Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions.

Please Note: On April 14, 2020, the local Medical Officer of Health issued the following Class Order under Section 22 (5.01.1) under the Health Protection and Promotion Act. This order is designed to protect the health of local residents by reducing the spread of COVID-19 in Haliburton County, Northumberland County and the City of Kawartha Lakes.

On this page

When to Self-Isolate
  1. If you’ve travelled outside of Canada and have just returned
  2. If you have COVID-19 symptoms, or provide care to someone with symptoms
  3. If you do NOT have COVID-19 symptoms, but have been advised to self-isolate.

How to Self-Isolate
Stay home

Do not use public transportation, taxis or rideshares.

Do not go to work, school or other public places.


Avoid contact with others

No visitors unless essential (e.g. care providers)

Stay away from seniors and people with chronic medical conditions (e.g. diabetes, lung problems, immune deficiency).

As much as possible, stay in a separate room away from other people in your home and use a separate bathroom if you have one.

Make sure that shared rooms have good airflow (e.g. open windows).

If these steps are not possible, keep a distance of at least two metres (6 feet) from others at all times.


Keep your distance

If you are in a room with other people, keep a distance of at least two metres and wear a mask that covers your nose and mouth.

If you cannot wear a mask, people should wear a mask when they are in the same room as you.


Wash your hands

Wash your hands often with soap and water.

Dry your hands with a paper towel, or with your own cloth towel that no one else will share.

Use an alcohol-based hand sanitizer if soap and water are not available.


Cover your coughs and sneezes

Cover your mouth and nose with a tissue when you cough or sneeze.

Cough or sneeze into your upper sleeve or elbow, not your hand.

Throw used tissues in a lined wastebasket, and wash your hands. Lining the wastebasket with a plastic bag makes waste disposal safer.

Clean your hands after emptying the wastebasket.


Wear a mask over your nose and mouth

Wear a mask if you must leave your house to see a health care provider.

Wear a mask when you are within two metres of other people, or stay in a separate room.


What should I do if I develop symptoms?
  • Complete the COVID-19 Self-Assessment.
  • Contact Telehealth (1-866-797-0000) or your health care provider.
  • Anyone with whom you had close physical contact (e.g., in your household) in the two days before your symptoms started or after symptoms started should also self-isolate. If you have questions about this, call the local Health Unit at 1-866-888-4577, ext. 2050.
  • Isolate for 14 days beginning when your symptoms started.
  • After 14 days, you can stop isolating if you:
    • No longer have a fever and your symptoms have improved
    • Did not develop any symptoms. You MUST continue with physical distancing measures.
  • If you are still unwell at 14 days, contact Telehealth or your health care provider for further direction.

Self-Isolating with NO COVID-19 Symptoms (Older Adults and people with existing medical conditions)

After 14 Days

If you do not develop symptoms after 14 days OR If you no longer have a fever and your symptoms have improved:

  • You can stop self-isolating, but for your protection, stay home except for essential trips (e.g. groceries and medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell at 14 days, contact Telehealth or your health care provider for further direction. You can also call the Health Unit at 1-866-888-4577, ext. 5020.


Additional Resources
Watch our video on YouTube

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) How to self-isolate

211 Community Support – Easily find/search government and community-based services during COVID-19. Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.


Download and print resources below:

Mask Use during COVID-19

Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly.

Please Note: The Health Unit is directing that non-medical masks or face coverings must be used within indoor public spaces in City of Kawartha Lakes, Northumberland County and Haliburton County. For complete details on the mask use directive, including who is exempt, click here.

Medical masks (like surgical and N-95):
close up White protective hygenic mask isolated backgrounds for doctors and patient from virus biological infection and PM2.5 dust, pandemic news

These must be kept for health care providers and for those providing direct care for someone with COVID-19.

If you’re experiencing COVID-19 symptoms and need to seek medical care, wear a mask. Your health provider may also recommend you wear a mask while you’re seeking or waiting for care. The mask acts as a barrier and helps stop the tiny droplets from spreading around you when you cough or sneeze.

Masks MUST be put on, taken off and thrown out properly. If you need to wear a mask, be sure to clean your hands frequently with soap and water or alcohol-based hand sanitizer. When wearing a mask, follow this Public Health Ontario fact sheet  on how to properly wear and throw away one.


Homemade (Cloth) Masks:

The Health Unit has instructed that cloth masks/face coverings be used inside public places in Haliburton County, Northumberland County and the City of Kawartha Lakes. For specific details, including exemptions, click here

When worn properly, non-medical masks can help to cover your mouth and nose to prevent your respiratory droplets from contaminating other people or landing on common surfaces. The Public Health Agency of Canada advises that putting on a homemade mask can help protect others around you if you’re ill with COVID-19 and do not yet know it.

Wearing a face mask in public places, together with washing your hands with soap and water, staying home and maintaining physical distancing, are all important to help prevent the spread of COVID-19.

Homemade masks or facial coverings should not be worn/put on by:

  • Children under age 2 years, or a child under the age of five years either chronologically or developmentally
  • A person who is unable to remove a mask without assistance
  • Anyone who cannot safely wear a non-medical mask or face covering due to medical reasons such as, but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing information
  • Someone who cannot wear a non-medical mask or face covering for any religious reason. 
How to Properly Use a Homemade Mask/Face Covering:  
  • Wash your hands immediately before putting it on and immediately after taking it off (use good hand hygiene while wearing it too)
  • Masks should fit snugly, but comfortably against your face (non-gaping) allowing you to breathe without restriction. Masks should be secured with ties or ear loops and have multiple fabric layers
  • Do not share cloth masks with others
  • Remember not to touch or rub your eyes while wearing it
  • Avoid moving, adjusting or touching your mask while using it, as it could become contaminated on the outside. 
  • Change face coverings if they get slightly wet or dirty
  • Wash the cloth mask after each use as it can get damp or dirty:
    • Put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
    • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.
    • Wash your hands with soap and water after putting the mask into the laundry.
  • Homemade masks that cannot be washed should be thrown out in a properly lined garbage bin as soon as they get damp, dirty or crumpled. Do not throw used masks on the ground or in a shopping cart. Immediately after wash your hands with soap and water.
  • For ideas on making your own homemade cloth masks, visit this Public Health Agency of Canada masks resource page.

Summary Do’s and Don’ts for Using Homemade Masks/Face Coverings

Do:

  • Wash your hands immediately before putting on and immediately after taking off a face covering or face mask
  • Practise good hand hygiene while you are wearing the face covering
  • Make sure the face covering fits well around your nose and mouth
  • Avoid moving the mask around or adjusting it often
  • Avoid touching the covering while using it
  • Change the face covering or face mask when it gets slightly wet or dirty

Do Not:

  • Share face coverings or face masks with others
  • Place on children under the age of two years or on anyone unable to remove without assistance or who has trouble breathing
  • Use plastic or other non-breathable materials as a face covering or face mask

General COVID-19 Video Resources

COVID-19 Resources

Get COVID-19 prevention tips by watching these videos. You can also click here for links to workplace-specific prevention videos.

Emergency Orders, Directives and Closures

To contain the spread of COVID-19, the following declarations, orders and closures from different levels of government are now in place. Please read on for further details.

HKPR District Health Unit
Local Medical Officer of Health Directive and Class Order

On April 14, 2020, the local Medical Officer of Health issued the following Class Order under Section 22 (5.01.1)  under the Health Protection and Promotion Act. This order is designed to protect the health of local residents by reducing the spread of COVID-19 in Haliburton County, Northumberland County and the City of Kawartha Lakes. 

Who is Affected

The order applies to ALL persons in Haliburton County, Northumberland County and the City of Kawartha Lakes who:

  • are identified as a person diagnosed with COVID-19
  • have the signs and symptoms of COVID-19, have been tested for COVID-19 and are awaiting the results of their test
  • otherwise have reasonable grounds to believe they have symptoms of COVID-19,  or
  • are a close contact of a person identified in the above points.

What You Must Do

As of April 14, 2020 at noon, you must:

  • Isolate yourself without delay as instructed by the HKPR District Health Unit. This includes: remaining in your home or isolation facility. Do not go outside, unless on to a private balcony or enclosed yard where you can avoid close contact with others. You must not have any visitors into your home except as permitted by the Health Unit.
  • Remain in isolation until the expiry of a 14-day period that begins on the day on which you first show symptoms, are tested, or are diagnosed with COVID-19 (whichever is earliest, or on the last day of close contact). Follow these guidelines unless instructed otherwise by the Health Unit. 
  • During the self-isolation period, reduce exposure to others to prevent the spread of infection or potential infection from COVID-19. Follow infection control instructions on the HKPR District Health Unit website (www.hkpr.on.ca) or those given to you by the Health Unit or any other staff of a healthcare facility to which you may seek or receive treatment.
  • Keep away from vulnerable persons. Follow any further instructions provided by the Health Unit pertaining to COVID- 19. In particular, you should seek clinical assessment over the phone – either by calling your primary care provider’s office or Telehealth Ontario 1-866-797-0000. If you need additional assessment, your primary care provider or Telehealth Ontario will direct you to in-person care options.
  • Seek prompt medical attention if your illness worsens by calling 911 and telling reponsders of your COVID-19 related diagnosis or symptoms.

Please Note: Testing for Other Individuals

The Province of Ontario has indicated that people who are not displaying any symptoms of COVID may elect to be tested. The class order presently in place does not apply to individuals who do not show signs or symptoms of COVID, unless they have also been identified as a close contact of a person who has been diagnosed with COVID. If you are not a “close contact” AND are asymptomatic, the class order does not apply to you, and you do not have to self isolate while awaiting your COVID test results. However, if at any time before or after having your test, and/or receiving your COVID diagnosis, you experience COVID symptoms, the class order AND the obligation to self-isolate will apply.

Questions and Answers
Under what authority did the Haliburton, Kawartha, Pine Ridge (HKPR) District Health Unit issue a Class Order related to the COVID-19 outbreak to require persons to self-isolate? 

 The Health Protection and Promotion Act authorizes the Medical Officer of Health to make a Class Order to address the risks presented by the potential spread of COVID-19 to residents of the City of Kawartha Lakes and Northumberland and Haliburton Counties.

Why did the Medical Officer of Health issue this Class Order?

Based on the continuing increase in the number of people contracting COVID-19 in the City of Kawartha Lakes, Northumberland and Haliburton Counties, and experiences in cities around the world, this is a targeted mandatory measure that will strengthen our ability to reduce the loss of life from COVID-19, and preserve and protect the capacity of our health care system to respond and to provide care for those who need it. 

While most people who have or may have COVID-19, as well as their close contacts, have been compliant with instructions from public health authorities to self-isolate, there are individuals who do not take these measures seriously enough. This Class Order is a legal tool to help us ensure that everyone who needs to self-isolate, complies.

Who is required to self-isolate under this Order?

All individuals who have been diagnosed with COVID-19; have signs and symptoms of COVID-19, have been tested for COVID-19 and are awaiting the results of their test; otherwise have reasonable grounds to believe they have symptoms of COVID-19; or are close contacts of those individuals, are required to self-isolate. A close contact is a person who is caring for or living in the same household with someone who has COVID-19 or is otherwise identified as a close contact by the HKPR District Health Unit.

When is the Order effective? How long must people self-isolate?

The order is effective from 12:00 p.m. (noon) on April 14, 2020, and will remain in effect until such time as the Medical Officer of Health determines it is no longer required. 

Self-isolation is generally for a period of 14 days from the first onset of symptoms. In some cases, public health officials may direct an individual to extend the period of isolation, depending upon symptoms, other new cases identified in a household and test results.

Are there any exceptions?

Close contacts who are asymptomatic and provide an essential service may continue to provide that essential service. In addition, the Order does not restrict a person from receiving essential medical services or treatments, whether or not related to COVID-19. Other exceptions may be made in compelling circumstances, for example, individuals who do not have suitable housing to self-isolate, or who are fleeing domestic violence. 

What does it mean to self-isolate under the Order?

Individuals who are affected by the Order are required to stay at home. If a person with COVID-19 is homeless, or where their home is otherwise unsuitable or unsafe for isolation purposes, they will be accommodated in an isolation facility to be determined. Self-isolation means not leaving home at all or having any visitors except as permitted by HKPR District Health Unit (for example, where a health care worker is visiting the home). People in self-isolation should arrange to have groceries and other necessities delivered to them. If you require any support with this, please notify HKPR District Health Unit at 1-866-888-4577 ext. 5020.

Image of the first page of the Class Order - click as a link
Image of the first page of the Class Order – click as a link

COVID-19 Class Order
Fact Sheet


Provincial Orders
  • The Ontario government is moving many parts of the province to Stage 3 of COVID-19 reopening, including Haliburton County, Northumberland County and the City of Kawartha Lakes. As Ontario’s Stage 3 Framework for Reopening outlines, additional businesses and services are now allowed to reopen. If you have questions about whether your business can reopen or not, call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659. For resources on opening, please visit the Ontario government website.
  • High-risk places and activities are not yet safe to open, even if a region has entered Stage 3. This is due to the likelihood of large crowds congregating, difficulties with physical distancing, and challenges maintaining the proper cleaning and sanitation. As such, the following remain closed: amusement parks and water parks; buffet-style food services; dancing at restaurants and bars, other than by performers hired by the establishment following specific requirements; overnight stays at camps for children; private karaoke rooms, prolonged r deliberate contact while playing sports; saunas, steam rooms, bath houses and oxygen bars; and table games at casinos and gaming establishments.
  • Stage 3 reopening also means that the limit on people at social gatherings will also increase. Currently, indoor gathering limits of up to 50 people are allowed. Outdoor gatherings are limited to a maximum of 100 people (NOTE: Gathering limits are subject to physical distancing requirements). Public gathering limits apply to indoor and outdoor events such as: community events or gatherings, concerts, live shows, festivals, conferences, sports and recreational fitness activities, fundraisers, fairs, festivals or open houses.
  • Playgrounds and play structures are also allowed to reopen as part of Stage 3 reopening.
  • The Government of Ontario has passed the Reopening Ontario (A Flexible Response to COVID-19) Act that ensures important public health measures remain in place to address the threat of COVID-19 once the provincial Declaration of Emergency has ended.
  • Ontario is now encouraging people to create a social circle during COVID-19. A family or social circle allows up to 10 people to interact closely with each other, without the need for physical distancing. Even under Stage 3 reopening, social circles are limited to 10 people at most. 
  • The Ontario government is improving its efforts to more quickly test, trace and isolate cases of COVID-19 to stop the spread of the virus. Included in this is a joint provincial-federal partnership to launch COVID Alert, a new privacy-first exposure notification app. The app is designed to improve COVID-19 tracking and will be launched in early July. More details about it are expected soon.
  • Places of worship in Ontario are now allowed to reopen with physical distancing in place and attendance limited to more than 30 per cent of building capacity to ensure the safety of worshipers.
  • The Province has announced plans to reopen schools in September for in-class instruction, with strict guidelines in place to protect against COVID-19. As of Sept 1, licensed child care centres will also be allowed to operate at full capacity. Get full details here.
  • The Ontario government is allowing family visits to resume at long-term care homes, retirement homes and other residential settings. Strict health and safety guidelines will be in place to protect the health of residents, staff and visitors. Contact the care home for specifics on how to arrange a visit.
  • Water recreational facilities such as outdoor splash pads, wading pools and swimming pools are now allowed to reopen. Beach access and additional camping at Ontario Parks is also allowed, as is camping at private campgrounds.
  • Ontario’s Chief Medical Officer of Health has released an updated directive to allow the gradual restart of non-essential services provided by regulated health care providers like dentists, chiropractors and others.
  • Overnight summer camps will also not be permitted over coming months. 

Federal Orders 

Public Notice

CLASS ORDER
made pursuant to Section 22 (5.0.1) of the Health Protection and Promotion Act

Date: April 14, 2020

TO:      All persons residing in or present in Haliburton County, City of Kawartha Lakes and Northumberland County who:

(a) are identified as a person diagnosed with COVID-19;

(b) have the signs and symptoms of COVID-19, have been tested for COVID-19 and are awaiting the results of their test;

(c) otherwise have reasonable grounds to believe they have symptoms of COVID-19; or

(d) are a close contact of a person identified in (a), (b) or (c).

I, Dr. A. Lynn Noseworthy, Medical Officer of Health for the Haliburton, Kawartha, Pine Ridge District Health Unit (HKPR District Health Unit), order you to take the following actions, effective 12:00 pm (noon) on April 14, 2020:

  1. Isolate yourself without delay in accordance with instructions provided by the HKPR District Health Unit. This includes remaining in your home or isolation facility. Do not go outside, unless on to a private balcony or enclosed yard where you can avoid close contact with others. You must not have any visitors into your home except as permitted by HKPR District Health Unit.
  2. Remain in isolation until the expiry of a 14-day period that begins on the day on which you first show symptoms, are tested, or are diagnosed with COVID-19, whichever is earliest, or on the last day of close contact, unless otherwise instructed by HKPR District Health Unit in accordance with the current Ministry of Health guidelines as amended: health.gov.on.ca/en/pro/programs/publichealth/coronavirus/docs/2019_testing_clearing_cases_guidance.pdf
  3. During the self-isolation period, conduct yourself in such a manner as not to expose another person to infection or potential infection from COVID-19 by following infection control instructions on the HKPR District Health Unit website, located at: hkpr.on.ca or given to you by the HKPR District Health Unit or any other staff of a healthcare facility to which you may seek or receive treatment.
  4. Keep away from vulnerable persons. Follow any further instructions provided by the HKPR District Health Unit pertaining to COVID- 19 and the terms and conditions of this Order. In particular, you should seek clinical assessment over the phone – either by calling your primary care provider’s office or Telehealth Ontario 1-866-797-0000. If you need additional assessment, your primary care provider or Telehealth Ontario will direct you to in-person care options.
  5. Seek prompt medical attention if your illness is worsening (e.g. difficulty breathing) by calling 911 and telling them of your COVID-19 related diagnosis or symptoms.
  6. The requirements of this Order are subject to necessary modifications for the following persons or class of persons:
    1. a person or class of persons who, in the opinion of the Medical Officer of Health is asymptomatic and provides an essential service, for the limited purpose of providing that essential service;
    2. a person receiving essential medical services or treatments, whether or not related to COVID-19; or
    3. where a person’s isolation, in the opinion of the HKPR District Health Unit, would not be in the public interest.

THE REASONS for this ORDER are that:

  1. COVID-19 has been designated as communicable under Ontario Regulation 135/18 as amended.  COVID-19 has been declared a pandemic by the World Health Organization. The Province of Ontario, the City of Kawartha Lakes and Haliburton County have declared emergencies under the Emergency Management and Civil Protection Act as a result of the pandemic.
  2. COVID-19 is now present in Haliburton County, the City of Kawartha Lakes and Northumberland County and therefore poses a risk to the health of the residents through community transmission. The COVID-19 virus is spread from an infected person to a close contact by direct contact or when respiratory secretions from the infected person enter the eyes, nose or mouth of another person.
  3. To contain the spread of COVID-19, individuals experiencing symptoms consistent with COVID-19 or who are infected with COVID-19, as well as their close contacts, are required to isolate themselves from other people until they are no longer infectious or potentially infectious. Isolation ensures that these people will not spread their infection to others.

I am of the opinion, on reasonable and probable grounds that:

(a) a communicable disease exists or may exist or there is an immediate risk of an outbreak of a communicable disease in the health unit served by me;

(b) the communicable disease presents a risk to the health of persons in the health unit served by me; and

(c) the requirements specified in this Order are necessary in order to decrease or eliminate the risk to health presented by the communicable disease.

am also of the opinion that the delivery of notice of this Order to each and every member of the class is likely to cause a delay that could significantly increase the risk to the health of any person residing in the HKPR District Health Unit area, so notice shall be provided through the public media and the internet via posting on HKPR District Health Unit’s website: hkpr.on.ca.

The following definitions apply to this Order:

“close contact” means you are caring for or living in the same household with someone who has COVID-19 or have otherwise been identified as a close contact by the HKPR District Health Unit.

“Haliburton, Kawartha Pine Ridge District Health Unit” or “HKPR District Health Unit” means the Medical Officer of Health or HKPR District Health Unit staff acting under the direction of the Medical Officer of Health.

“vulnerable person” includes a person who (i) has an underlying medical condition; (ii) has a compromised immune system from a medical condition or treatment; (iii) is 65 years of age or older; or (iv) is reliant upon a homeless shelter or other congregate living setting.

NOTICE

TAKE NOTICE THAT each member of the class is entitled to a hearing by the Health Services Appeal and Review Board if the member has delivered to me, at the address below, and to the Health Services Appeal and Review Board (HSARB), by e-mail to hsarb@ontario.ca or faxed to the HSARB at 416-327-8524., notice in writing, requesting a hearing within 15 days after publication of this Order or otherwise in accordance with applicable law.

AND TAKE FURTHER NOTICE THAT although a hearing may be requested this Order takes effect when it is delivered to a member of the class or brought to the attention of a member of the class.

FAILURE to comply with this Order is an offence for which you may be liable, on conviction, to a fine of not more than $5,000.00 for every day or part of each day on which the offence occurs or continues.

A. Lynn Noseworthy, MD, MHSc, FRCPC
Medical Officer of Health, Haliburton, Kawartha, Pine Ridge District Health Unit
200 Rose Glen Road
Port Hope, Ontario L1A 3V6

This Order shall be posted on the HKPR District Health Unit website: hkpr.on.ca

Inquiries about this Order should be directed to the HKPR District Health Unit at 1-866-888-4577 ext. 5020

Travellers and COVID-19


Travelling Abroad

If you have travelled abroad, you MUST immediately self-isolate/quarantine and stay home for 14 days. This is due to the Canadian government putting in place an Emergency Order under the Quarantine Act.

These quarantine measures apply to all travellers arriving in Canada and is aimed at slowing down the spread of COVID-19 in Canada. The only exceptions are essential workers, including those who ensure the continue flow of goods and essential services across the border.

Please Note:

Violating any instructions provided to you when you entered Canada could lead to up to 6 months in prison and/or $750,000 in fines.

Travellers Arriving in Canada
as of April 14, 2020
With Symptoms 
Without Symptoms 
MANDATORY Isolation MANDATORY Quarantine/Self-Isolation
Go directly to the place where you will isolate, without delay, and stay there for 14 daysYesYes
You must wear a non-medical mask or face covering while traveling to the place you will isolate/quarantineYesYes
Go to your place of isolation using private transportation only, such as your personal vehicle. You cannot arrange a pickup/ride with another personYes
Do NOT go outsideYes
Do not leave your place of isolation unless it is to seek medical attentionYesYes
Do not go to school, work, other public areasYesYes
Do not use public transportation such as buses and taxisYes**
Stay in a separate room and use a separate bathroom from others in your home, if possibleYes
Do not have visitorsYesYes
Limit contact with others in the place of isolation, including childrenYesYes
Do not isolate in a place where you will have contact with vulnerable people, such as older adults age 65+ and individuals with underlying medical conditionsYesYes
If your symptoms get worse, immediately
contact your health care provider or public health authority and follow their instructions
Yes
Arrange to have someone pick up essentials like groceries or medication for youYesYes
Keep a distance of at least 2 arms lengths (approximately 2 metres) from othersYesYes
Stay in a private place like your yard or balcony if you go outside for fresh airYes
Monitor your health for symptoms of COVID-19Yes

** If no symptoms: You can only take public transportation to get to your place of self-isolation after you arrive in Canada, but must wear an appropriate non-medical mask or face covering while in transit. You must not stop on the way home, and practise physical (social) distancing at all times.

If you have symptoms but do not have a place to isolate, you will be required to isolate for 14 days in a facility designated by the Chief Public Health Officer of Canada.

If you develop symptoms within 14 days:

  • Isolate yourself from others
  • Immediately call a health care professional or public health authority and:
    • describe your symptoms and travel history
    • follow their instructions carefully
  • Please note: The 14-day quarantine period restarts from the time you develop COVID-19 symptoms OR you are exposed to another returning traveller covered under this Order who has COVID-19 symptoms

If you do not develop symptoms after 14 days OR if you no longer have a fever and your symptoms are improved:

  • You can stop isolating, but for your protection, stay home except for essential trips (like groceries or medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell after 14 days, contact Telehealth Ontario or your health care provider for further direction.


Travelling in Canada

Travelling Between Provinces

During the pandemic, some parts of Canada have placed limits on travel between provinces. This includes the requirement that some people arriving must self-isolate for 14 days. If you are planning an out-of-province trip, check first with the destination you are headed to see if any travel restrictions are in place that could affect your trip.

Federal Rules 
  • Temperature screenings are now required for any passengers arriving or flying out of Canadian airports. This applies to international and domestic flights.
  • As of April 20, new measures mean all air passengers travelling in Canada must wear a non-medical mask or face covering over their mouth and nose during travel.  
  • When travelling domestically by ferry, rail or bus, travellers are strongly encouraged to wear non-medical masks or face coverings whenever possible. They may need to use a non-medical mask or face covering to cover their mouth and nose when they cannot maintain physical distance from others. 

Printable COVID-19 Resources

Download and print resources below:

Image of Screening Survey for Employees AODA compliant poster – click to download
Image of Screening Survey for Employees AODA compliant poster – click to download

COVID-19 Screening Survey for Employees

Image of Attention Staff AODA compliant poster – click to download
Image of Attention Staff AODA compliant poster – click to download

Attention Staff
Poster

Image of Are You Sick? AODA compliant poster – click to download
Image of Are You Sick? AODA compliant poster – click to download

Are You Sick?
Poster

Image of Attention Shoppers AODA compliant poster – click to download
Image of Attention Shoppers AODA compliant poster – click to download

Attention Shoppers
Poster

Image of Attention Visitors AODA compliant poster - click to download
Image of Attention Visitors AODA compliant poster – click to download

Attention Visitors
Poster

Image of AODA compliant 'Keep Your Distance on Elevators' poster - click as a link
Image of AODA compliant ‘Keep Your Distance on Elevators’ poster – click as a link

Keep Distance on Elevators
Poster

Prevention poster for customers or visitors to a workplace
Prevention Customers

Prevention for Customers
Poster

Prevent the spread poster which can be used in the community
Prevention Community

Prevention in the Community
Poster

Prevention poster for tenants
Prevention for Tenants

Prevention for Tenants
Poster

Image of AODA compliant 'Community Garden Provincial Orders' poster - click as a link
Image of AODA compliant ‘Community Garden Provincial Orders’ poster – click as a link

Community Garden Provincial Orders
Poster

Image of AODA compliant 'Stay Home During COVID-19' poster - click as a link
Image of AODA compliant ‘Stay Home During COVID-19’ poster – click as a link

Stay Home During COVID-19
Poster

Image of AODA compliant 'Doctors Orders' poster - click as a link
Image of AODA compliant ‘Doctors Orders’ poster – click as a link

Doctor’s Orders
Poster

Cleaning and Disinfection for Public Spaces

Cleaning and disinfecting public spaces is essential to prevent the spread of COVID-19 and protect people in the community.

The following information provides guidance on cleaning and disinfection of public spaces and workplaces in Ontario.

What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19. Click here for a specific list of hard-surface disinfectants that are known to be effective against COVID-19.
  • Frequently touched surfaces are most likely to be contaminated.
  • Use only disinfectants that have a Drug Identification Number (DIN). A DIN is an 8-digit number given by Health Canada that confirms it is approved for use in Canada.
  • Check the expiry date of products you use and always follow manufacturer’s instructions.
  • Follow these public health guidelines for cleaning/disinfecting public washrooms
Icon image of a tub of cleaning supplies
Clean frequently touched surfaces twice per day
  • In addition to routine cleaning, high-touch surfaces should be cleaned and disinfected twice per day and when visibly dirty.
  • High-touch surfaces can include: doorknobs, elevator buttons, light switches, toilet handles, counters, hand rails, touch screen surfaces and keypads.
  • In addition to routine cleaning, check with your organization for any specific protocols for cleaning for COVID-19.
Select products
Cleaners
  • Break down grease and remove organic material from the surface.
  • Used separately before using disinfectants.
  • Can be purchased with cleaner and disinfectant combined in a single product
Icon of a sponge filled with bubbles
Disinfectants
Icon of a spray bottle of disinfectant
Disinfectant Wipes
  • Have combined cleaners and disinfectants in one solution.
  • May become dry due to fast drying properties. Should be discarded if they become dry.
  • Not recommended for heavily soiled surfaces.
Prepare products for use
  • Where possible, use pre-mixed solution.
  • Read and follow manufacturer’s instructions to:
    • properly prepare solution
    • allow adequate contact time for disinfectant to kill germs (see product label)
    • wear gloves when handling cleaning products including wipes
    • wear any other personal protective equipment recommended by the manufacturer.
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This information is based on the Public Health Ontario fact sheet: Coronavirus Disease 2019 (COVID-19) Cleaning and Disinfection for Public Settings

Additional Resources:

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Physical Distancing

Fact Sheet:  Physical Distancing – Public Health Ontario

Practise physical distancing as much as possible anytime you’re outdoors or in the community. This is important to prevent the spread of COVID-19.

NOTE: Ontario is now encouraging people to create a social circle during COVID-19. A family or social circle allows up to 10 people to interact closely with each other, without the need for physical distancing. These circles would be the only exception when people should not stay 2 metres (6 feet) apart.

Tips for Physical Distancing:
  • Keep a minimum two-metre (six-foot) distance between yourself and others. That’s roughly the length of a hockey stick.
  • When out in the community, practise physical distancing every step of the way!
  • With more businesses and services reopening, the Health Unit is now instructing the use of non-medical masks or face coverings inside all public places. Click here for more specifics on this instruction.
  • Get outside to exercise and be active, but try to maintain a physical distance of at last 2 metres (6-feet) from others. This is especially true as more parks and outdoor recreational amenities reopen.
  • Greet people with a wave, bow or nod, instead of handshake or hug. After being outside, wash your hands with soap and water.
  • If gathering with a group for a celebration or event, consider holding it outdoors where physical distancing is easier to do. For harder-to-reach family or friends, try to connect by phone or online.
  • Work from home if possible. Talk to your supervisor, manager, or employer about options. Cancel in-person business meetings. Instead, look at teleconferencing or video chat options.
  • If you are sick, avoid visits to care facilities like long-term care homes, retirement homes, supportive housing, and hospices. Stay home and use Ontario’s online COVID-19 Screening Tool to see what additional care you may need.
  • Visits to long-term care homes and other residential settings are now permitted. Be sure to take precautions like physical distancing on your visit. For specifics on how to arrange a visit, contact the care home.
  • Sanitize/wash your hands when entering or exiting building. Avoid long lineups. Use tap to pay instead of handling money.
  • Do NOT use public transit if you are sick. Self-isolate at home right away.
  • If you must use public transit, wash hands often, keep a two-metre distance between other passengers and aim to travel in non-peak hours.

Remember: While you may not feel sick, and while these measures may seem inconvenient, they are important to reduce the spread of COVID-19.


Additional Resources:

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How to Self-Monitor

It’s important to take steps to slow the spread of COVID-19. That’s why it’s essential to watch for symptoms.

Here’s how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19.

Monitor for symptoms for 14 days after exposure for fever, cough or difficulty breathing

Image of three characters representing someone having a fever, another with a cough and a third with difficulty breathing
Avoid Public Spaces

Avoid crowded public spaces and places where you cannot easily separate yourself from others if you become ill.

What to do if you develop these or any other symptoms?
  • Self-isolate immediately and contact the Health Unit at 1-866-888-4577, ext. 5020, your health care provider or take a self-assessment online.
  • To self-isolate you will need:
    • Soap, water and/or alcohol-based hand sanitizer to clean your hands
  • If you visit your health care provider, avoid using public transportation such as subways, taxis and shared rides. If you cannot avoid this, wear a mask and keep a two-metre distance from others or use the back seat if in a car.

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) How to self-monitor

Additional Resource:

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.

Download and print resources below:

Image of Are You Sick? AODA compliant poster – click to download
Image of Are You Sick? AODA compliant poster – click to download

Are You Sick?
Poster

Respiratory Etiquette

Health is in our hands! Let’s prevent the spread of COVID-19 by using simple, but effective steps to protect our health:

Cover Your Cough

Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the waste basket

Young girl blowing her nose into a tissue
Sneeze in Your Sleeve

If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.

Mask

You may be asked to put on a facemask to protect others.

Wash Hands

Wash hands often with soap and warm water for 15 seconds. If soap and water are not available, use an alcohol-based hand rub.

Woman washing hands.
Watch our video on YouTube
Additional Resources

How to Cover Your Cough – Public Health Ontario

Download and print resources below:

Hand Hygiene

Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster.

Step 1

Wet hands with warm running water.

Step 2

Apply soap, any type will clean your hand effectively.

Step 3

Rub hands palm to palm

Step 4

Lather the backs of your hands

Step 5

Clean thumbs

Step 6

Wash fingernails and fingertips

Step 7

Rinse hands

Step 8

Dry with a single use towel

Step 9

Use the towel to turn off the faucet

Watch our YouTube video
Additional Resources:

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Workplace COVID-19 Video Resources

Watch these videos for tips on how to prevent the spread of COVID-19 in your workplace.


From the HKPR Youtube Channel

Visit us on Youtube for more videos, or click here for general COVID-19 prevention videos.


COVID-19 Resources

Need resources to stay safe and prevent the spread of COVID-19? Find answers and information to help you on the way.  

Key Links:

Additional Resources:

At Home

At Work

In the Community

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm


Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

If you have questions about COVID-19, contact the Health Unit at 1-866-888-4577, ext. 5020, or email at info@hkpr.on.ca

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