Food Access and Community Supports During COVID-19

Grocery Stores 

Many local grocery stores offer: 

  • Online or phone orders for contactless pick-up or delivery 
  • Special shopping hours for seniors and others at higher risk of COVID-19. 

You’re encouraged to contact your local store to determine hours, supports and services available to make shopping safer and convenient during COVID-19. 


Food Banks and Meal Options

Contact the food banks/community groups directly for more information:  

Northumberland County
  • Alderville Community Food Bank – Call: 905-352-2140 
  • Bewdley Community Works, More than a Food Bank – Call in advance: 905-797-2535 ext. 22, leave message 
  • Brighton Fare Share Food Bank – Call 613-242-4054 or 613-475-0691 
  • Campbellford Fare Share Food Bank – Call: 705 653-1930 
  • Cobourg Northumberland Fare Share Food Bank – Call 905-372-5308 
  • Cobourg Salvation Army Emergency Food Assistance – Contact905-373-9440 or text 905-375-7862 (*Note: Home Food Box Delivery Program available for residents of Cobourg, Port Hope and beyond who needs food and cannot physically come to the food bank) 
  • Cobourg Society of St. Vincent de Paul – Call: 905-373-9391  
  • Colborne Blessing Cupboard, Prospect Community Church – Call: 905-355-1578 or 905-207-0059 
  • Port Hope Salvation Army Community and Family Services – Contact 905-885-2323 or saporthope@gmail.com or text: 289-251-5758 (*By appointment only) 
  • Grafton Society of St. Vincent de Paul – Call: 905-377-3263 
  • Hastings and Roseneath Ministerial Food Bank, Hastings Trinity United Church – Call: 705-696-2780 or 705-696-1105 
  • Port Hope Northumberland Fare Share Food Bank, Port Hope United Church – Call: 905-885-6674 
  • Port Hope Community Health Centre of Northumberland – Food Cupboard – Call: 905-885-2626, ext. 212 (*By appointment only) 
  • Port Hope Society of St. Vincent de Paul – Call: 905-373-2940  
  • Warkworth 7 Hills Community Pantry, St. Paul’s United Church – Call: 705-924-2077 
Kawartha Lakes
  • Bethany/ Pontypool Daily Food Bank – Call: 705-277-2204 
  • Bobcaygeon Helps Food Bank – Contact: 705-928-8104 or 705-341-1184 (Lion’s Centre) or bobcaygeonfoodbank@gmail.com  
  • Coboconk Food Bank – Call: 705-344-4807 
  • Dunsford Community Food Bank – Call: 705-957-0989 
  • Fenelon Falls Salvation Army – Contact: 705-887-1408 or fenfallssalarmy@bellnet.ca 
  • Fowlers Corners and District Lions Club – Contact: 705-743-0325 or fcdlionsclub@gmail.com (*Note: serves Lindsay and Omemee) 
  • Frost Student Association (FSA) Food Bank – Call: 705-324-9144 ext. 3047 
  • Janetville Food Bank – Call: 705-324-4006 
  • Kawartha Lakes Centre of Hope – Contact: 705-324-7613 or lakeskawartha0@gmail.com   
  • Kawartha Lakes Food Source – Call: 705-324-0707 
  • Kinmount and area Food Bank – Contact: 705-455-3060 or kinmountfoodbank@gmail.com 
  • Lindsay Community Food Market – Contact: 705-212-9984 or lindsaycommunityfoodmarket@gmail.com 
  • Lindsay Salvation Army – Call: 705-878-5331, ext. 2 
  • Little Britain/ Mariposa Food Bank – Call: 705-340-8510  
  • Minden Food Bank – Contact: 705-286-6838 or 705-286-2990 or mindencommunityfoodbank@bellnet.ca (*Note: also serves Kinmount, Bobcaygeon and Norland 
  • Omemee Food Bank – Call: 705-799-6847  
  • Woodville Eldon Food Bank – Call: 705-879-6029 

Kawatha Lakes Meal Options 

Haliburton County
  • Cardiff Food Bank – Call: 613-334-0803 or 613-339-2704 
  • Haliburton 4Cs Food Bank – Call: 705-457-3010 
  • Highlands East Food Hub – Call: 705-448-9711 or 705-935-1956 
  • Kinmount Food Bank – Call: 705-455-3060 
  • Minden Community Food Centre – Call: 705-286-6838 
  • SIRCH Community Services – Contact: 705-457-1742 or 1-888-405-5555 or info@sirch.on.ca (*Free frozen meal pick-ups available on weekends) 

Errands Pickups and Companion Check-in Services 
Northumberland County 

For Errands:  

For Social Connection Companion Check-in: 

Kawartha Lakes 

For Errands:  

For Social Connection Companion Check-in: 

  • Community Care City of Kawartha Lakes – Offers ‘reassurance calls’ program for seniors and those with developmental challenges. Calls: 705-324-7323 or -800-461-0327, ext. 231 
  • EarlyON Centres Kawartha Lakes – Offers friendly check-in calls. To register, contact: 705-324-7900 or admin@oeyc.ca. On Tuesdays and Thursdays from 10 am to noon, speak to a staff person about any questions/concerns about children ages 0-6 years. You can also follow: www.facebook.com/oeyc.haliburtonvictoriabrock  
Haliburton County 

For Errands and Social Companion Check-in:  

Mask Use during COVID-19

Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly.

Medical masks (like surgical and N-95):
close up White protective hygenic mask isolated backgrounds for doctors and patient from virus biological infection and PM2.5 dust, pandemic news

These must be kept for health care providers and for those providing direct care for someone with COVID-19.

If you’re experiencing symptoms of COVID-19 and need to seek medical care, wear a mask. Your health provider may also recommend you wear a mask while you’re seeking or waiting for care. The mask acts as a barrier and helps stop the tiny droplets from spreading around you when you cough or sneeze.

Masks MUST be put on, taken off and thrown out properly. If you need to wear a mask, be sure to clean your hands frequently with soap and water or alcohol-based hand sanitizer. When wearing a mask, follow this Public Health Ontario fact sheet  on how to properly wear and throw away one.

Homemade (Cloth) Masks:

Non-medical masks (like homemade cloth masks and facial coverings) are NOT medical devices, are unregulated and are NOT proven to protect the person wearing them from getting COVID-19. The best way to stop the spread of COVID-19 remains washing your hands with soap and water, staying home and avoiding close contact with others outside your household.

If worn properly, non-medical masks can help to cover your mouth and nose to prevent your respiratory droplets from contaminating other people or landing on common surfaces. However, wearing cloth masks can also give you a false sense of security and may in fact cause you to touch your face more often when adjusting the mask. 

Despite this, some people may choose to wear a mask when leaving their homes for essential trips (grocery store, pharmacy). The Ontario government is also recommending people use face coverings to reduce the spread of COVID-19 when physical distancing and keeping two metres’ distance from others may be challenging. This includes wearing face coverings on public transit, smaller grocery stores/pharmacies, or when receiving essential services. The Public Health Agency of Canada advises that putting on a homemade mask can possibly help protect others around you if you’re ill with COVID-19 and do not yet know it.

It’s good to wear a homemade mask or facial covering if it makes you feel safer and stops you from touching your face and mouth. But remember: do not touch your face with unwashed hands. You need to also continue practising physical distancing. 

Homemade masks or facial coverings should not be worn/put on by:

  • Children under age 2
  • Anyone who has trouble breathing
  • Someone who is unconscious, incapacitated or unable to remove the mask without help. 
How to Properly Use a Homemade Mask/Face Covering:  
  • Wash your hands immediately before putting it on and immediately after taking it off (use good hand hygiene while wearing it too)
  • Masks should fit snugly, but comfortably against your face (non-gaping) allowing you to breathe without restriction. Masks should be secured with ties or ear loops and have multiple fabric layers
  • Do not share cloth masks with others
  • Remember not to touch or rub your eyes while wearing it
  • Avoid moving, adjusting or touching your mask while using it, as it could become contaminated on the outside. 
  • Change face coverings if they get slightly wet or dirty
  • Wash the cloth mask after each use as it can get damp or dirty:
    • Put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
    • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.
    • Wash your hands with soap and water after putting the mask into the laundry.
  • Homemade masks that cannot be washed should be thrown out in a properly lined garbage bin as soon as they get damp, dirty or crumpled. Do not throw used masks on the ground or in a shopping cart. Immediately after wash your hands with soap and water.

Summary Do’s and Don’ts for Using Homemade Masks/Face Coverings

Do:

  • Wash your hands immediately before putting on and immediately after taking off a face covering or face mask
  • Practise good hand hygiene while you are wearing the face covering
  • Make sure the face covering fits well around your nose and mouth
  • Avoid moving the mask around or adjusting it often
  • Avoid touching the covering while using it
  • Change the face covering or face mask when it gets slightly wet or dirty

Do Not:

  • Share face coverings or face masks with others
  • Place on children under the age of two years or on anyone unable to remove without assistance or who has trouble breathing
  • Use plastic or other non-breathable materials as a face covering or face mask

Video Resources

COVID-19 Resources

Emergency Orders, Directives and Closures

To contain the spread of COVID-19 and keep people home, the following declarations, orders and closures are currently in place from different level of governments:

Local Medical Officer of Health Directive and Class Order

On April 14, 2020, the local Medical Officer of Health issued the following Class Order under Section 22 (5.01.1)  under the Health Protection and Promotion Act. This order is designed to protect the health of local residents by reducing the spread of COVID-19 in Haliburton County, Northumberland County and the City of Kawartha Lakes. 

Who is Affected

The order applies to ALL persons in Haliburton County, Northumberland County and the City of Kawartha Lakes who:

  • are identified as a person diagnosed with COVID-19
  • have the signs and symptoms of COVID-19, have been tested for COVID-19 and are awaiting the results of their test
  • otherwise have reasonable grounds to believe they have symptoms of COVID-19,  or
  • are a close contact of a person identified in the above points.

What You Must Do

As of April 14, 2020 at noon, you must:

  • Isolate yourself without delay as instructed by the HKPR District Health Unit. This includes: remaining in your home or isolation facility. Do not go outside, unless on to a private balcony or enclosed yard where you can avoid close contact with others. You must not have any visitors into your home except as permitted by the Health Unit.
  • Remain in isolation until the expiry of a 14-day period that begins on the day on which you first show symptoms, are tested, or are diagnosed with COVID-19 (whichever is earliest, or on the last day of close contact). Follow these guidelines unless instructed otherwise by the Health Unit. 
  • During the self-isolation period, reduce exposure to others to prevent the spread of infection or potential infection from COVID-19. Follow infection control instructions on the HKPR District Health Unit website (www.hkpr.on.ca) or those given to you by the Health Unit or any other staff of a healthcare facility to which you may seek or receive treatment.
  • Keep away from vulnerable persons. Follow any further instructions provided by the Health Unit pertaining to COVID- 19. In particular, you should seek clinical assessment over the phone – either by calling your primary care provider’s office or Telehealth Ontario 1-866-797-0000. If you need additional assessment, your primary care provider or Telehealth Ontario will direct you to in-person care options.
  • Seek prompt medical attention if your illness worsens by calling 911 and telling reponsders of your COVID-19 related diagnosis or symptoms.
Questions and Answers
Under what authority did the Haliburton, Kawartha, Pine Ridge (HKPR) District Health Unit issue a Class Order related to the COVID-19 outbreak to require persons to self-isolate? 

 The Health Protection and Promotion Act authorizes the Medical Officer of Health to make a Class Order to address the risks presented by the potential spread of COVID-19 to residents of the City of Kawartha Lakes and Northumberland and Haliburton Counties.

Why did the Medical Officer of Health issue this Class Order?

Based on the continuing increase in the number of people contracting COVID-19 in the City of Kawartha Lakes, Northumberland and Haliburton Counties, and experiences in cities around the world, this is a targeted mandatory measure that will strengthen our ability to reduce the loss of life from COVID-19, and preserve and protect the capacity of our health care system to respond and to provide care for those who need it. 

While most people who have or may have COVID-19, as well as their close contacts, have been compliant with instructions from public health authorities to self-isolate, there are individuals who do not take these measures seriously enough. This Class Order is a legal tool to help us ensure that everyone who needs to self-isolate, complies.

Who is required to self-isolate under this Order?

All individuals who have been diagnosed with COVID-19; have signs and symptoms of COVID-19, have been tested for COVID-19 and are awaiting the results of their test; otherwise have reasonable grounds to believe they have symptoms of COVID-19; or are close contacts of those individuals, are required to self-isolate. A close contact is a person who is caring for or living in the same household with someone who has COVID-19 or is otherwise identified as a close contact by the HKPR District Health Unit.

When is the Order effective? How long must people self-isolate?

The order is effective from 12:00 p.m. (noon) on April 14, 2020, and will remain in effect until such time as the Medical Officer of Health determines it is no longer required. 

Self-isolation is generally for a period of 14 days from the first onset of symptoms. In some cases, public health officials may direct an individual to extend the period of isolation, depending upon symptoms, other new cases identified in a household and test results.

Are there any exceptions?

Close contacts who are asymptomatic and provide an essential service may continue to provide that essential service. In addition, the Order does not restrict a person from receiving essential medical services or treatments, whether or not related to COVID-19. Other exceptions may be made in compelling circumstances, for example, individuals who do not have suitable housing to self-isolate, or who are fleeing domestic violence. 

What does it mean to self-isolate under the Order?

Individuals who are affected by the Order are required to stay at home. If a person with COVID-19 is homeless, or where their home is otherwise unsuitable or unsafe for isolation purposes, they will be accommodated in an isolation facility to be determined. Self-isolation means not leaving home at all or having any visitors except as permitted by HKPR District Health Unit (for example, where a health care worker is visiting the home). People in self-isolation should arrange to have groceries and other necessities delivered to them. If you require any support with this, please notify HKPR District Health Unit at 1-866-888-4577 ext. 5020.

Image of the first page of the Class Order - click as a link
Image of the first page of the Class Order – click as a link

COVID-19 Class Order
Fact Sheet


Provincial Orders

Federal Orders 

Public Notice

CLASS ORDER
made pursuant to Section 22 (5.0.1) of the Health Protection and Promotion Act

Date: April 14, 2020

TO:      All persons residing in or present in Haliburton County, City of Kawartha Lakes and Northumberland County who:

(a) are identified as a person diagnosed with COVID-19;

(b) have the signs and symptoms of COVID-19, have been tested for COVID-19 and are awaiting the results of their test;

(c) otherwise have reasonable grounds to believe they have symptoms of COVID-19; or

(d) are a close contact of a person identified in (a), (b) or (c).

I, Dr. A. Lynn Noseworthy, Medical Officer of Health for the Haliburton, Kawartha, Pine Ridge District Health Unit (HKPR District Health Unit), order you to take the following actions, effective 12:00 pm (noon) on April 14, 2020:

  1. Isolate yourself without delay in accordance with instructions provided by the HKPR District Health Unit. This includes remaining in your home or isolation facility. Do not go outside, unless on to a private balcony or enclosed yard where you can avoid close contact with others. You must not have any visitors into your home except as permitted by HKPR District Health Unit.
  2. Remain in isolation until the expiry of a 14-day period that begins on the day on which you first show symptoms, are tested, or are diagnosed with COVID-19, whichever is earliest, or on the last day of close contact, unless otherwise instructed by HKPR District Health Unit in accordance with the current Ministry of Health guidelines as amended: health.gov.on.ca/en/pro/programs/publichealth/coronavirus/docs/2019_testing_clearing_cases_guidance.pdf
  3. During the self-isolation period, conduct yourself in such a manner as not to expose another person to infection or potential infection from COVID-19 by following infection control instructions on the HKPR District Health Unit website, located at: hkpr.on.ca or given to you by the HKPR District Health Unit or any other staff of a healthcare facility to which you may seek or receive treatment.
  4. Keep away from vulnerable persons. Follow any further instructions provided by the HKPR District Health Unit pertaining to COVID- 19 and the terms and conditions of this Order. In particular, you should seek clinical assessment over the phone – either by calling your primary care provider’s office or Telehealth Ontario 1-866-797-0000. If you need additional assessment, your primary care provider or Telehealth Ontario will direct you to in-person care options.
  5. Seek prompt medical attention if your illness is worsening (e.g. difficulty breathing) by calling 911 and telling them of your COVID-19 related diagnosis or symptoms.
  6. The requirements of this Order are subject to necessary modifications for the following persons or class of persons:
    1. a person or class of persons who, in the opinion of the Medical Officer of Health is asymptomatic and provides an essential service, for the limited purpose of providing that essential service;
    2. a person receiving essential medical services or treatments, whether or not related to COVID-19; or
    3. where a person’s isolation, in the opinion of the HKPR District Health Unit, would not be in the public interest.

THE REASONS for this ORDER are that:

  1. COVID-19 has been designated as communicable under Ontario Regulation 135/18 as amended.  COVID-19 has been declared a pandemic by the World Health Organization. The Province of Ontario, the City of Kawartha Lakes and Haliburton County have declared emergencies under the Emergency Management and Civil Protection Act as a result of the pandemic.
  2. COVID-19 is now present in Haliburton County, the City of Kawartha Lakes and Northumberland County and therefore poses a risk to the health of the residents through community transmission. The COVID-19 virus is spread from an infected person to a close contact by direct contact or when respiratory secretions from the infected person enter the eyes, nose or mouth of another person.
  3. To contain the spread of COVID-19, individuals experiencing symptoms consistent with COVID-19 or who are infected with COVID-19, as well as their close contacts, are required to isolate themselves from other people until they are no longer infectious or potentially infectious. Isolation ensures that these people will not spread their infection to others.

I am of the opinion, on reasonable and probable grounds that:

(a) a communicable disease exists or may exist or there is an immediate risk of an outbreak of a communicable disease in the health unit served by me;

(b) the communicable disease presents a risk to the health of persons in the health unit served by me; and

(c) the requirements specified in this Order are necessary in order to decrease or eliminate the risk to health presented by the communicable disease.

am also of the opinion that the delivery of notice of this Order to each and every member of the class is likely to cause a delay that could significantly increase the risk to the health of any person residing in the HKPR District Health Unit area, so notice shall be provided through the public media and the internet via posting on HKPR District Health Unit’s website: hkpr.on.ca.

The following definitions apply to this Order:

“close contact” means you are caring for or living in the same household with someone who has COVID-19 or have otherwise been identified as a close contact by the HKPR District Health Unit.

“Haliburton, Kawartha Pine Ridge District Health Unit” or “HKPR District Health Unit” means the Medical Officer of Health or HKPR District Health Unit staff acting under the direction of the Medical Officer of Health.

“vulnerable person” includes a person who (i) has an underlying medical condition; (ii) has a compromised immune system from a medical condition or treatment; (iii) is 65 years of age or older; or (iv) is reliant upon a homeless shelter or other congregate living setting.

NOTICE

TAKE NOTICE THAT each member of the class is entitled to a hearing by the Health Services Appeal and Review Board if the member has delivered to me, at the address below, and to the Health Services Appeal and Review Board (HSARB), by e-mail to hsarb@ontario.ca or faxed to the HSARB at 416-327-8524., notice in writing, requesting a hearing within 15 days after publication of this Order or otherwise in accordance with applicable law.

AND TAKE FURTHER NOTICE THAT although a hearing may be requested this Order takes effect when it is delivered to a member of the class or brought to the attention of a member of the class.

FAILURE to comply with this Order is an offence for which you may be liable, on conviction, to a fine of not more than $5,000.00 for every day or part of each day on which the offence occurs or continues.

A. Lynn Noseworthy, MD, MHSc, FRCPC
Medical Officer of Health, Haliburton, Kawartha, Pine Ridge District Health Unit
200 Rose Glen Road
Port Hope, Ontario L1A 3V6

This Order shall be posted on the HKPR District Health Unit website: hkpr.on.ca

Inquiries about this Order should be directed to the HKPR District Health Unit at 1-866-888-4577 ext. 5020

Separating Fact From Fiction

Providing factual information about COVID-19 is important to fight fears about the virus19. Spreading lies and misinformation hurts people who read and believe it. Do your part by sharing factual, accurate COVID-19 information with family and friends.

Credible Sources of COVID-19 Information:

Find the Facts

Compiled from: World Health Organization (www.who.int), U.S. Centers for Disease Control and Prevention (www.cdc.gov), and John Hopkins Medicine (www.hopkinsmedicine.org )


I’ve heard a rumour that taking supplements can help treat COVID-19. 

FACT:  There is no evidence that any natural health product or supplement can prevent or treat COVID-19. These types of false and misleading claims put your health at risk. If you have purchased health products that claim to prevent, treat or cure COVID-19, stop using them immediately. Consult a health care provider if you have concerns. You should also report any false/misleading advertising or sale of products in Canada to federal regulators.   

The best way to protect yourself from COVID-19 is to stay home as much as possible, practise physical distancing when out on essential errands, and frequently wash your hands with soap and water. 


I read somewhere on the Internet that using cannabis helps treat COVID-19

FACT:  There is NO scientific evidence to show cannabis is effective in preventing or treating COVID-19. In fact, research shows inhaling cannabis smoke can have negative effects on your respiratory system.


It’s been said that sun, hot weather and hot temperatures will stop you from catching COVID-19.

FACT:  There is no evidence that temperature or weather conditions will reduce your risk of getting COVID-19. Around the world, countries with different kinds of weather, climates and temperatures are reporting COVID-19 cases.


I’ve heard hot baths can prevent COVID-19.

FACT:  There is nothing to show taking a hot bath prevents COVID-19, although it can be a good way to relax. 


A friend said once you have COVID-19, you have it for life. 

FACT:  Research shows most people who get COVID-19 will recover and show no effects from it.


On social media, I saw a post that states holding your breath for 10 seconds without coughing or feeling pain means you don’t have COVID-19 

FACT:  Breathing exercises, like holding your breath for 10 seconds without coughing or feeling pain, tell you nothing about COVID-19. The best way to determine if you have the virus is through a lab test or doctor’s assessment.  


A drinking buddy told me drinking alcohol protects you from COVID-19.

FACT:  Drinking alcohol does not protect you from COVID-19. In fact, drinking alcohol frequently and in large amounts can lead to other health problems and injuries.   


My neighbour says mosquitoes spread COVID-19.

FACT:  COVID-19 is a respiratory illness, and there is no evidence mosquitoes spread the virus.


I saw somewhere how thermal scanners can detect COVID-19. 

FACT:  Thermal scanners are good at detecting people who have developed a fever, which is a symptom of COVID-19.  However, scanners cannot detect people who have COVID-19 without a fever.


What’s with this rumour that spraying alcohol or chlorine on your body will kill COVID-19. 

FACT:  Spraying alcohol or chlorine over your body is harmful to you. It will not kill a virus that is already inside your body. Those substances are most effective for disinfecting surfaces, when used properly.


Someone suggested I rinse my nose with saline to prevent infection from COVID-19.

FACT:  Rinsing your nose with saline does not protects people from COVID-19. However, there is some limited evidence that flushing your nose with saline rinse can help you recover more quickly from the common cold and help ease sinus symptoms.


There’s a person I know who eats lots of garlic and says it helps prevent COVID-19.

FACT:  Garlic has some important antimicrobial properties but eating it does not protect you from COVID-19.  


My teenaged son thinks he’s invincible from COVID-19 since he’s young.

FACT:  People of all ages can get sick from COVID-19. Older adults and people with medical conditions are more at risk, but anyone can get sick with the virus.


I thought I read somewhere how antibiotics can prevent and treat COVID-19.

FACT:  Antibiotics works against bacteria, not viruses like COVID-19. Sometimes antibiotics are used in hospital to treat patients with COVD-19, but this is done to prevent a bacterial infection.


Thank goodness there is a medicine to treat COVID-19.

FACT:  To date, no specific medicine is recommended to prevent or treat COVID-19. Symptoms can be treated, but nothing specific for COVID-19 has yet been developed.


I’ve heard from a Facebook friend that there is a vaccine to fight COVID-19.

FACT:  Currently, there is no vaccine for COVID-19, although work is underway to develop one. Finding a vaccine that is safe and effective for humans will take many months. 


My sister is a conspiracy theorist who believes COVID-19 was created by people. 

FACT:  COVID-19 was not created or released by people, nor is it tied to 5G mobile networks. Viruses can change over time. Occasionally, a disease outbreak happens when a virus that is common in an animal such as a pig, bat or bird undergoes changes and passes to humans. This is the likely cause of COVID-19.


My partner swears that taking lots of Vitamin C reduces the risk of COVID-19.

FACT:  Extra amounts of Vitamin C will not prevent infection. The body can only absorb a certain amount of Vitamin C. It then passes through the body as waste. 


My neighbour recommends an herbal remedy to fight COVID-19.

FACT:  There is no specific herbal remedy to prevent or treat the COVID-19 virus.


I’ve heard from friends that in all cases, you must stay indoors during COVID-19.

FACT:  Everyone is urged to stay close to home, but that does not mean staying inside for most people. You MUST stay indoors if isolating for 14 days under the federal Quarantine Act with symptoms present.

If you are self-isolating for 14 days because you are experiencing COVID-19 symptoms, may have been exposed to someone with COVID-19, or have returned from travel with no symptoms, you must stay at home – on your property – until that period has ended.

You can go outdoors if the above do not apply to you (and you’re not sick) to get groceries/medication, walk the dog and get daily exercise. Anytime you go out, you need to maintain physical distancing of at least two metres from others..

Join Us to Help Fight COVID-19

Local Recruitment Efforts

Haliburton Highland Health Services is appealing to the local community for any health care workers (retired, relocated, etc.) who have a skill set that can support the increasing need in the COVID-19 response. Nurses are in high demand, as is anyone with a background in personal care settings. If interested in helping, contact HHHS’s Human Resources Manager Carol Carr at (705) 457-1392, ext. 2254, or email at: hr@hhhs.ca

Provincial COVID-19 Recruitment Campaign

Do you have experience in providing health care? Ontario wants to hear from you! 

Ontario is recruiting former health care workers and volunteers to support the work of hospitals, clinics, and assessment centres in responding to COVID-19. By listing your skills, experience and availability at the Health Workforce Matching Portal, you will be matched to employers in need of help. 

Potential recruits include: 

  • Retired or non-active health care professionals
  • Internationally educated health care professionals 
  • Students and volunteers with health care experience. 
Supporting Ontarians in Need

During COVID-19, it’s important to help those in need access food, medicine and basic necessities. If you are an individual interested in volunteering, or an organization in need of people to help, visit SPARK Ontario to get connected and start helping those affected by COVID-19.

Holiday, Celebrations and Special Events

Getting together with family, friends and other to celebrate holidays, birthdays, anniversaries and other special occasions is common. Unfortunately, with COVID-19, it’s not business as usual and large gatherings can do more harm than good.

Currently, everyone must follow Ontario’s order that forbids large gatherings of more than five people. Places of worship are also closed for the time-being, although drive-in religious services are permitted under certain conditions. You should remain at home as much as possible, leaving for only essential reasons like buying grocery or medication.

Being unable to see loved ones during birthday, holiday or other special event is difficult. Keeping up your emotional and mental well-being is important during these difficult times, and support is available to help

What You Can Do

  • Take advantage of technology. Hold a virtual party using an online platform. You can see and hear each other… and even sing a celebratory song!
  • Send a gift to someone celebrating a special milestone, or order a take-out meal from a local restaurant that can be delivered to their doorstep.
  • Connect with loved ones, friends, and vulnerable members of the community online or by phone. This can help reduce feelings of isolation and anxiety.
  • If you are a place of worship, consider these ideas to connect with your members too.
  • If you plan a special meal for someone in your household, and need to get groceries for it, consider the following:
    • Shop only one day per week and buy only what you need for up to two weeks
    • Respect store hours dedicated to seniors, vulnerable persons, and essential service workers (normally the first hour stores are open)
    • Have a list of items, shop efficiently, and do not casually browse
    • Do not touch food or products you’re not intending to buy
    • If possible, pay with a card or phone tap rather than cash
  • Get into the spirit of the birthday, holiday or other special event. Instead of gift-giving, donate to a local food bank or help a neighbour who cannot get out (like an older adult) with grocery shopping or yardwork
  • Stay home and avoid non-essential travel, including for holidays and Such travel to and from Canada is currently banned. Anyone who does enter the country, including Canadians returning from travel, is required by law to self-isolate for 14 days regardless of whether they have symptoms of COVID-19.

Donations of Masks, Gloves and Other Protective Equipment

Help in the fight against COVID-19! The following hospitals and health care agencies are requesting donations of Personal Protective Equipment, including: N-95 masks, gloves, surgical masks, shields and gowns. If your business/organization has extra supplies, consider donating them at this time of need: 

Northumberland County

Northumberland Hills Hospital 

All equipment donations must be reviewed by the hospital’s Materials Management department first. Do not drop off equipment/supplies donations without first confirming they can be accepted. Contact: Charity Meiklejohn at cmeiklejohn@nhh.ca

Campbellford Memorial Hospital

To donate equipment, contact John Russell, of the Campbellford Memorial Hospital Foundation, at (705-632-2014 or jrussell@cmh.ca. Please do not bring items to the hospital, as all items must first be reviewed. 

City of Kawartha Lakes

Kawartha Lakes Paramedics 

Anyone with a supply of appropriate equipment/supplies should first contact Launa Macey, Supervisor of Procurement, at(705) 324-9411, ext. 1875, or lmacey@kawarthalakes.ca to determine pickup/delivery arrangements. 

Ross Memorial Hospital 

Are you a business, including dental offices, medical offices, veterinarians or contractor, that may have supplies available and wish to donate? Contact Christine Wood at cwood@rmh.org or (705) 324-6111, ext. 4628 to make arrangements. 

Haliburton County

Haliburton Cares 

With an impending shortage of critical personal protective equipment, the community is being asked for donations. If you have supplies to donate, please fill out the online form or call (705) 457-1580. 

Multi-Unit Dwellings/Apartment Buildings

If you own or manage a multi-unit building, it’s important to protect your tenants from COVID-19. Proper screening, cleaning, physical distancing and other measures are essential to reduce the spread of illness. Here’s what you need to do: 

Screening
Handwashing and Respiratory Etiquette
Cleaning and Disinfecting
  • Increase cleaning and disinfecting, especially in common areas. High-touch surfaces (like doorknobs, light switches, phones, elevator buttons, stairwells, shared washrooms and garbage facilities) should be cleaned and disinfected at least twice per day, and when visibly dirty.
  • Be careful when handling waste, and ensure you wash hands thoroughly afterwards with soap and running water. Line garbage cans with plastic bags if possible and avoid direct contact with soiled items in the garbage
  • For Shared Laundry Rooms: Both sick and healthy households need to use laundry rooms to wash dirty laundry.  Clean and disinfect the machine controls frequently.  You may also need to put up limits to the number of people in the laundry room at a time, to ensure physical distancing.  Put up this poster for tips on using shared laundry facilities.
Physical Distancing
  • Promote physical distancing in your building. Urge people to keep 2 metres (6 feet) apart – roughly the length of a hockey stick. Put up this poster in all common areas to send a clear message.
  • Put in place measures at your building to reinforce physical distancing. Stagger times to use laundry facilities, limit the number of people (to five or less) gathering in shared spaces, and move furnishings like chairs further apart to create more space. Please note: the Ontario government is currently banning public gatherings of more than five people.
  • All playgrounds and outdoor play structures are currently shut down by order of the Ontario government. Put up signs reinforcing this closure message. Access to shared outdoor space should also be limited and physical distancing enforced. 
  • Limit capacity on elevators to ensure physical distancing. Post a sign indicating no more than two or three people should use the elevator at once. 
What to do If Tenants/Residents Show COVID-19 Symptoms
  • Individuals in a private unit who show COVID-19 symptoms MUST self-isolate for 14 days and not leave home, unless they need medical care. If possible, check in with them by phone, email or text. Offer to get food/supplies and leave items at their doorway, ensuring no close contact.
  • If someone with COVID-19 symptoms lives in a shared space, support them to safely self-isolate for 14 days by ensuring they stay in a separate room, use a separate washroom (if possible) and keep a 2 metre distance from others. If this isn’t possible, review this link 
  • If someone experiences severe COVID-19 symptoms, seek immediate medical care. 
Additional Resources:

Download and print resources below:

Prevention poster for tenants
Prevention for Tenants

Prevention for Tenants
Poster

Prevent the spread poster which can be used in the community
Prevention Community

Prevention in the Community
Poster

Image of Attention Visitors AODA compliant poster - click to download
Image of Attention Visitors AODA compliant poster

Attention Visitors
Posters

Travellers and COVID-19


Travelling Abroad

If you have travelled abroad, you MUST immediately self-isolate/quarantine and stay home for 14 days. This is due to the Canadian government putting in place an Emergency Order under the Quarantine Act. Further mandatory requirements for travellers entering Canada were put in place on April 14 by the federal government.

These quarantine measures apply to all travellers arriving in Canada and is aimed at slowing down the spread of COVID-19 in Canada. The only exceptions are essential workers, including those who ensure the continue flow of goods and essential services across the border.

Please note: Information is current as of April 24, 2020

Violating any instructions provided to you when you entered Canada could lead to up to 6 months in prison and/or $750,000 in fines.

Travellers Arriving in Canada
as of April 14, 2020
With Symptoms 
Without Symptoms 
MANDATORY Isolation MANDATORY Quarantine/Self-Isolation
Go directly to the place where you will isolate, without delay, and stay there for 14 daysYesYes
You must wear a non-medical mask or face covering while traveling to the place you will isolate/quarantineYesYes
Go to your place of isolation using private transportation only, such as your personal vehicle. You cannot arrange a pickup/ride with another personYes
Do NOT go outsideYes
Do not leave your place of isolation unless it is to seek medical attentionYesYes
Do not go to school, work, other public areasYesYes
Do not use public transportation such as buses and taxisYes**
Stay in a separate room and use a separate bathroom from others in your home, if possibleYes
Do not have visitorsYesYes
Limit contact with others in the place of isolation, including childrenYes
Do not isolate in a place where you will have contact with vulnerable people, such as older adults age 65+ and individuals with underlying medical conditionsYesYes
If your symptoms get worse, immediately
contact your health care provider or public health authority and follow their instructions
Yes
Arrange to have someone pick up essentials like groceries or medication for youYesYes
Keep a distance of at least 2 arms lengths (approximately 2 metres) from othersYesYes
Stay in a private place like your yard or balcony if you go outside for fresh airYes
Monitor your health for symptoms of COVID-19Yes

** If no symptoms: You can only take public transportation to get to your place of self-isolation after you arrive in Canada, but must wear an appropriate non-medical mask or face covering while in transit. You must not stop on the way home, and practise physical (social) distancing at all times.

If you have symptoms but do not have a place to isolate, you will be required to isolate for 14 days in a facility designated by the Chief Public Health Officer of Canada.

If you develop symptoms within 14 days:

  • Isolate yourself from others
  • Immediately call a health care professional or public health authority and:
    • describe your symptoms and travel history
    • follow their instructions carefully
  • Please note: The 14-day quarantine period restarts from the time you develop COVID-19 symptoms OR you are exposed to another returning traveller covered under this Order who has COVID-19 symptoms

If you do not develop symptoms after 14 days OR if you no longer have a fever and your symptoms are improved:

  • You can stop isolating, but for your protection, stay home except for essential trips (like groceries or medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell after 14 days, contact Telehealth Ontario or your health care provider for further direction.


Travelling in Canada

To slow the spread of COVID-19, many parts of Canada have placed limits on travel between provinces. Non-essential trips within provinces are also being discouraged at present. 

Provincial Restrictions 

While travelers returning to Canada are required by law to self-isolate for 14 days, does the same apply if you travel to another province/territory? That depends on the place you’re going.  

Currently: 

  • Ontario, British Columbia, Alberta and Saskatchewan have no domestic travel restrictions.  
  • Unnecessary travel to Prince Edward Island (PEI) and Quebec is not allowed. 
  • North West Territories (NWT) and Nunavut will not let non-residents visit, except in a few situations.  
  • Anyone visiting PEI, Nova Scotia, New Brunswick, Newfoundland, Manitoba, NWT, Nunavut and Yukon must self-isolate for 14 days, with some exceptions for essential workers. 

Please check provincial government websites for up-to-date details and possible border checkpoints.  

Federal Rules 

  • As of April 20, new measures mean all air passengers travelling in Canada must wear a non-medical mask or face covering over their mouth and nose during travel.  
  • When travelling domestically by ferry, rail or bus, travellers are strongly encouraged to wear non-medical masks or face coverings whenever possible. They may need to use a non-medical mask or face covering to cover their mouth and nose when they cannot maintain physical distance from others. 

Right now, the best option is to stay home to prevent the spread of COVID-19. If you must travel, be prepared for restrictions. 


Travelling within Ontario

Will trailer parks/campgrounds be open this season? 

Printable COVID-19 Resources

Download and print resources below:

Image of Screening Survey for Employees AODA compliant poster – click to download
Image of Screening Survey for Employees AODA compliant poster – click to download

COVID-19 Screening Survey for Employees

Image of Attention Staff AODA compliant poster – click to download
Image of Attention Staff AODA compliant poster – click to download

Attention Staff
Poster

Image of Are You Sick? AODA compliant poster – click to download
Image of Are You Sick? AODA compliant poster – click to download

Are You Sick?
Poster

Image of Attention Shoppers AODA compliant poster – click to download
Image of Attention Shoppers AODA compliant poster – click to download

Attention Shoppers
Poster

Image of Attention Visitors AODA compliant poster - click to download
Image of Attention Visitors AODA compliant poster – click to download

Attention Visitors
Poster

Prevention poster for customers or visitors to a workplace
Prevention Customers

Prevention for Customers
Poster

Prevent the spread poster which can be used in the community
Prevention Community

Prevention in the Community
Poster

Prevention poster for tenants
Prevention for Tenants

Prevention for Tenants
Poster

Image of AODA compliant 'Community Garden Provincial Orders' poster - click as a link
Image of AODA compliant ‘Community Garden Provincial Orders’ poster – click as a link

Community Garden Provincial Orders
Poster

Image of AODA compliant 'Stay Home During COVID-19' poster - click as a link
Image of AODA compliant ‘Stay Home During COVID-19’ poster – click as a link

Stay Home During COVID-19
Poster

Image of AODA compliant 'Doctors Orders' poster - click as a link
Image of AODA compliant ‘Doctors Orders’ poster – click as a link

Doctor’s Orders
Poster

Image of AODA compliant 'Keep Your Distance on Elevators' poster - click as a link
Image of AODA compliant ‘Keep Your Distance on Elevators’ poster – click as a link

Keep Distance on Elevators
Poster

Provincial and Federal Benefits and Income Supports

Getting Help

Worried about your job, income or housing due to COVID-19? Do you own a business or employ staff in an operation affected by COVID-19?

All levels of governments are taking steps to support and protect people and businesses affected by coronavirus. The following information is current at the time of this posting. Please check official government websites for the most recent updates (Do not visit offices. Access services on-line or call in advance to confirm whether offices are open).:   


Federal Support Programs

For Workers/Employees

Visit Service Canada for full details or access the Find Financial Help During COVID-19 Online Tool to see what federal supports are available to you. Read further for more specific program supports: 

Temporary Wage Top-Up for Low Income Essential Workers – All provinces and territories have confirmed, or are in the process of confirming, plans to cost-share wage top-ups for their essential workers.

Increasing Canada Child Benefit – An extra $300 per child is available through the Canada Child Benefit (CCB) for 2019-20. This will mean approximately $550 more for the average family. This benefit will be delivered as part of the scheduled CCB payment in May.

Special Goods and Services Tax Credit Payment: A one-time special payment will be available by early May through the Goods and Services Tax credit for low- and modest-income families. The average additional benefit will be close to $400 for single individuals and close to $600 for couples.  

Extra Time to File Income Taxes: Filing date for 2019 tax returns is being pushed back to June 1, 2020. 

Mortgage Support: Canadian banks have committed to work with customers on a case-by-case basis to find solutions to help them manage hardships caused by COVID-19. Canadians who are impacted by COVID-19 and experiencing financial hardship as a result should contact their financial institution regarding flexibility for a mortgage deferral. For more information visit  tools to lenders.

Canada Emergency Response Benefit (CERB): This new taxable benefit of $2,000 a month for up to four months is available to eligible workers who meet certain conditions. Learn more here.

CERB is accessible through a secure web portal. Applicants can also apply via an automated phone line or via a toll-free number. Call 1-800-959-2019 or 1-800-959-2041 or 1-833-699-0299. This benefit replaces the previously announced Emergency Care Benefit and Emergency Support Benefit.

Employment Insurance: If you have lost your job through no fault of your own and qualify for Employment Insurance benefits, you can submit your request today.  

If you are sick, quarantined or have been directed to self-isolate, the federal government will waive the requirement to provide a medical certificate to access EI sickness benefits.

Registered Retirement Income Funds (RRIFs): The required minimum withdrawals from RRIFs are being reduced by 25% for 2020

Support for Low-Income Seniors: A one-time, tax-free payment of $300 is being given to seniors who qualify for Old Age Security. An additional $200 will also be paid to seniors who currently receive the Guaranteed Income Supplement. This measure would give up to $500 in one-time payments to eligible seniors.

Canada Student Loans: Effective March 30, the federal government is placing a six-month interest-free moratorium on the repayment of Canada Student Loans for all student loan borrowers. No payment will be required, and interest will not accrue during this time. Students do not need to apply for the repayment pause.

Canada Emergency Student Benefit – This provides support to students and new graduates who are not eligible for the Canada Emergency Response Benefit or Employment Insurance, or who are unable to work this summer due to COVID-19. The benefit provides $1,250 per month for eligible students or $2,000 per month for eligible students with dependents or disabilities. This benefit is available from May to August 2020.

For Businesses/Employers – Federal

Canada Emergency Wage Subsidy: This subsidy program covers 75% of an employee’s wages for employers of all sizes and sectors who have seen a drop in gross revenues of at least 15% in March and 30% in both April and May. Program is in place from March 15 to June 6, 2020.

Temporary 10% Wage Subsidy: This three-month measure allows eligible employers to reduce the amount of payroll deduction required to be remitted to the Canada Revenue Agency.

Extending Work-Sharing Program: This support program is extended from 38 to 76 weeks. It provides income support to employees eligible for EI who agree to reduce their normal working hours due to COVID-19.

Temporary Changes to Canada Summer Jobs Program: Employers can receive up to 100% of the provincial/territorial minimum hourly wage to hire summer employees under this program.

Other sector-specific business support programs may also be available. Learn more here.

Small Business COVID-19 Hotline – Is your small business facing pressing financial needs? Call this support hotline operated by the Canadian Chamber of Commerce at 1-866-989-1080 (toll-free) seven days a week (8 am to 8 pm).


Provincial Support Programs

For Individuals/Workers:
  • Evictions:  No new eviction orders will be issued until further notice. Enforcement of current eviction orders will be postponed  
  • Protected Leave:  Employers must ensure protected leave for workers who have to be off work due to COVID-19. This includes workers who are: self-isolating, getting treated, following medical direction or caring for a loved one. 
  • Medical Notes: Employees do not need to provide a doctor’s note to take unpaid sick leave 
  • Support for Families – While schools and daycares are closed, parents can apply for direct funding to support their children’s learning at home. Eligible parents will receive a one-time payment of: $200/child ages 0-12 years; $250/child or youth aged 0-21 years with special needs. Note: If you are already receiving Support for Parents payments, you will automatically be eligible for this program and do not need to apply for it.
  • Doubled GAINS payments for seniors: If you are a senior receiving monthly Ontario Guaranteed Annual Income System (GAINS) payments, we will be doubling your payment, making it up to $166 per month for individuals and up to $332 per month for couples. If you are a GAINS recipient, you will receive this extra support automatically for six months, with the first payment on April 24, 2020.
  • Ontario’s Community Support Program to assist low-income seniors and people with disabilities during COVID-19.
  • Additional funding for supplies is now offered to current recipients of Ontario Works and Ontario Disability Support Program. Funding of up to $100 for single individual and up to $200 for families is available.
  • Help for electricity bills is here. Through the Low-Income Energy Assistance Program, low-income consumers can get direct support to pay bills and ensure electricity and natural gas services are not cut off during COVID-19. If you are behind on your payments and face having your service disconnected, you could qualify for $500 in relief for electricity bills ($600 if your home is heated by electricity) and $500 for natural gas bills.

Extensions on validations and deadlines:

OSAP Payments:

Learn more about the temporary deferral of  OSAP  payments. 

  • From March 30, 2020 to September 30, 2020: 
    • You do not need to make any loan payments 
    • Interest will not be added to your student loans 
    • If your loans are in good standing, visit the National Student Loans Service Centre (NSLSC) or the Canada student aid page for more information.  If your  OSAP  debt is in collections, contact the Ministry of Finance at 1-877-535-0554 or the private collection agency assigned to your account to discuss your options. 

COVID-19 Emergency Assistance: 

  • If you are not currently getting social assistance 
  • If you need help paying for food and housing and are not already on Ontario Works or ODSP, you can  apply for COVID-19 emergency assistance

Click here to apply for any of the following provincial programs:

For Businesses/Employers – Provincial

The Ontario government is providing various relief programs to support businesses, including interest and penalty relief, tax relief, WSIB payment deferrals and reduced electricity bills.


Local Support Programs

For Businesses/Employers – Local

Getting Help To Apply For Programs 

The Help Centre and Legal Centre of Northumberland: The Help Centre and Legal Centre provide free services to residents of Northumberland County on the topics of income, employment and housing.   


Additional Resources

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.

Cleaning and Disinfection for Public Spaces

Cleaning and disinfecting public settings is essential to prevent the spread of COVID-19 and protect people in the community.

The following information provides guidance on cleaning and disinfection of public settings, including schools, transit, colleges/universities and other workplaces in Ontario and is based on a fact sheet from Public Health Ontario.

If you have questions about COVID-19, contact your health care provider, Telehealth 1-866-797-0000 or the HKPR District Health Unit at 1-866-888-4577 x5020.

What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19.
  • Frequently touched surfaces are most likely to be contaminated.
  • Use only disinfectants that have a Drug Identification Number (DIN). A DIN is an 8-digit number given by Health Canada that confirms it is approved for use in Canada.
  • Check the expiry date of products you use and always follow manufacturer’s instructions.
  • Follow these public health guidelines for cleaning/disinfecting public washrooms
Icon image of a tub of cleaning supplies
Clean frequently touched surfaces twice per day
  • In addition to routine cleaning, surfaces that have frequent contact with hands should be cleaned and disinfected twice per day and when visibly dirty.
  • Examples include doorknobs, elevator buttons, light switches, toilet handles, counters, hand rails, touch screen surfaces and keypads.
  • In addition to routine cleaning, check with your organization for any specific protocols for cleaning for COVID-19.
Select products
Cleaners
  • Break down grease and remove organic material from the surface.
  • Used separately before using disinfectants.
  • Can be purchased with cleaner and disinfectant combined in a single product
Icon of a sponge filled with bubbles
Disinfectants
  • Have chemicals that kill most germs.
  • Applied after the surfaces have been cleaned.
  • Have a drug identification number (DIN).
Icon of a spray bottle of disinfectant
Disinfectant Wipes
  • Have combined cleaners and disinfectants in one solution.
  • May become dry due to fast drying properties. Should be discarded if they become dry.
  • Not recommended for heavily soiled surfaces.
Prepare products for use
  • Where possible, use pre-mixed solution.
  • Read and follow manufacturer’s instructions to:
    • properly prepare solution
    • allow adequate contact time for disinfectant to kill germs (see product label)
    • wear gloves when handling cleaning products including wipes
    • wear any other personal protective equipment recommended by the manufacturer
Watch our video on YouTube

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) Cleaning and Disinfection for Public Settings”

Additional Resources:

Download and print resources below:

Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This helps protect you if you don’t have the virus. If you have the virus, self-isolating reduces the risk of you passing it on to others. 

Please Note: On April 14, 2020, the local Medical Officer of Health issued the following Class Order under Section 22 (5.01.1)  under the Health Protection and Promotion Act. This order is designed to protect the health of local residents by reducing the spread of COVID-19 in Haliburton County, Northumberland County and the City of Kawartha Lakes. 

When to Self-Isolate
  1. If you’ve travelled outside of Canada and have just returned
  2. If you have COVID-19 symptoms, or provide care to someone with symptoms
  3. If you do NOT have COVID-19 symptoms, but have been advised to self-isolate (strongly recommended if you are over age 70 and/or have existing medical conditions).

How to Self-Isolate
Stay home

Do not use public transportation, taxis or rideshares.

Do not go to work, school or other public places.


Avoid contact with others

No visitors unless essential (e.g. care providers)

Stay away from seniors and people with chronic medical conditions (e.g. diabetes, lung problems, immune deficiency).

As much as possible, stay in a separate room away from other people in your home and use a separate bathroom if you have one.

Make sure that shared rooms have good airflow (e.g. open windows).

If these steps are not possible, keep a distance of at least two metres from others at all times.


Keep your distance

If you are in a room with other people, keep a distance of at least two metres and wear a mask that covers your nose and mouth.

If you cannot wear a mask, people should wear a mask when they are in the same room as you.


Wash your hands

Wash your hands often with soap and water.

Dry your hands with a paper towel, or with your own cloth towel that no one else will share.

Use an alcohol-based hand sanitizer if soap and water are not available.


Cover your coughs and sneezes

Cover your mouth and nose with a tissue when you cough or sneeze.

Cough or sneeze into your upper sleeve or elbow, not your hand.

Throw used tissues in a lined wastebasket, and wash your hands. Lining the wastebasket with a plastic bag makes waste disposal safer.

Clean your hands after emptying the wastebasket.


Wear a mask over your nose and mouth

Wear a mask if you must leave your house to see a health care provider.

Wear a mask when you are within two metres of other people, or stay in a separate room.


What should I do if I develop symptoms?
  • Complete the COVID-19 Self-Assessment.
  • Contact Telehealth (1-866-797-0000) or your health care provider.
  • Anyone with whom you had close physical contact (e.g., in your household) in the two days before your symptoms started or after symptoms started should also self-isolate. If you have questions about this, call your local public health unit at 1-866-888-4577, ext. 2050.
  • Isolate for 14 days beginning when your symptoms started.
  • After 14 days, you can stop isolating if you:
    • No longer have a fever and your symptoms have improved
    • Did not develop any symptoms. You MUST continue with physical distancing measures.
  • If you are still unwell at 14 days, contact Telehealth or your health care provider for further direction.

Self-Isolating with NO COVID-19 Symptoms (Older Adults and people with existing medical conditions)

After 14 Days

If you do not develop symptoms after 14 days OR If you no longer have a fever and your symptoms have improved:

  • You can stop self-isolating, but for your protection, stay home except for essential trips (e.g. groceries and medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell at 14 days, contact Telehealth or your health care provider for further direction.

Additional Resources
Watch our video on YouTube

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) How to self-isolate”

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.

Frequently Asked Questions

What activities CAN I do outside? 

Download and print resources below:

Physical Distancing

NEW – Fact Sheet:  Physical Distancing – Public Health Ontario

You are strongly urged to practise physical distancing as much as possible anytime you’re outdoors or in the community. This is essential to slow the spread of COVID-19. This means limiting the number of people with whom you come in contact. To do this:

  • Keep a minimum two-metre (six-foot) distance between yourself and others. That’s roughly the length of a hockey stick.
  • Limit trips from home if possible. If you are going out, practise physical distancing every step of the way!
  • Get outside to exercise and be active, but do not do so in a group. Be sure to maintain a physical distance of at last 2 metres (6-feet) from others. Stay close to home if possible. As more parks and outdoor recreational amenities reopen, ensure you keep your distance in these places as well.
  • Avoid others by keeping a safe distance. Greet people with a wave, bow or nod, instead of handshake or hug. After being outside, wash your hands with soap and water.
  • Limit, postpone or cancel small gatherings. If you can, connect with family and friends by phone or online.
  • Work from home if possible. Talk to your supervisor, manager, or employer about options. Cancel in-person business meetings. Instead, look at teleconferencing or video chat options.
  • Keep children at home as much as possible. Do not send children to daycare and avoid any ‘child play dates’ with other families until further notice.
  • Avoid visits to care facilities like long-term care homes, retirement homes, supportive housing, and hospices.
  • For essential trips (like getting groceries), sanitize/wash your hands when entering or exiting building. Avoid long lineups. Use tap to pay instead of handling money.
  • If you have to go out for an essential trip via taxi or rideshare, be sure to keep the windows down.
  • Do NOT use public transit if you are sick. Self-isolate at home right away.
  • If you must use public transit, wash hands often, keep a two-metre distance between other passengers and aim to travel in non-peak hours.
  • Avoid large gatherings of more than five people. This is also now a requirement, as Ontario is banning groups of five or more people. The only exceptions are families with more than five people and child care centres supporting frontline health care workers and first responders (so long as each centre does not exceed 50 people). Funerals are permitted, but only with up to 10 people at a time.

Remember: While you may not feel sick, and while these measures may seem inconvenient, they are important to reduce the spread of COVID-19 to those who are more vulnerable, including seniors and people with compromised immune systems.

Frequently Asked Questions

What activities CAN I do outside? 

Additional Resources:

Download and print resources below:

How to Self-Monitor

It’s important to take steps to slow the spread of COVID-19, especially to those most vulnerable. That’s why it’s essential to watch for symptoms.

Here’s how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19.

Monitor for symptoms for 14 days after exposure for fever, cough or difficulty breathing

Image of three characters representing someone having a fever, another with a cough and a third with difficulty breathing
Avoid Public Spaces

Avoid crowded public spaces and places where you cannot easily separate yourself from others if you become ill.

What to do if you develop these or any other symptoms?
  • Self-isolate immediately and contact your public health unit at 1-866-888-4577 extension 5020, your health care provider or take a self-assessment online.
  • To self-isolate you will need:
    • Soap, water and/or alcohol-based hand sanitizer to clean your hands
  • If you visit your health care provider, avoid using public transportation such as subways, taxis and shared rides. If unavoidable, wear a mask and keep a two-metre distance from others or use the back seat if in a car.

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) How to self-monitor

Additional Resource:

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.

Download and print resources below:

Image of Are You Sick? AODA compliant poster – click to download
Image of Are You Sick? AODA compliant poster – click to download

Are You Sick?
Poster

Respiratory Etiquette

Health is in our hands! Let’s prevent the spread of COVID-19 by using simple, but effective steps to protect our health:

Cover Your Cough

Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the waste basket

Young girl blowing her nose into a tissue
Sneeze in Your Sleeve

If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.

Mask

You may be asked to put on a facemask to protect others.

Wash Hands

Wash hands often with soap and warm water for 15 seconds. If soap and water are not available, use an alcohol-based hand rub.

Woman washing hands.
Watch our video on YouTube
Additional Resources

How to Cover Your Cough – Public Health Ontario

Download and print resources below:

Hand Hygiene

Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster.

Step 1

Wet hands with warm running water.

Step 2

Apply soap, any type will clean your hand effectively.

Step 3

Rub hands palm to palm

Step 4

Lather the backs of your hands

Step 5

Clean thumbs

Step 6

Wash fingernails and fingertips

Step 7

Rinse hands

Step 8

Dry with a single use towel

Step 9

Use the towel to turn off the faucet

Watch our YouTube video
Additional Resources:

Download and print resources below:

Workplace Video Resources

Updated: May 25, 2020


From the HKPR Youtube Channel

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