now set up at Ontario border crossings with Manitoba and Quebec.
    • People are advised NOT to travel outside their region or the province unless absolutely necessary.
    • Allowing non-essential retailers to continue offering curbside pickup and delivery
  • Please read on below for additional information, including what and how businesses are impacted by these measures.

Key Measures in Shutdown

Below are highlights of the control measures. For full details, including on the Stay-at-Home Order and which businesses can open and operate (or remain closed), visit the Province’s information page:

Stay-at-Home Order

Essential reasons to leave home include:

  • Going to get groceries and other essentials
  • Getting medications and other supplies at the pharmacy
  • Accessing health care services (including medical appointments and getting your COVID-19 vaccination)
  • Going outside for exercise (but not to use parks and other outdoor amenities which are now closed)
  • Going to work (if you cannot do it remotely)
  • Going to daycare
  • Helping others, including providing care, support and assistance to those who need it
  • Protecting yourself (for example, escaping domestic violence)
  • Caring for animals (e.g. walking your dog, accessing veterinarian services, buying pet food/supplies).
  • Attending a wedding, funeral, or religious service.
  • Do NOT travel outside your region or the province unless absolutely necesary.

Additional Enforcement Powers

  • If police and provincial offences officers have reason to suspect anyone is taking part in an organized public event or social gathering, they may require the individual to provide information to ensure they are complying with restrictions.
  • Anyone asked to provide information should comply or could face a fine. This additional enforcement power is only in effect during the Stay-at-Home Order.
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Religious Services, Weddings and Funerals

Reduced limits are now in place for religious services, weddings and funerals.

  • No more than 10 people are allowed to gather indoors or outdoors for weddings, funerals and religious services. Physical distancing must be maintained, and attendees must wear masks or face coverings. (NOTE: Indoor and outdoor limits cannot be combined to allow more than 10 people in total)
  • Social gatherings associated with these services (such as receptions) are not allowed indoors or outdoors, except for members of the same household.
  • Virtual services are permitted — and may be the best option at this time.
  • Drive-in services are permitted.
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Gatherings and Other Considerations
  • Indoor and outdoor gatherings are NOT allowed, except with members of the same household (the people you live with).
  • NOTE: Anyone who lives alone will still be able to spend time (have close contact) with one other household to reduce the impacts of isolation.
  • If you do not follow these rules for gatherings, you could face fines. Organizers of these gatherings can be fined up to $10,000. Anyone attending these gatherings can receive a $750 ticket.
  • If a police officer or other provincial offences officer has reason to suspect you are participating in an organized public event or social gathering, they may require you to provide information to ensure you are complying with restrictions. This additional enforcement tool will only be in effect during the Stay-at-Home order.
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Schools and Daycares
  • Due to rapidly rising COVID-19 cases, all elementary and secondary schools in Ontario are shifting to teacher-led, remote learning. No date for a return to in-person learning has been set.
  • Child care for non-school aged children will remain open, but before and after school programs will be closed. Free emergency child care for the school-aged children of eligible health care and frontline workers will be provided. 
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How and What Businesses Are Affected – Overview
  • Click here for a full list of businesses that can open and the restrictions now in place.
  • NEW: Capacity limits at all retail settings where in-person shopping is permitted is limited to 25% capacity. Grocery stores, pharmacies, convenience stores, and other stores that primarily sell food must now operate at this 25% capacity (down from 50% capacity). Curbside pick-up and delivery can also be offered.
  • All non-essential retailers must close to in-person shopping. They are only allowed to operate with curbside pickup and delivery (by appointment) between 7 am and 8 pm.
  • Discount and big-box stores can remain open, but only to sell essential goods such as: grocery items, pet care supplies, household cleaning supplies, pharmacy items, health care items, and personal care items only. Capacity for in-person shopping is limited to 25% capacity. Curbside pick-up and delivery can also be offered.
  • Restaurants can only be open for takeout, delivery and drive through. Indoor and outdoor dining are not allowed.
  • Shopping malls must close for in-person shopping, and are limited to curbside pickup via appointment and delivery.
  • Gyms, fitness clubs, concert venues/theatres/cinemas (includes drive-in or drive-through events), barbershops, spas, hair salons and other select businesses remain closed. Click here for a full list of businesses that must stay closed.
  • A select group of stores are allowed to remain open by appointment only with a 25 per cent capacity limit (hours are restricted from 7 am to 8 pm). These include:
    • Safety supply stores
    • Businesses that primarily sell, rent or repair assistive devices, aids or supplies, mobility devices, aids or supplies or medical devices, aids or supplies
    • Rental and leasing services including automobile, commercial and light industrial machinery and equipment rental
    • Optical stores that sell prescription eyewear to the public
    • Businesses that sell motor vehicles, boats and other watercraft
    • Vehicle and equipment repair and essential maintenance and vehicle and equipment rental services
    • Retail stores operated by a telecommunications provider or service, which may only permit members of the public to enter the premises to purchase a cellphone or for repairs or technical support.
  • Outdoor garden centres and plant nurseries, as well as indoor greenhouses can remain open, but must operate at a 25% capacity limit and restrict their hours from 7 am to 8 pm.
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Outdoor Activities and Amenities
  • Golf courses, sports fields, tennis courts, basketball courts, frisbee golf locations, horse riding facilities and other outdoor amenities are now closed. NOTE: The Province is giving consideration to reopening outdoor recreational amenities on June 2, if COVID-19 case trends continue to decline.
  • Playgrounds, play structures and equipment are still available for use if both children and parents can maintain a two metre distance from others outside their household. Parks and recreational areas can also be open for people to walk through.
  • Fishing is allowed during Ontario’s State of Emergency, as you can leave home for exercise and to use outdoor amenities that are open. However, you MUST not exceed the gathering limits with anyone outside your household, including while fishing. Keep your distance from others by staying 2 metres (6 feet) apart and wear a mask if physical distancing is not possible. As well:
    • Check with your local municipality about further restrictions that may apply to gatherings and fishing.
    • If you are fishing on a boat, you must only do so with members of your own household – no one else. Currently, you cannot launch a boat from a marina for recreational purposes.  
    • When fishing, remember that you will need a valid fishing licence and must follow provincial limits for how many fish you can catch and keep.
  • All marinas are currently closed to the public. No recreational boating is permitted, but the following services can be provided: repairing or servicing boats; placing boats into the water and securing them to docks; and providing services to support government operations or enable people to access their residence/property.
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Seasonal Campgrounds/Trailer Parks
  • Seasonal campgrounds are closed. Campsites can only be made available for trailers and recreational vehicles that are: i) used by individuals who need housing and ii) permitted to be there by the terms of a full-season contract. Only campsites with electricity, water services, and sewage disposal facilities can be provided. All recreational facilities and shared facilities (other than washrooms and showers) in the campground must be closed.
  • You may stay at your trailer if you plan to reside there for at least 14 days. Only members of your household are allowed to be at the trailer (no guests allowed) and you must stay on your site while the Stay-at-Home order is in effect (no social gathering is allowed at the campground/trailer park). You can leave the trailer park for essential reasons (like going to work, getting groceries). To ‘reside’ at your trailer does not mean ‘isolate’, which is required if you or one of your household tests positive for COVID-19 or were a high-risk contact.
  • If you have returned to Canada, you MUST quarantine for prescribed 14 days. This is a federal requirement under the Quarantine Act. All individuals returning must stay at the trailer for 14 days and are not allowed to leave for any reasons other then going to hospital for medical emergency (call 9-1-1).
  • These are minimum requirements, but check with the campground/trailer park as they may have additional, stricter measures in place to protect the health and safety of their clients and staff. 
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Additional Resources:

COVID-19 Emergency and Stay-at-Home Order – Government of Ontario

Click on the following links for additional support:

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COVID-19 and Schools

The Health Unit continues to work closely with local school boards and other public health units to ensure a safe return for all students, staff and families. Please read on for more information and resources for parents, school board staff and students.

Current Situation

On This Page

For Parents
Screening Your Child for COVID-19 Symptoms
What to Do If Your Child Does Not Pass Screening
Protocols When Student/Staff Test Positive for COVID-19
Return to School Protocol for Students with COVID-19 Symptoms
Provincial Resources

Guidance documents and resources:

Local School Board Resources

Learn how your local school board is working to support a safe return to class:


Frequently Asked Questions

Should I have my child tested for COVID-19 before they return to school?

Testing your child before returning to school is generally not recommended if they do not have COVID-19 symptoms, unless they have been in close contact with someone who has tested positive for COVID-19.

What if my child shows symptoms before going to school or while at school?

As per the Ministry of Education Guide to Reopening Ontario Schools, all students and staff must self-screen every day using a checklist before arriving at school. If a student or staff member is experiencing any symptoms of COVID-19, they must stay home from school and should seek testing and appropriate medical attention.

If a student or staff member feels sick, or develops symptoms while at school, schools will follow the following protocol:

  • Students or staff who develop COVID-19 symptoms will immediately be separated from others, and the family will be contacted to arrange pick-up.
  • Staff and students with symptoms will be directed to seek medical advice including the recommendation of testing for COVID 19 as appropriate or as advised by their medical provider. Check out local COVID 19 Assessment Centre locations, and book an appointment for COVID- 19 testing.
  • Siblings/staff of ill individual can remain in school until further medical advice is received and should self-monitor for symptoms.
  • Staff and/or students who receive an alternative diagnosis than COVID-19 can return to school once they are symptom-free for 24 hours.

Can I go to work if I don’t have any symptoms but my child is ill and we are waiting on results from their COVID-19 test?

If your child is symptomatic and has been tested for COVID-19, you and your family, including siblings, should self-monitor for signs and symptoms of COVID-19. You can continue to go to school and/or work if you have no symptoms.

  • If while self-monitoring symptoms of COVID-19 develop, self-isolate and be tested for COVID-19 (and no longer attend work and school).
  • If any members of your household test positive for COVID-19, you will be contacted by Public Health directly with more detailed advice.

What if there is a positive case in my child’s school?

If a COVID-19 positive case is identified in a school, staff from the Health Unit will provide further instructions on who else in the school may need testing and/or monitoring/isolation at that time. Staff/children who are being managed by public health (e.g. confirmed cases of COVID-19, household contacts of cases, etc.) must follow the instructions provided by the HKPR District Health Unit on when they can return to school.

What if a parent/guardian tests positive for COVID-19?

Parents/guardians are not required to report their test results to their school, however it is recommended. Members of your household are required to self-isolate and should not attend work or school. If your child is at school, your child should be picked up immediately. Staff from the HKPR District Health Unit will be in contact with you for assessment and provide further direction.

Who will declare an outbreak at the school?

The Heath Unit will declare an outbreak after identifying two or more lab-confirmed COVID-19 cases in students and/or staff (or other visitors) in a school with an epidemiological link where at least one case could have reasonably acquired their infection in the school (including transportation and before/after school care).

Examples of reasonably having acquired infection in school include:

  • No obvious source of infection outside of the school setting; OR
  • Known exposure in the school setting

HKPR District Health Unit staff will work closely with the school to determine close contacts of the case and will provide direction on isolation and facilitate testing.

Are masks now mandatory for all students?

Mandatory masking now applies for all students in Grades 1 to 12. Mask use is also required for before- and after-school programs, as well as on school vehicles. While not required, students in Junior and Senior Kindergarten are also encouraged to wear masks.

Masks must now also be worn outdoors when physical distancing can’t be maintained.


Additional Resources

Click on the following for additional support:


For School Board Staff

Click on the following resources for guidance on safe school reopening during COVID-19:

Protocols for Individuals/Schools With COVID-19
Guidance/Checklists for Reopening Schools
For School Staff
School Nutrition Programs – Guidance and FAQs
For School Bus Drivers/Operators

Changes to Health Unit Services in Schools Due to COVID-19

Due to the pandemic, the following services in schools are being impacted:

  • School-Based Immunization for Grade 7/8 students will not take place this fall due to COVID-19. Normally, the Health Unit provides vaccines for Hep B, HPV and Meningococcal. You can still ensure your Grade 7/8 student is vaccinated for these illnesses, as the Health Unit is offering appointment-based clinics at its offices (with full COVID-19 prevention measures in place). Book your child’s vaccination appointment by calling 1-866-888-4577, ext. 1507.
  • Dental Screening for students in schools has been postponed until further notice. If your child has a toothache or cavity AND you are unable to pay for dental treatment, the Healthy Smiles Ontario (HSO) program may be able to help pay for dental care costs. For help to enroll your child in the HSO program, call the Health Unit at 1-866-888-4577, ext. 1247.
  • Vision Screening for SK students has been cancelled for the 2020/21 school year. It’s recommended you call an optometrist to book a FREE eye examination for your child. To find an optometrist in your area, visit the College of Optometrists of Ontario or call the Health Unit at 1-866-888-4577, ext. 1216.

For Students

Check out these resources to help stay safe at school during the pandemic:

About COVID-19
Washing Hands
Fighting Germs
Wearing Masks
Mental Health Support

Vaccinator – Summary

Vaccinator (2 positions)

Competition # 0014-2020

The Haliburton, Kawartha, Pine Ridge District Health Unit (HKPRDHU) is recruiting for two (2) casual Vaccinators for our Health Protection Division based in our Port Hope office.

Position Summary:

As a member of the Health Protection Division the Vaccinator is accountable to Health Protection Management for the implementation of the assigned Requirements of the Infectious Diseases Program Standards of the Ontario Public Health Standards (OPHS) 2018 and related protocols and guidelines including but not limited to the:

  • Immunization Management Protocol;
  • Vaccine Storage and Handling Protocol; and
  • and other duties as assigned by Health Protection Management.

Areas of emphasis may include Vaccine Preventable Diseases, immunization, and vaccine management.

The Vaccinator is expected to work independently and as part of a multi-disciplinary team to apply, adapt, choose and/or recommend changes to established methods, procedures or policies and/or to develop new procedures for approval to complete assigned work. The Vaccinator will seek direction when solutions to problems are not apparent and/or are not within the intent of established practices including scope of practice.

The Vaccinator is required to work with other Health Protection Division team members and with members of the public to ensure access to provincially funded vaccines; promote immunization of individuals of all ages; provide immunization, consultation, education, and health promotion. A Vaccinator will also contribute to data collection, clinic organization and clinic evaluation.

Other duties may include vaccine storage and handling activities and consultation with Health Care Providers (HCP); vaccine refrigerator inspections; and the provincial Panorama Immunization and Inventory System.

The position involves travel and variations of the working day.

Visit the Health Unit’s website (www.hkpr.on.ca) under ‘Careers’ for more information.

The successful candidate will have:

1. Education

  • Successful completion of a Registered Practical Nurses Diploma program.
  • Education program for immunization competencies is an asset.
  • Registered Practical Nurse with the College of Nurses of Ontario.

2. Experience

  • Clinical experience administering subcutaneous and intramuscular injections.
  • Excellent oral, written communication and computer skills.
  • Well-developed interpersonal skills.
  • Good organizational skills.

3. Other

  • Proof of current registration with College of Nurses of Ontario.
  • Proficiency in the knowledge, skills and attitudes required for the role of Public Health Practitioner, Front Line Provider, as defined by the Core Competencies for Public Health in Canada
  • Working knowledge of the Ontario Public Health Standards, particularly in relation to Vaccine Preventable Diseases.
  • Valid Ontario driver’s license and access to a vehicle.
  • Current and satisfactory Criminal Records Check and Vulnerable Sector Check.
  • Proof of immunizations required by HKPRDHU.
  • Satisfactory completion of probationary period (3 months).
  • Current CPR and First Aid (HCP level) or willingness to be certified at this level within two (2) months of hire.

Start Date: TBD
Salary Range: ONA Scale 2021 – $55,273 – $61,880
Location: Port Hope


Accommodations are available, upon request, to support the participation of persons with disabilities in the recruitment process. All recruitment documents are available in alternative format, upon request.

Qualified applicants are invited to send a resume and cover letter by 4:30 p.m. on May 20, 2021.    

Human Resources
Haliburton, Kawartha, Pine Ridge District Health Unit
200 Rose Glen Road
Port Hope ON L1A 3V6
Tel: 1-866-888-4577  Fax: 905-885-9551
E-mail: jobs@hkpr.on.ca

We would like to thank all applicants in advance and advise that only those selected for an interview will be contacted.

Vaccinator – Description

Position Summary

As a member of the Health Protection Division the Immunization Nurse is accountable to Health Protection Management for the implementation of the assigned Requirements of the Infectious Diseases Program Standards of the Ontario Public Health Standards (OPHS) 2018 and related protocols and guidelines including but not limited to the:

Immunization Management Protocol
Vaccine Storage and Handling Protocol
and other duties as assigned by Health Protection Management.

Areas of emphasis may include Vaccine Preventable Diseases, immunization, and vaccine management.

The Immunization Nurse is expected to work independently and as part of a multi-disciplinary team to apply, adapt, choose and/or recommend changes to established methods, procedures or policies and/or to develop new procedures for approval to complete assigned work. The Immunization Nurse will seek direction when solutions to problems are not apparent and/or are not within the intent of established practices including scope of practice.

As a member of the Health Protection Division, the Immunization Nurse, under the direction of the Director and Managers will provide immunizations at organized health unit clinics and complete other vaccine and immunization related activities in a variety of locations as assigned. An Immunization Nurse may also be required to accept direction from a CDC Nurse or Immunization Nurse who is coordinating a specific clinic.

All Registered Nurses, including Registered Practical Nurses, employed by HKPRDHU are required to maintain competency in immunization and participate in clinics as required.

An Immunization Nurse is required to work with other Health Protection Division team members and with members of the public to ensure access to provincially funded vaccines; promote immunization of individuals of all ages; provide immunization, consultation, education, and health promotion. Immunization Nurses will also contribute to data collection, clinic organization and clinic evaluation.

Other duties may include vaccine storage and handling activities and consultation with Health Care Providers (HCP); vaccine refrigerator inspections; and the provincial Panorama Immunization and Inventory System.

The position involves travel and variations of the working day.

Duties and Responsibilities
Administration and Human Resources
  • Maintains current accurate documentation in client files and program records as required
  • Produces program specific technical and administrative reports as required
  • Works with management and team members to facilitate communication, work and knowledge sharing, and timely completion of tasks
  • Meets with the management team and Health Protection Division team as required for communication, consultation, and reporting purposes
  • Works in accordance with the National Standard of Canada for Psychological Health and Safety in the Workplace.
  • Consults with the Chief Nursing Officer on matters related to professional practice.
Professional
  • Maintains registration in good standing with the College of Nurses of Ontario (CNO).
  • Maintains current knowledge of and adheres to CNO guidelines and Standards of Practice.
  • Maintains competency by attending appropriate continuing education workshops, conferences and seminars, through private study and/or participation in networks as approved by Health Protection Management, and in accordance with Regulated Health Professionals Legislation.
  • Maintains effective working relationships with Health Unit staff, and personnel of other community agencies and volunteers.
Financial
  • Recommends to Health Protection Management, the purchase of equipment, supplies and materials as necessary for immunization programs.
  • Uses time, physical facilities, supplies equipment and other resources appropriately and effectively and provides appropriate documentation as required.
Program
  • Uses clinical nursing skills as required by clinic assignments.
  • Develops and maintains current knowledge of immunization to include knowledge of vaccines; understanding of MOHLTC immunization programs; legislation; vaccine management requirements; vaccination schedules; precautions and contra-indications; recognition and management of adverse events following immunization.
  • Follows Health Unit policy for all components of Health Protection Division programs including handling of vaccines, sharps and other biohazards.
  • Participates in the planning, organization, implementation and evaluation of a variety of immunization clinics.
  • Follows Health Unit and division medical directives, policies and procedures.
  • Participates in the implementation of the emergency preparedness and response plan as assigned
  • Participates in continuous quality improvement initiatives as assigned.
  • Complies with the Provincial Infectious Diseases Advisory Committee’s relevant best practice documents.
Physical
  • Works in a safe manner as required by Occupational Health and Safety legislation.
  • Performs work in an environment with occasional exposure to major disagreeable conditions or hazards.
  • Does light physical activity of long duration and medium physical activity of intermediate duration.
  • Performs work involving almost continuous periods of mental, visual and/or auditory concentration of intermediate duration and/or frequent periods of long duration.
  • Detects and works toward eliminating health hazards in all assigned areas.
Qualifications
1. Education
  • Successful completion of a Registered Practical Nurses Diploma program
  • Education program for immunization competencies is an asset
  • Registered Practical Nurse with the College of Nurses of Ontario
2. Experience
  • Clinical experience administering subcutaneous and intramuscular injections
  • Excellent oral, written communication and computer skills
  • Well-developed interpersonal skills
  • Good organizational skills
3.Other
  • Proof of current registration with College of Nurses of Ontario
  • Proficiency in the knowledge, skills and attitudes required for the role of Public Health, Front Line Provider as defined by the Core Competencies for Public Health in Canada
  • Working knowledge of the Ontario Public Health Standards, particularly in relation to Vaccine Preventable Diseases
  • Valid Ontario driver’s license and access to a vehicle
  • Current and satisfactory Criminal Records Check and Vulnerable Sector Check
  • Proof of immunizations required by HKPRDHU
  • Satisfactory completion of probationary period (equivalent of 3 months ONA contract)
  • Current CPR and First Aid (HCP level) or willingness to be certified at this level within two months of hire

COVID-19 and Daycares

Licensed child care centres are now open and operating at full capacity, but under strict protective measures due to COVID-19.

Current Situation:

On This Page:


For Child Care Providers

Child care providers must follow various COVID-19 prevention measures to protect children in their care. These measures include:

  • Ensuring all child care staff and other adults wear medical masks and eye protection (i.e. face shields) at all times while inside the child care premises, including in hallways
  • Conducting frequent and thorough cleaning and disinfecting of the facility. Frequently-touched surfaces such as doorknobs, water fountains, light switches, tabletops, electronics and toilet/faucet handles should be cleaned and disinfected at least twice a day as they are most likely to become contaminated.
  • Carrying out daily COVID-19 screening of children, staff and visitors before they can enter a childcare facility
  • Maintaining attendance records to allow for COVID-19 contact tracing and coordination if needed
  • Encouraging frequent hand washing and proper hand hygiene for children and staff
  • Following clear and rigid case management protocols should a staff member or child become ill or test positive for COVID-19.

For specifics on what is required, child care providers should consult the following resources:

Ontario Government

HKPR District Health Unit


For Parents
Screening Your Child for COVID-19 Symptoms
What to Do If Your Child Does Not Pass Screening

For KPRDSB and PVNCCDSB Schools

For TLDSB Schools

Return to Child Care Protocol for Children with COVID-19 Symptoms

Health Unit Support

The Health Unit is working with local licensed child care centres to ensure they follow proper protocols to protect the safety of children, families and staff during the pandemic. If you have questions or concerns, call the Health Unit at 1-866-888-4577, ext. 5006.


Additional Resources

Isolating During COVID-19

In certain cases, you MUST isolate or quarantine to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions. With new COVID-19 variants of concern that can be spread easier now being detected in Ontario, it’s even more important to isolate or quarantine when directed.

Please Note: On April 6, 2021, the local Medical Officer of Health issued the following updated Class Order under Section 22 (5.01.1) under the Health Protection and Promotion Act. This order replaces an original order pertaining to self-isolating due to COVID-19. The updated Class Order is designed to protect the health of local residents by reducing the spread of COVID-19 in Haliburton County, Northumberland County and the City of Kawartha Lakes.

On this page

When to Isolate

Public health staff* will give you further direction on when and how long to isolate or quarantine, depending on your circumstances. In general, you must isolate:

  • If you are diagnosed with COVID-19.
  • If you have the signs and symptoms of COVID-19, have been tested and are awaiting the results.
  • If you believe you have COVID-19 symptoms (even mild ones).

You must quarantine if you are identified as a high-risk close contact of someone who has COVID-19, is awaiting test results or is believed to have symptoms.

**NOTE: Due to workload issues, Public Health Ontario is assisting the Health Unit in following up with COVID-19 case and contacts in Northumberland County, Haliburton County and the City of Kawartha Lakes. You may be contacted by public health staff from this organization. Please follow their guidance to help stop the spread of COVID-19.

FURTHER NOTE: The federal government also has mandatory quarantine and isolation orders in effect for travelers to and from Canada. Please click here for full details.


How Long to Isolate

The length of time a person needs to isolate may vary, depending on their situation, ongoing symptoms and severity of illness. In general, you must isolate for:

  • 10 days if diagnosed with mild to moderate COVID-19 illness and symptoms
  • 20 days if you suffered more severe COVID-19 illness (e.g. requiring Intensive Care Unit level support) or are immune-compromised.

If you are a high-risk contact, you are required to quarantine for 14 days if you had close contact with someone diagnosed with COVID-19 or strongly suspected of having the virus.

Public health will be in touch with affected individuals to give further direction on what to do and how long to isolate or quarantine, depending on their unique circumstances. Please follow public health guidance, or call the Health Unit at 1-866-888-4577, ext. 5020 for further direction.


Video Resources

Learn more by watching Health Unit videos further explaining what to expect if you are asked to isolate or quarantine:


How to Isolate
Stay home

Do not use public transportation, taxis or rideshares.

Do not go to work, school or other public places.

Stay home unless you need to get tested or require emergency medical care.


Avoid contact with others

No visitors unless essential (e.g. care providers)

Stay away from seniors and people with chronic medical conditions (e.g. diabetes, lung problems, immune deficiency).

As much as possible, stay in a separate room away from other people in your home and use a separate bathroom if you have one.

Make sure that shared rooms have good airflow (e.g. open windows).

If these steps are not possible, keep a distance of at least two metres (6 feet) from others at all times.


Keep your distance

If you are in a room with other people, keep a distance of at least two metres and wear a mask that covers your nose and mouth.

Other people should wear a mask when they are in the same room as you.


Wash your hands

Wash your hands often with soap and water.

Dry your hands with a paper towel, or with your own cloth towel that no one else will share.

Use an alcohol-based hand sanitizer if soap and water are not available.


Cover your coughs and sneezes

Cover your mouth and nose with a tissue when you cough or sneeze.

Cough or sneeze into your upper sleeve or elbow, not your hand.

Throw used tissues in a lined wastebasket, and wash your hands. Lining the wastebasket with a plastic bag makes waste disposal safer.

Clean your hands after emptying the wastebasket.


Wear a mask over your nose and mouth

Wear a mask if you must leave your house to see a health care provider or to get tested for COVID-19.

Wear a mask when you are within two metres of other people, or stay in a separate room.

If you do not have a mask, maintain two metres distance from people and cover your cough and sneezes


What should I do if I develop symptoms?
  • Complete the COVID-19 Self-Assessment.
  • Contact Telehealth (1-866-797-0000) or your health care provider.
  • Anyone with whom you had close physical contact (e.g., in your household) in the two days before your symptoms started or after symptoms started should also isolate. If you have questions about this, call the local Health Unit at 1-866-888-4577, ext. 5020.
  • You will be directed by public health staff on how long you need to isolate or quarantine.
  • When you stop isolating or quarantining, you should continue with measures to prevent COVID-19, including physical distancing and properly wearing a mask or face covering.
  • If you are still unwell at the end of your isolation or quarantine period, contact Telehealth or your health care provider for further direction.

Isolating with No COVID-19 Symptoms (Older Adults and people with existing medical conditions)

After Your Isolation Period is Over

If you do not develop symptoms after your isolation period is over OR If you no longer have a fever and your symptoms have improved:

  • You can stop isolating, but for your protection, stay home except for essential trips (e.g. groceries and medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell after this period, contact Telehealth or your health care provider for further direction. You can also call the Health Unit at 1-866-888-4577, ext. 5020.


Additional Resources

211 Community Support – Easily find/search government and community-based services during COVID-19. Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.


Download and print resources below:

For Employers

Current Reopening Situation
On This Page:
Key messages
  • If staff/workers are performing tasks indoors that require them to be less than 2 metres from an unmasked or improperly masked individual without a barrier (e.g. Plexiglass, partition, wall), appropriate Personal Protective Equipment must be worn, including proper protection for eyes, nose and mouth. At a minimum, this would include a medical mask and eye protection (NOTE: This is also a requirement of the Ministry of Labour). Please refer to this COVID-19 Eye Protection guidance resource for more information.
  • Ensure employees are equipped with the proper Personal Protective Equipment (PPE) needed to do their jobs. For a directory of Workplace PPE Providers, click here.
  • Reinforce physical distancing whenever and wherever possible:
    • Allow staff to work from home if possible.
    • Avoid face-to-face meetings.
    • Avoid sharing work stations, tools or equipment.
    • Alter shifts and stagger breaks.
    • In lunch rooms and other common areas, use floor markings to show 2-metre distance between chairs. Ensure 2 metre distance is also maintained between co-workers when they remove masks to eat or drink.
  • Offer delivery or curbside pick up for customers and clients.
  • Practise good hand hygiene and respiratory etiquette always. Remind employees to wash their hands frequently with soap and water. Provide hand sanitizer and ensure access to handwashing facilities and soap.
  • Clean and disinfect work stations, and all commonly touched surfaces often.
  • Ontario is now requiring that non-medical masks or face coverings be worn inside public places. Employees who work with the public are covered by this. Provide education to workers on proper mask fit and when a mask can temporarily be removed.
  • Recommend safe carpooling among employees. Ensure physical distancing on the drive to work. Stick to two people per vehicle. The second person should sit in the back, passenger-side seat to ensure proper distance from the driver. Masks should be worn on the trip. The only exception to this two-person limit is if travelling in the same vehicle with people from your own household.
  • Develop a plan to effectively manage employee absence and ensure that everyone stays home if they are sick.
  • Consider employee and visitor screening strategies. Place posters at entrances and employee common spaces. You may also want to get staff to complete a health screening questionnaire before each work shift. The survey would ask if staff have any COVID-19 symptoms. Such a questionnaire could be done electronically or using a paper-based questionnaire sheet like the sample provided here. The Ministry of Health also has an online COVID-19 Screening Tool for Employees and an online COVID-19 Screening Tool for Customers that may be of use.
  • Train employees on key public health measures to prevent COVID-19. These workplace videos can help.
  • Regularly communicate and share credible and evidenced based information with employees and customers. Provide ongoing updates and let them know what you are doing to keep them healthy during the pandemic.
  • Support your employee’s mental health. Put in place policies that support employees who need to be absent from work due to illness or being in close contact with a confirmed COVID-19 case. Remind staff of their Employee and Family Assistance Program if your workplace has one. You can also share these Mental Health supports.
  • Develop a plan on what to do if a person who is sick visits or comes to work at your business.
  • Support any COVID-19 instructions your employees have received from a health care provider. This protects the health of your workers and customers.
  • Many businesses must now have COVID-19 safety plans in place, which must be posted prominently and made available upon request.
Workplace health and safety resources

Visit the Ontario government website for a full list of sector-specific guidelines for reopening. You can also go to these Ontario health and safety associations for specific COVID-19 health and safety advice tailored to your workplace:

Latest Updates
What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Encourage employees to screen themselves for COVID-19 each day before coming to work. The Ministry of Health has an online COVID-19 Screening Tool for Employees that may be of use.
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. Employees should not return to work until the required self-isolation period is over. Further direction on this will be provided by the Health Unit.
  • Employees are responsible to report COVID-19 illness to their employer if it is likely to cause illness to another person in the workplace. If an employee discloses they have been diagnosed with COVID-19, or have been exposed to someone with the virus, confirm they are self-isolating.
  • Physical distancing rules at work mean employees should not be in close contact with each other. If an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed. They can also call Telehealth Ontario at 1-866-797-0000. The employee may also be contacted by public health with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers.
  • Employers should also put in place policies that support employees who need to be absent from work due to illness or being a close contact of a confirmed COVID-19 case.
  • The Health Unit does not recommend that employers require clearance testing or doctor’s notes for employees to return to work.
  • Clean and disinfect surfaces that may have been touched by an employee with COVID-19 as soon as possible. Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Toronto Public Health has developed Guidance for Employers on Preventing COVID-19 in the Workplace. The Guide is included here for your information.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.
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Stay Connected

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577, ext. 5020, or email at info@hkpr.on.ca

Use of Masks and Face Coverings Inside Public Spaces

Masks and face coverings must now be worn inside all public places across the province, including businesses, facilities and workplaces. Limited exemptions are in place, including for age, medical reasons, and special accommodations.

The provincial masking requirement is made under the Reopening Ontario (A Flexible Response to COVID-19) Act (specifically Ontario Regulation 263/20 – Rules for Areas in Stage 2 and Ontario Regulation 364/20 – Rules for Areas in Stage 3). The aim of the directive is to reduce the spread of COVID-19.

For more details, please read the the following FAQs and resources. You can also contact the Health Unit at 1-866-888-4577, ext. 5020 or info@hkpr.on.ca for additional direction.

If you have additional questions about mask use at your business or workplace, refer to your COVID-19 Safety Plan, consult with your Joint Health and Safety Committee, or contact the Ministry of Labour at 1-877-202-0008.


Who is Affected?

If you own, operate or are responsible for a business or facility that is indoors and open to the public and currently operating under Stage 3 of the provincial Framework for reopening, you must have rules in place to inform people about the need to wear a mask or face covering before entering your establishment. Certain exemptions do apply on the use of masks in these indoor settings.

Most indoor settings are covered under the rules, including businesses, stores, malls/plazas, restaurants, places of worship, public libraries, real estate open houses, personal care services (relating to the hair or body), food courts, fitting rooms, driving instruction services, sports and recreation facilities (like gyms, yoga/dance studios, and fitness facilities), children’s camps, movie theatres, performing arts centres, casinos/bingo halls/gaming establishments, and racing venues, cultural centres (museums, art galleries, etc.).

Long-term care homes and retirement homes also require masks to be worn by staff and essential visitors.

Are there places where masks/face coverings do not need to be worn?

The Ontario government is now mandating face coverings be worn across the province. This includes:

  • Public spaces (for example, inside stores, event spaces, entertainment facilities and common areas in hotels).
  • Workplaces, even those that are not open to the public.
  • Vehicles that operate as part of a business or organization, including taxis and rideshares.

According to the Province, establishments in which face coverings are not required are: correctional facilities; university dorms or other similar dwellings (except when you are in common areas and can’t maintain 2 metres from others); residences for people with developmental disabilities; and instances in which people are performing/rehearsing for a film/TV production, concert, artistic event or theatrical performance.

Masks can also be temporarily removed for:

  • Receiving services that require you to take it off (for example, going to the dentist).
  • Exercising in a gym/fitness centre
  • Eating or drinking at a restaurant
  • Health and safety purposes (as necessary)

Are churches/places of worship covered under the masking rules?

Yes, mask use is required in churches or places of worship. Attendees to religious services/rites or ceremonies must wear masks at all times, while maintaining a physical distance of 2 metres (6 feet) from others. For additional directions on mask use and COVID-19 prevention measures in places of worship, click here.

Why are masks and face coverings required inside public places?

Wearing non-medical masks or face coverings (2+ layers are recommended) inside public places is another way to stop the spread of COVID-19. This is especially true as more businesses and public spaces reopen. With new, more contagious COVID-19 variants now circulating locally and in Ontario, the risk of illness is still there and precautions must continue to be taken.

Evidence supports wearing a mask when inside public places is an important measure in reducing COVID-19 transmission. Masks will not stop you from getting COVID-19, but may help protect others. Along with physical distancing, frequent handwashing, cough/sneeze hygiene, and staying home when ill, the use of a non-medical mask or face covering inside public places is another way to prevent the spread of COVID-19 in our communities.

What areas of a place of business or facility that is indoors and open to the public are subject to the non-medical mask and face covering requirements?

If staff/workers are performing tasks indoors that require them to be less than 2 metres from an unmasked or improperly masked individual without a barrier (e.g. Plexiglass, partition, wall), masks and other appropriate Personal Protective Equipment must be worn to ensure proper protection for eyes, nose and mouth.

Customers and patrons entering a business must also wear a mask or face covering that covers their mouth, nose and chin, unless exempted (see next question/answer for details). Masks must also be worn if people line up inside or outside the business (while maintaining physical distancing), as well as when accessing personal care services (like hair salons, barbershops, and tanning salons).

Are there times when you do not have to wear a face covering?

The Ontario government is now mandating the use of face coverings across the province. Below are the only situations when you do not need to wear a face covering:

  • Children do not have to wear a face covering indoors if they are younger than two years old.
  • If you have a medical condition that makes it difficult to wear a face covering, are unable to put on or remove a face covering without someone else’s help, and are receiving accommodations according to the Human Rights Code or the Accessibility for Ontarians with Disabilities Act (2005).
  • In correctional facilities or youth detention centres.
  • In university dorms or other similar dwellings, except when you are in a common area and can’t maintain 2 metres (6 feet) from others.
  • If you are performing or rehearsing for a film/television production, concert, artistic event or theatrical performance.

You can also temporarily take off your face covering to:

  • Receive services that require you to take it off (e.g. at the dentist, getting a facial)
  • Take part in an athletic or fitness activity
  • To eat or drink
  • As necessary for health and safety purposes.

What happens if patrons don’t wear a mask?

People who are responsible for a place of business or facility that is indoors and open to the public and currently operating during Stage 3 must have a COVID-19 Safety Plan to ensure people are informed of the requirement to wear a mask or face covering that covers their nose, mouth and chin when entering or remaining in an indoor public space.

A COVID-19 Safety Plan (provincial template or HKPR sample resource) describes how a business or establishment will keep employees, volunteers, patrons, and other people safe, including the wearing of masks/face coverings.

People in an enclosed public space who remove their mask for extended periods of time, will receive a verbal reminder of the requirement to wear a mask under these instructions. Failure to comply with the masking requirements could lead to a fine.

Do I have to disclose my medical condition if I don’t wear a mask?

No one is required to disclose a medical condition or reason why they are exempt from wearing a mask. Medical documentation does not need to be provided either. All a person has to say is that: “I am not able to wear a mask.”

People who are responsible for a place of business/facility that is indoors and open to the public should respect this answer. For privacy reasons, owners/operators are not allowed to ask specifics on why someone cannot wear a mask. All that owners/operators are required to do is make patrons and members of the public aware of the mask use requirement.

It is recognized there are a variety of reasons why a person cannot wear a mask and people are asked to continue to be kind to each other and support everyone in the community as we work together to stop the spread of the virus. 

The requirement to have people wear masks within a place of business or facility that is indoors and open to the public is not meant to stigmatize people who are unable to wear a mask due to medical reasons or their age.

No one should be denied service if they cannot wear a mask. To protect their staff and customers, some businesses may offer their service in another way (such as through curbside pickup, delivery services) without allowing someone to enter without a mask.

To avoid potential problems, call ahead to a business to see what its policy is regarding masking and to see if curbside pickup or delivery service options are available.

Why can’t mask use be a voluntary decision?

Although there has been information and messaging shared on the public health benefits of wearing a mask when physical distancing is a challenge, many people will still not wear a mask. Many of the people who are now testing positive for COVID-19 are asymptomatic and do not realize they are ill. If they do not wear a mask in public, they can easily spread the virus to other, more vulnerable people within the community.

The requirement to wear a mask within a place of business or facility that is indoors and open to the public is meant to serve as a reminder to everyone who can wear a mask, that they should be doing so to help protect others.

How is this being enforced?

Every owner/operator of a place of business or facility that is indoors and open to the public will have a COVID-19 Safety Plan that outlines the requirements for customers/patrons to wear a mask or face covering when entering the premises.

Employees and operators will provide a verbal reminder to any customer entering the premises without a mask that the customer should be wearing a mask as a result of this directive.

Implementation of this will be enacted and enforced in ‘good faith’ and will be primarily used as a means to educate people on mask use in public spaces. 

No one should be denied service if they cannot wear a mask. However, service may be offered in an alternate way (such as curbside pickup, delivery) without allowing an unmasked person to enter the facility.

Public Health Inspectors from the HKPR District Health Unit, as well as municipal bylaw and local police officers, will be involved in providing additional education and enforcement to operators of commercial establishments.

What are the fines?

As per the Reopening Ontario (A Flexible Response to COVID-19) Act, those who do not comply with the above noted requirements may be liable for a fine of: $750 – $1,000 for an individual owner/operator of a commercial establishment, to a maximum of $100,000 or in the case of a corporation, not more than $10,000,000 for each day or part of each day on which the offence occurs or continues.

Are both businesses and customers subject to fines?

As noted above, implementation of this restriction will be enacted and enforced in ‘good faith’ and will be primarily used as a means to educate people on mask use in public spaces.

As per the Reopening Ontario (A Flexible Response to COVID-19) Act, those businesses that do not comply with the instructions may be liable for a fine of $750 to $1,000 for an individual, to a maximum of $100,000, or in the case of a corporation, not more than $10,000,000 for each day or part of each day on which the offence occurs or continues.

What would be the best way for store owners to address the issue if patrons don’t have or refuse to wear a mask for both reasons that are legitimate and those that are not?

People who are responsible for a place of business or facility that is indoors and open to the public are asked to use their “best effort” to ensure patrons and members of the public wear a mask while in the commercial premise. This means offering a verbal reminder to the patron that mask use is required within the establishment or a verbal reminder about mask use if the person removes the mask while in the premise. 

No one should be denied service if they cannot wear a mask. However, service may be offered in an alternate way (such as curbside pickup, delivery) without allowing an unmasked person to enter the facility.

For privacy reasons, if you are someone who is responsible for a place of business or facility that is indoors and open to the public, you cannot ask patrons the reasons they cannot wear a mask. All you are required to do is make patrons and members of the public aware of the mask use requirement.

Do restaurant servers need to wear masks?

Servers must wear a mask and eye protection, as part of the required Personal Protective Equipment (PPE). The COVID-19 Safety Plan must describe the requirements of wearing masks or face coverings, and the wearing of PPE.

Is it mandatory that employees working in retail stores are required to wear masks?

Yes. The COVID-19 Safety Plan must describe the requirements of wearing masks or face coverings, and the wearing of PPE.

Are staff and customers still required to wear a mask if there is a plexiglass barrier between them?

Yes, a barrier is not sufficient to stop the droplet transmission of the virus. When both parties are wearing a mask, it protects both the staff and the customer from the potential spread of the virus.

Can I remove my mask or face covering if physical distancing is not a concern in the establishment or enclosed public space I am visiting?

Members of the public are permitted to temporarily remove a mask for the following reasons:

  • Receiving services (including eating or drinking when dine-in services are allowed), 

OR

  • While actively engaging in an athletic or fitness activity including water-based activities.

Ensure you wash your hands using soap and water or an alcohol-based hand sanitizer before and after removing your mask or face covering.

What should store owners and staff do if a customer does not/cannot wear a mask?

Owners/operators and staff of commercial establishments are asked to use their “best effort” to ensure patrons and members of the public wear a mask while in the commercial premise. This means offering a verbal reminder to the patron that mask use is required within the establishment or a verbal reminder about mask use if the person removes the mask while in the premise.

No one should be denied service if they cannot wear a mask. However, service may be offered in an alternate way (such as curbside pickup, delivery) without allowing an unmasked person to enter the facility.

I work in a hot commercial kitchen/warehouse. Do I need to wear a mask?

If you work in a commercial establishment, a mask should be worn when interacting with the members of the public inside. You may want to contact your Ministry of Labour representative to clarify if mask and/or Personal Protective Equipment is required in your situation to avoid a potential fine.

Who do I call if I want to report a business not requiring customers to wear a mask?

To report a non-complying business, or for more information on the Health Unit’s instructions to places of business or facilities that are indoors and open to the public to require the use of masks by patrons, call the Health Unit toll-free at 1-866-888-4577, ext. 5020.

Can a person be refused service for not wearing a non-medical mask or face covering?

The implementation should be enforced in “good faith” and any person not wearing a mask will receive a verbal reminder from the staff of the establishment.

No one should be denied service if they cannot wear a mask. However, service may be offered in an alternate way (such as curbside pickup, delivery) without allowing an unmasked person to enter the facility.

How do I choose a non-medical mask or face covering?

In choosing a non-medical mask, ensure it is:

  • Made of 2+ layers of tightly woven fabric (such as cotton or linen)
  • Well-fitted with ear loops or ties
  • A comfortable fit against your face and allows you to breathe easily without having to adjust it
  • Large enough to completely cover the nose and mouth without gaping
  • Durable to allow you to frequently wash and dry it without losing its shape

Other options for non-medical masks include wearing a bandana or scarf, or making one out of a T-shirt or a bandana. The Public Health Agency of Canada also offers instructions on how to make a homemade face coverings.

Are face shields allowed?

A face shield is not a substitute for wearing a face mask as it does not filter respiratory droplets. A face shield may provide additional protection for the wearer against droplets expelled from another person, however these droplets may still be inhaled around the shield. Respiratory droplets expelled by the wearer may escape around the sides of the face shield, which therefore provides less protection to others. If you choose to wear a face shield, we recommend – if possible – to wear it in addition to a properly fitted cloth masks.

If I can’t wear a mask, can I wear a face shield?

A face shield would not be considered an equal substitute for a face mask as it does not provide filtering capacity. However, the World Health Organization (WHO) supports the use of face shields as a “better than nothing” alternative to face masks if there is a shortage of non-medical masks or for populations who are not able to properly wear non-medical masks, such as individuals with a respiratory condition that prevents them from wearing a mask. The WHO makes note that face shields are inferior to face masks at preventing the spread of an infection through droplets and at a minimum should extend below the chin and cover the sides of the face. 

What is the proper way to use a non-medical mask or face covering?

  • Wash your hands immediately before putting it on and immediately after taking it off (use good hand hygiene while wearing it too)
  • Masks should fit snugly, but comfortably against your face (non-gaping) allowing you to breathe without restriction. Masks should be secured with ties or ear loops and have multiple fabric layers
  • Do not share cloth masks with others
  • Remember not to touch or rub your eyes while wearing it
  • Avoid moving, adjusting or touching your mask while using it, as it could become contaminated on the outside.
  • Change face coverings if they get slightly wet or dirty
  • Wash the cloth mask after each use as it can get damp or dirty:
  • Put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
  • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.
  • Wash your hands with soap and water after putting the mask into the laundry.
  • Homemade masks that cannot be washed should be thrown out in a properly lined garbage bin as soon as they get damp, dirty or crumpled. Do not throw used masks on the ground or in a shopping cart. Immediately after wash your hands with soap and water.

Watch this How to Use a Cloth Mask Video for additional tips. 

What is double masking? Is it now recommended given the new, more contagious COVID-19 variants of concern circulating in Ontario?

Double-masking means wearing one face mask on top of another. An example is wearing a disposable mask underneath a cloth mask.

In early February 2021, the U.S. Centers for Disease Control and Prevention released new research that found wearing a cloth mask over a surgical mask offers more protection against the coronavirus, as does tying knots on the ear loops of surgical masks. This has resulted in new CDC guidelines for Americans on improving mask fit, which includes adding layers of material to a mask (either by using cloth masks with multiple layers of fabric, or by wearing a disposable mask under a cloth mask).

This change comes as new, more contagious COVID-19 variants are circulating. So far, the Public Health Agency of Canada has not changed its recommendations on mask use in Canada. In November 2020, PHAC did update its recommendations to say non-medical masks should be made of at least three layers, with the middle layer being a filter-type fabric.

Currently in Ontario, you must wear a non-medical mask or face covering that covers your nose, mouth and chin inside any business or public place. Properly wearing a mask inside public spaces and maintaining 2 metres physical distance from others are important measures to reduce the spread of COVID-19. Masks will not stop you from getting COVID-19, but can help protect others.

While there is no instruction to ‘double mask’ in Canada, consider doing so if it makes you feel more comfortable (taking care to ensure it does not make breathing difficult). Add an extra layer to your cloth mask or try wearing a cloth mask over a disposable mask.

The best advice to prevent COVID-19 remains staying home as much as possible and avoiding contact with other people you do not live with.


Additional Resources

Posters For Businesses/Commercial Establishments

How to Use/Wear a (3-Layer) Cloth Mask Video – HKPR District Health Unit Video

Beach Water Test Results

Before heading to the beach, ensure it’s safe for swimming.

Each summer from June to August, the Health Unit does regular testing of beaches in Northumberland County, Haliburton County and the City of Kawartha Lakes to ensure they are safe for swimming. Test results are then shared on this website and via the Health Unit’s Facebook and Twitter pages.

PLEASE NOTE: Beach water testing program is now completed for 2020

The Health Unit uses a three-colour system to show test results for local beaches:

  • Green – Open (safe for swimming) – Low Risk
  • Yellow – Advisory Posting – Medium Risk – (Based on latest test results, there are high counts of bacteria in the water. Swimming is not recommended, as it may increase your risk of developing minor skin, eye, ear, nose or throat infections or stomach illness. If you choose to swim during this advisory, avoid dunking your head or swallowing the water).
  • Red – Closed (do not swim; not open for public use) – High Risk

Related Links

Workplace COVID-19 Video Resources

Watch these videos for tips on how to prevent the spread of COVID-19 in your workplace.


From the HKPR Youtube Channel

Visit us on Youtube for more videos, or click here for general COVID-19 prevention videos.


COVID-19 – Cleaning With Disinfecting Wipes at Work

Haliburton Office

Please Note: As of April 8, 2021, the Health Unit offices are closed to the public due to Ontario’s COVID-19 State of Emergency.


191 Highland Street, Unit 301
Haliburton ON K0M 1S0
Toll-free: 1-866-888-4577


The Health Unit’s programs and services are developed under the guidance of the Ontario Public Health Standards: Requirements for Programs, Services and Accountability (OPHS). The Standards are published by the Ministry of Health and Long-Term Care and include Protocols and Guidelines that define specific requirements for programs and services.

Port Hope Office

Please Note: As of April 8, 2021, the Health Unit offices are closed to the public due to Ontario’s COVID-19 State of Emergency.


200 Rose Glen Road
Port Hope ON L1A 3V6
Toll-free: 1-866-888-4577


The Health Unit’s programs and services are developed under the guidance of the Ontario Public Health Standards: Requirements for Programs, Services and Accountability (OPHS). The Standards are published by the Ministry of Health and Long-Term Care and include Protocols and Guidelines that define specific requirements for programs and services.

Lindsay Office

Please Note: As of April 8, 2021, the Health Unit offices are closed to the public due to Ontario’s COVID-19 State of Emergency.


108 Angeline Street South
Lindsay ON K9V 3L5
Toll-free: 1-866-888-4577


The Health Unit’s programs and services are developed under the guidance of the Ontario Public Health Standards: Requirements for Programs, Services and Accountability (OPHS). The Standards are published by the Ministry of Health and Long-Term Care and include Protocols and Guidelines that define specific requirements for programs and services.

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