Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions.

Please Note: On April 14, 2020, the local Medical Officer of Health issued the following Class Order under Section 22 (5.01.1) under the Health Protection and Promotion Act. This order is designed to protect the health of local residents by reducing the spread of COVID-19 in Haliburton County, Northumberland County and the City of Kawartha Lakes.

On this page

When to Self-Isolate
  1. If you’ve travelled outside of Canada and have just returned
  2. If you have COVID-19 symptoms, or provide care to someone with symptoms
  3. If you do NOT have COVID-19 symptoms, but have been advised to self-isolate.

How to Self-Isolate
Stay home

Do not use public transportation, taxis or rideshares.

Do not go to work, school or other public places.


Avoid contact with others

No visitors unless essential (e.g. care providers)

Stay away from seniors and people with chronic medical conditions (e.g. diabetes, lung problems, immune deficiency).

As much as possible, stay in a separate room away from other people in your home and use a separate bathroom if you have one.

Make sure that shared rooms have good airflow (e.g. open windows).

If these steps are not possible, keep a distance of at least two metres (6 feet) from others at all times.


Keep your distance

If you are in a room with other people, keep a distance of at least two metres and wear a mask that covers your nose and mouth.

If you cannot wear a mask, people should wear a mask when they are in the same room as you.


Wash your hands

Wash your hands often with soap and water.

Dry your hands with a paper towel, or with your own cloth towel that no one else will share.

Use an alcohol-based hand sanitizer if soap and water are not available.


Cover your coughs and sneezes

Cover your mouth and nose with a tissue when you cough or sneeze.

Cough or sneeze into your upper sleeve or elbow, not your hand.

Throw used tissues in a lined wastebasket, and wash your hands. Lining the wastebasket with a plastic bag makes waste disposal safer.

Clean your hands after emptying the wastebasket.


Wear a mask over your nose and mouth

Wear a mask if you must leave your house to see a health care provider.

Wear a mask when you are within two metres of other people, or stay in a separate room.


What should I do if I develop symptoms?
  • Complete the COVID-19 Self-Assessment.
  • Contact Telehealth (1-866-797-0000) or your health care provider.
  • Anyone with whom you had close physical contact (e.g., in your household) in the two days before your symptoms started or after symptoms started should also self-isolate. If you have questions about this, call the local Health Unit at 1-866-888-4577, ext. 2050.
  • Isolate for 14 days beginning when your symptoms started.
  • After 14 days, you can stop isolating if you:
    • No longer have a fever and your symptoms have improved
    • Did not develop any symptoms. You MUST continue with physical distancing measures.
  • If you are still unwell at 14 days, contact Telehealth or your health care provider for further direction.

Self-Isolating with NO COVID-19 Symptoms (Older Adults and people with existing medical conditions)

After 14 Days

If you do not develop symptoms after 14 days OR If you no longer have a fever and your symptoms have improved:

  • You can stop self-isolating, but for your protection, stay home except for essential trips (e.g. groceries and medication)
  • You MUST practise physical distancing measures when in public
  • Continue with frequent handwashing and avoid touching your face

If you are still unwell at 14 days, contact Telehealth or your health care provider for further direction. You can also call the Health Unit at 1-866-888-4577, ext. 5020.


Additional Resources
Watch our video on YouTube

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) How to self-isolate

211 Community Support – Easily find/search government and community-based services during COVID-19. Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.


Download and print resources below:

Use of Non-Medical Masks and Face Coverings Within Indoor Public Spaces

To prevent the spread of COVID-19, the Haliburton, Kawartha, Pine Ridge District Health Unit is updating its original instruction from July 13 on the use of non-medical masks or face coverings in indoor public spaces in the area. These updated instructions take effect at 12:01 am on July 17, 2020, and include most commercial establishments/services and indoor public places in Haliburton County, Northumberland County and the City of Kawartha Lakes.

The revised instructions have been updated under the authority of the Reopening Ontario (A Flexible Response to COVID-19) Act and apply to all persons responsible for operating a place of business or facility that is indoors and open to the public currently permitted to operate under Ontario Regulation 263/20 – Rules for Areas in Stage 2 and Ontario Regulation 364/20 – Rules for Areas in Stage 3. The aim of the directive is to prevent the spread of COVID-19 in this region.

For more details, please read the Health Unit’s updated Fact Sheet on Required Use of Non-Medical Masks and Face Coverings Within Indoor Public Spaces. You can also view additional FAQs below, as well as posters, policy and resources to assist you with compliance.

Please Note: This order applies to non-medical masks and face coverings. Medical masks are different and must only be used by health care workers.


Who is Affected?

If you own, operate or are responsible for a business or facility that is indoors and open to the public and currently operating under Stage 3 of the provincial Framework for reopening, you must have policies in place to inform people about the need to wear a mask or face covering before entering your establishment. Certain exemptions do apply on the use of masks in these indoor settings.

The Health Unit’s updated instructions apply to any places of business or facilities that are indoors and open to the public and used for the purposes of offering goods or services for sale or use. These establishments include: a mall or other structure containing commercial premises, and currently include the following:

  • Retail stores, convenience stores, malls/plazas, restaurants, personal service settings, grocery stores and bakeries, gas stations, indoor farmers’ markets, areas of mechanics’ shops/garages/repair shops, which are open to the public

Other indoor public places are also covered by this order, including: 

  • Churches/places of worship, public libraries, real estate open houses, personal care services (relating to the hair or body), food courts, fitting rooms, driving instruction services, sports and recreation facilities (like gyms, yoga/dance studios, and fitness facilities), children’s camps, movie theatres, performing arts centres, casinos/bingo halls/gaming establishments, and racing venues, cultural centres (museums, art galleries, etc.).

What establishments are NOT included in this instruction?

Establishments that do not fall under the definition of a commercial establishment are: 

  • Schools, child care centres, business offices that are not open to members of the public, professional offices where clients receive purchased services (e.g., lawyers’ offices) that are not open to members of the public, hospitals, independent health facilities, offices of regulated health professionals.

Are churches/places of worship covered under these updated instructions?

Yes, churches or places of worship are now included in the updated instructions for requiring mask use. Attendees to religious services/rites or ceremonies must wear masks until seated, with a secured physical distance of 2 metres (6 feet) from others. For additional directions on mask use and COVID-19 prevention measures in places of worship, click here.

Why is this instruction on masks being updated (on July 17) so soon after it took effect (on July 13)?

With the move to Stage 3 on July 17, more businesses and services are reopening in Haliburton County, Northumberland County and the City of Kawartha Lakes. The Health Unit’s revised instructions are meant to provide additional clarity and direction for mask use in these newly-opened establishments.

Wearing non-medical masks or face coverings inside public places is another way to prevent the spread of COVID-19 in this area. As we move into Stage 3 reopening and more businesses and public spaces open and people increase their contacts, the risk of a rapid rise in infections and outbreaks is ever-present. Although the number of cases of COVID-19 in the Health Unit area is declining, the risk of ongoing spread remains as the reopening process continues.

Increasing scientific evidence supports wearing a mask when in enclosed public spaces as an important measure in reducing COVID-19 transmission, while the risk of rising rates of infection continues. Together with physical distancing, hand and cough hygiene, and staying home when ill, the use of a non-medical mask or face covering in a commercial establishment is an additional public health measure that may help prevent the spread of COVID-19 in our communities.

What areas of a place of business or facility that is indoors and open to the public are subject to the non-medical mask and face covering requirements?

  • Any areas in which customers interact with one another or with staff members

OR

  • Any areas that are open or accessible to members of the public

Except where: The area is outside, whether or not the area is covered (e.g. a restaurant patio)

Are there exemptions on the use of non-medical masks and face coverings in certain settings (E.g. restaurants, sports/recreational facilities, places of worship, etc.)?

Non-medical masks and face coverings must be worn in most indoor places and situations. Generally, this applies when patrons/customers are ‘roaming’ around inside the business/facility and are not yet ‘in place’ (i.e. seated) with a secured distance of 2 metres (6 feet) from others. The only exceptions to mask use in indoor public spaces are in following instances:

  • In restaurants/food courts, patrons eating inside must wear a mask until seated. Masks must be worn upon entry and exit, and if patrons get up to walk around the restaurant (including to use the washroom). Patrons eating on an outdoor patio do not need to wear masks.
  • In sports and recreation facilities (like gyms and fitness clubs), masks must be worn at all times  in change rooms, washrooms and waiting areas. The only exception is when people take part in a specific activity or sport.  
  • In cinemas/movie theatres, performing arts centres, and casinos/bingo halls/gaming establishments, people must wear masks in all public spaces. The only exception is when patrons are seated with a secured physical distance of 2 metres (6 feet) from others.
  • For indoor weddings, funeral services or religious services/rites or ceremonies, attendees must wear masks until seated with a secured physical distance of 2 metres (6 feet) from others.

What happens if patrons don’t wear a mask?

People who are responsible for a place of business or facility that is indoors and open to the public and currently operating during Stage 3 should have a policy to ensure public is informed of the requirement to wear a mask or face covering that covers their nose, mouth and chin when entering or remaining in an indoor public space.

People in an enclosed public space who remove their mask for extended periods of time, will receive a verbal reminder of the requirement to wear a mask under these instructions.

Who is exempt from this instruction?

The following people are exempt from the instruction to wear a mask while inside a commercial establishment. Please note: a person refers to any customer, patron, employee, or visitor who enters the premises:

  • The Person is a child under the age of two years; or a child under the age of 5 years either chronologically or developmentally and he or she refuses to wear a face covering and cannot be persuaded to do so by their caregiver
  • The Person is unable to remove their mask without assistance
  • For any other medical reason, the Person cannot safely wear a non-medical mask or face covering such as, but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing information
  • For any religious reason, the Person cannot wear a non-medical mask or face covering or cannot cover the face in a manner that would properly control the source.

Do I have to disclose my medical condition if I don’t wear a mask?

No one is required to disclose a medical condition or reason why they are exempt from wearing a mask. All a person has to say is that: “I am not able to wear a mask.”

People who are responsible for a place of business/facility that is indoors and open to the public should respect this answer. For privacy reasons, owners/operators are not allowed to ask specifics on why someone cannot wear a mask. All that owners/operators are required to do is make patrons and members of the public aware of the mask use requirement.

It is recognized there are a variety of reasons why a person cannot wear a mask and people are asked to continue to be kind to each other and support everyone in the community as we work together to stop the spread of the virus. 

The requirement to have people wear masks within a place of business or facility that is indoors and open to the public is not meant to stigmatize people who are unable to wear a mask due to medical reasons or their age.

No one should be denied service if they cannot wear a mask.

Why can’t mask use be a voluntary decision?

Although there has been information and messaging shared on the public health benefits of wearing a mask when physical distancing is a challenge, many people will still not wear a mask. Many of the people who are now testing positive for COVID-19 are asymptomatic and do not realize they are ill. If they do not wear a mask in public, they can easily spread the virus to other, more vulnerable people within the community.

These instructions to wear a mask within a place of business or facility that is indoors and open to the public are meant to serve as a reminder to everyone who can wear a mask, that they should be doing so to help protect others.

Where can I find a mask if I can’t afford to buy one?

We are working with our community partners to connect people in need with masks. People can call the Health Unit at 1-866-888-4577, ext. 5020, to learn more about accessing a mask. Another option is to use what you have at home – if someone cannot afford a non-medical mask, they are requested to use a bandana or scarf as a face covering.

Are places of business or facilities that are indoors and open to the public required to purchase masks or have them on hand for customers?

No, under the instructions issued by the Health Unit, places of business or facilities that are indoors and open to the public are not required to provide non-medical masks or face coverings to customers. If a customer does not have a non-medical mask, they can wear other face coverings, including a bandana or scarf.

How is this being enforced?

Every owner/operator of a place of business or facility that is indoors and open to the public will have a policy requiring members of the public wear a mask or face covering when entering public areas of the enclosed public space.

Employees and operators will provide a verbal reminder to any customer entering the premises without a mask that the customer should be wearing a mask as a result of this directive.

Implementation of the policy will be enacted and enforced in ‘good faith’ and will be primarily used as a means to educate people on mask use in public spaces. 

No one should be denied service if they cannot wear a mask.

Public Health Inspectors from the HKPR District Health Unit, as well as municipal bylaw and local police officers will be involved in providing additional education and enforcement to operators of commercial establishments.

What are the fines?

As per the Reopening Ontario (A Flexible Response to COVID-19) Act, those who do not comply with the above noted requirements may be liable for a fine of $750 – $1,000 for an individual owner/operator of a commercial establishment, to a maximum of $100,000 or in the case of a corporation, not more than $10,000,000 for each day or part of each day on which the offence occurs or continues.

Are both businesses and customers subject to fines?

As noted above, implementation of the policy will be enacted and enforced in ‘good faith’ and will be primarily used as a means to educate people on mask use in public spaces.

As per the Reopening Ontario (A Flexible Response to COVID-19) Act, those businesses that do not comply with the instructions may be liable for a fine of $750 to $1,000 for an individual, to a maximum of $100,000, or in the case of a corporation, not more than $10,000,000 for each day or part of each day on which the offence occurs or continues.

What would be the best way for store owners to address the issue if patrons don’t have or refuse to wear a mask for both reasons that are legitimate and those that are not?

People who are responsible for a place of business or facility that is indoors and open to the public are asked to use their “best effort” to ensure patrons and members of the public wear a mask while in the commercial premise. This means offering a verbal reminder to the patron that mask use is required within the establishment or a verbal reminder about mask use if the person removes the mask while in the premise. 

No one should be denied service if they cannot wear a mask.

For privacy reasons, if you are someone who is responsible for a place of business or facility that is indoors and open to the public, you cannot ask patrons the reasons they cannot wear a mask. All you are required to do is make patrons and members of the public aware of the mask use requirement.

Do people need to wear masks when on a restaurant patio? Do the servers need to wear masks?

No, customers do not need to wear a mask while on a restaurant patio as this is outside and is an exception to the instructions issued by the Health Unit. Servers who are interacting with the customers in the commercial establishment are required to wear face masks.

Do people need to wear a mask while at a hotel or bed and breakfast?

Hotels and Bed and Breakfasts offer services and would be considered commercial. This would be limited to areas that the hotels/B&Bs interact with the public, like the reception area, but not in private rooms or during outdoor dining. Masks are also not required when swimming in an indoor or outdoor public pool or using a public spa.

Is it mandatory that employees working in retail stores are required to wear masks?

Yes, while in areas that are servicing the public.

Are staff and customers still required to wear a mask if there is a plexiglass barrier between them?

Yes, a barrier is not sufficient to stop the droplet transmission of the virus. When both parties are wearing a mask, it protects both the staff and the customer from the potential spread of the virus.

Can I remove my mask or face covering if physical distancing is not a concern in the establishment or enclosed public space I am visiting?

Members of the public are permitted to temporarily remove a mask for the following reasons:

  • Receiving services (including eating or drinking when dine-in services are allowed), 

OR

  • While actively engaging in an athletic or fitness activity including water-based activities.

Ensure you wash your hands using soap and water or an alcohol-based hand sanitizer before and after removing your mask or face covering.

What should store owners and staff do if a customer does not/cannot wear a mask?

Owners/operators and staff of commercial establishments are asked to use their “best effort” to ensure patrons and members of the public wear a mask while in the commercial premise. This means offering a verbal reminder to the patron that mask use is required within the establishment or a verbal reminder about mask use if the person removes the mask while in the premise.

No one should be denied service if they cannot wear a mask.

I work in a hot commercial kitchen/warehouse. Do I need to wear a mask?

If you work in a commercial establishment, a mask should be worn when interacting with the members of the public inside. You are not required to wear a mask if you do not interact or serve members of the public, but it is still recommended that you wear a mask if you cannot maintain a physical distance of 2 metres (6 feet) from a co-worker.

Who do I call if I want to report a business not requiring customers to wear a mask?

To report a non-complying business, or for more information on the Health Unit’s instructions to places of business or facilities that are indoors and open to the public to require the use of masks by patrons, call the Health Unit toll-free at 1-866-888-4577, ext. 5020.

Can a person be refused service for not wearing a non-medical mask or face covering?

The implementation of the policy should be enforced in “good faith” and any person not wearing a mask will receive a verbal reminder from the staff of the establishment.

No one should be denied service if they cannot wear a mask.

Where is the science/proof that masks work?

COVID-19 is a new virus and we are continuing to learn more about the virus, how it affects people and how it is spread. Evidence is showing that wearing a mask, together with staying home when sick, physical distancing, washing hands thoroughly and frequently, and covering coughs and sneezes is one of the best ways to prevent the spread of the virus.

Here is a paper from Public Health Ontario on the scientific evidence known at this point about masks.

Why was this not done in March when the pandemic started? Why now?

Although we have seen a decline in the number of COVID-19 cases in our area, we want to be sure we continue to see a decrease as we move towards the reopening of more businesses within the province. This is even more true as we enter Stage 3 of Ontario’s reopening plan. 

The risk for the ongoing spread of the virus remains as the process of reopening continues throughout the province. The use of non-medical masks or face coverings in public places, along with continued handwashing, physical distancing and staying home if sick, are some of the best public health measures to protect us from the virus.

How do I choose a non-medical mask or face covering?

In choosing a non-medical mask, ensure it is:

  • Made of 2+ layers of tightly woven fabric (such as cotton or linen)
  • Well-fitted with ear loops or ties
  • A comfortable fit against your face and allows you to breathe easily without having to adjust it
  • Large enough to completely cover the nose and mouth without gaping
  • Durable to allow you to frequently wash and dry it without losing its shape

Other options for non-medical masks include wearing a bandana or scarf, or making one out of a T-shirt or a bandana. The Public Health Agency of Canada also offers instructions on how to make a homemade face coverings.

Are face shields allowed?

A face shield is not a substitute for wearing a face mask as it does not filter respiratory droplets. A face shield may provide additional protection for the wearer against droplets expelled from another person, however these droplets may still be inhaled around the shield. Respiratory droplets expelled by the wearer may escape around the sides of the face shield, which therefore provides less protection to others. If you choose to wear a face shield, we recommend – if possible – to wear it in addition to a properly fitted cloth masks.

If I can’t wear a mask, can I wear a face shield?

A face shield would not be considered an equal substitute for a face mask as it does not provide filtering capacity. However, the World Health Organization (WHO) supports the use of face shields as a “better than nothing” alternative to face masks if there is a shortage of non-medical masks or for populations who are not able to properly wear non-medical masks, such as individuals with a respiratory condition that prevents them from wearing a mask. The WHO makes note that face shields are inferior to face masks at preventing the spread of an infection through droplets and at a minimum should extend below the chin and cover the sides of the face. 

How to Properly Use a Non-Medical Mask or Face Covering

  • Wash your hands immediately before putting it on and immediately after taking it off (use good hand hygiene while wearing it too)
  • Masks should fit snugly, but comfortably against your face (non-gaping) allowing you to breathe without restriction. Masks should be secured with ties or ear loops and have multiple fabric layers
  • Do not share cloth masks with others
  • Remember not to touch or rub your eyes while wearing it
  • Avoid moving, adjusting or touching your mask while using it, as it could become contaminated on the outside.
  • Change face coverings if they get slightly wet or dirty
  • Wash the cloth mask after each use as it can get damp or dirty:
  • Put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
  • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.
  • Wash your hands with soap and water after putting the mask into the laundry.
  • Homemade masks that cannot be washed should be thrown out in a properly lined garbage bin as soon as they get damp, dirty or crumpled. Do not throw used masks on the ground or in a shopping cart. Immediately after wash your hands with soap and water.

Watch this How to Use a Cloth Mask Video for additional tips. 


Additional Resources

Posters For Businesses/Commercial Establishments

Sample Policy For Businesses – Mask Use in Commercial Establishments

How to Use/Wear a Cloth Mask Video – HKPR District Health Unit Video

Testing for COVID-19 – What Now?

Testing for COVID-19 is a critical step in stopping the spread of illness.  

Where and When to Get Tested 
If You Test Positive for COVID-19 
  • You MUST continue to self isolate if you test positive for the virus. The Health Unit will call you as soon as possible about your test results and ask you questions about places you have visited and people who you were in close contact. Anyone in close contact with you may be at risk from COVID-19 themselves, so must be called. Your help in answering Health Unit questions is essential to protect the health of others in the community.   
  • You will receive daily phone calls from the Health Unit to see how you are doing and to monitor any symptoms you have. The Health Unit will also ensure you are staying in self-isolation at home. Health Unit staff can discuss any supports you need and respond to your questions. 
  • If you are diagnosed with COVID-19 and do NOT stay at home in self-isolation, you could be served with a Class Order under Section 22 (5.01.1) of the Health Protection and Promotion Act. This order states you must stay home in self-isolation or face daily fines or imprisonment for not doing so. 
  • Typically, you can stop self-isolating 14 days after you first had COVID-19 symptoms or when you tested positive (as long as you do not have a fever and any other symptoms are getting better). To be safe, do not stop self-isolating until you receive the all-clear from the Health Unit.  
  • Visit the Ontario government website to learn more about COVID-19 testing. 
Close Contacts 
  • The Health Unit will follow up with anyone who has been in close contact with someone who tests positive for COVID-19. This is called contact tracing.  
  • Individuals who are considered close contacts to someone who has COVID-19 can include: 
    • Family members/people living in the same household 
    • Anyone who had direct contact with a positive COVID-19 case 
  • The Health Unit will follow up with these close contacts and give instructions on what they need to do (like self-isolating) to slow the spread of COVID-19. The Health Unit will also do daily phone calls with close contacts to check in on them and ensure they follow public health directions. 

Mental Health and Substance Use

COVID-19 can be harmful to more than just your physical well-being. The coronavirus can also take a toll on your mental health and lead you to smoke or use alcohol and other substances more often. Take care of yourself by getting information on supports and resources in your area.

Key Links:
Frequently Asked Questions


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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

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If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Protect Yourself and Others from COVID-19

There are many simple ways to protect yourself and others from COVID-19. Whether it’s through handwashing, keeping two metres (six feet) apart from others, staying home as much as possible, or wearing gloves and masks when appropriate, you can make a difference! Read further to learn how.

Key Links

Frequently Asked Questions  

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To prevent the spread of COVID-19, the Haliburton, Kawartha, Pine Ridge District Health Unit is updating its original instruction from July 13 on the use of non-medical masks or face coverings in indoor public spaces in the area. These updated instructions take effect at 12:01 am on July 17, 2020, ...
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Self-Isolation
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Physical Distancing
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Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly. Please Note: The Health Unit is directing that non-medical masks or face coverings must be used within indoor public spaces in City of Kawartha Lakes, Northumberland County ...
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How to Self-Monitor
It's important to take steps to slow the spread of COVID-19. That's why it's essential to watch for symptoms. Here's how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19. Monitor for symptoms for 14 days after exposure ...
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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

[jetpack_subscription_form title=”” subscribe_text=”Subscribe by email to receive updates” subscribe_button=”Subscribe”]

If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Your Health

Health is in your hands when it comes to COVID-19.

COVID-19 is mainly spread through close contact between people. You can get sick from coughs or sneezes from someone else, or by touching something with the virus on it. People of all ages can get sick with COVID-19, although older adults and individuals with compromised immune systems or underlying medical conditions can suffer more severe effects from the coronavirus.

Reducing the spread of illness is good for your health – and for everyone’s benefit. The great thing is that you can do this in many different ways, whether it’s handwashingself-isolating, practising physical distancing, or arming yourself with the facts about coronavirus.

Learn about additional ways and resources on this page to stay safe and prevent the spread of COVID-19. Your health matters, now more than ever!

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Protect Yourself and Others from COVID-19

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Mental Health and Substance Use


Key Links:
Frequently Asked Questions

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It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here's what to do:


What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19.
  • Frequently touched surfaces are most likely ...
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Concept of SARS-CoV-2 or 2019-ncov coronavirus

Download the COVID Alert Tracing App

Below are locations of the specific COVID-19 Assessment Centres in Northumberland County, Haliburton County and the City of Kawartha Lakes.

Hand Hygiene

Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster.

Step 1

Wet hands with warm running water.

Step 2
...
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How to Self-Monitor

It's important to take steps to slow the spread of COVID-19. That's why it's essential to watch for symptoms.

Here's how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19.

Monitor for symptoms ...
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Handmade patterned and cat patterned fabric face masks for virus contagion protection - stock photo

Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly.

Please Note: The Health Unit is directing that non-medical masks or face coverings must be used within indoor public spaces in City of Kawartha ...
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Decorative

COVID-19 can feel overwhelming. While it's important to reduce the risk of the virus, you also need to look after your mental health at this time. Here’s what to do: 

Physical Distancing

Fact Sheet: Physical Distancing – Public Health Ontario

Practise physical distancing as much as possible anytime you're outdoors or in the community. This is important to prevent the spread of COVID-19.

NOTE: Ontario is now encouraging people to create a social circle during COVID-19 ...
Read More

Senior blowing her nose while outside

Health is in our hands! Let's prevent the spread of COVID-19 by using simple, but effective steps to protect our health:

Cover Your Cough

Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the ...
Read More

Self-Isolation

You MUST self-isolate in certain cases to prevent the spread of COVID-19. This protects you and others from illness, especially those more at risk from COVID-19 such as seniors and people with chronic medical conditions.

Please Note: On April 14, 2020, the local Medical Officer of Health ...
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Medical laboratory environment with Coronavirus COVID 19 test tube held by blue protective glove and centrifuge with other test tubes in Background

Testing for COVID-19 is a critical step in stopping the spread of illness.

Where and When to Get Tested
Man wearing disposable medical mask shopping in supermarket during coronavirus pneumonia outbreak. Protection and prevent measures while epidemic time.

To prevent the spread of COVID-19, the Haliburton, Kawartha, Pine Ridge District Health Unit is updating its original instruction from July 13 on the use of non-medical masks or face coverings in indoor public spaces in the area. These updated instructions take effect at 12:01 am on July 17, ...
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Follow us for COVID-19 Updates

You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

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If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at info@hkpr.on.ca

Mask Use during COVID-19

Face masks have become the new normal during the COVID-19 pandemic. It’s important to know when and how to wear a mask properly.

Please Note: The Health Unit is directing that non-medical masks or face coverings must be used within indoor public spaces in City of Kawartha Lakes, Northumberland County and Haliburton County. For complete details on the mask use directive, including who is exempt, click here.

Medical masks (like surgical and N-95):
close up White protective hygenic mask isolated backgrounds for doctors and patient from virus biological infection and PM2.5 dust, pandemic news

These must be kept for health care providers and for those providing direct care for someone with COVID-19.

If you’re experiencing COVID-19 symptoms and need to seek medical care, wear a mask. Your health provider may also recommend you wear a mask while you’re seeking or waiting for care. The mask acts as a barrier and helps stop the tiny droplets from spreading around you when you cough or sneeze.

Masks MUST be put on, taken off and thrown out properly. If you need to wear a mask, be sure to clean your hands frequently with soap and water or alcohol-based hand sanitizer. When wearing a mask, follow this Public Health Ontario fact sheet  on how to properly wear and throw away one.


Homemade (Cloth) Masks:

The Health Unit has instructed that cloth masks/face coverings be used inside public places in Haliburton County, Northumberland County and the City of Kawartha Lakes. For specific details, including exemptions, click here

When worn properly, non-medical masks can help to cover your mouth and nose to prevent your respiratory droplets from contaminating other people or landing on common surfaces. The Public Health Agency of Canada advises that putting on a homemade mask can help protect others around you if you’re ill with COVID-19 and do not yet know it.

Wearing a face mask in public places, together with washing your hands with soap and water, staying home and maintaining physical distancing, are all important to help prevent the spread of COVID-19.

Homemade masks or facial coverings should not be worn/put on by:

  • Children under age 2 years, or a child under the age of five years either chronologically or developmentally
  • A person who is unable to remove a mask without assistance
  • Anyone who cannot safely wear a non-medical mask or face covering due to medical reasons such as, but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing information
  • Someone who cannot wear a non-medical mask or face covering for any religious reason. 
How to Properly Use a Homemade Mask/Face Covering:  
  • Wash your hands immediately before putting it on and immediately after taking it off (use good hand hygiene while wearing it too)
  • Masks should fit snugly, but comfortably against your face (non-gaping) allowing you to breathe without restriction. Masks should be secured with ties or ear loops and have multiple fabric layers
  • Do not share cloth masks with others
  • Remember not to touch or rub your eyes while wearing it
  • Avoid moving, adjusting or touching your mask while using it, as it could become contaminated on the outside. 
  • Change face coverings if they get slightly wet or dirty
  • Wash the cloth mask after each use as it can get damp or dirty:
    • Put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of
    • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.
    • Wash your hands with soap and water after putting the mask into the laundry.
  • Homemade masks that cannot be washed should be thrown out in a properly lined garbage bin as soon as they get damp, dirty or crumpled. Do not throw used masks on the ground or in a shopping cart. Immediately after wash your hands with soap and water.
  • For ideas on making your own homemade cloth masks, visit this Public Health Agency of Canada masks resource page.

Summary Do’s and Don’ts for Using Homemade Masks/Face Coverings

Do:

  • Wash your hands immediately before putting on and immediately after taking off a face covering or face mask
  • Practise good hand hygiene while you are wearing the face covering
  • Make sure the face covering fits well around your nose and mouth
  • Avoid moving the mask around or adjusting it often
  • Avoid touching the covering while using it
  • Change the face covering or face mask when it gets slightly wet or dirty

Do Not:

  • Share face coverings or face masks with others
  • Place on children under the age of two years or on anyone unable to remove without assistance or who has trouble breathing
  • Use plastic or other non-breathable materials as a face covering or face mask

COVID-19 Testing & Assessment Centres

Download the COVID Alert Tracing App

Below are locations of the specific COVID-19 Assessment Centres in Northumberland County, Haliburton County and the City of Kawartha Lakes.

  • Click here for general information about Testing for COVID-19, including answers to who, what, when, why and how.

City of Kawartha Lakes

Ross Memorial Hospital (RMH) COVID-19 Assessment Centre

The RMH COVID-19 Assessment Centre runs as follows:

  • Location: Ross Memorial Hospital (10 Angeline St. N., Lindsay). Enter from Kent Street and exit (right turn lane only) on Angeline St. N.
  • Hours: Monday to Friday, 9:30 am – 5:30 pm
  • No appointment is necessary
  • Testing is a set up as a ‘drive-thru’ model, meaning you remain in your vehicle at all times.
  • Testing at the Assessment Centre is for ages 12 and older. For kids under age 12, please attend the hospital’s Emergency Department.

Your results should be available online within 72 hours of testing. If unable to access your results online, or to book an in-home test, call (705) 328-6217.

Northumberland County

Northumberland Hills Hospital (NHH) COVID-19 Assessment Centre

NHH’s COVID-19 Assessment Centre is now located within the hospital, adjacent to the Emergency Department. To access it, use the Emergency Department entrance (not the main front doors of the hospital).

NHH’s COVID-19 Assessment Centre is open daily from 8 am to 4 pm. Call 905-377-7783 to book an appointment. While walk-ins are accepted, you are strongly urged to call ahead and schedule your assessment to minimize wait times and support physical distancing rules.

The NHH COVID-19 Assessment Centre will screen patients, test (if deemed appropriate) and direct patients to proceed as required.

COVID-19 testing is now available for:

  • All those with at least one symptom of COVID-19, even if mild
  • Asymptomatic people who think they may have been exposed to someone with suspected or confirmed COVID-19
  • Asymptomatic people who may be at risk of exposure to COVID-19 through their employment.

Trent Hills

The Trent Hills COVID-19 Assessment Centre is open Mondays to Thursdays from 9 am to 5 pm. To book a COVID-19 test, call the local Assessment Centre directly at 705-395-1801. Please call to schedule your test in order to minimize wait times and support physical distancing requirements.

The Trent Hills COVID 19 Assessment Centre will be closed Friday, Saturdays and Sundays. Extra appointment times have been added Monday through Thursday so that there is no decrease in testing capacity.

For days the Assessment Centre is not available, contact the HKPR District Health Unit at 1-866-888-4577, ext. 5020.

Haliburton County

If you are a resident of Haliburton County and you meet one of the criteria below, you can get tested for COVID-19:

  1. If you have at least one symptom of COVID-19 (click here for a list of symptoms)
    OR
  2. If you are concerned you’ve been exposed to COVID-19 because you have been in contact with a confirmed or suspected case,
    OR
  3. If you are at risk of exposure to COVID-19 because of your employment, including essential workers (e.g. health care workers, grocery stores employees, other front-line workers.)

If you meet any one of these criteria, call the Haliburton County COVID-19 Community Assessment Centre at 705-457-1212 (press 6) during regular business hours or Telehealth Ontario at 1-866-797-0000 to book an appointment for testing.

PLEASE NOTE: if your symptoms are severe, call 9-1-1 and alert the dispatcher to your symptoms.

The Haliburton County COVID-19 Community Assessment Centre is staffed by health care providers who will complete a phone assessment and advise as to appropriate next steps, which may include self-monitoring instructions, self-isolation instructions, or further assessment and testing in the drive-through facility. The Centre is for all residents of Haliburton County, regardless of whether you have a family doctor.

Testing is by appointment only, however no Ontarian who is symptomatic or who is concerned they have been exposed to COVID-19 will be declined a test at an Assessment Centre.

Mental Health and COVID-19

COVID-19 can feel overwhelming. While it’s important to reduce the risk of the virus, you also need to look after your mental health at this time. Here’s what to do: 

  • Maintain routines as you’re able, keeping in mind the importance to take precautions such as physical distancing to slow the spread of COVID-19.
  • Stay connected with family and friends. Consider creating a social circle of no more than 10 people who you can interact without the need for physical distancing. If you are self-isolating, consider connecting through phone, social media or video chatting.
  • Seek professional help. If you’re overwhelmed, talk by phone to a health professional or counsellor. If you have coverage for a counsellor through work, access your Employee and Family Assistance Plan.  
  • Eat well 
  • Stay active: Doing fun and healthy activities outdoors makes it easier to keep physical distance.  
  • Get enough sleep 
  • Look back at challenging situations and see how you successfully coped with them 
  • Limit your daily dose of COVID-19-related news to reduce anxiety and worry. Fight fear with facts about the pandemic by turning to credible sources of information. 

Supporting Others 

  • COVID-19 affects everyone, so be kind to others – regardless of gender, ethnicity, income or age. 
  • Reduce stigma. Use supportive language like: “people who have COVID-19”, “people who are being treated for COVID19”, or “people who are recovering from COVID-19”. Don’t define others  just because they’re affected by the coronavirus.   
  • Be neighbourly and assist others where possible, being sure to protect your health as well. 
  • Share positive and inspiring stories of what your community is doing to pull together during this time.  
  • Be patient and recognize the role caretakers and healthcare workers are playing in supporting people affected with COVID-19.  
If You Are Self-Isolating 
  • Stay connected with friends and family by phone, social media or video calls. 
  • Ask for help from friends, family and neighbours to deliver necessities to your door. Many community groups (e.g. churches and service clubs) have volunteers to help those who are isolated. 
  • Even if self-isolating, keep up your personal daily routines at home or create new ones.  
  • Stay healthy. Be active, eat well and get enough sleep.  
If You Have Mental Health and Addiction Issues

It’s extra important to control your anxiety and maintain your mental wellness during COVID-19:

  • Consider and accept that some fear and anxiety is normal
  • Seek credible information provided by experts and reputable sources
  • Assess your personal risk
  • Seek support
  • Get proper rest and sleep
  • Stay active
  • Access this Mental Health and COVID-19 Pandemic resource from the Centre for Addiction and Mental Health (CAMH).
Additional Resources:  

Four County Crisis – If you’re in crisis please call 705-745-6484 or toll-free 1-866-995-9933. By phoning these numbers, you can access 24-hour, free, confidential crisis support.

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.

Centre for Addition and Mental Health  

Bounce Back – A guided self-help program for adults and youth aged 15 and over using workbooks with online videos and phone coaching support.

Kids’ Help Phone – 24/7 virtual support service offering professional counselling, information and referrals as well as volunteer-led, text-based support to young people. Services available in both English and French by calling 1-800-668-6868.

Good2Talk – Free, confidential mental health support service providing professional counselling and information and referrals for mental health, addictions and well-being to postsecondary students in Ontario

Wellness Together Canada – Mental health and substance use support.

World Health Organization 

Download and print resources below:

Cleaning and Disinfecting During COVID-19

It is essential to clean and disinfect common surfaces to reduce the spread of illnesses like COVID-19. Here’s what to do:


What you should know
  • Commonly used cleaners and disinfectants are effective against COVID-19.
  • Frequently touched surfaces are most likely to be contaminated.
  • Check the expiry date of products you use and always follow manufacturer’s instructions.
Icon image of a tub of cleaning supplies
Clean frequently touched surfaces often
  • In addition to routine cleaning, surfaces that have frequent contact with hands should be cleaned and disinfected.
  • Examples include doorknobs, kitchens, light switches, toilet handles, counters, remotes, touch screen surfaces and keypads.
Icon image of a finger touching a surface

Select products

Cleaners
  • Break down grease and remove organic material from the surface.
  • Used separately before using disinfectants.
  • Can be purchased with cleaner and disinfectant combined in a single product
Icon of a sponge filled with bubbles
Disinfectants
Icon of a spray bottle of disinfectant
Disinfectant Wipes
  • Have combined cleaners and disinfectants in one solution.
  • May become dry due to fast drying properties. Should be discarded if they become dry.
  • Not recommended for heavily soiled surfaces.
Prepare products for use
  • Where possible, use pre-mixed solution.
  • Read and follow manufacturer’s instructions to:
    • properly prepare solution
    • allow adequate contact time for disinfectant to kill germs (see product label)
    • wear gloves, if you have sensitive skin, when handling cleaning products including wipes or wash your hands after use
Watch our video on YouTube

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) Cleaning and Disinfection for Public Settings”

If you have questions about COVID-19, contact your health care provider, Telehealth 1-866-797-0000 or the HKPR District Health Unit at 1-866-888-4577 x5020.

Physical Distancing

Fact Sheet:  Physical Distancing – Public Health Ontario

Practise physical distancing as much as possible anytime you’re outdoors or in the community. This is important to prevent the spread of COVID-19.

NOTE: Ontario is now encouraging people to create a social circle during COVID-19. A family or social circle allows up to 10 people to interact closely with each other, without the need for physical distancing. These circles would be the only exception when people should not stay 2 metres (6 feet) apart.

Tips for Physical Distancing:
  • Keep a minimum two-metre (six-foot) distance between yourself and others. That’s roughly the length of a hockey stick.
  • When out in the community, practise physical distancing every step of the way!
  • With more businesses and services reopening, the Health Unit is now instructing the use of non-medical masks or face coverings inside all public places. Click here for more specifics on this instruction.
  • Get outside to exercise and be active, but try to maintain a physical distance of at last 2 metres (6-feet) from others. This is especially true as more parks and outdoor recreational amenities reopen.
  • Greet people with a wave, bow or nod, instead of handshake or hug. After being outside, wash your hands with soap and water.
  • If gathering with a group for a celebration or event, consider holding it outdoors where physical distancing is easier to do. For harder-to-reach family or friends, try to connect by phone or online.
  • Work from home if possible. Talk to your supervisor, manager, or employer about options. Cancel in-person business meetings. Instead, look at teleconferencing or video chat options.
  • If you are sick, avoid visits to care facilities like long-term care homes, retirement homes, supportive housing, and hospices. Stay home and use Ontario’s online COVID-19 Screening Tool to see what additional care you may need.
  • Visits to long-term care homes and other residential settings are now permitted. Be sure to take precautions like physical distancing on your visit. For specifics on how to arrange a visit, contact the care home.
  • Sanitize/wash your hands when entering or exiting building. Avoid long lineups. Use tap to pay instead of handling money.
  • Do NOT use public transit if you are sick. Self-isolate at home right away.
  • If you must use public transit, wash hands often, keep a two-metre distance between other passengers and aim to travel in non-peak hours.

Remember: While you may not feel sick, and while these measures may seem inconvenient, they are important to reduce the spread of COVID-19.


Additional Resources:

Download and print resources below:

How to Self-Monitor

It’s important to take steps to slow the spread of COVID-19. That’s why it’s essential to watch for symptoms.

Here’s how to self-monitor if you are asked by your health care provider or public health unit to watch for symptoms of COVID-19.

Monitor for symptoms for 14 days after exposure for fever, cough or difficulty breathing

Image of three characters representing someone having a fever, another with a cough and a third with difficulty breathing
Avoid Public Spaces

Avoid crowded public spaces and places where you cannot easily separate yourself from others if you become ill.

What to do if you develop these or any other symptoms?
  • Self-isolate immediately and contact the Health Unit at 1-866-888-4577, ext. 5020, your health care provider or take a self-assessment online.
  • To self-isolate you will need:
    • Soap, water and/or alcohol-based hand sanitizer to clean your hands
  • If you visit your health care provider, avoid using public transportation such as subways, taxis and shared rides. If you cannot avoid this, wear a mask and keep a two-metre distance from others or use the back seat if in a car.

This information is from the Public Health Ontario fact sheet “Coronavirus Disease 2019 (COVID-19) How to self-monitor

Additional Resource:

211 Community Support – Easily find/search government and community-based services during COVID-19.  Call or text 2-1-1 day or night to find support for all of life’s challenges. Live Chat also available Monday to Friday from 7 am to 9 pm.

Download and print resources below:

Image of Are You Sick? AODA compliant poster – click to download
Image of Are You Sick? AODA compliant poster – click to download

Are You Sick?
Poster

Respiratory Etiquette

Health is in our hands! Let’s prevent the spread of COVID-19 by using simple, but effective steps to protect our health:

Cover Your Cough

Cover your mouth and nose with a tissue when you cough or sneeze. Put your used tissue in the waste basket

Young girl blowing her nose into a tissue
Sneeze in Your Sleeve

If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.

Mask

You may be asked to put on a facemask to protect others.

Wash Hands

Wash hands often with soap and warm water for 15 seconds. If soap and water are not available, use an alcohol-based hand rub.

Woman washing hands.
Watch our video on YouTube
Additional Resources

How to Cover Your Cough – Public Health Ontario

Download and print resources below:

Hand Hygiene

Washing your hands is on of the best ways to keep yourself safe from the novel coronavirus. Click here to download a printable poster.

Step 1

Wet hands with warm running water.

Step 2

Apply soap, any type will clean your hand effectively.

Step 3

Rub hands palm to palm

Step 4

Lather the backs of your hands

Step 5

Clean thumbs

Step 6

Wash fingernails and fingertips

Step 7

Rinse hands

Step 8

Dry with a single use towel

Step 9

Use the towel to turn off the faucet

Watch our YouTube video
Additional Resources:

Download and print resources below:

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