Position Title: Change Management and Communications Advisor
Current Program: Transformation Office

Position Available: ASAP 
Position Category: Temporary, Full-Time (1.0 Full Time Equivalent (FTE), 35 hours per week. Up to 19 months (up to March 2027)
Reports To: Manager, Change Management & Merger Communications
Union: Non-Union

Wage: $50.07 - $56.59/hour *Non-union salary is currently under review
Office(s): Peterborough, Port Hope or Lindsay
Posting ID: 25-15038-C

As a member of the Transformation Team, the Change Management & Communications Advisor provides change management advice, communications advice, and support and coordination in support of the Merger. This role will support a range of communication and change activities including, but not limited to, improving adoption of initiatives, building capacity, and minimizing resistance to change. 

Duties and Responsibilities

• Liaise with project leads and other stakeholders to collect and/or share project information and updates.
• Develop change management plans for smaller scope projects or for parts of larger projects including:
• Coordinate high level communications about projects to all staff.
• Develop communication materials to support those impacted by change (staff, external clients, stakeholders) being sensitive to internal employee and labour relations considerations and external reputation.
• Recognize when resistance arises and implement strategies or adapt approaches, in consultation with Manager, Change Management & Merger Communications (Manager, CM&MC) and Project Leads.
• Assist with identification of training needs and support coordination of training and project activities related to change and communications.
• Support project outcome evaluation including adoption of change.
• Manage and maintain a range of documentation including a change management plan registry and related project documentation and communication plans and tools.
• Support change readiness and needs assessments; gather data, summarize findings and provide input into recommendations.
• Develop and/or update communication and change management plans for assigned projects, using standardized and comprehensive approaches that are reflective of HKNP’s culture and state in the change process.
• Collaborate with Manager, CM&MC to implement and disseminate plans and communications.
• Collaborate within Transformation Team and across the organization to ensure effective information flow and appropriate timing and sequence of activities and communications.
• Communicate effectively and collaborate with project lead and across Corporate Services teams (Communications, HR, IT, Finance etc), recognizing interdependencies, resource requirements, and competing projects and demands, when developing/updating plans.
• May contribute to projects related to organizational changes or initiatives requiring sensitivity to employee engagement and feedback.
• Monitor project plans and timelines, raising risks and concerns to appropriate Project Lead and Manager.
• Effectively use technology to manage data and records and to support a range of communication methods and tools.\

Job Requirements

Formal Education

• University Degree in business, human resources, communications, or a related field. A relevant combination of education, training and experience may be considered. 
• Training and/or certification in change management is an asset.

Experience      

• Minimum three to five years of progressive experience working in communications, change management and/or organizational initiatives.
• Experience ideally involves working in public sector (health or social services), in unionized settings and during significant organizational changes.
• Experience using project management tools and methodology is an asset.

Skills               

• Sound knowledge of and ability to apply change management and communication principles, methodologies, and tools.
• Excellent communication skills (written and verbal), including during sensitive situations.
• Ability to support and provide recommendations for communication and change management plans across several projects and activities.
• Ability to build effective working relationships internally and externally.
• Strong commitment to confidentiality and ability to act with diplomacy and tact.
• Proficient computer skills including with MS Office Word, Excel, Outlook and Sharepoint.
• Strong organizational and prioritization skills. 
• Project management skills is an asset.
• Valid Driver’s License and access to a vehicle
• Current and satisfactory Criminal Records Check and Vulnerable Sector Check
• Proof of immunizations required by HKPRDHU/PPH