Image of a coffee cup with a post it not that reads 'at work'

Updated: April 1, 2020

Workplaces and employers play an important role in helping stop the spread of COVID-19. There are many ways you can be ready for COVID-19. Click here to see our printable resources. Here’s how to prevent the spread of infections in your workplace and protect your employees and customers: 

Essential and Non-Essential Businesses

If you have questions about the Province’s emergency order to close workplaces, you can call toll-free 1-888-444-3659 to reach the Stop the Spread business information line. A complete list of essential services is available on the Government of Ontario’s website.

Unfair Pricing

The Province is issuing an emergency order that retail businesses and individuals cannot charge unfair prices for necessary goods during COVID-19. People can report price gouging by calling 1-800-889-9768 from 8:30 am to 5 pm Monday to Friday. Online reports can also be filed.

Gatherings of People

As of March 28, Ontario has banned gatherings of more than 5 people. Exemptions are in place for families with more than five people, grocery stores and child care centres supporting health care workers and first responders. Funerals can proceed, but with only 10 people at a time.

COVID-19 Pandemic Preparedness Toolkit – Ontario Chamber of Commerce

Other Considerations 

  • Support your employee’s mental health. Remind staff of their Employee and Family Assistance Program if your workplace has one. You can also share these Mental Health support tips.
  • Regularly communicate with employees and customers. Provide ongoing updates and let them know what you are doing to keep them healthy 
  • Develop a plan on what to do if a person who is ill visits or comes to work at your business 

Additional Resources

Getting Your Workplace Ready for COVID-19 – World Health Organization 

Being Prepared – Public Health Agency of Canada 

How to Self Monitor – Public Health Ontario 

How to Self-Isolate – Public Health Ontario 

Self-Isolation: Guide for Caregivers, Household Members and Close Contacts – Public Health Ontario 

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You can find and follow updates on COVID-19 in your local community via the following HKPR resources:

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If you have questions about COVID-19, you can contact the Health Unit at 1-866-888-4577 x5020 or email at