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Health Information Systems Specialist

Competition #: 0025-24

Position: Health Information Systems Specialist, Temporary, Full-time (up to 3 months)

Position Summary:

The Health Information Specialist develops, implements, researches, and coordinates work plans and business process improvements to support the implementation and maintenance of health information systems for the organization, including an electronic health record; facilitates multi-disciplinary project teams to support system implementation and maintenance; and identifies opportunities and makes recommendations to support department-wide system interoperability, privacy, and security.

The Health Information Specialist provides summarized data for the generation of reports and participates in the development, improvement and management of databases used for inspection, investigation, surveillance, research, program evaluation and community health assessment.

The Health Information Specialist is a detail-oriented, analytical thinker with strong technical skills and is able to work independently and as part of a multi-disciplinary team to apply, adapt, choose and/or recommend changes to established methods, procedures or policies and/or to develop new procedures to complete assigned work.

Direction is to be sought when solutions to problems are not apparent and/or are not within the intent of established practices including scope of practice.

This position may involve travel and variations in the working day.

Administration and Human Resources
  • Maintains knowledge of and complies with Health Unit and divisional policies and procedures and relevant legislation.
  • Maintains knowledge of and complies with the current collective agreement with the local bargaining unit of CUPE, as applicable.
  • Participates in performance management.
  • Advises Division Director of issues, needs and accomplishments.
  • Generates regular, timely, and accurate records and reports to adequately reflect the implementation of the assigned tasks, as required by the Director.
  • Performs related duties as assigned.
  • Works in accordance with the National Standard of Canada for Psychological Health and Safety in the Workplace.
  • Creates and implements workplans to address outcomes of privacy impact and threat risk assessments relating to health information systems.
  • Participates in planning, implementing, and learning from educational programs, but also assumes responsibility for continued personal development outside the sphere of employment.
  • Conducts review of current business practices, including documenting existing processes and 
    workflows, analyzing factors, and providing recommendations to management and clients.
  • Evaluates provincial and local health information systems to determine feasibility for use across Divisions. Identifies opportunities for integrated planning and leveraging technology.
  • Informs Manager of the adequacy of equipment and supplies required in carrying out work assignments.
  • Makes recommendations for new/modified systems, including equipment to support same.
  • Organizes and manages time efficiently and effectively to meet job requirements.
  • Creates project plans to support the planning and implementation of new/modified provincial, divisional, and departmental health information systems, including an electronic health record.
  • Collates research, evidence, best practice, and client/steering committee input; and presents work plans, documentation/resources, reports, and recommendations to the steering committee.
  • Coordinates the development, configurability, and interoperability of health information systems, including maintenance and upgrades, in collaboration with IT.
  • Analyzes systems to ensure data integrity, security, interoperability, and privacy requirements are met. Optimizes systems as per licensing agreements and conducts system and privacy audits.
  • Acts as a system administrator for specific program and departmental systems (e.g. provides user support, training, and access; liaises with IT and vendors; troubleshoots issues).
  • Performs database reporting using business intelligence tools
  • Gathers and analyzes data, assists with data cleansing and data conversion.
  • Performs quality assurance activities.
  • Assists with report writing related to performance measurement. Facilitates report automation including items such as interactive dashboard development to report on and track trends for program specific performance indicators.
  • Designs and writes SQL queries.
  • Assists in executing test cases and reports test results to the project team.
  • Assists with the maintenance of the electronic inspection and case management system.
  • Monitors disclosure website for content accuracy, identifies and communicates issues, and 
    implements corrective actions.
  • Assists Management to evaluate departmental operations relating to information technologies, information management and service level determination, and customer service to achieve performance and quality control objectives.
  • Plans work according to priorities established in consultation with Management. Project plans are guided by general goals and objectives, including set standards and requirements.
  • Analyzes project plans to identify and anticipate issues and develop mitigation strategies, contingency plans, and alternatives.
  • Determines/implements solutions related to technology, standards, policy, procedure, and business processes/practices.
  • Assists Management to develop new/revised policies and procedures.
  • Consults on contentious/complex issues with Management, including those related to privacy 
    and security.
  • Participates in continuous quality improvement initiatives as assigned.
  • Participates in the implementation of the emergency preparedness and response place as 
  • Complies with the Provincial Infectious Diseases Advisory Committee’s relevant best 
    practice documents.
  • Maintains knowledge and expertise of best practice standards and guidelines including, but not limited to Public Health Ontario (PHO); government policies, programs and legislation relevant to the implementation, maintenance and access to health information, including but not limited to the Health Protection and Promotion Act (HPPA), Personal Health Information Protection Act (PHIPA), Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and Accessibility for Ontarians with Disability Act (AODA).
  • Detects and works towards eliminating health hazards in all assigned areas.
  • Performs work involving almost continuous periods of mental, visual and/or auditory concentration of short duration, frequent periods of intermediate duration or occasional periods of long duration.


1. Education
  • Four-year degree in a related field, preferably Health Information Science/Health Information 
    Management Technology.
  • Eligibility for registration with the Canadian Health Information Management Association 
    (CHIMA) an asset.
2. Knowledge, Experience, Skills and Abilities
  • Applies knowledge of health informatics, health information management, and project management acquired through education and related experience.
  • Applies advanced computer skills using software such as Microsoft Office and health information/clinical systems applications. Working knowledge of Hedgehog system is required.
  • Applies sound working knowledge of technical, integration, interoperability, and clinical business requirements of delivering health information solutions, applications, and software.
  • Applies knowledge of and complies with policies, procedures, and vendor/system agreements.
  • Demonstrates project management, research, analytical, and problem-solving skills to collect, analyze, synthesize, evaluate, prepare, and report on assigned projects; create work plans and timelines; meet project deadlines/goals; adapt to changing demands, troubleshoot system issues; develop recommendations to address gaps, improve business processes, and reduce organizational risk.
  • Demonstrates ability to apply best practices of change management in the implementation of new processes or systems.
  • Demonstrates understanding of the key attributes of data and information (e.g. quality, integrity, accuracy, timeliness, appropriateness) and their limitations within the context of intended use (e.g. clinical and analytical uses).
  • Demonstrates a high level of integrity with an understanding of the implications of ethical, legislative, and regulatory requirements related to the management of health information.
  • Demonstrates an understanding of the safe and appropriate use of health information technologies to ensure patient safety.
  • Displays strong communication, facilitation, and leadership skills to coordinate, collaborate with, and lead multi-disciplinary steering committees; provides training and system support to departmental staff; clarifies project information/needs with clients, conducts and facilitates meetings, workshops, and presentations; responds to inquiries and presents information/recommendations using technical language to varied audiences.
  • Knowledge of C and/or C+ programming language is an asset.
  • Reads and interprets information related to new technologies, methods, and trends from various sources (e.g., technical manuals, updates, bulletins).
  • Applies knowledge of human relations, adult learning principles and facilitation skills to assist Public Health staff in following established guidelines and maximize use of application, as well as participating as an effective team member.
  • Demonstrates strong data analysis skills.
  • Demonstrates experience working in database environments using business intelligence tools.
  • Exhibits a high level of motivation and initiative, with a demonstrated ability to be self-directed, work independently and as a member of a collaborative team.
  • Problem solving skills and ability to work independently to complete projects on time and meet deadlines; adapt to frequently changing priorities.
  • Communicates effectively in written plain language.
  • Works according to organizational and departmental policies and procedures.
  • Supports and demonstrates HKPRDHU values and beliefs.
  • Experience with teaching related to electronic Public Health information systems, such as the iPHIS or CCM systems, is preferred
3. Other
  •  Valid Ontario driver’s license and access to a reliable vehicle for work.
  • Current and satisfactory Criminal Records Check and Vulnerable Sector Check.
  • Proof of immunizations required by HKPRDHU.

Haliburton, Kawartha Pine Ridge District Health Unit is committed to doing our part in the fight against COVID-19 and other communicable diseases. All HKPRDHU employees are required to provide proof of having received three (3) COVID-19 doses and an annual influenza immunization before date of hire. HKPRDHU recognizes its obligations pursuant to the Ontario Human Rights Code and will provide accommodation where such requests are authorized by the Medical Officer of Health.

Location:   Lindsay
FTE:  Temporary, full-time (up to 3 months)             
Salary Range:  CUPE 2023 Salary $81,301 - $89,246
Start Date:   ASAP
Deadline to Apply:  June 14, 2024

Accommodations are available, upon request, to support the participation of persons with disabilities in the recruitment process. All recruitment documents are available in alternative format, upon request.

Qualified applicants are invited to send a resume and cover letter to:

Human Resources
Haliburton, Kawartha, Pine Ridge District Health Unit
200 Rose Glen Road
Port Hope ON L1A 3V6
Tel: 1-866-888-4577  Fax: 905-885-9551

We would like to thank all applicants in advance and advise that only those selected for an interview will be contacted.

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