Policies | HKPR District Health Unit

Photo from above of people sitting around in a meeting using technology

Privacy Policy

The Haliburton, Kawartha, Pine Ridge District Health Unit (HKPR District Health Unit) is committed to ensuring personal and health information is kept confidential. The information we are required to keep private includes identifiable information about you like your name, phone number, home address, email address, date of birth, details of financial transactions, etc. It also includes medical histories, test and laboratory results, insurance information, and other data that a healthcare professional collects to identify you and to provide a service.

According to the law and corporate and health unit policies information is stored and disposed of in governance with the acts below.

These Acts govern the collection, use, and disclosure of your personal and personal health information. We also follow other applicable provincial and municipal legislation.

Keeping you informed

We will tell you why we need any information and what it will be used for. This may be through an in-person meeting, over the phone, or through written or electronic notice.

We collect information from you or your substitute decision-maker when we have your consent, or from others when we're required to do so by law. You may change or withdraw your consent at any time by notifying us in writing.

If you have questions about the collection and use of your information you can contact the Privacy Officer, HKPR District Health Unit, at 1-866-888-4577.

Online privacy

We collect information when you visit our website, including your Internet Protocol (IP) address to track visitor movement to analyze trends and gather broad demographic information to improve our website. Please note that IP addresses do not include personally identifiable information.

Voluntary survey feedback

We may request information from website visitors in the form of surveys. Participating in a survey is voluntary. Survey information is only used for monitoring and improving the use and satisfaction of our website, services, and programs.

Social Media Policy

Welcome to the Haliburton, Kawartha, Pine Ridge (HKPR) District Health Unit’s social media pages. We look forward to interacting with you online and encourage your participation across our channels.

You can find us on Twitter, Facebook, Instagram, LinkedIn and YouTube!

These social media pages are intended for social networking, information sharing and engagement in helping you make healthy choices. If you require support or additional information, visit our website at www.hkpr.on.ca or contact us at 1-866-888-4577. We ask that you please follow the Social Media Community Standards and the terms of use outlined below.

Terms of Use

The HKPR District Health Unit aims to provide safe spaces for all residents, both in-person and online. All interactions on our social media accounts must be respectful, professional and constructive. All accounts are monitored daily and HKPR District Health Unit reserves the right to remove any comments that include any content we deem inappropriate, such as:

Harassment, bullying, threats, slander, obscenity, profanity, and any other posts that are hateful, degrading or abusive.
Inaccurate information, opinion-based theories, conspiracy theories or harmful health practices.
Violation of a staff or client’s privacy.
Violation of legal rights of another party, including intellectual property, or infringement of Canadian copyright regulations.
Contains unsolicited promotional material (including promotion/endorsement of political parties and/or religious organizations)
Promotes illegal activity.

In addition to removing inappropriate comments, the HKPR District Health Unit reserves the right to block or remove access to repeat offenders of this policy.

When interacting with the HKPR District Health Unit online, please refrain from including personal information as all our social media pages are public. If personal information is posted on our public pages, we reserve the right to remove it and we take on no responsibility for usage of your information by third parties.

Reuse of HKPR Video Content

HKPR District Health Unit welcomes the reuse of its videos for educational purposes. Should you wish to use a video, please email info@hkpr.on.ca for permission.

Please note that HKPR District Health Unit will not allow for any video modification or editing and will require that credit is given.

HKPR Online Interaction

The HKPR District Health Unit’s social media accounts are monitored Monday – Friday from 8:30 am to 4:30 pm.

We follow, like, and share content that we deem is of value to our followers. Please note that being followed, liked or re-posted does not imply endorsement of any kind.

Direct messages, replies and comments on our social media accounts are monitored regularly and will be responded to as needed.

By posting any content on the HKPR District Health Unit’s social media pages, users agree to these Social Media Community Standards.

Thank you. We look forward to engaging with you online!