Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions.

Please Note: On April 14, 2020, the local Medical Officer of Health issued the following Class Order under Section 22 (5.01.1) under the Health Protection and Promotion Act. This order is designed to protect the health of local residents by reducing the spread of COVID-19 in Haliburton County, Northumberland County and the City of Kawartha Lakes.

On this page

When to Self-Isolate
  1. If you’ve travelled outside of Canada and have just returned
  2. If you have COVID-19 symptoms, or provide care to someone with symptoms
  3. If you do NOT have COVID-19 symptoms, but have been advised to self-isolate.

How to Self-Isolate
Stay home

Do not use public transportation, taxis or rideshares.

Do not go to work, school or other public places.


Avoid contact with others

No visitors unless essential (e.g. care providers)

Stay away from seniors and people with chronic medical conditions (e.g. diabetes, lung problems, immune deficiency).

As much as possible, stay in a separate room away from other people in your home and use a separate bathroom if you have one.

Make sure that shared rooms have good airflow (e.g. open windows).

If these steps are not possible, keep a distance of at least two metres (6 feet) from others at all times.


Keep your distance

If you are in a room with other people, keep a distance of at least two metres and wear a mask that covers your nose and mouth.

If you cannot wear a mask, people should wear a mask when they are in the same room as you.


Wash your hands

Wash your hands often with soap and water.

Dry your hands with a paper towel, or with your own cloth towel that no one else will share.

Use an alcohol-based hand sanitizer if soap and water are not available.


Cover your coughs and sneezes

Cover your mouth and nose with a tissue when you cough or sneeze.

Cough or sneeze into your upper sleeve or elbow, not your hand.

Throw used tissues in a lined wastebasket, and wash your hands. Lining the wastebasket with a plastic bag makes waste disposal safer.

Clean your hands after emptying the wastebasket.


Wear a mask over your nose and mouth

Wear a mask if you must leave your house to see a health care provider.

Wear a mask when you are within two metres of other people, or stay in a separate room.


What should I do if I develop symptoms?
  • Complete the COVID-19 Self-Assessment.
  • Contact Telehealth (1-866-797-0000) or your health care provider.
  • Anyone with whom you had close physical contact (e.g., in your household) in the two days before your symptoms started or after symptoms started should also self-isolate. If you have questions about this, call the local Health Unit at 1-866-888-4577, ext. 2050.
  • Isolate for 14 days beginning when your symptoms started.
  • After 14 days, you can stop isolating if you:
    • No longer have a fever and your symptoms have improved
    • Did not develop any symptoms. You MUST continue with physical distancing measures.
  • If you are still unwell at 14 days, contact Telehealth or your health care provider for further direction.

Self-Isolating with NO COVID-19 Symptoms (Older Adults and people with existing medical conditions)

After 14 Days

If you do not develop symptoms after 14 days OR If you no longer have a fever and your symptoms have improved:

  • You can stop self-isolating, but for your protection, stay home except for essential trips (e.g. groceries and medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell at 14 days, contact Telehealth or your health care provider for further direction. You can also call the Health Unit at 1-866-888-4577, ext. 5020.


Additional Resources
Watch our video on YouTube

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) How to self-isolate

211 Community Support – Easily find/search government and community-based services during COVID-19. Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.


Download and print resources below:

For Employers

No matter where and how you work, it’s important to take steps to prevent the spread of COVID-19. As an employer, it rests with you to ensure all preventive measures are being followed.

Carefully review the specific guidelines to reopen your business during COVID-19 and read on for further recommendations/resources.

On this page:
Key messages
  • Plan for physical distancing whenever and wherever possible. If the work can be done at home, allow staff to do that. Avoid face-to-face meetings. Avoid sharing work stations, tools or equipment, alter shifts, and stagger breaks. Arrange for delivery or curbside pick up for customers and clients. Prioritize physical distancing as a key measure to stop the spread of COVID-19 in your workplace.
  • Practise good hand hygiene and respiratory etiquette always. Remind employees to wash their hands frequently with soap and water. Provide hand sanitizer and ensure access to handwashing facilities and soap.
  • Clean and disinfect work stations, and all commonly touched surfaces often.
  • Be aware that the Health Unit is now instructing that non-medical masks or face coverings be worn inside public places. Employees who work with the public are covered by this. Learn more about this.
  • Develop a plan to effectively manage employee absence and ensure that everyone stays home if they are sick.
  • Consider employee and visitor screening strategies. Place posters at entrances and employee common spaces. You may also want to get staff to complete a health screening questionnaire before each work shift. The survey would ask if staff have any COVID-19 symptoms. Such a questionnaire could be done electronically or using a paper-based questionnaire sheet like the sample provided here.
  • Train employees on key public health measures to prevent COVID-19. These workplace videos may help.
  • Regularly communicate and share credible and evidenced based information with employees and customers. Provide ongoing updates and let them know what you are doing to keep them healthy during the pandemic.
  • Ensure employees are equipped with the proper Personal Protective Equipment (PPE) needed to do their jobs. For a directory of Workplace PPE Providers, click here.
  • Support your employee’s mental health. Remind staff of their Employee and Family Assistance Program if your workplace has one. You can also share these Mental Health support tips.
  • Develop a plan on what to do if a person who is sick visits or comes to work at your business.
Workplace health and safety resources

Visit the Ontario government website for a full list of sector-specific guidelines for reopening. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your workplace:

Latest Updates
What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed or call Telehealth Ontario at 1-866-797-0000 The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.
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Stay Connected

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577, ext. 5020, or email at info@hkpr.on.ca

COVID Alert Tracing App

A free, easy and safe-to-use app is now available to help prevent the spread of COVID-19.

The federal and Ontario governments have teamed up to develop the new COVID Alert app that can be downloaded to your smartphone.

The COVID Alert app will:

  • Notify you if you’ve been exposed to COVID-19
  • Offer advice on what to do next
  • Let others who have been in close contact with you know if you test positive for the virus (without sharing personal information).

The app does not collect personal information or health data, and does not know or track the location, name, address, or contacts of any user.

The more people who download COVID Alert, the more effective it is. The app can reduce the spread of COVID-19 by more quickly identifying potential new cases and contacts.

To download or learn more, visit:

For more information about COVID Alert, contact the Health Unit at 1-866-888-4577, ext. 5020, or email: info@hkpr.on.ca.

Public Settings – Safe Reopening During COVID-19

As more businesses, services and activities resume, the need to continue taking COVID-19 precautions is important. Read on for specific reopening guidelines/rules for different public settings and situations. Please note that the Health Unit has also put in place instructions on the use of non-medical masks or face coverings inside public places.

If you have further questions, contact the Health Unit at 1-866-888-4577, ext. 5006, or email info@hkpr.on.ca .

On This Page

Click on links below to easily access content for each public setting:

Community Centres
  • These facilities are for sports and recreational activities, including gyms and fitness studios
  • Physical distancing must be maintained, except if playing a team sport or as needed for personal training
  • Limits are in place on the number of people allowed in areas containing weights or exercise machines. The number is limited to a total that will allow for safe physical distancing of at least 2-metres at all times.
  • The same limit that allows for safe physical distancing applies to fitness classes and organized activities. It’s strongly recommended to assign spaces to class participants by marking circles on the floor to indicate where to stand/exercise
  • Currently, Ontario is limiting large gatherings of people. Indoor gatherings of no more than 50 people are allowed. The limit on outdoor gatherings is 100 people. Gathering limits do not apply in all other areas (E.g. pools, tennis courts and rinks).
  • Equipment must be cleaned and disinfected between users or at the end of a game.
  • Washrooms, locker rooms, change rooms, showers or other amenities open to the public must be cleaned and disinfected frequently.
  • Community rooms at these facilities are subject to the same physical distancing measure and gathering limits as noted above. In addition:
    • Table games/activities that do not allow for a safe 2-metre (6 foot) distance are not allowed
    • Communal kitchens and interior dining spaces in a community centre stay closed
    • Food concession stands may open
  • When it comes to the use of non-medical masks or face coverings:
    • Patrons and staff must wear masks in all public areas and any location in which they interact with others
    • Masks are not required to be worn outside, or while exercising or swimming.
Day Camps
Pools, Splash Pads and Wading Pools
  • Locker rooms, change rooms, showers and washrooms must be cleaned and disinfected as frequently as necessary to maintain a safe and sanitary environment
  • Access is not allowed to high-touch features such as pool slides, diving boards and climbing structures (only exception is ladders)
  • A pool, splash pad, spray pad, wading pool or whirlpool must comply with physical distancing requirements. This includes: operating with a reduced capacity or activity enrolment, and operating by appointment or timed entry
  • Equipment provided or rented to patrons must be cleaned and disinfected after each use
  • Steam rooms and saunas are not allowed to open at this time
  • When it comes to the use of non-medical masks or face coverings:
    • Patrons and staff must wear masks in all public areas and any location in which they interact with others
    • Masks are not required to be worn outside, or while exercising or swimming.
Playgrounds and Play Structures
  • Outdoor playgrounds and play structures can now open. There are no recommendations for extra cleaning or disinfecting of these structures. Anyone who uses playground equipment is encouraged to wash hands with soap and water or perform hand hygiene with alcohol-based hand sanitizer after playing on them. Always stay home if you are sick.
  • For indoor playgrounds and play structures:
    • Physical distancing of at least 2-metres (6 feet) must be in place at all indoor facilities, except if individuals are in the same household or social circle.
    • Gathering limits of no more than 50 people must be followed at these indoor facilities.
    • High-touch surfaces should be cleaned and disinfected at least twice a day, or more often when necessary.
  • When it comes to the use of non-medical masks or face coverings:
    • Patrons and staff must wear masks in all public areas and any location in which they interact with others
    • Masks are not required to be worn outside
Team Sports/Live Sporting Events
  • Prolonged or deliberate contact while playing sports is not allowed.
  • Team sports (like wrestling, judo) in which body contact is common or integral are not yet permitted, unless measures are in place to prevent prolonged or deliberate physical contact
  • Amateur and recreational sports leagues may resume as long as they do not allow prolonged or deliberate physical contact between players OR if measures are in place to avoid physical contact between players
  • Leagues can have no more than 50 participants in total. If a league goes over this limit, it may divide into smaller groups of no more than 50. Currently, players are not allowed to compete against others outside of their league/group.
  • Spectators at indoor sporting events (including professional sports) are limited to 50 people, while a maximum of 100 people are allowed at outdoor events (these totals do not include players or event participants). Physical distancing measures must be in place, with assigned seating where possible
  • When it comes to the use of non-medical masks or face coverings:
    • Patrons and staff must wear masks in all public areas and any location in which they interact with others
    • Masks are not required to be worn outside, or while exercising.
Restaurant/Bars
  • Restaurants, bars, food trucks, concession stands, and other food/drink establishments may open for dine-in eating. No buffet-style service may be provided. Patrons must be seated when eating or drinking.
  • Capacity limits for dine-in eating are based on the ability of patrons to maintain a physical distance of at least 2 metres (6 feet) from others. Establishments must take appropriate measures to ensure a 2-metre distance between tables (unless they are separated by plexiglass or some other impermeable barrier)
  • Nightclubs are not allowed to open, except to serve food or drinks to patrons (must follow same rules that apply to restaurants/bars).
  • Singing or music may be performed by a person or group at the restaurant/bar with restrictions, such as physical distancing measures and barriers being put up between performers and patron.  Dancing may only be performed by someone working at the establishment with restrictions.
  • Physical distancing of 2-metres between patrons from different households or social circles also applies to food trucks, food courts, concession stands and tours (including tasting at wineries, breweries and distilleries)
  • For outdoor patios or dining areas, seating must be configured to allow at least 2-metres distance between tables. Patrons do not need to wear non-medical masks on patios.
  • When it comes to the use of non-medical masks or face coverings in restaurants/bars:
    • Patrons who come for dine-in eating must wear a mask upon entering and exiting the premises. Masks also need to be worn if they get up for anything during their meal (including using the washroom). Masks are not required when seated at a table
    • Restaurant servers who interact with customers must wear masks.
Performing Arts Centres/Theatres
  • Spectators at indoor events (like concerts and theatrical performances) are limited to 50 people, while a maximum of 100 people are allowed at outdoor events, Physical distancing measures must be in place, with assigned seating where possible.
  • Singers and brass/wind instrument players must be separated from any spectators by plexiglass or another impermeable barrier.
  • Every performer or employees of the performing arts centre/theatre must maintain a physical distance of at least 2-metres from every other person, except for:
    • Performances and rehearsals
    • The purchase of tickets/admission, food or beverages
    • Health and safety reasons
  • When it comes to the use of non-medical masks or face coverings:
    • Patrons and staff must wear masks in all public areas and any location in which they interact with others
    • Masks are not required to be worn outside
Weddings
  • Indoor weddings are limited to 50 people, while a maximum of 100 people is allowed at outdoor weddings. NOTE: These crowd limits apply if a wedding is held at a private home. If a wedding is held in a public hall, building or structure, the gathering must not exceed 30% of the capacity of the particular room
  • All wedding attendees must follow 2-metre physical distancing rules.
  • No buffet-style dinner is allowed. Guests must be seated when eating or drinking. Seating must be configured so that guests at different tables are separated by: a distance of 2 metres OR plexiglass or another impermeable barrier.
  • No one is allowed to dance, sing or perform music except if they are a hired performer, musician or entertainer. To perform, they must:
    • Be separated from guests and other performers by plexiglass or another impermeable barrier while singing or performing on a brass/wind instrument
    • Maintain a physical distance of at least 2-meters from every other person while singing or performing music
    • Clean and disinfect equipment used while singing or performing music between each use.
  • There is one exception to the dancing rule: a first dance is allowed for the bride and groom and their parents
  • Singing is not allowed during the wedding service.
  • When it comes to the use of non-medical masks or face coverings at weddings:
    • Guests must wear a non-medical mask upon entering/exiting the venue. Masks can be removed when seated.
    • Guests who need to get up for anything during the service or meal (such as going to the washroom) must re-mask.
    • The bride and groom are not required to wear a mask during wedding vows. The officiant (priest/minister) is not required to wear a mask if he/she maintains 2-metre physical distance
    • Guest are not required to wear mask outdoors if they can maintain a 2-metre physical distance
    • Servers who interact with guests must wear masks.

Use of Non-Medical Masks and Face Coverings Within Indoor Public Spaces

To prevent the spread of COVID-19, the Haliburton, Kawartha, Pine Ridge District Health Unit is updating its original instruction from July 13 on the use of non-medical masks or face coverings in indoor public spaces in the area. These updated instructions take effect at 12:01 am on July 17, 2020, and include most commercial establishments/services and indoor public places in Haliburton County, Northumberland County and the City of Kawartha Lakes.

The revised instructions have been updated under the authority of the Reopening Ontario (A Flexible Response to COVID-19) Act and apply to all persons responsible for operating a place of business or facility that is indoors and open to the public currently permitted to operate under Ontario Regulation 263/20 – Rules for Areas in Stage 2 and Ontario Regulation 364/20 – Rules for Areas in Stage 3. The aim of the directive is to prevent the spread of COVID-19 in this region.

For more details, please read the Health Unit’s updated Fact Sheet on Required Use of Non-Medical Masks and Face Coverings Within Indoor Public Spaces. You can also view additional FAQs below, as well as posters, policy and resources to assist you with compliance.

Please Note: This order applies to non-medical masks and face coverings. Medical masks are different and must only be used by health care workers.


Who is Affected?

If you own, operate or are responsible for a business or facility that is indoors and open to the public and currently operating under Stage 3 of the provincial Framework for reopening, you must have policies in place to inform people about the need to wear a mask or face covering before entering your establishment. Certain exemptions do apply on the use of masks in these indoor settings.

The Health Unit’s updated instructions apply to any places of business or facilities that are indoors and open to the public and used for the purposes of offering goods or services for sale or use. These establishments include: a mall or other structure containing commercial premises, and currently include the following:

  • Retail stores, convenience stores, malls/plazas, restaurants, personal service settings, grocery stores and bakeries, gas stations, indoor farmers’ markets, areas of mechanics’ shops/garages/repair shops, which are open to the public

Other indoor public places are also covered by this order, including: 

  • Churches/places of worship, public libraries, real estate open houses, personal care services (relating to the hair or body), food courts, fitting rooms, driving instruction services, sports and recreation facilities (like gyms, yoga/dance studios, and fitness facilities), children’s camps, movie theatres, performing arts centres, casinos/bingo halls/gaming establishments, and racing venues, cultural centres (museums, art galleries, etc.).

What establishments are NOT included in this instruction?

Establishments that do not fall under the definition of a commercial establishment are: 

  • Schools, child care centres, business offices that are not open to members of the public, professional offices where clients receive purchased services (e.g., lawyers’ offices) that are not open to members of the public, hospitals, independent health facilities, offices of regulated health professionals.

Are churches/places of worship covered under these updated instructions?

Yes, churches or places of worship are now included in the updated instructions for requiring mask use. Attendees to religious services/rites or ceremonies must wear masks until seated, with a secured physical distance of 2 metres (6 feet) from others. For additional directions on mask use and COVID-19 prevention measures in places of worship, click here.

Why is this instruction on masks being updated (on July 17) so soon after it took effect (on July 13)?

With the move to Stage 3 on July 17, more businesses and services are reopening in Haliburton County, Northumberland County and the City of Kawartha Lakes. The Health Unit’s revised instructions are meant to provide additional clarity and direction for mask use in these newly-opened establishments.

Wearing non-medical masks or face coverings inside public places is another way to prevent the spread of COVID-19 in this area. As we move into Stage 3 reopening and more businesses and public spaces open and people increase their contacts, the risk of a rapid rise in infections and outbreaks is ever-present. Although the number of cases of COVID-19 in the Health Unit area is declining, the risk of ongoing spread remains as the reopening process continues.

Increasing scientific evidence supports wearing a mask when in enclosed public spaces as an important measure in reducing COVID-19 transmission, while the risk of rising rates of infection continues. Together with physical distancing, hand and cough hygiene, and staying home when ill, the use of a non-medical mask or face covering in a commercial establishment is an additional public health measure that may help prevent the spread of COVID-19 in our communities.

What areas of a place of business or facility that is indoors and open to the public are subject to the non-medical mask and face covering requirements?

  • Any areas in which customers interact with one another or with staff members

OR

  • Any areas that are open or accessible to members of the public

Except where: The area is outside, whether or not the area is covered (e.g. a restaurant patio)

Are there exemptions on the use of non-medical masks and face coverings in certain settings (E.g. restaurants, sports/recreational facilities, places of worship, etc.)?

Non-medical masks and face coverings must be worn in most indoor places and situations. Generally, this applies when patrons/customers are ‘roaming’ around inside the business/facility and are not yet ‘in place’ (i.e. seated) with a secured distance of 2 metres (6 feet) from others. The only exceptions to mask use in indoor public spaces are in following instances:

  • In restaurants/food courts, patrons eating inside must wear a mask until seated. Masks must be worn upon entry and exit, and if patrons get up to walk around the restaurant (including to use the washroom). Patrons eating on an outdoor patio do not need to wear masks.
  • In sports and recreation facilities (like gyms and fitness clubs), masks must be worn at all times  in change rooms, washrooms and waiting areas. The only exception is when people take part in a specific activity or sport.  
  • In cinemas/movie theatres, performing arts centres, and casinos/bingo halls/gaming establishments, people must wear masks in all public spaces. The only exception is when patrons are seated with a secured physical distance of 2 metres (6 feet) from others.
  • For indoor weddings, funeral services or religious services/rites or ceremonies, attendees must wear masks until seated with a secured physical distance of 2 metres (6 feet) from others.

What happens if patrons don’t wear a mask?

People who are responsible for a place of business or facility that is indoors and open to the public and currently operating during Stage 3 should have a policy to ensure public is informed of the requirement to wear a mask or face covering that covers their nose, mouth and chin when entering or remaining in an indoor public space.

People in an enclosed public space who remove their mask for extended periods of time, will receive a verbal reminder of the requirement to wear a mask under these instructions.

Who is exempt from this instruction?

The following people are exempt from the instruction to wear a mask while inside a commercial establishment. Please note: a person refers to any customer, patron, employee, or visitor who enters the premises:

  • The Person is a child under the age of two years; or a child under the age of 5 years either chronologically or developmentally and he or she refuses to wear a face covering and cannot be persuaded to do so by their caregiver
  • The Person is unable to remove their mask without assistance
  • For any other medical reason, the Person cannot safely wear a non-medical mask or face covering such as, but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing information
  • For any religious reason, the Person cannot wear a non-medical mask or face covering or cannot cover the face in a manner that would properly control the source.

Do I have to disclose my medical condition if I don’t wear a mask?

No one is required to disclose a medical condition or reason why they are exempt from wearing a mask. All a person has to say is that: “I am not able to wear a mask.”

People who are responsible for a place of business/facility that is indoors and open to the public should respect this answer. For privacy reasons, owners/operators are not allowed to ask specifics on why someone cannot wear a mask. All that owners/operators are required to do is make patrons and members of the public aware of the mask use requirement.

It is recognized there are a variety of reasons why a person cannot wear a mask and people are asked to continue to be kind to each other and support everyone in the community as we work together to stop the spread of the virus. 

The requirement to have people wear masks within a place of business or facility that is indoors and open to the public is not meant to stigmatize people who are unable to wear a mask due to medical reasons or their age.

No one should be denied service if they cannot wear a mask.

Why can’t mask use be a voluntary decision?

Although there has been information and messaging shared on the public health benefits of wearing a mask when physical distancing is a challenge, many people will still not wear a mask. Many of the people who are now testing positive for COVID-19 are asymptomatic and do not realize they are ill. If they do not wear a mask in public, they can easily spread the virus to other, more vulnerable people within the community.

These instructions to wear a mask within a place of business or facility that is indoors and open to the public are meant to serve as a reminder to everyone who can wear a mask, that they should be doing so to help protect others.

Where can I find a mask if I can’t afford to buy one?

We are working with our community partners to connect people in need with masks. People can call the Health Unit at 1-866-888-4577, ext. 5020, to learn more about accessing a mask. Another option is to use what you have at home – if someone cannot afford a non-medical mask, they are requested to use a bandana or scarf as a face covering.

Are places of business or facilities that are indoors and open to the public required to purchase masks or have them on hand for customers?

No, under the instructions issued by the Health Unit, places of business or facilities that are indoors and open to the public are not required to provide non-medical masks or face coverings to customers. If a customer does not have a non-medical mask, they can wear other face coverings, including a bandana or scarf.

How is this being enforced?

Every owner/operator of a place of business or facility that is indoors and open to the public will have a policy requiring members of the public wear a mask or face covering when entering public areas of the enclosed public space.

Employees and operators will provide a verbal reminder to any customer entering the premises without a mask that the customer should be wearing a mask as a result of this directive.

Implementation of the policy will be enacted and enforced in ‘good faith’ and will be primarily used as a means to educate people on mask use in public spaces. 

No one should be denied service if they cannot wear a mask.

Public Health Inspectors from the HKPR District Health Unit, as well as municipal bylaw and local police officers will be involved in providing additional education and enforcement to operators of commercial establishments.

What are the fines?

As per the Reopening Ontario (A Flexible Response to COVID-19) Act, those who do not comply with the above noted requirements may be liable for a fine of $750 – $1,000 for an individual owner/operator of a commercial establishment, to a maximum of $100,000 or in the case of a corporation, not more than $10,000,000 for each day or part of each day on which the offence occurs or continues.

Are both businesses and customers subject to fines?

As noted above, implementation of the policy will be enacted and enforced in ‘good faith’ and will be primarily used as a means to educate people on mask use in public spaces.

As per the Reopening Ontario (A Flexible Response to COVID-19) Act, those businesses that do not comply with the instructions may be liable for a fine of $750 to $1,000 for an individual, to a maximum of $100,000, or in the case of a corporation, not more than $10,000,000 for each day or part of each day on which the offence occurs or continues.

What would be the best way for store owners to address the issue if patrons don’t have or refuse to wear a mask for both reasons that are legitimate and those that are not?

People who are responsible for a place of business or facility that is indoors and open to the public are asked to use their “best effort” to ensure patrons and members of the public wear a mask while in the commercial premise. This means offering a verbal reminder to the patron that mask use is required within the establishment or a verbal reminder about mask use if the person removes the mask while in the premise. 

No one should be denied service if they cannot wear a mask.

For privacy reasons, if you are someone who is responsible for a place of business or facility that is indoors and open to the public, you cannot ask patrons the reasons they cannot wear a mask. All you are required to do is make patrons and members of the public aware of the mask use requirement.

Do people need to wear masks when on a restaurant patio? Do the servers need to wear masks?

No, customers do not need to wear a mask while on a restaurant patio as this is outside and is an exception to the instructions issued by the Health Unit. Servers who are interacting with the customers in the commercial establishment are required to wear face masks.

Do people need to wear a mask while at a hotel or bed and breakfast?

Hotels and Bed and Breakfasts offer services and would be considered commercial. This would be limited to areas that the hotels/B&Bs interact with the public, like the reception area, but not in private rooms or during outdoor dining. Masks are also not required when swimming in an indoor or outdoor public pool or using a public spa.

Is it mandatory that employees working in retail stores are required to wear masks?

Yes, while in areas that are servicing the public.

Are staff and customers still required to wear a mask if there is a plexiglass barrier between them?

Yes, a barrier is not sufficient to stop the droplet transmission of the virus. When both parties are wearing a mask, it protects both the staff and the customer from the potential spread of the virus.

Can I remove my mask or face covering if physical distancing is not a concern in the establishment or enclosed public space I am visiting?

Members of the public are permitted to temporarily remove a mask for the following reasons:

  • Receiving services (including eating or drinking when dine-in services are allowed), 

OR

  • While actively engaging in an athletic or fitness activity including water-based activities.

Ensure you wash your hands using soap and water or an alcohol-based hand sanitizer before and after removing your mask or face covering.

What should store owners and staff do if a customer does not/cannot wear a mask?

Owners/operators and staff of commercial establishments are asked to use their “best effort” to ensure patrons and members of the public wear a mask while in the commercial premise. This means offering a verbal reminder to the patron that mask use is required within the establishment or a verbal reminder about mask use if the person removes the mask while in the premise.

No one should be denied service if they cannot wear a mask.

I work in a hot commercial kitchen/warehouse. Do I need to wear a mask?

If you work in a commercial establishment, a mask should be worn when interacting with the members of the public inside. You are not required to wear a mask if you do not interact or serve members of the public, but it is still recommended that you wear a mask if you cannot maintain a physical distance of 2 metres (6 feet) from a co-worker.

Who do I call if I want to report a business not requiring customers to wear a mask?

To report a non-complying business, or for more information on the Health Unit’s instructions to places of business or facilities that are indoors and open to the public to require the use of masks by patrons, call the Health Unit toll-free at 1-866-888-4577, ext. 5020.

Can a person be refused service for not wearing a non-medical mask or face covering?

The implementation of the policy should be enforced in “good faith” and any person not wearing a mask will receive a verbal reminder from the staff of the establishment.

No one should be denied service if they cannot wear a mask.

Where is the science/proof that masks work?

COVID-19 is a new virus and we are continuing to learn more about the virus, how it affects people and how it is spread. Evidence is showing that wearing a mask, together with staying home when sick, physical distancing, washing hands thoroughly and frequently, and covering coughs and sneezes is one of the best ways to prevent the spread of the virus.

Here is a paper from Public Health Ontario on the scientific evidence known at this point about masks.

Why was this not done in March when the pandemic started? Why now?

Although we have seen a decline in the number of COVID-19 cases in our area, we want to be sure we continue to see a decrease as we move towards the reopening of more businesses within the province. This is even more true as we enter Stage 3 of Ontario’s reopening plan. 

The risk for the ongoing spread of the virus remains as the process of reopening continues throughout the province. The use of non-medical masks or face coverings in public places, along with continued handwashing, physical distancing and staying home if sick, are some of the best public health measures to protect us from the virus.

How do I choose a non-medical mask or face covering?

In choosing a non-medical mask, ensure it is:

  • Made of 2+ layers of tightly woven fabric (such as cotton or linen)
  • Well-fitted with ear loops or ties
  • A comfortable fit against your face and allows you to breathe easily without having to adjust it
  • Large enough to completely cover the nose and mouth without gaping
  • Durable to allow you to frequently wash and dry it without losing its shape

Other options for non-medical masks include wearing a bandana or scarf, or making one out of a T-shirt or a bandana. The Public Health Agency of Canada also offers instructions on how to make a homemade face coverings.

Are face shields allowed?

A face shield is not a substitute for wearing a face mask as it does not filter respiratory droplets. A face shield may provide additional protection for the wearer against droplets expelled from another person, however these droplets may still be inhaled around the shield. Respiratory droplets expelled by the wearer may escape around the sides of the face shield, which therefore provides less protection to others. If you choose to wear a face shield, we recommend – if possible – to wear it in addition to a properly fitted cloth masks.

If I can’t wear a mask, can I wear a face shield?

A face shield would not be considered an equal substitute for a face mask as it does not provide filtering capacity. However, the World Health Organization (WHO) supports the use of face shields as a “better than nothing” alternative to face masks if there is a shortage of non-medical masks or for populations who are not able to properly wear non-medical masks, such as individuals with a respiratory condition that prevents them from wearing a mask. The WHO makes note that face shields are inferior to face masks at preventing the spread of an infection through droplets and at a minimum should extend below the chin and cover the sides of the face. 

How to Properly Use a Non-Medical Mask or Face Covering

  • Wash your hands immediately before putting it on and immediately after taking it off (use good hand hygiene while wearing it too)
  • Masks should fit snugly, but comfortably against your face (non-gaping) allowing you to breathe without restriction. Masks should be secured with ties or ear loops and have multiple fabric layers
  • Do not share cloth masks with others
  • Remember not to touch or rub your eyes while wearing it
  • Avoid moving, adjusting or touching your mask while using it, as it could become contaminated on the outside.
  • Change face coverings if they get slightly wet or dirty
  • Wash the cloth mask after each use as it can get damp or dirty:
  • Put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
  • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.
  • Wash your hands with soap and water after putting the mask into the laundry.
  • Homemade masks that cannot be washed should be thrown out in a properly lined garbage bin as soon as they get damp, dirty or crumpled. Do not throw used masks on the ground or in a shopping cart. Immediately after wash your hands with soap and water.

Watch this How to Use a Cloth Mask Video for additional tips. 


Additional Resources

Posters For Businesses/Commercial Establishments

Sample Policy For Businesses – Mask Use in Commercial Establishments

How to Use/Wear a Cloth Mask Video – HKPR District Health Unit Video

Reopening Your Business During COVID-19

NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations

On This Page


Who can reopen?
  • With conditions improving, the province is allowing more businesses to reopen during COVID-19. This includes many businesses in Haliburton County, Northumberland County and the City of Kawartha Lakes that can reopen with public health and workplace safety restrictions in place.
  • Read Ontario’s Stage 3 Framework for Reopening to get specifics on which businesses/services can open and what additional health and safety guidelines are in place.
  • If you have further questions about Stage 3 reopening, call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659.
  • For resources on reopening in Stage 3, visit the Ontario government website.
  • Click here for specific COVID-19 reopening guidelines/rules for community centres, pools/splash pads/wading pools, playgrounds/play structures, team sports/live sporting events, restaurants/bars, performing arts centres and weddings.


Common Health and Safety Measures to Follow

To protect employers, employees and customers, the province is recommending common health and safety measures across all business sectors. They are listed below as general guidelines. You are strongly urged to review the sector-specific guidelines for your store/business to ensure you follow all the rules. Ontario has also released a new COVID-19 Workplace Safety Plan for employers to put in place specific controls to make the workplace safer for everyone. 

Physical Distancing
  • Limit face-to-face contact by encouraging physical distancing at work
  • Ensure that customers/clients and staff maintain a distance of 2 metres (6 feet) from each other as much as possible 
  • Control and restrict the number and flow of customers/clients at any one time in your store/business to maintain physical distancing 
  • Post signs to remind employees and customers/clients to maintain physical distancing 
  • Install partitions wherever possible to protect staff and customers/clients 
  • Provide online ordering services and contactless delivery wherever possible 
  • Ensure that workstations are 2 metres (6 feet) apart, install barriers or partitions, or rearrange workstations as needed  
  • Stagger employee start- and break-times. Consider changing the rotation of shifts 
  • Wherever possible, avoid sharing work stations, tools and equipment 
  • Postpone all non-essential tasks 
  • Allow employees to work from home wherever possible 
  • Hold meetings by teleconference or online instead of meeting in person 
  • If direct customer/client contact is essential, ensure employees wear appropriate Personal Protective Equipment (PPE) suitable for their jobs (for example: gloves, masks) 
Screening
Cleaning and Disinfecting
Hand Hygiene and Respiratory Etiquette
  • Encourage good hand hygiene and respiratory etiquette by providing handwashing supplies and appropriate facilities 
  • Post signs to remind employees to wash their hands with soap and water frequently 
  • Post signs to remind employees of respiratory etiquette (coughing into sleeves, etc.) 
  • Food buffets should be closed. Instead food should be prepared and packaged to limit possible contamination 
  • Provide hand sanitizer at entrances whenever possible 
Non-Medical Masks and Face Coverings
  • Non-medical masks and face coverings must now be worn in indoor public places in Haliburton County, Northumberland County and the City of Kawartha Lakes. Get full details here.
  • Businesses are being directed to put in place a policy and post signs that direct customers/patrons to wear a mask upon entry. Certain age and medical exemptions do apply for wearing a mask.
  • Employees who work in areas that serve the public must also wear masks.

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed or call Telehealth Ontario at 1-866-797-0000 The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.

Information/Resources for Specific Businesses to Reopen

Visit the Ontario government website for a full list of sector-specific guidelines. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your business: 

Workplace Safety and Prevention Services 
  • Serves: Agriculture, manufacturing, and service sectors 
  • Contact: Toll-free 1-877-494-9777 
  • On Twitter @WSPS_News 
Public Services Health and Safety Association 
  • Serves: Hospitals, nursing and retirement homes, residential and community care, universities and colleges, school boards, libraries and museums, municipalities, provincial government and agencies, police, fire and paramedics and First Nations. 
  • Contact: Toll-free: 1-877-250-7444  
  • On Twitter @PSHSAca 
Workplace Safety North
  • Serves (province wide): Forestry, mining, smelters, refineries, paper, printing and converting. 
  • Contact: Toll-free 1-888-730-7821 
  • On Twitter @WSN_News 
Infrastructure Health and Safety Association
  • Serves: Construction, electrical and utilities, aggregates, natural gas, ready-mix concrete and transportation. 
  • Contact: Toll-free 1-800-263-5024 
  • On Twitter @IHSAnews 
Personal Protective Equipment
  • Ensure employees have the protection they need to do their jobs. The provincial government has created a new website to help businesses find Personal Protective Equipment (PPE) suppliers. Click here for a directory of PPE suppliers.
Guidance for Reopening Workplaces

Reporting Workplace Health and Safety Concerns

File a complaint if you believe conditions in a workplace are unsafe, or if you or someone else is experiencing  harassment or violence on the job. Before reporting a situation, you can: 

  • Discuss your concerns with your supervisor or employer 
  • Consult your Joint Health and Safety Committee member or Health and Safety representative (if there is one) 

If the situation continues after trying to raise your concerns, you can file a complaint with the Ontario Health and Safety Contact Centre


Health Unit Support for Workplaces
  • Search this website for current information and resources about important public health measures to reduce the spread of COVID-19, including videos and printable resources 
  • For specific COVID-19 related questions and concerns, contact the Health Unit at 1-866-888-4577, ext. 5020 or info@hkpr.on.ca 
  • Call the Health Unit at 1-866-888-4577, ext. 5006, if you have concerns involving any of the following:   
    • Child Care Facilities 
    • Recreational Camps 
    • Personal Services Settings (including mobile and home-based settings) 
    • Tanning Salons 
    • Facilities Providing Indoor Recreational Programs Including Indoor Public Pools and Whirlpools 
    • Food Premises, including restaurants 
    • Theatres and Cinemas (including drive-ins) 
    • Trailer Parks 
    • Schools (Public and Private) 

If you have further questions about COVID-19, contact the Health Unit at 1-866-888-4577, ext. 5020, or email at info@hkpr.on.ca

Beach Safety During COVID-19

Heading to the beach this summer? It’s great for your well-being to be active and outdoors, while enjoying the water, sand and nice weather. But this summer during COVID-19, it’s a balancing act between enjoying the beach and protecting your loved ones from the virus.

With more people heading to the beach as they open for public use, plan ahead so you’re ready and know what to expect.

Do Not Come if You Are Sick:
  • If you or any member of your family are sick, stay home and self-isolate to prevent the spread of COVID-19. You must also stay home if you or a family member were recently exposed to someone with COVID-19
  • Use Ontario’s online COVID-19 Self-Assessment tool to help determine if you need to seek further care. 
Before Visiting the Beach:
  • Visit a beach close to your home. Traveling long distances to visit a beach may contribute to the spread of COVID-19.
  • Check the local municipal website to see if the beach has opened for the season or what restrictions/closures may be place there due to COVID-19.
  • Check the Health Unit website for the latest beach water test results in Haliburton County, Northumberland County and the City of Kawartha Lakes to see if the water is safe for swimming. You can also call the Health Unit at 1-866-888-4577, ext. 5006.
  • Have a back-up plan. If the beach is too crowded and you can’t safely practise physical distancing by staying 2 metres (6 feet) away from others, consider another fun activity to do instead.
What to Bring to the Beach:
  • Hand sanitizer and disinfecting wipes (stored in a cool dry place). Use these, especially if soap and water are unavailable
  • Items to help you keep your distance from others on the beach and in the water. For parents, tents, umbrellas and blankets can be good visual reminders for children. You can also put physical distancing into ‘fun’ terms for kids… like staying one hoola-hoop apart, three geese apart or six beach balls apart.
  • Sunscreen and sun protection (with SPF 30+)
  • Patience, especially if you need to wait to access the beach and other facilities.
Additional Measures to Take:
  • Hand Hygiene and Respiratory Etiquette
    • Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing
    • Use hand sanitizer when soap and water aren’t available
  • Cleaning and Disinfecting
    • Clean and disinfect high-touch surfaces such as picnic tables before and after use
    • Use handwashing facilities in washrooms and/or portable toilets. Beach/park staff should also be cleaning bathroom facilities hourly and deep-cleaning and disinfecting them  periodically through the day.
    • If desired, use hand sanitizer after accessing washrooms as an extra preventive step
  • Use of Face Coverings (Non-Medical Masks)
    • Wear a face covering if physical distancing is not possible
    • DO NOT wear a face covering in the water as it can make it hard to breathe
  • Keep Your Distance From Others
    • Practise physical distancing by staying 2 metres (6 feet) from others on the beach, in the water and in public washrooms. Think of the distance as the length of a pool noodle.
    • Carefully choose a spot on the beach that leaves enough space for you to stay a safe distance from others. Maintain at least 4 metres (12 feet) between blanketed areas
    • Avoid crowded areas and do not gather with others outside of your family/household
  • Avoid Large Gatherings
    • Follow signs and listen to municipal staff/lifeguards who may be there to direct, assist and remind about distancing.
    • Do NOT take part in organized activities like beach volleyball, frisbee, football, etc.
When You Arrive at the Beach:
  • Review all signs before entering the beach/park
  • Give other beach-goers time and space to safely enter or exit vehicles
  • Know what to expect at the beach:
    • Parking attendants may be stationed at some locations
    • Access to beach may be different. For example, walkways may be single file to enter/exit the beach. Standing in walkways may not be permitted to allow for foot traffic
    • Parking capacity may be reduced to limit the number of people on the beach at once
    • You may have to stand in line for washrooms, as the number of people allowed inside is limited to allow for physical distancing
  • When swimming, avoid swallowing water, spitting or spouting
  • Take your garbage and recyclables home for safe disposal, especially mask and gloves
  • Be safe in the water, especially keeping a close eye on children and new swimmers.

The Health Unit is working closely with local municipalities to ensure beaches are safe for public use during COVID-19. Play your part too by following these precautions to reduce the risk of illness. Doing so can make a day at the beach fun – and safer – for everyone!

Related Links

Testing for COVID-19 – What Now?

Testing for COVID-19 is a critical step in stopping the spread of illness.  

Where and When to Get Tested 
If You Test Positive for COVID-19 
  • You MUST continue to self isolate if you test positive for the virus. The Health Unit will call you as soon as possible about your test results and ask you questions about places you have visited and people who you were in close contact. Anyone in close contact with you may be at risk from COVID-19 themselves, so must be called. Your help in answering Health Unit questions is essential to protect the health of others in the community.   
  • You will receive daily phone calls from the Health Unit to see how you are doing and to monitor any symptoms you have. The Health Unit will also ensure you are staying in self-isolation at home. Health Unit staff can discuss any supports you need and respond to your questions. 
  • If you are diagnosed with COVID-19 and do NOT stay at home in self-isolation, you could be served with a Class Order under Section 22 (5.01.1) of the Health Protection and Promotion Act. This order states you must stay home in self-isolation or face daily fines or imprisonment for not doing so. 
  • Typically, you can stop self-isolating 14 days after you first had COVID-19 symptoms or when you tested positive (as long as you do not have a fever and any other symptoms are getting better). To be safe, do not stop self-isolating until you receive the all-clear from the Health Unit.  
  • Visit the Ontario government website to learn more about COVID-19 testing. 
Close Contacts 
  • The Health Unit will follow up with anyone who has been in close contact with someone who tests positive for COVID-19. This is called contact tracing.  
  • Individuals who are considered close contacts to someone who has COVID-19 can include: 
    • Family members/people living in the same household 
    • Anyone who had direct contact with a positive COVID-19 case 
  • The Health Unit will follow up with these close contacts and give instructions on what they need to do (like self-isolating) to slow the spread of COVID-19. The Health Unit will also do daily phone calls with close contacts to check in on them and ensure they follow public health directions. 

COVID-19 Index by Alpha


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How to Self-Monitor
It's important to take steps to slow the spread of COVID-19. That's why it's essential to watch for symptoms. Here's how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19. Monitor for symptoms for 14 days after exposure ...
Read More
Handmade patterned and cat patterned fabric face masks for virus contagion protection - stock photo
Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly. Please Note: The Health Unit is directing that non-medical masks or face coverings must be used within indoor public spaces in City of Kawartha Lakes, Northumberland County ...
Read More
Decorative
COVID-19 can feel overwhelming. While it's important to reduce the risk of the virus, you also need to look after your mental health at this time. Here’s what to do:  Maintain routines as you’re able, keeping in mind the importance to take precautions such as physical distancing to slow the spread of ...
Read More
Camper vehicle on free campsite in the wildernest within sunrise
Getting outside to enjoy the nicer weather is even more important during COVID-19. But wherever you go, it’s important to practise physical distancing and stay 2 metres (6 feet) apart from anyone outside your household. On this page:Municipal Parks, Playgrounds and Outdoor Recreational Facilities Private Seasonal Parks and CampgroundsProvincial Parks ...
Read More
Physical Distancing
Fact Sheet: Physical Distancing – Public Health Ontario Practise physical distancing as much as possible anytime you're outdoors or in the community. This is important to prevent the spread of COVID-19. NOTE: Ontario is now encouraging people to create a social circle during COVID-19. A family or social circle allows ...
Read More
Image of a retail working standing with his arms folded in the middle of an isle of a large hardware store
With many workplaces reopening, it's essential to keep your space from others to prevent the spread of COVID-19. Here's what to do to follow physical distancing rules at work: Staff and customers MUST maintain a distance of two meters (six feet) wherever possible. Offer alternatives to customers such as delivery or pick up services. Consider partnering with ...
Read More
Close up image of empty church pews
Faith groups and places of worship in Ontario are now allowed to reopen under these restrictions: Physical distancing rules must be in placeAttendance is limited to no more than 30 per cent of the building capacity Protect the health and safety of your members and congregants by taking measures to ...
Read More
Printer Start, Finger pressing the start button on a multifunction printer or copier
Download and print resources below: Protect Yourself and OthersPoster Wear a Mask or Face CoveringPoster Wear a Mask with ExemptionsPoster When to Wear Masks in a RestaurantPoster As business and retail stores reopenPoster Tips for choosing a non-medical maskPoster How to keep safe non-medical maskPoster Image of Screening Survey for ...
Read More
Public Notice
CLASS ORDERmade pursuant to Section 22 (5.0.1) of the Health Protection and Promotion Act Date: April 14, 2020 TO: All persons residing in or present in Haliburton County, City of Kawartha Lakes and Northumberland County who: (a) are identified as a person diagnosed with COVID-19; (b) have the signs and ...
Read More
colourful playground equipment set shown in park
As more businesses, services and activities resume, the need to continue taking COVID-19 precautions is important. Read on for specific reopening guidelines/rules for different public settings and situations. Please note that the Health Unit has also put in place instructions on the use of non-medical masks or face coverings inside ...
Read More
Small business owner smiling while turning the sign for the reopening of the place after the quarantine due to covid-19. Happy businesswoman standing at her restaurant or coffee shop gate with open signboard. Close up of woman"u2019s hands holding sign now we are open support local business.
NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations. On this page: ...
Read More
Small business owner smiling while turning the sign for the reopening of the place after the quarantine due to covid-19. Happy businesswoman standing at her restaurant or coffee shop gate with open signboard. Close up of woman"u2019s hands holding sign now we are open support local business.
NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations. On This Page Who Can Reopen?Common Health and Safety Measures to FollowPhysical DistancingScreeningCleaning and DisinfectingHand Hygiene and Respiratory EtiquetteNon-Medical Masks and Face CoveringsWhat if There is a COVID-19 Case at Work?Information/Resources for Specific Businesses to ReopenHealth Unit ...
Read More
Senior blowing her nose while outside
Health is in our hands! Let's prevent the spread of COVID-19 by using simple, but effective steps to protect our health: Cover Your Cough Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the waste basket Sneeze in Your Sleeve If ...
Read More
Self-Isolation
You MUST self-isolate in certain cases to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions. Please Note: On April 14, 2020, the local Medical Officer of Health issued the following ...
Read More
Bunch of organic vitamin carrot holding in hand
The local Health Unit works closely with area farmers to ensure temporary (or migrant) workers can work safely during COVID-19. Section 22 Order For Agriculture Farms Employing Migrant Workers The Haliburton, Kawartha, Pine Ridge District Health Unit has issued a Section 22 Class Order to all owners and operators of ...
Read More
Medical laboratory environment with Coronavirus COVID 19 test tube held by blue protective glove and centrifuge with other test tubes in Background
Testing for COVID-19 is a critical step in stopping the spread of illness. Where and When to Get Tested Get tested if: You have any of the symptoms of COVID-19. Use Ontario’s COVID-19 Online Self-Assessment Tool for further direction. You don’t have symptoms, but are concerned you may have been exposed to the virus You don’t have COVID-19 symptoms ...
Read More
Coronavirus and travel concept. Note COVID-19 coronavirus and passport. Novel corona virus outbreak. Epidemic in Wuhan, China. Border control and quarantine of tourists infected with coronavirus.
On this page:Travelling AbroadTravelling in CanadaTravelling Between ProvincesFederal Rules Travelling Abroad If you have travelled abroad, you MUST immediately self-isolate/quarantine and stay home for 14 days. This is due to the Canadian government putting in place an Emergency Order under the Quarantine Act. These quarantine measures apply to all travellers arriving ...
Read More
Man wearing disposable medical mask shopping in supermarket during coronavirus pneumonia outbreak. Protection and prevent measures while epidemic time.
To prevent the spread of COVID-19, the Haliburton, Kawartha, Pine Ridge District Health Unit is updating its original instruction from July 13 on the use of non-medical masks or face coverings in indoor public spaces in the area. These updated instructions take effect at 12:01 am on July 17, 2020, ...
Read More
Close up image of a person using their cell phone to watch a YouTube video
COVID-19 Resources https://www.youtube.com/embed?listType=playlist&list=PLI8pY9jU_hwuSlb9iplnuHl6tGdU2uDB2&layout=gallery ...
Read More
Close up image of a person using their cell phone to watch a YouTube video
Watch these videos for tips on how to prevent the spread of COVID-19 in your workplace. From the HKPR Youtube Channel Visit us on Youtube for more videos, or click here for a playlist of specific COVID-19 video resources. https://www.youtube.com/embed?listType=playlist&list=PLI8pY9jU_hwt0WaXB02KIcZxCvFiH22zx&v=F_bf4Jv-lFs&layout=gallery ...
Read More

COVID-19 Index

Review all articles alphabetical by topic:

Your Health
Image of different home cleaning products sitting on the floor in a row

It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here's what to do:


What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19.
  • Frequently touched surfaces are most likely ...
    Read More
Concept of SARS-CoV-2 or 2019-ncov coronavirus

Download the COVID Alert Tracing App

Below are locations of the specific COVID-19 Assessment Centres in Northumberland County, Haliburton County and the City of Kawartha Lakes.

Hand Hygiene

Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster.

Step 1

Wet hands with warm running water.

Step 2
...
Read More
How to Self-Monitor

It's important to take steps to slow the spread of COVID-19. That's why it's essential to watch for symptoms.

Here's how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19.

Monitor for symptoms ...
Read More

Handmade patterned and cat patterned fabric face masks for virus contagion protection - stock photo

Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly.

Please Note: The Health Unit is directing that non-medical masks or face coverings must be used within indoor public spaces in City of Kawartha ...
Read More

Decorative

COVID-19 can feel overwhelming. While it's important to reduce the risk of the virus, you also need to look after your mental health at this time. Here’s what to do: 

Physical Distancing

Fact Sheet: Physical Distancing – Public Health Ontario

Practise physical distancing as much as possible anytime you're outdoors or in the community. This is important to prevent the spread of COVID-19.

NOTE: Ontario is now encouraging people to create a social circle during COVID-19 ...
Read More

Senior blowing her nose while outside

Health is in our hands! Let's prevent the spread of COVID-19 by using simple, but effective steps to protect our health:

Cover Your Cough

Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the ...
Read More

Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions.

Please Note: On April 14, 2020, the local Medical Officer of Health ...
Read More

Medical laboratory environment with Coronavirus COVID 19 test tube held by blue protective glove and centrifuge with other test tubes in Background

Testing for COVID-19 is a critical step in stopping the spread of illness.

Where and When to Get Tested
Man wearing disposable medical mask shopping in supermarket during coronavirus pneumonia outbreak. Protection and prevent measures while epidemic time.

To prevent the spread of COVID-19, the Haliburton, Kawartha, Pine Ridge District Health Unit is updating its original instruction from July 13 on the use of non-medical masks or face coverings in indoor public spaces in the area. These updated instructions take effect at 12:01 am on July 17, ...
Read More


Your Home
Image of different home cleaning products sitting on the floor in a row

It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here's what to do:


What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19.
  • Frequently touched surfaces are most likely ...
    Read More
Garage sale sign on the front yard of a suburban house with a woman looking at items on a table.

Under Ontario's Stage 3 reopening plan, garage sales can be organized. But the Health Unit strongly encourages organizers and attendees to take precautions during COVID-19.

Garage/Yard Sales
...
Read More

Your Work
Close up image of a person using their cell phone to watch a YouTube video

Watch these videos for tips on how to prevent the spread of COVID-19 in your workplace.


From the HKPR Youtube Channel

Visit us on Youtube for more videos, or click here for a playlist of specific COVID-19 video resources.


...
Read More
Bunch of organic vitamin carrot holding in hand

The local Health Unit works closely with area farmers to ensure temporary (or migrant) workers can work safely during COVID-19.

Section 22 Order For Agriculture Farms Employing Migrant Workers

The Haliburton, Kawartha, Pine Ridge District Health Unit has issued a Section 22 Class ...
Read More

Image of a retail working standing with his arms folded in the middle of an isle of a large hardware store

With many workplaces reopening, it's essential to keep your space from others to prevent the spread of COVID-19. Here's what to do to follow physical distancing rules at work:


  • Staff and customers MUST maintain a distance of two meters (six feet) wherever possible. 
  • Offer alternatives to customers such as ...
    Read More
Handmade patterned and cat patterned fabric face masks for virus contagion protection - stock photo

Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly.

Please Note: The Health Unit is directing that non-medical masks or face coverings must be used within indoor public spaces in City of Kawartha ...
Read More

Hand Hygiene/Respiratory Etiquette at Work

Protecting yourself, your staff and customers is important to prevent the spread of COVID-19. Here's what to do:


  • Provide hand sanitizer and tissues at all entrances and work stations 
  • Encourage employees to wash their hands frequently and thoroughly with soap and water. If soap and water aren't available, use ...
    Read More
Employee Health and Safety During COVID-19

As more businesses and services reopen, know your rights as an employee when it comes to health and safety during COVID-19.

Resources/Legislation

All levels of governments are taking steps to support/protect people affected by coronavirus. The following resources can help you understand your rights. (Information is ...
Read More

closeup of someone carrying a bucket full of cleaning equipment

Cleaning and disinfecting public spaces is essential to prevent the spread of COVID-19 and protect people in the community.

The following information provides guidance on cleaning and disinfection of public spaces and workplaces in Ontario.

What you should know

Your Community
Photo of boy swimming in lake
Heading to the beach this summer? It’s great for your well-being to be active and outdoors, while enjoying the water, ...
Read More
closeup of someone carrying a bucket full of cleaning equipment
Cleaning and disinfecting public spaces is essential to prevent the spread of COVID-19 and protect people in the community. The ...
Read More
Growing vegetables in allotments, community gardens
Community gardens are allowed to open during COVID-19. The Health Unit is offering recommendations to community gardens that operate in ...
Read More
Group of people walking down a hallway
As limits on the size of gatherings increase, it's extra important to prevent COVID-19 when in close contact with other ...
Read More
Concept of SARS-CoV-2 or 2019-ncov coronavirus
Download the COVID Alert Tracing App Below are locations of the specific COVID-19 Assessment Centres in Northumberland County, Haliburton County ...
Read More
Emergency Orders, Directives and Closures
To contain the spread of COVID-19, the following declarations, orders and closures from different levels of government are now in ...
Read More
Buy Local at the Farmer's Market. Greengrocer selling organic fresh agricultural product at farmer market. Female Stall Holder At Farmers Fresh Food Market
On this page:For Farmers/VendorsCriteria for E-Commerce/E-Market Proposals For Shoppers/Customers For Farmers/Vendors During COVID-19, farmers who sell locally-grown and sourced foods ...
Read More
Garage sale sign on the front yard of a suburban house with a woman looking at items on a table.
Under Ontario's Stage 3 reopening plan, garage sales can be organized. But the Health Unit strongly encourages organizers and attendees ...
Read More
Camper vehicle on free campsite in the wildernest within sunrise
Getting outside to enjoy the nicer weather is even more important during COVID-19. But wherever you go, it’s important to ...
Read More
Close up image of empty church pews
Faith groups and places of worship in Ontario are now allowed to reopen under these restrictions: Physical distancing rules must ...
Read More
Printer Start, Finger pressing the start button on a multifunction printer or copier
Download and print resources below: Protect Yourself and OthersPoster Wear a Mask or Face CoveringPoster Wear a Mask with ExemptionsPoster ...
Read More
Public Notice
CLASS ORDERmade pursuant to Section 22 (5.0.1) of the Health Protection and Promotion Act Date: April 14, 2020 TO: All ...
Read More
Bunch of organic vitamin carrot holding in hand
The local Health Unit works closely with area farmers to ensure temporary (or migrant) workers can work safely during COVID-19 ...
Read More
Medical laboratory environment with Coronavirus COVID 19 test tube held by blue protective glove and centrifuge with other test tubes in Background
Testing for COVID-19 is a critical step in stopping the spread of illness. Where and When to Get Tested Get tested ...
Read More
Coronavirus and travel concept. Note COVID-19 coronavirus and passport. Novel corona virus outbreak. Epidemic in Wuhan, China. Border control and quarantine of tourists infected with coronavirus.
On this page:Travelling AbroadTravelling in CanadaTravelling Between ProvincesFederal Rules Travelling Abroad If you have travelled abroad, you MUST immediately self-isolate/quarantine ...
Read More

COVID-19 – For Groups/Organizations

COVID-19 has changed many things in your day-to-day life, including the work of many community organizations and groups. Learn more about how your group can adapt to the new normal of coronavirus by taking steps to protect staff, clients and volunteers.

Key Links:
Frequently Asked Questions

Related Topics
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard - stock photo
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard – stock photo

View all articles by topic

closeup of someone carrying a bucket full of cleaning equipment
Cleaning and disinfecting public spaces is essential to prevent the spread of COVID-19 and protect people in the community. The following information provides guidance on cleaning and disinfection of public spaces and workplaces in Ontario. What you should know Commonly used cleaners and disinfectants are effective against COVID-19. Click here ...
Read More
Growing vegetables in allotments, community gardens
Community gardens are allowed to open during COVID-19. The Health Unit is offering recommendations to community gardens that operate in Haliburton County, Northumberland County and the City of Kawartha Lakes to protect the health and safety of everyone during COVID-19. Below are the minimum standards that all community gardens must ...
Read More
Group of people walking down a hallway
As limits on the size of gatherings increase, it's extra important to prevent COVID-19 when in close contact with other people. On This Page Limits on Large GatheringsNon-Medical Mask Use Inside Public Places Social CirclesWeddings/FuneralsPlaces of WorshipGeneral Tips for Event Planning During COVID-19 Limits on Large Gatherings Limits on large ...
Read More
Buy Local at the Farmer's Market. Greengrocer selling organic fresh agricultural product at farmer market. Female Stall Holder At Farmers Fresh Food Market
On this page:For Farmers/VendorsCriteria for E-Commerce/E-Market Proposals For Shoppers/Customers For Farmers/Vendors During COVID-19, farmers who sell locally-grown and sourced foods in Haliburton County, Northumberland County and the City of Kawartha Lakes must keep the health and safety of the community top of mind. During this pandemic, the Health Unit encourages local farmers’ markets to ...
Read More
Close up image of empty church pews
Faith groups and places of worship in Ontario are now allowed to reopen under these restrictions: Physical distancing rules must be in placeAttendance is limited to no more than 30 per cent of the building capacity Protect the health and safety of your members and congregants by taking measures to ...
Read More
Printer Start, Finger pressing the start button on a multifunction printer or copier
Download and print resources below: Protect Yourself and OthersPoster Wear a Mask or Face CoveringPoster Wear a Mask with ExemptionsPoster When to Wear Masks in a RestaurantPoster As business and retail stores reopenPoster Tips for choosing a non-medical maskPoster How to keep safe non-medical maskPoster Image of Screening Survey for ...
Read More
Bunch of organic vitamin carrot holding in hand
The local Health Unit works closely with area farmers to ensure temporary (or migrant) workers can work safely during COVID-19. Section 22 Order For Agriculture Farms Employing Migrant Workers The Haliburton, Kawartha, Pine Ridge District Health Unit has issued a Section 22 Class Order to all owners and operators of ...
Read More

COVID-19 – For Residents

Taking personal steps to prevent COVID-19 also helps reduce the spread of illness in your community. That benefits your neighbours and fellow citizens – like seniors and people with existing medical conditions — who are more at risk of suffering the effects of coronavirus. Find out what you can do to prevent COVID-19 and support others in your community.

Key Links
Frequently Asked Questions


Related Topics
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard - stock photo
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard – stock photo

View all articles by topic

Photo of boy swimming in lake

Heading to the beach this summer? It’s great for your well-being to be active and outdoors, while enjoying the water, sand and nice weather. But this summer during COVID-19, it's a balancing act between enjoying the beach and protecting your loved ones from the virus.

With more ...
Read More

Growing vegetables in allotments, community gardens

Community gardens are allowed to open during COVID-19.

The Health Unit is offering recommendations to community gardens that operate in Haliburton County, Northumberland County and the City of Kawartha Lakes to protect the health and safety of everyone during COVID-19. Below are the minimum standards that all ...
Read More

Buy Local at the Farmer's Market. Greengrocer selling organic fresh agricultural product at farmer market. Female Stall Holder At Farmers Fresh Food Market

For Farmers/Vendors

During COVID-19, farmers who sell locally-grown and sourced foods in Haliburton County, Northumberland County and the City of Kawartha Lakes must keep the health and safety of the community top of ...
Read More

Garage sale sign on the front yard of a suburban house with a woman looking at items on a table.

Under Ontario's Stage 3 reopening plan, garage sales can be organized. But the Health Unit strongly encourages organizers and attendees to take precautions during COVID-19.

Garage/Yard Sales
...
Read More
Camper vehicle on free campsite in the wildernest within sunrise

Getting outside to enjoy the nicer weather is even more important during COVID-19. But wherever you go, it’s important to practise physical distancing and stay 2 metres (6 feet) apart from anyone outside your household.


Public Notice
CLASS ORDER
made pursuant to Section 22 (5.0.1) of the Health Protection and Promotion Act

Date: April 14, 2020

TO: All persons residing in or present in Haliburton County, City of Kawartha Lakes and Northumberland County who:

(a) are identified as a person diagnosed ...
Read More

Coronavirus and travel concept. Note COVID-19 coronavirus and passport. Novel corona virus outbreak. Epidemic in Wuhan, China. Border control and quarantine of tourists infected with coronavirus.

Travelling Abroad

If you have travelled abroad, you MUST immediately self-isolate/quarantine and stay home for 14 days. This is due to the Canadian government putting in place an Emergency Order under the Quarantine ...
Read More


Mental Health and Substance Use

COVID-19 can be harmful to more than just your physical well-being. The coronavirus can also take a toll on your mental health and lead you to smoke or use alcohol and other substances more often. Take care of yourself by getting information on supports and resources in your area.

Key Links:
Frequently Asked Questions


Related Topics
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard - stock photo
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard – stock photo

View all articles by topic

Decorative
COVID-19 can feel overwhelming. While it's important to reduce the risk of the virus, you also need to look after your ...
Read More

Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Protect Yourself and Others from COVID-19

There are many simple ways to protect yourself and others from COVID-19. Whether it’s through handwashing, keeping two metres (six feet) apart from others, staying home as much as possible, or wearing gloves and masks when appropriate, you can make a difference! Read further to learn how.

Key Links

Frequently Asked Questions  

Feeling Unwell? Video


Related Topics
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard - stock photo
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard – stock photo

View all articles by topic

Man wearing disposable medical mask shopping in supermarket during coronavirus pneumonia outbreak. Protection and prevent measures while epidemic time.
To prevent the spread of COVID-19, the Haliburton, Kawartha, Pine Ridge District Health Unit is updating its original instruction from July 13 on the use of non-medical masks or face coverings in indoor public spaces in the area. These updated instructions take effect at 12:01 am on July 17, 2020, ...
Read More
Self-Isolation
You MUST self-isolate in certain cases to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions. Please Note: On April 14, 2020, the local Medical Officer of Health issued the following ...
Read More
Senior blowing her nose while outside
Health is in our hands! Let's prevent the spread of COVID-19 by using simple, but effective steps to protect our health: Cover Your Cough Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the waste basket Sneeze in Your Sleeve If ...
Read More
Physical Distancing
Fact Sheet: Physical Distancing – Public Health Ontario Practise physical distancing as much as possible anytime you're outdoors or in the community. This is important to prevent the spread of COVID-19. NOTE: Ontario is now encouraging people to create a social circle during COVID-19. A family or social circle allows ...
Read More
Handmade patterned and cat patterned fabric face masks for virus contagion protection - stock photo
Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly. Please Note: The Health Unit is directing that non-medical masks or face coverings must be used within indoor public spaces in City of Kawartha Lakes, Northumberland County ...
Read More
How to Self-Monitor
It's important to take steps to slow the spread of COVID-19. That's why it's essential to watch for symptoms. Here's how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19. Monitor for symptoms for 14 days after exposure ...
Read More
Hand Hygiene
Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster. Step 1 Wet hands with warm running water. Step 2 Apply soap, any type will clean your hand effectively. Step 3 Rub hands palm to palm ...
Read More
Image of different home cleaning products sitting on the floor in a row
It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here's what to do: What you should know Commonly used cleaners and disinfectants are effective against COVID-19. Frequently touched surfaces are most likely to be contaminated. Check the expiry date of products you ...
Read More

Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

COVID-19 – Families

COVID-19 can be a stressful time for everyone. Be sure to protect the physical health and mental well-being of your family. During COVID-19, continue to frequently wash hands with soap and water, use respiratory etiquette and stay home as much as possible. If you do go out, encourage everyone – especially kids – to practise physical distancing at all times. Read on for more information and resources to stay safe.

Key Links:
Frequently Asked Questions

Related Topics
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard - stock photo
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard – stock photo

View all articles by topic

Garage sale sign on the front yard of a suburban house with a woman looking at items on a table.
Under Ontario's Stage 3 reopening plan, garage sales can be organized. But the Health Unit strongly encourages organizers and attendees to take precautions during COVID-19. On this page:Garage/Yard SalesIf You Organize a Garage/Yard SaleIf You are Attending a Garage/Yard SaleSecond-Hand ItemsAdditional Resources Garage/Yard Sales If you have concerns about your health or potential exposure to the coronavirus, you may want ...
Read More

For Employees

COVID-19 has changed many things, including how we work. Many people are continuing to work from home, while others are slowly returning to the job as their workplaces re-open. No matter where and how you are working, it’s important to follow key preventive measures to stop the spread of COVID-19.


Key messages:

Take time to learn more if you have health and safety concerns about your workplace.


Workplace health and safety resources:

Visit the Ontario government website for a full list of sector-specific guidelines to reopen workplaces. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your workplace: 

You have a right to a safe workplace – now more than ever during COVID-19. Learn about your rights during COVID-19 and discover resources/supports that can help reduce the risk of illness for you and others in your workplace.


Latest Updates

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed or call Telehealth Ontario at 1-866-797-0000. The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.


Related Topics
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard - stock photo
Searching information data on internet networking concept. Hand of male typing text on laptop keyboard – stock photo

View all articles by topic

Employee Health and Safety During COVID-19
As more businesses and services reopen, know your rights as an employee when it comes to health and safety during COVID-19. Resources/Legislation All levels of governments are taking steps to support/protect people affected by coronavirus. The following resources can help you understand your rights. (Information is current at the time of ...
Read More
Hand Hygiene/Respiratory Etiquette at Work
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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Reopening Your Business During COVID-19

NOTE: If working during COVID-19, be aware of Employee Health and Safety considerations.

Who can reopen?

Common Health and Safety Measures to Follow

To protect employers, employees and customers, the province is recommending common health and safety measures across all business sectors. They are listed below as general guidelines. You are also strongly urged to review the sector-specific guidelines for your store/business to ensure you follow all the rules. 

Physical Distancing
  • Limit face-to-face contact  
  • Ensure that customers/clients and staff maintain a distance of 2 metres (6 feet) from each other as much as possible 
  • Control and restrict the number and flow of customers/clients at any one time in your store/business to maintain physical distancing 
  • Post signs to remind customers/clients to maintain physical distancing 
  • Install partitions wherever possible to protect staff and customers/clients 
  • Provide online ordering services and contactless delivery wherever possible 
  • Ensure that workstations are 2 metres (6 feet) apart, install barriers or partitions, or rearrange workstations as needed 
  • Post signs to remind employees to maintain physical distancing 
  • Stagger employee start- and break-times. Consider changing the rotation of shifts 
  • Wherever possible, avoid sharing work stations, tools and equipment 
  • Postpone all non-essential tasks 
  • Allow employees to work from home wherever possible 
  • Hold meetings by teleconference or online instead of meeting in person 
  • If direct customer/client contact is essential, ensure employees wear appropriate Personal Protective Equipment (PPE) suitable for their jobs (for example: gloves, masks) 
Screening
Cleaning and Disinfecting
  • Clean and disinfect all commonly touched or shared surfaces frequently 
  • Workstations, tools and equipment must be cleaned before use by another employee 
  • Follow these public health guidelines for cleaning/disinfecting public washrooms
Hand Hygiene and Respiratory Etiquette
  • Provide hand washing supplies and appropriate facilities 
  • Post signs to remind employees to wash their hands with soap and water frequently 
  • Post signs to remind employees of respiratory etiquette (coughing into sleeves, etc.) 
  • Food buffets should be closed. Instead food should be prepared and packaged to limit possible contamination 
  • Provide hand sanitizer at entrances whenever possible 

What if There is a Case of COVID-19 in My Workplace?
Employees/Co-workers
  • Anyone with a confirmed or suspected case of COVID-19 must NOT go to work and should self-isolate at home. If contact with a positive case is confirmed, further directions will be provided by the Health Unit
  • Physical distancing rules at work mean employees should not be in close contact with each other. If, however, an employee is identified as being a close contact of a co-worker who is confirmed or suspected of having COVID-19, the person should immediately take Ontario’s online COVID-19 Self-Assessment Tool to see what further care is needed or call Telehealth Ontario at 1-866-797-0000 The employee may also be contacted by the Health Unit with further directions on what to do, including self-isolating or self-monitoring for symptoms of COVID-19.
  • Employers are strongly urged to support the COVID-19 instructions your employees have received from any health care provider. This protects the health of your workers and customers
  • Encourage everyone at work to continue following physical distancing rules (staying 2 metres or 6 feet apart from others) and regularly wash hands with soap and water
  • Continue to frequently clean and disinfect commonly touched or shared surfaces at work, including tools, equipment and workstations.
Customers/Clients
  • Follow direction from the Health Unit about any extra precautions that are needed to reduce the risk of illness. These directives can include: getting employees/staff who were in close contact with the customer/client to self-isolate or self-monitor for COVID-19 symptoms, increasing cleaning and disinfecting at your workplace, and other measures
  • Continue to keep employees and customers safe:
    • Follow provincial rules that specify how your business/workplace can operate (for example, only offer curbside pickup, limit number of people in store, etc.).
    • Ensure a 2-metre (6-foot) distance is kept between people.
    • Reduce overcrowding.
    • Increase your online or phone services
    • Offer curb-side delivery
    • Make hand sanitizer available for customers at entry and exit points.

Information/Resources for Specific Businesses to Reopen

Visit the Ontario government website for a full list of sector-specific guidelines. You can also go to these Ontario health and safety associations for more COVID-19 health and safety advice tailored to your business: 

Workplace Safety and Prevention Services 
  • Serves: Agriculture, manufacturing, and service sectors 
  • Contact: Toll-free 1-877-494-9777 
  • On Twitter @WSPS_News 
Public Services Health and Safety Association 
  • Serves: Hospitals, nursing and retirement homes, residential and community care, universities and colleges, school boards, libraries and museums, municipalities, provincial government and agencies, police, fire and paramedics and First Nations. 
  • Contact: Toll-free: 1-877-250-7444  
  • On Twitter @PSHSAca 
Workplace Safety North
  • Serves (province wide): Forestry, mining, smelters, refineries, paper, printing and converting. 
  • Contact: Toll-free 1-888-730-7821 
  • On Twitter @WSN_News 
Infrastructure Health and Safety Association
  • Serves: Construction, electrical and utilities, aggregates, natural gas, ready-mix concrete and transportation. 
  • Contact: Toll-free 1-800-263-5024 
  • On Twitter @IHSAnews 
Personal Protective Equipment
  • Ensure employees have the protection they need to do their jobs. The provincial government has created a new website to help businesses find Personal Protective Equipment (PPE) suppliers. Click here for a directory of PPE suppliers.

Reporting Workplace Health and Safety Concerns

File a complaint if you believe conditions in a workplace are unsafe, or if you or someone else is experiencing  harassment or violence on the job. Before reporting a situation, you can: 

  • Discuss your concerns with your supervisor or employer 
  • Consult your Joint Health and Safety Committee member or Health and Safety representative (if there is one) 

If the situation continues after trying to raise your concerns, you can file a complaint with the Ontario Health and Safety Contact Centre


Health Unit Support for Workplaces
  • Search this website for current information and resources about important public health measures to reduce the spread of COVID-19, including videos and printable resources 
  • For specific COVID-19 related questions and concerns, contact the Health Unit at 1-866-888-4577, ext. 5020 or info@hkpr.on.ca 
  • Call the Health Unit at 1-866-888-4577, ext. 5006, if you have concerns involving any of the following:   
    • Child Care Facilities 
    • Recreational Camps 
    • Personal Services Settings (including mobile and home-based settings) 
    • Tanning Salons 
    • Facilities Providing Indoor Recreational Programs Including Indoor Public Pools and Whirlpools 
    • Food Premises, including restaurants 
    • Theatres and Cinemas (including drive-ins) 
    • Trailer Parks 
    • Schools (Public and Private) 

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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Your Health

Health is in your hands when it comes to COVID-19.

COVID-19 is mainly spread through close contact between people. You can get sick from coughs or sneezes from someone else, or by touching something with the virus on it. People of all ages can get sick with COVID-19, although older adults and individuals with compromised immune systems or underlying medical conditions can suffer more severe effects from the coronavirus.

Reducing the spread of illness is good for your health – and for everyone’s benefit. The great thing is that you can do this in many different ways, whether it’s handwashingself-isolating, practising physical distancing, or arming yourself with the facts about coronavirus.

Learn about additional ways and resources on this page to stay safe and prevent the spread of COVID-19. Your health matters, now more than ever!

COVID-19 Virus with a hand held up in the 'stop' position
COVID-19 Virus with a hand held up in the ‘stop’ position

Protect Yourself and Others from COVID-19

Woman in isolation at home for virus outbreak Coronavirus wearing a face mask quarantine herself
Woman in isolation at home for virus outbreak Coronavirus wearing a face mask quarantine herself

Mental Health and Substance Use


Key Links:
Frequently Asked Questions

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It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here's what to do:


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  • Frequently touched surfaces are most likely ...
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Download the COVID Alert Tracing App

Below are locations of the specific COVID-19 Assessment Centres in Northumberland County, Haliburton County and the City of Kawartha Lakes.

Hand Hygiene

Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster.

Step 1

Wet hands with warm running water.

Step 2
...
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It's important to take steps to slow the spread of COVID-19. That's why it's essential to watch for symptoms.

Here's how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19.

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Decorative

COVID-19 can feel overwhelming. While it's important to reduce the risk of the virus, you also need to look after your mental health at this time. Here’s what to do: 

Physical Distancing

Fact Sheet: Physical Distancing – Public Health Ontario

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Health is in our hands! Let's prevent the spread of COVID-19 by using simple, but effective steps to protect our health:

Cover Your Cough

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Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions.

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To prevent the spread of COVID-19, the Haliburton, Kawartha, Pine Ridge District Health Unit is updating its original instruction from July 13 on the use of non-medical masks or face coverings in indoor public spaces in the area. These updated instructions take effect at 12:01 am on July 17, ...
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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

COVID-19 – Staying Active

Being active is a great way to engage children, while also supporting your physical and mental health during COVID-19. Getting outside is also more appealing now that the nicer weather is here. But whatever you do, stay safe! If you are self-isolating due to COVID-19, it’s essential to stay home and follow the advice of health care providers. If you are out and active, be sure to practise physical distancing and follow these additional tips.

Key Links:
Frequently Asked Questions:

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Community gardens are allowed to open during COVID-19. The Health Unit is offering recommendations to community gardens that operate in Haliburton County, Northumberland County and the City of Kawartha Lakes to protect the health and safety of everyone during COVID-19. Below are the minimum standards that all community gardens must have in place before opening. Use these standards as a ...
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Garage Sales During COVID-19

Under Ontario’s Stage 3 reopening plan, garage sales can be organized. But the Health Unit strongly encourages organizers and attendees to take precautions during COVID-19.

Garage/Yard Sales

If you have concerns about your health or potential exposure to the coronavirus, you may want to hold off organizing a garage/yard sale at this time. If you decide to go ahead with a sale, take COVID-19 precautions..

If You Organize a Garage/Yard Sale
  • If you or anyone in your hold is feeling ill, DO NOT go ahead with organizing the sale.
  • Be aware of the limits on large gatherings currently in place during COVID-19. The limit for outdoor gatherings is up to 100 people, while the limit on indoor gatherings is up to 50 people.
  • Keep an eye on the number of people attending the sale, and consider staggering the number of people coming and going to allow for physical distancing, especially if the sales area is small.
  • Consider holding a sale outside on your driveway or in your garage, never in your home. It is safer to hold sales in outdoor or well-ventilated areas
  • Encourage attendees to practise physical distancing as much as possible. Remind them to stay 2 metres (6 feet) apart. Consider using signs, chalk or other markings to show buyers where to stand to keep a safe distance.
  • Space out sales items and tables to allow for/accommodate physical distancing.
  • Provide alcohol-based hand sanitizer for people. Encourage its use, especially after any exchange of money.
  • Ask people not to attend the sale if they are feeling sick or have symptoms of COVID-19
  • Wash your hands with soap and water (or hand sanitizer if soap/water is unavailable), especially after handling cash
  • Clean frequently-touched surfaces such as tables and counter-tops often with household cleaner or diluted bleach solution.
  • Ask potential buyers not to touch items unless they are making a purchase.
  • Reduce contact when exchanging money. Try to maintain 2 metres distance. If able, set up a contactless payment method, such as e-transfer.
  • Be aware of other safety considerations. For instance, baby walkers, infant self-feeding devices and other items are banned products in Canada. There are also common second-hand items like car seats, cribs, helmets, playpens, strollers, children’s jewellery and kids’ sleepwear that must meet certain federal regulatory requirements before they can be bought or sold in Canada
If You are Attending a Garage/Yard Sale
  • Stay home if sick.
  • If possible, shop for used items online and arrange for delivery or curbside pickup
  • Avoid unnecessary handling of items, unless you are going to buy it
  • Maintain physical distancing by staying 2 metres (6 feet) from others at all times
  • Wash hands with soap and water after attending a sale (or use hand sanitizer if soap/water is not available)
  • Consider wearing a non-medical (cloth) mask or face covering to sales, especially if physical distancing cannot be maintained
  • Pay with exact change if possible to reduce exchanging money multiple times
  • Clean and disinfect any items you purchase and wash hands after handling any goods. Avoid buying items that are difficult to clean.   
Second-Hand Items

Here are some more tips if you plan to buy second-hand essential items online during COVID-19: 

  • If you, or someone in your home has any symptoms of COVID-19 do not buy or sell any items.  Stay home and self isolate 
  • Stick to community-based online groups for buying and selling. Use groups or apps where it’s easier to confirm that people are who they say they are (such as linked to a personal profile of a social media account).  If in doubt, don’t engage 
  • If a deal sounds too good to be true, it probably is. Watch out for scams.  
  • Buy and sell with people that live in your community.  Avoid travel. 
  • Don’t provide your home address or visit anyone you do not know. If you do know the person, arrange for a curbside pickup or drop off. Never enter another person’s house or allow anyone to enter your home. 
  • If possible, use digital payment services rather than cash.  
  • Drop off or pick up goods during the day and in a public location.  
  • Avoid all close contact. Practise physical distancing and stay metres (6 feet) away from others at all times.  
  • After purchasing an item, thoroughly clean and disinfect it. Avoid buying items that are difficult to clean. 
  • Don’t touch your face and wash your hands thoroughly with soap and water after handling items or cash. 
Additional Resources

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